Jeep Commander Complaints

3,362 consumer complaints on file.

#10563288February 6, 2014
ENGINE, POWER TRAIN
THIS WILL BE THE 3RD ELECTRIC SHIFT MODULE PUT IN THIS VEHICLE. THE VEHICLE LOST POWER THEN STALLED IN TRAFFIC. THE VEHICLE, WHILE STOPPED IN TRAFFIC, WOULD SURGE. IF THE BRAKE WASN'T APPLIED, IT WOULD HAVE STRUCK THE VEHICLE IN FRONT OF MINE. WHEN THE PROBLEM FIRST STARTED, THE INCIDENTS OF STALLING AND SURGING WERE MINIMAL. AS TIME WENT ON, THE INCIDENTS WERE MORE FREQUENT. THE PREVIOUS SWITCH MODULE (21030400768004143-AF) WAS REPLACED ($1067.00/DEALER ONLY PART/REPAIR COST). THE LATEST MODULE (DEALER ONLY PART COST ME $1008.04 (PART & REPAIR COST). THIS IS THE 2ND REPORT TO YOU ON THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563300February 6, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2009 JEEP COMMANDER. THE CONTACT STATED THAT HE ATTEMPTED TO ENGAGE THE 4-WHEEL-DRIVE FUNCTION BUT THE OMI WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT PRIOR TO THE FAILURE, THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN ). THE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562995February 5, 2014
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
THERE IS A SERIOUS ELECTRICAL PROBLEM WITH THE SUV WHICH STARTED WITHIN . THE DEALERS LOOKED AT IT, I PAID FOR COMPUTER DIAGNOSTICS AND STILL NOTHING. BESIDES ALL THE LIGHTS FLASHING ON AND OFF, THE SPEEDOMETER FLUCTUATING, ACTUALLY ALL THE INSTRUMENTS GOING ON AND OFF WHILE I AM DRIVING; ALSO, THE TEMPERATURE CONTROL PANEL DOES NOT LIGHT UP WHEN THE HEADLIGHTS ARE ON. I HAVE NEVER HAD AN AUTOMOBILE WITH ALL THESE ELECTRICAL PROBLEMS THAT NO ONE CAN FIX. PLEASE RECALL THIS VEHICLE BEFORE SOMEONE DIES. I TRY NOT TO DRIVE LONG DISTANCES ALONE BECAUSE OF THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562994February 5, 2014
STRUCTURE:BODY:DOOR
THE INTERIOR DOOR HANDLES MOLDING CRACKS AND BREAKS OFF. I HAVE ONE ON DRIVERS SIDE THAT STILL FUNCTIONS BUT PASSENGER SIDE IS TOTAL NONE WORKING UNLESS YOU ROLL WINDOW DOWN AND OPEN FROM OUTSIDE. THIS MAKES FOR A SAFETY HAZARD, NOT BEING ABLE TO GET OUT OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563097February 5, 2014
ENGINE
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHILE TRAVELING 60 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563122February 5, 2014
POWER TRAIN
WHILE DRIVING AT AROUND 30MPH THE VEHICLE GETS STUCK IN 3RD GEAR. DRIVER HAS TO PARK TURN IN OFF AND START AGAIN. SOME TIMES VEHICLE WILL STALL JUST AFTER START SOME TIMES IT WILL STALL WHILE DRIVING AT LOWER SPEEDS (LESS THAN 20MPH). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563161February 5, 2014
VEHICLE SPEED CONTROL, POWER TRAIN
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER 4X4. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, ALL OF THE DASHBOARD LIGHTS SIMULTANEOUSLY ILLUMINATED. THE VEHICLE THEN ACCELERATED AND DECELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN FOR DIAGNOSIS AND THE CONTACT WAS ADVISED THAT THE SHIFT GEAR BOX WOULD NEED REPLACING. THE GEAR BOX WAS REPLACED HOWEVER, THE FAILURE LATER RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER UT HE WAS UNABLE TO DIAGNOSE THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562820February 4, 2014
POWER TRAIN
THERE WAS A RECALL FOR A SOFTWARE UPDATE. I BROUGHT THE VEHICLE IN AND RECEIVED THE SERVICE IN SEPTEMBER 2013. WHEN I WENT TO USE THE 4WD, IT WOULD NOT ACTIVATE SO I BROUGHT IT IN FOR SERVICE AND I DISCOVERED THAT THIS IS A PROBLEM RELATED TO THE SOFTWARE UPDATE. I HAVE BEEN WITHOUT A VEHICLE FOR CLOSE TO FOUR WEEKS BECAUSE THE REPLACEMENT PARTS ARE NOT AVAILABLE. CHRYSLER UPDATED SOMETHING THAT EFFECTED THE REST OF THE ELECTRONIC CONTROLS AND THEY DIDN'T TEST IT OUT FIRST. IT HAS COST ME THOUSANDS OF DOLLARS AND THE CAR IS STILL NOT FIXED YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562944February 4, 2014
