Jeep Commander Complaints

3,362 consumer complaints on file.

#10854259April 8, 2016
AIR BAGS
AIR BAG LIGHT BEGAN COMING ON AND OFF INTERMITTENTLY, WHETHER DRIVING OR STATIONARY, EVENTUALLY STAYING ON MOST OF THE TIME. PERIODICALLY WHILE DRIVING IT WOULD GO OFF THEM IMMEDIATELY COME ON AND CHIME. TOOK TO A CHRYSLER DEALER AND WAS ADVISED THE CLOCK SPRING IN THE STEERING WHEEL NEEDED TO BE REPLACED AS IT WAS FAULTY AND WOULD NOT DEPLOY THE AIR BAG IF INVOLVED IN A CRASH. RESEARCHED THE ISSUE AND FOUND SEVERAL OTHER COMPLAINTS FOR THIS MODEL AS WELL AS RECALLS FOR 2007 TO 2010 JEEP WRANGLERS WHICH HAVE THE SAME STEERING SYSTEM. CLOCK SPRING WAS SUBSEQUENTLY REPLACED BY DEALER FOR A SIGNIFICANT COST, CORRECTING THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854395April 8, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER 4X4. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000(ELECTRICAL SYSTEM); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854465April 8, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V67000 (ELECTRICAL SYSTEM). THE FIRST DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACTED STATED THAT A SECOND DEALER ORDERED THE WRONG PARTS, BUT DID NOT CONFIRM IF THE CORRECT PARTS FOR THE RECALL WERE AVAILABLE TO RECEIVE THE REPAIR. BOTH DEALERS WERE UNABLE TO PROVIDE THE RECALL REPAIR WITHIN A REASONABLE TIMEFRAME. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854071April 7, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. WHILE ATTEMPTING TO START THE VEHICLE, THE ENGINE COULD NOT BE STARTED. THE CONTACT INDICATED THAT THE STARTER WAS REPLACED ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STARTER WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853724April 6, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853515April 5, 2016
ELECTRICAL SYSTEM
THIS VEHICLE WAS RECALLED FOR THE IGNITION SWITCH EXPERIENCING AN UNINTENDED CHANGE IN IGNITION SWITCH POSITION AND BECAUSE THE IGNITION SWITCH WAS LOOSE MADE IT DIFFICULT AT TIMES TO START AND REMAIN RUNNING. THE VEHICLE WAS TAKEN IN FOR RECALL WORK AND WAS SUPPOSEDLY FIXED, HOWEVER UPON PICKING IT UP THE VEHICLE WAS DIFFICULT TO START AND THE DEALERSHIP STATED IT WAS BECAUSE OF THE NEW IGNITION SYSTEM AND THAT YOU HAD TO PRESS AND TURN THE KEY JUST RIGHT FOR IT TO START. THIS CONDITION ONLY WORSENED THE NEXT WEEK AND EVENTUALLY THE CAR WOULD NOT START AT ALL. WHEN THE VEHICLE WAS TOWED TO THE DEALERSHIP THEY STARTED THE STARTER AND THE WIRING TO THE STARTER WAS FRIED AND THAT IT HAD NOTHING TO DO WITH THE IGNITION REPLACEMENT AND SAID IT WOULD COST OVER $800.00 TO REPAIR!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853596April 5, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER 4X4. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UNTIL AFTER THE SECOND ATTEMPT. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853005April 1, 2016
UNKNOWN OR OTHER
3 OF 4 INTERIOR DOOR HANDLES BROKEN AND INOPERABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851750March 26, 2016
POWER TRAIN
MY STORY IS THE FDCM WAS UPDATED WITH THE P73 UPDATE AT A DEALERSHIP IN LITTLE ROCK ARKANSAS, I HAD TO TAKE IT BACK TWICE BECAUSE THE SERVICE 4WD DRIVE LIGHT CAME ON AFTER THE UPDATE. THERE WAS NO PROBLEM WITH THE VEHICLE UNTIL THE UPDATE. I LIVE IN ALABAMA AND NOW I WAS TOLD BY THE LOCAL DEALERSHIP THAT THE TRANSFER CASE IS WORN OUT. I BELIVE THEY ONLY TOLD ME THAT BECAUSE THEY DIDN'T WANT TO WORK ON IT. I CARE LITTLE ABOUT TRYING TO GET SOMETHING FIXED THAT FIRST OF ALL I HAVE NO LDEA WHAT THE PROBLEM IS OR WHATS NEEDED TO REPAIR IT OTHER THAN TRADING IN THE VEHICLE. I HAVE PURCHASED 5 JEEPS IN THE PAST 20 YEARS. THIS ONE WILL BE THE LAST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851780March 26, 2016
