Jeep Commander Complaints

3,362 consumer complaints on file.

#10536361August 20, 2013
SEAT BELTS
I WAS 270 MILES AWAY FROM HOME WHEN THE PASSENGER SIDE SEATBELT WOULD NOT LOCK. I BROUGHT IT INTO THE LOCAL JEEP DEALERSHIP TO INQUIRE IF THERE WAS SOME EASY FIX OR IF THEY HAD A PART ON HAND. THEY INFORMED ME THAT THEY COULD IN FACT HAVE THE PART THE FOLLOWING DAY. I HAD TO RETURN TO WORK THE NEXT DAY SO THAT WAS NOT GOING TO BE AN OPTION. THE PART I WAS TOLD WOULD BE A LITTLE OVER $300 FOR PARTS AND LABOR. AFTER SOME RESEARCH I DISCOVERED THAT THIS SEEMS TO BE A PROBLEM WITH MY YEAR OF VEHICLE. MY PASSENGER HAD TO RIDE THE WAY HOME IN THE BACK SEAT. NOT EXACTLY IDEAL. CONSIDERING THE FACT THAT THE SEATBELT IS QUITE POSSIBLY THE MOST EFFECTIVE SAFETY DEVICE OF ANY VEHICLE I CAN NOT IMAGINE JEEP NOT PUTTING OUT A RECALL FOR THE SAFETY OF ITS CONSUMERS. I UNDERSTAND THE CONCEPT OF WARRANTY ON A VEHICLES ENGINE, BUT A SEATBELT IS NOT SOMETHING I WOULD THINK NEEDS REPLACEMENT. NOT EVERYONE HAS MONEY TO PAY FOR THIS FIX, NOR SHOULD THEY BE ASKED TO PAY FOR THIS SERIOUS DEFECT THAT COULD BE THE DIFFERENCE BETWEEN LIFE AND DEATH. I LOVE MY VEHICLE I JUST EXPECT MORE CONCERN FROM THE COMPANY THAT MADE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536362August 20, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE SUDDENLY DECELERATED AS ALL OF THE WARNING LAMPS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 118,000 AND THE CURRENT MILEAGE WAS 121,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536383August 20, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT WHILE ATTEMPTING TO EXIT THE VEHICLE, THE INTERIOR DRIVER AND PASSENGER DOOR HANDLE PARTIALLY DETACHED FROM THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THE INTERIOR DOOR PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000. UPDATED 9/24/13*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536384August 20, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT WHILE ATTEMPTING TO EXIT THE VEHICLE, THE INTERIOR DRIVER AND PASSENGER'S SIDE DOOR HANDLE PARTIALLY DETACHED FROM THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THE INTERIOR DOOR PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 82,000. UPDATED 9/24/13*CN UPDATED 9/25/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535779August 16, 2013
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE GEAR SHIFTED INDEPENDENTLY AND CAUSED THE VEHICLE TO ACCELERATE. THE VEHICLE WAS NOT BEEN INSPECTED OR REPAIRED. PRIOR TO THE FAILURE, THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 109,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535792August 16, 2013
STEERING
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHILE TRAVELING 75 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS MOVED OFF THE ROADWAY WHERE IT WAS SHUT DOWN AND RESTARTED. THE VEHICLE RESUMED NORMAL FUNCTION. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE THE FAILURE WAS NOT UNABLE TO BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535283August 14, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE INDEPENDENTLY DOWN SHIFTED INTO PARK. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE FRONT END DIFFERENTIAL WOULD NEED TO BE REPLACED ALONG WITH THE POWER CONTROL MODULE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535338August 14, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT BEFORE ENTERING THE VEHICLE, SHE NOTICED THAT THE WINDOWS WERE FOGGY AS IF MOISTURE HAD BEEN INSIDE. IN ADDITION, THE CARPET WAS FOUND TO BE WET AND PUDDLES OF WATER WERE INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE DRAINS NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED. THE VEHICLE WAS RETURNED TO A DEALER WHERE THE DRAINS WERE CLEANED AGAIN. THE FAILURE RECURRED OVER THE COURSE OF SEVERAL MONTHS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 95,821.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535434August 14, 2013
ELECTRICAL SYSTEM