ELECTRICAL SYSTEM
THE FIRST TIME IT HAPPENED I WAS DRIVING DOWN INTERSTATE GOING ABOUT 75 MPH. ALL OF A SUDDEN THE CAR JERKED AND EVERYTHING SHUT DOWN FOR ABOUT A SECOND BUT THE CAR KEPT GOING. CRUISE SHUT OFF AND THERE WAS A "DING". JUST LIKE WHAT WOULD HAPPEN IF IT JUST DIED FOR A SECOND. THEN, MY SON WAS DRIVING THE VEHICLE AND IT DID THE SAME THING EXCEPT THIS TIME IT COMPLETELY DIED. IT HAS HAPPENED MANY TIMES SINCE AND DYING COMPLETELY AROUND 6-7 TIMES. DOESN'T MATTER IF YOU'RE GOING 25 OR 75. IT CAN HAPPEN WHENEVER. ONE OF THE TIMES MY DAUGHTER WAS DRIVING ON INTERSTATE AND IT COMPLETELY STOPPED. SHE WAS IN THE LEFT LANE WITH A DIESEL IN THE RIGHT LANE. SHE ENDED UP STUCK IN THE DITCH. THANKFULLY NO ACCIDENT OR INJURIES. HAVE HAD 3 MECHANICS LOOK AT IT AND STILL DON'T KNOW WHAT IS WRONG WITH IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562356January 31, 2014
ENGINE
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR TO BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562179January 30, 2014
ENGINE
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562198January 30, 2014
POWER TRAIN
WHILE DRIVING MY JEEP WILL GO FROM D TO N. IT WILL PLACE A BOX AROUND ALL GEARS AND I WILL BE IN NEUTRAL. IT TYPICALLY HAPPENS WHEN I FIRST TAKE OFF OR WHEN I STOP AT A LIGHT OR A STOP SIGN. WHEN I FIRST TAKE OFF IT WILL REV REALLY HIGH AND NOT SHIFT DOWN AUTOMATICALLY LIKE IT SHOULD, WHEN I TAKE MY FOOT OF THE ACCELERATOR THE CAR JOLTS AND I'M IN NEUTRAL, I HAVE TO PHYSICALLY PUT IT IN NEUTRAL OR PARK IN ORDER FOR IT TO GO BACK TO DRIVE. WHEN I STOP AT A RED LIGHT IT JOLTS AND NOW IS IN NEUTRAL AND AGAIN I HAVE TO EITHER PUT IT IN PARK OR NEUTRAL IN ORDER FOR IT TO GO BACK INTO DRIVE. I HAVE CONTACTED JEEP BECAUSE THERE WAS A RECALL FOR THIS VERY PROBLEM, HOWEVER THE PART THAT IS ON MY JEEP IS A DIFFERENT SERIAL NUMBER THAT THE RECALL AND THEY REFUSE TO RECALL IT ALSO EVEN THOUGH IT DOES THE EXACT SAME THING AND THROWS THE VEHICLE INTO NEUTRAL WHILE I'M DRIVING! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562243January 30, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT THE TURN SIGNALS FAILED TO DISENGAGE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE MULTI -SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 48,000. .UPDATED 03/18/14 *BF THE CONSUMER STATED THE PART WAS ON BACK ORDER. UPDATED 03/31/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561946January 28, 2014
EXTERIOR LIGHTING
I WAS DRIVING OUR 2009 JEEP COMMANDER ON THE HIGHWAY AT NIGHT. THE LIGHTS WERE ON DIM, AND THEY ADJUSTED DOWN WHICH GAVE ONLY ABOUT 20 FEET OF VISIBILITY TO THE ROAD. THERE WAS NO CAR APPROACHING, AND THE AUTO ADJUSTING FEATURE WAS NOT EVEN TURNED ON. I WAS DRIVING 55 MILES AN HOUR WHEN THIS HAPPENED. I FOUND OUT THAT THE VEHICLE IS EQUIPPED WITH A SELF ADJUSTING LIGHT SYSTEM WHEN USING THE BRIGHTS. HOWEVER, I WAS NOT USING THE BRIGHTS, BUT HAD ON THE DIM LIGHTS. THE LIGHTS ADJUSTED TO THE POINT THAT I COULD NOT SEE THE ROAD. IF I HAD NOT KNOWN THE TERRAIN OF THE ROAD, I COULD HAVE EASILY DRIVEN OFF THE ROAD. THE SAME THING HAPPENED TO MY WIFE A COUPLE OF TIMES. SINCE WE WERE THE SECOND OWNER OF THE VEHICLE, THE WARRANTY ON THIS FEATURE WAS ONLY 90 DAYS. THIS PROBLEM OCCURRED JUST AFTER THE WARRANTY RAN OUT, AND WHEN WE SPOKE TO THE LOCAL DEALER, THEY ACTED AS IF THEY HAD NOT DEALT WITH THIS ISSUE BEFORE. TO REPAIR THE SENSOR THAT CONTROLS THE LIGHTS WILL COST SEVERAL HUNDRED DOLLARS. THE REMEDY PRESENTED BY THE DEALER WAS TO REMOVED THE BUMPER, AND UNPLUG THE SENSOR. THIS IS AN UNACCEPTABLE CURE