ELECTRONIC STABILITY CONTROL (ESC)
AFTER HAVING IGNITION SWITCH FIXED DUE TO RECALL AND BATTERY, ALTERNATOR AND STARTER CHECKED, WE CAN NOT FIND AN ISSUES. IT WAS SERVICED BY A JEEP DEALER. MY JEEP WILL NOT START OR WILL START AND THEN AFTER PARKING, WILL NOT START AGAIN. IT LEAVES ME STRANDED IN PARKING LOTS AND WHEREVER I PARK IT. THIS ONLY HAPPENS AFTER PARKING AND TURNING JEEP OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851557March 25, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 JEEP COMMANDER. WHEN THE KEY WAS REMOVED FROM THE IGNITION, ALL THE WARNING INDICATORS ON THE INSTRUMENT PANEL REMAINED ILLUMINATED. THE CONTACT ALSO STATED THAT THE DAMAGED KEY WARNING INDICATOR ILLUMINATED CONTINUOUSLY AND CAUSED THE BATTERY TO DIE. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIRELESS IGNITION NODE MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V200000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. ....UPDATED 0711/16 *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851438March 24, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851058March 22, 2016
ELECTRICAL SYSTEM, ENGINE
TAKATA RECALL. I RECIEVED A RECALL ON MY JEEP COMMANDER ABOUT 8 MONTHS AGO CONCERNING ENGINE SHUTTING OFF WHILE DRIVING AND POTENTIALLY ENDANGERING MY FAMILY AS WELL AS OTHERS. THE RECALL STATED WHEN PARTS ARE AVAILABLE WE WOULD RECIEVE A SECOND RECALL TO FIX THE TROUBLE. ABOUT TWO WEEKS AGO WHILE DRIVING MY VEHICLE SHUT OFF ON ME AND I ALMOST HIT ANOTHER VEHICLE. I WAS MAKING A RIGHT HAND TURN WHEN IT SHUT OFF AND LOST STEERING AND BRAKES. I ENDED UP HAVING IT TOWED HOME BY TRIPPLE A AND NOW IT WILL NOT START. NO FAULT CODES PRESENT. AFTER READING THOUSANDS OF ONLINE REPORTS OF SAME TROUBLE AND JEEP CHRYSLER APPARENTLY NOT WILLING TO ADDRESS ISSUE WHAT DO I DO. IF I DID GET IT TO RUN I WOULD BE AFRAID TO DRIVE IT OR MY WIFE FOR FEAR OF ENDANGERING HER OR MY TWO YOUNG CHILDREN. PLEASE HELP ALL CONCERNED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850679March 21, 2016
ENGINE, VEHICLE SPEED CONTROL, STEERING
IT IS THE SECOND TIME THIS HAPPENS TO US WHEN ON A HIGHWAY. THE FIRST TIME MY HUSBAND WAS DRIVING AND WE HAVE OUR CHILD WITH US. WE THOUGHT IT WAS A PART OF THE LATEST RECALL WE RECEIVED IN THE MAIL REGARDING THE KEY IGNITION. THIS TIME I WAS DRIVING ON A HIGHWAY, GOING ABOUT 60-65 MPH WHEN THE ENGINE LIGHT CAME ON, I STARTING LOSING POWER, TACHOMETER STARTING GOING DOWN AND THE ACCELERATOR PEDAL WAS COMPLETELY UNRESPONSIVE AND SIGNIFICANTLY HARD TO PUSH DOWN ON IT, THE SPEED CONTINUED TO GO DOWN AS I WAS TRYING TO GET TO THE SHOULDER AS FAST AS I COULD BUT WITH AN UNRESPONSIVE ENGINE IT WAS VERY DIFFICULT. IT WAS ALSO DIFFICULT TO MOVE THE STEERING WHEEL AS THIS GOT HARDEN. I MANAGED TO PULL OVER ON THE SHOULDER AND HAD TO TURN THE ENGINE OFF. AFTER WAITING 10-15 MINUTES, I TURNED THE ENGINE BACK ON AND WAS ABLE TO GET TO MY DESTINATION WHICH WAS NOT FAR FROM WHERE I HAD TO PULL OVER. THE ENGINE LIGHT IS STILL ON AND I'M AFRAID THIS WOULD HAPPEN AGAIN NEXT TIME I DRIVE MY VEHICLE WHICH IS EVERY DAY. THIS WAS NOT A PLEASANT EXPERIENCE AT ALL AND IT IS VERY FRIGHTENING WHEN YOU ARE ON A HIGHWAY AND ALL OF THE SUDDEN HAVE NO CONTROL OF YOUR VEHICLE, IT IS DEFINITELY NOT SAFE AT ALL. THIS JEEP HAS GONE THROUGH ALL THE RECALLS THAT I HAVE GOTTEN IN THE MAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850205March 17, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849921March 16, 2016
