Jeep Commander Complaints

3,362 consumer complaints on file.

#10496271February 4, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHILE TRAVELING AT 55 MPH, THE CHECK ENGINE LIGHT ILLUMINATED THEN THE VEHICLE LOST ACCELERATION POWER AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT IT FAILED TO EXCEED 30 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE FAILURE AND CURRENT MILEAGES WERE 49,224.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496217February 3, 2013
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
THIS HAS HAPPENED TO ME SEVERAL TIMES IN THE TWO YEARS I'VE OWNED THIS VEHICLE. EVERY TIME I TAKE IT TO THE SHOP THE MECHANICS SAY THEY CANNOT REPLICATE THE ISSUE SO CANNOT FIX IT. FIRST THE CHECK ENGINE LIGHT WILL COME ON AND NO CODES WILL APPEAR WHEN RUN. A COUPLE DAYS LATER (MOSTLY WHEN DRIVING ON THE HIGHWAY, OR ANY SPEED ABOVE 30MPH) I WILL BE DRIVING AS USUAL AND BEGIN TO INCREASE SPEED ON THE ON RAMP FOR THE INTERSTATE AND THE ENGINE WILL TAP OUT AT 45MPH. I WILL PRESS THE GAS PEDAL TO THE FLOOR AND THE ENGINE WILL NOT REV AND THE RPM'S WILL NOT INCREASE. I TRIED TO PUT THE CAR IN NEUTRAL AND BACK INTO DRIVE AND NOTHING CHANGED WITH THE ENGINE. ALL THE WHILE I HAD MY ONE YEAR OLD CHILD IN THE CAR WITH ME. EVERY TIME I TRY TO RESEARCH WHAT IS WRONG WITH MY JEEP I JUST SEE THE SAME COMPLAINT FROM THOUSANDS OF PEOPLE. THIS IS OBVIOUSLY AN ISSUE AND NEEDS TO BE FIXED IMMEDIATELY! I DON'T CARE IF THEY HAVE TO GIVE ME A NEW JEEP I NEED SOMETHING SAFE FOR MY FAMILY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496218February 3, 2013
ENGINE, POWER TRAIN
WHEN SHIFTING FROM PARK TO DRIVE, OR REVERSE TO DRIVE, THE ENGINE STALLS AND IT TAKES ALMOST A MINUTE FOR THE SHIFT TO ACTUALLY OCCUR SO I CAN DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496201February 2, 2013
POWER TRAIN
AFTER STOPPING AT TRAFFIC LIGHTS, STOP SIGNS OR AWAITING TRAFFIC TO CLEAR IN ORDER TO MAKE TURNS, THE ENGINE STALLS BUT WILL RE-FIRE AFTER PLACING TRANSMISSION IN PARK OR NEUTRAL AND TURNING THE IGNITION KEY. (I JUST PURCHASED THE VEHICLE AND FOUND OUT FROM THE PREVIOUS OWNER THAT THE PROBLEM BEGAN DURING THE SUMMER OF 2012, RESULTING IN THE TRADE-IN BECAUSE TWO DIFFERENT DEALERS COULD NOT FIND THE PROBLEM. DEALERS REPLACED THE FOLLOWING: MAP SENSOR, CAM AND CRANK SENSOR, EGR VALVE, CLEANED THROTTLE BODY, REPLACED THE PCM, SPARK PLUGS, REPLACED AIR IDLE CONTROL VALVE, REPLACED BATTERY. NONE OF THE ABOVE HAVE FIXED THE STALLING PROBLEM WHICH COULD GET ONE KILLED IN TRAFFIC.) *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496030February 1, 2013
STRUCTURE:BODY:DOOR
FAULTY INTERIOR DOOR HANDLE ASSEMBLY PROBLEM THE PROBLEM IS WITH THE INCORRECT RESIN MIX WHICH RESULTS IN A BRITTLE AND CRUMBLING MATERIAL CAUSING FAILURE JUST THE SAME. THIS IS OBVIOUSLY A MANUFACTURER DEFECT, HOWEVER ITS A FAULT THAT IS NOT COVERED UNDER JEEP WARRANTY. THE ONLY FIX WAS REPLACING THE ENTIRE DOOR PANELS. CHRYSLER DESIGNED THE INTERIOR DOOR PANELS ON THE JEEP COMMANDER IN SUCH A WAY THAT THE ENTIRE DOOR PANEL HAD TO BE REPLACED RATHER THAN JUST THE DOOR HANDLE. THE INTERIOR DOOR HANDLE IS PLASTIC WELDED AT CERTAIN POINTS FROM THE BACKSIDE OF THE DOOR PANEL. I UNDERSTAND 2008 MODELS HAD A DOOR HANDLE REDESIGN SO THEY OBVIOUSLY KNEW OF THIS PROBLEM. THANK YOU FOR ANY ASSISTANCE YOU CAN PROVIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495287January 30, 2013
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
IT IS CURRENTLY STALLING, WHILE SITTING AT STREET LIGHTS. ALSO, THE GEAR SHIFT MODEL INCLUDING STARTER AND WIRING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494688January 25, 2013
ELECTRICAL SYSTEM
THE VEHICLE JUST SHUTS OFF SO FAR ITS BEEN 5MPH OR LESS AND STARTS BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493537January 20, 2013
POWER TRAIN, ENGINE