AS THIS IS A SAFETY ISSUE WHICH JEEP IS AWARE OF, AND APPARENTLY THEY WILL ONLY MAKE THE REPAIR IF THE VEHICLE IS STILL UNDER FACTORY WARRANTY. THE CAR ONLY HAD 57,500 MILES ON IT WHEN THE INCIDENT OCCURRED. ACCORDING TO THE JEEPFORUM.COM, THIS HAS BEEN HAPPENING FOR SEVERAL YEARS, AND THERE HAS NOT BEEN A RECALL TO CORRECT THE PROBLEM. I FIND IT AN UNACCEPTABLE ANSWER TO HAVE LIGHTS THAT SUDDENLY ANGLE DOWN WHEN DRIVING, MAKING FOR A DANGEROUS SITUATION, AND THE MANUFACTURER KNOWS ABOUT THIS AND APPARENTLY HAS NOT CORRECTED THE LIGHTING PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561737January 27, 2014
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
WOULD DRIVING LIKE 25 MPH THE CAR STOPS AND ENGINE SHOT OFF ALSO LIGHT COMING ON THE INSIDE AND THE AIR CONDITIONED IT DOES T WORK LOW YOU HAVE TO PUT IT ALWAYS UNTIL HIGH THE WAY IT CAN START WORKING ALSO PROBLEM WITH THE ENGINE MAKING A NOISE LIKE RCRCCRCRCRCRCRCCRC LIKE THE MANIFOLD OR EXHAUST PROBLEMS THIS CAR IS SOOO WEIRD I ALREADY TOOK IT TO THE PRIVATE MECHANIC AND THEY CAN T DO ANYTHING CAUSE THE MANUFACTURED PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561156January 23, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT THE TRANSMISSION WOULD REMAIN IN FWD LOW WHENEVER THE VEHICLE WAS STATIONARY OR SHE WAS DRIVING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO STATED THAT THE TRANSFER CASE NEEDED TO BE REPLACED; HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE EXPECTED DATE FOR THE PART TO ARRIVE WAS APRIL OF 2014. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560882January 21, 2014
POWER TRAIN
TL* THE CONTACT OWNS 2006 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE FOUR WHEEL DRIVE LIGHT SUDDENLY FLICKERED ON AND OFF AS THEN THE TRANSMISSION ERRONEOUSLY SHIFTED INTO THE A LOWER GEAR. THE FAILURE CAUSED THE VEHICLE TO SUDDENLY DECELERATE. THE CONTACT STATED THE VEHICLE WAS DIAGNOSED BY THE DEALER BUT NOT REPAIRED. THE CONTACT WAS INFORMED THAT THE VEHICLE'S TRANSFER CASE MOTOR HAD MALFUNCTIONED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 76,000. THE VIN WAS NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560468January 18, 2014
ELECTRICAL SYSTEM
I WROTE ABOUT THIS PROBLEM SEVERAL TIMES AND REALIZE OTHERS ALSO HAVE SIMILAR PROBLEMS. WHEN WILL CHRYSLER BE FORCED TO RECALL AND FIX THE PROBLEM. DOES SOMEONE HAVE TO DIE FIRST FOR THIS TO BE CONSIDERED SERIOUS? THERE IS A SERIOUS ELECTRICAL PROBLEM WITH THE SUV WHICH STARTED WITHIN 3 YRS OF HAVING THE TRUCK. THE DEALERS LOOKED AT IT, I PAID FOR COMPUTER DIAGNOSTICS AND STILL NOTHING. BESIDES ALL THE LIGHTS FLASHING ON AND OFF, THE SPEEDOMETER FLUCTUATING, ACTUALLY ALL THE INSTRUMENTS GOING ON AND OFF WHILE I AM DRIVING; ALSO, THE TEMPERATURE CONTROL PANEL DOES NOT LIGHT UP WHEN THE HEADLIGHTS ARE ON. I HAVE NEVER HAD AN AUTOMOBILE WITH ALL THESE ELECTRICAL PROBLEMS THAT NO ONE CAN FIX. PLEASE RECALL THIS VEHICLE BEFORE SOMEONE DIES. I TRY NOT TO DRIVE LONG DISTANCES ALONE BECAUSE OF THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560425January 17, 2014
ENGINE
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE CHECK ENGINE LIGHT ILLUMINATED AS THE VEHICLE STALLED. THE CONTACT ALSO STATED THAT THE VEHICLE SHIFTED ERRATICALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560108January 15, 2014
SEAT BELTS
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER 4X4. THE CONTACT STATED THAT THE DRIVER AND PASSENGER'S SIDE SEAT BELTS ON THE THIRD ROW HAD FAILED. THE FAILURE RECURRED EIGHT TIMES OVER A PERIOD OF TWO MONTHS. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE SEAT BELT RECEIVER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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