ELECTRICAL SYSTEM, SEAT BELTS, SEATS
VEHICLE HAS JUST NOW REACHED 84000 AND HAS BEEN EXPERIENCING THESE SYMPTOMS FOR ABOUT 20000 MILES NOW. THE VEHICLE IS EXPERIENCING WHAT I BELIEVE TO BE SHORT CIRCUITS WITHIN THE CABIN AND ARE AS FOLLOWS /DRIVERS DOOR WINDOW ACTUATER SWITCH NOT ALLOWING PROPER WINDOW OPERATION .ALSO SAME AFFECTED SIDE /DRIVERS DOOR IS BEING INDICATED BY VEHICLE NOTIFICATION SYSTEM THAT IT IS OPEN. EVEN WHEN IT'S NOT ALSO VEHICLE WILL NOT AND DOES OCCASIONALLY. AIRBAG LIGHT WILL STAY ON DURING SUPPOSED TO BE NORMAL OPERATING SPEEDS. VEHIC)IE WHEN STOPPED AS WELL PASSENGER MANUAL SEAT HAS A CHATTERING SOUND WHEN MOVED FORWARD OR BACKWARD. VEHICLE HAS AND DOES GET ITS REQUIRED MAINTENENCE ROUTINE HOWEVER THESE ANOMALIES COULDN'T EVEN BE EXPLAINED FULLY THE REPAIR SHOP WE HAD TAKEN IT TO BY SOME FLUKE THE MALFUNCTION DIDN'T OCCUR EACH TIME WE'VE HAVERY TAKEN IT TO THEM WOWEVER ME FEAR IS THAT IT IS SOME KIND OF SHORT IN THE ELECTRICAL COMPONENT AND ME CAUSE A OVERHEATED SITUATION AND CATCH THE VEHIC)E ON FIRE. FOR CLARIFICATION THE VEHICLE DOES IT THROUGH ALL OPERATING MODES AS TO WHICH LIKE I STATED IS A SHORT OF SOME KIND.IN THE DOOR IS OR THE COMPUTER DON'T KNOW. COULDN'T GET A STRAIGHT ON ANSWER AS FAR AS TO WHY IT STILL DOES IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845909March 10, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/11/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845769March 9, 2016
AIR BAGS, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER 4X2. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 168,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845527March 8, 2016
ENGINE
THE CAR STARTED ROUGH WHILE PARKED IN FRONT OF THE HOUSE. IT WAS TOWED TO A REPAIR FACILITY AND THEY SRATED THERE WAS COMPRESSION IN THE 4TH CYLINDER AND NEEDES FURTHER DIAGNOSING. IT WAS THEN TOWED TO ANOTHER REPAIR FACILITY, WHERE THEY STATED THE PISTONS WERE BAD AND NEEDED ENGINE REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840289March 7, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE CAR JUMPS AND THEN STALLS WHEN IT IS IDLING IN REVERSE OR DRIVE. IT ALSO WILL ACCELERATE ON ITS OWN AND THE BRAKES ARE HARD TO PRESS. THIS HAPPENS WHEN THE LIGHTING BOLT APPEARS AND THE ANTI SIDE LIGHTS ON THE DASH, THEN THE CARE EITHER DOESN'T RESPOND TO PRESSING THE GAS AND IS HARDER TO PRESS THE BRAKES. I HAVE TO RESTART THE CAR FOR IT TO WORK. THIS ALL BEGAN AFTER RECALLS BEING UPDATED, IT HAS BEEN DIAGNOSED AS MY POWER TRAIN CONTROL MODUAL AND THAT IT HAS BEEN RECALLED IN OTHER VEHICLES FOR THE SAME REASONS BUT THERE IS NO RECALL ATTACHED TO MY VIN ACCORDING TO CHRYSLER. IVE DONE RESEARCH ONLINE AND NUMEROUS OTHER JEEP COMMANDERS AND OTHER JEEP MODULES MADE AROUND THE SAME TIME ARE HAVING THE SAME ISSUE. THE PROBLEM IS ON GOING AND HAS BEEN FOR OVER A YEAR BUT HAS GOTTEN MUCH WORSE AFTER FIXING OF RECALLS A FEW MONTHS AGO. THE DATE BELOW IS ESTIMATE OF WHEN THE RECALL WAS FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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