THERE SEEMS TO BE A NATIONWIDE PROBLEM WITH 2008 JEEP COMMANDERS. THE CAR WILL NOT START,OR WILL STALL WHILE DRIVING THAT CAN CAUSE A MAJOR ACCIDENT!!!!! THIS HAS TO DO WITH THE WIN MODULE. IT IS SUCH AN ISSUE THAT THE PART NEEDED HAS BEEN ON BACK ORDER FOR MONTHS!!!!! WHAT IS IT GOING TO TAKE TO TAKE FOR CHRYSLER TO RECALL THIS VEHICLE!! I AM PAYING FOR A CAR THAT I CAN NOT DRIVE!!! SO I HAVE TO PAY FOR A RENTAL CAR AND THIS JEEP!!!! IF NOTHING IS DONE, WILL CLASS ACTION LAWSUIT BE THE NEXT STEP?? PLEASE RESPOND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535076August 13, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED WHILE DRIVING 55 MPH THE VEHICLE DOWN SHIFTED VIOLENTLY CAUSING THE REAR TIRES TO LOCK. THE FAILURE RECURRED NUMEROUS TIMES AT VARIOUS SPEEDS AND AT TIMES IT STALLED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS SEVERAL TIMES AND EACH TIME SOFTWARE UPDATES WERE PERFORMED BUT THE FAILURE CONTINUED TO RECUR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 100 AND THE CURRENT MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535122August 13, 2013
ELECTRICAL SYSTEM
WHILE DRIVING THE VEHICLE IGNITION SWITCH SHUTS OFF WITHOUT WARNING. I HAVE TAKEN THE VEHICLE INTO THE CHRYSLER DEALER AND THEY HAVE REFUSED TO REPLACE THE SWITCH EVEN THOUGH I AM WILLING TO PAY ALL COSTS. THEY SAY THIS IS SUCH A BIG PROBLEM THAT THE SWITCHES ARE BEING RESTRICTED (CANNOT BE REPLACED UNLESS THERE IS CURRENT DANGER TO THE OWNER) BY CHRYSLER. THIS HAPPENS ALL THE TIME AS I WAS DRIVING ON THE EXPRESSWAY AND THE CAR JUST SHUT OFF. THIS HAS HAPPENED APROX. 30 TIMES IN THE LAST 3 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534858August 12, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT ALSO MENTIONED THAT THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 08V203000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534887August 12, 2013
SEATS
3RD ROW SEATING, WHEN YOU FOLD DOWN SEATS THE SEAT BELT DOES NOT FOLD DOWN WITH THE SEATS AND GETS JAMMED, THE SEATS GET FREYED AND TORN. THE SEAT BELTS DO NOT WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534674August 10, 2013
SEAT BELTS
SECOND ROLL SEATBELT PLASTIC RED CASING AROUND THE RELEASE BUTTON BROKE FIRST ON PASSENGER SIDE REPLACED THAT ONE THEN ON DRIVERS SIDE THIS CAUSED SEATBELTS TO UNBUCKLE EASILY WITH A SLIGHT TUG OF BELT VERY DANGEROUS WITH SMALL CHILDREN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534488August 9, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE ACCELERATED WITHOUT MANUAL FORCE. THE CONTACT WAS ABLE TO SHIFT INTO PARK TO STOP THE VEHICLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534481August 9, 2013
ENGINE, STEERING, VEHICLE SPEED CONTROL
I WAS BEGINNING TO ACCELERATE OUT OF A RIGHT TURN AND NOTICED THAT I WAS NOT PICKING UP SPEED AND THE CAR STARTED TO SHAKE. I TRIED TO SPEED UP TO THE FLOW OF TRAFFIC AND THE ACCELERATOR WAS NOT WORKING AND THE STEERING WHEEL KEPT SHAKING AND HAD TO PULL OVER TO THE SIDE OF THE ROAD. I NOTICED THAT ALL THE GEARS ON THE DASH WERE LIT UP, FROM PARK TO DRIVE AND EVERYTHING IN BETWEEN. I DECIDED TO SHUT OFF THE ENGINE AND START IT AGAIN. THE CAR WAS FINE BUT DID IT AGAIN ON 2 SEPARATE OCCASIONS. THANK GOODNESS I WAS NOT ON THE FREEWAY AND THERE WAS NOT A LOT OF TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534575August 9, 2013
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V175000 ( ELECTRICAL SYSTEM , POWER TRAIN ) AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534331August 8, 2013
SEAT BELTS
THE 3RD ROW SEAT BELT DO NOT RETRACT WHEN THE SEATS ARE BEING FOLDED DOWN WHICH CAUSES THE SEAT BELTS TO BECOME JAMMED AND TEARING THE SEATS, ALSO WHEN FIXED, THE SEAT BELT WILL BECOME LOCKED IN PLACE CAUSING A PERSON TO BECOME STUCK IN THE SEATBELT, A VERY SERIOUS PROBLEM IN CASE OF AN ACCIDENT, THIS PERSON WOULD NOT BE ABLE TO GET OUT OF HIS/HER SEAT. THIS IS A DEFECT FROM JEEP AND SHOULD BE FIXED AT JEEPS EXPENSE. JEEP CUSTOMER SERVICE TOLD ME THAT THEY HAD NO PREVIOUS COMPLAINTS, BUT I FOUND OUT THAT THERE ARE SEVERAL COMPLAINTS ABOUT THE SEAT BELTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533979August 7, 2013
ENGINE
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED WHILE WAITING AT A TRAFFIC LIGHT, THE VEHICLE STALLED WITHOUT ANY WARNINGS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,000 AND THE CURRENT MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534090August 7, 2013
ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING DOWN THE STREET AT APPROXIMATELY 25 MILES AN HOUR, THE VEHICLE STALLED IT WAS TOWED TO MY HOME BECAUSE IT WOULD NOT RESTART AT THE TIME. WE HAD A MECHANIC DO A SPOT CHECK FOR BLOWN FUSES AND BATTERY/ALTERNATOR ISSUES, BUT NO ISSUE WAS FOUND. THE VEHICLE RESTARTED THE NEXT MORNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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