MY JEEP STALLED AS I ACCELLERATED ON THE ON RAMP OF A MAJOR INTERSTATE. I COASTED TO THE SHOULDER AND TRIED TO RESTART AND WOULD NOT RESTART UNTIL I SHUT IT COMPLETELY OFF AND RESTARTED. IT RAN WITH THE CHECK ENGINE LIGHT ON AND THE CRUISE CONTROL INOPERTABLE. IDLE WAS ROUGH AT LOW AND HIGHER RPM'S. AFTER ABOUT SIX RESTARTS THROUGHOUT THE DAY THE CHECK ENGINE LIGHT WENT OUT BUT THE CRUISE CONTROL IS STILL INOPERTABLE. ONE WEEK LATER IT STALLED AT IDLE DURING COLD WEATHER WARM UP WITH THE SAME RESULTS FOLLOWING AS BEFORE. THE VEHICLE WAS PURCHASED USED FROM A DEALER LESS THAN A WEEK PRIOR TO THE INCIDENT WITH 84,879 MI. A BACKGROUND CHECK THROUGH AUTOCHECK WAS CONDUCTED PRIOR TO PURCHASE WITH NO MAJOR FINDING REPORTED ON THIS SPECIFIC VEHICLE. FROM INVESTIGATIONS THROUGH MULTIBLE WEBSITES, THIS ISSUE IS COMMON WITH THIS VEHICLE FOR SEVERAL YEARS. I HAVE CHECK THE RECALL REPORTS BY VIN # AND THIS VEHICLE DOES NOT FALL IN THE PRODUCTION CATAGORY OF MANUFACTURE RECALL BUT HAS THE EXACT SAME SYMTOMS FOR A RECALL. THIS IS A MAJOR SAFETY CONCERN IF THE VEHICLE STALLS ON A RURAL HIGHWAY WITH NO SHOULDER TO SAFELY PULLOVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493227January 16, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT THE VEHICLE STALLED AND THE WARNING LIGHTS ILLUMINATED INTERMITTENTLY. THE VEHICLE WOULD ALSO STALL WHILE DRIVING AT LOWER SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC ADVISED THAT THE O2 SENSOR WOULD HAVE TO BE REPLACED. AFTER THE REPAIR THE FAILURE CONTINUED. THE O2 SENSOR WAS REPLACED THREE TIMES. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 08V203000 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493238January 16, 2013
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
WE PURCHASED A 2008 JEEP COMMANDER ON DECEMBER 15TH 2012 AND HAVE HAD AN ISSUE WITH THE ENGINE STALLING. WE WILL BE DRIVING AND ALL OF THE SUDDEN THE VEHICLE ENGINE DIES. ITS ALWAYS RESTARTED BUT WE NEVER KNOW WHEN ITS GOING TO STALL OUT AND DIE. THIS HAPPENED TO MY WIFE YESTERDAY AND SHE DIDN'T KNOW HOW TO REACT. SHE ALMOST CAUSED AN ACCIDENT WHEN SHE TRIED TO EXIT A BUSY FREEWAY WITH NO POWER STEERING. THIS IS A HUGE SAFETY ISSUE THAT I THINK CHRYSLER NEEDS TO ADDRESS BEFORE SOMEONE GETS KILLED !!!! I READ ABOUT THIS ISSUE ONLINE AND THE PROBLEM HAS BEEN WITH THE FRONT CONTROL MODULE. MANY JEEP COMMANDER OWNERS HAVE COME FOURTH WITH THE SAME ISSUE AND CHRYSLER JUST TELLS US ALL THE SAME THING. WE DIDN'T RECALL YOUR SPECIFIC MODEL SO THERE IS NOTHING WE CAN DO OR WILL DO. I HOPE SOMEONE ACTUALLY READS THIS AND HELPS US OUT !!! PLEASE DON'T LET ALL OF THESE COMPLAINTS JUST GO TO A BLACK HOLE NEVER TO BE SEEN AGAIN !!! I KNOW I AM NOT AS RICH AS THE CHRYSLER CEOS AND EXECUTIVES WHO PAY PEOPLE TO KEEP QUITE ABOUT THINGS LIKE THIS BUT MY LIFE AND THE LIVES OF MY FAMILY DO MATTER !!! P-L-E-A-S-E----H-E-L-P !!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493099January 15, 2013
ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING ON THE HIGHWAY AROUND 50-55MPH THE ENGINE SHUTS DOWN WITH NO WARNING. THERE WILL BE SOME SLIGHT HESITATION AS THE DASHBOARD LIGHTS UP AND ALL POWER IS LOST. HAVE BEEN ABLE TO COAST OVER TO THE SIDE OF THE ROAD BEFORE COMING TO A COMPLETE STOP WHERE I CAN THEN TURN THE CAR OFF. THIS HAS HAPPENED 4 TIMES NOW AND CAN BE POTENTIALLY VERY HAZARDOUS. I AM ABLE TO RESTART THE CAR IMMEDIATELY AND BE BACK ON MY WAY WITH NO PROBLEM. HAS BEEN HAPPENING ONCE EVERY WEEK OR SO. HAVE TAKEN TRUCK TO THE DEALERSHIP TWICE WHERE THEY TELL ME THEY CAN NOT DUPLICATE THE PROBLEM AND THEY DO NOT NOW WHAT IS CAUSING IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492841January 14, 2013
STRUCTURE:BODY
JEEP COMMANDERS SHARE A FAULTY INTERIOR DOOR HANDLE ASSEMBLY PROBLEM. THE SHAPE OF THE HANDLE MAY BE DIFFERENT IN EACH MODEL, HOWEVER THE PROBLEM IS WITH THE INCORRECT RESIN MIX WHICH RESULTS IN A BRITTLE AND CRUMBLING MATERIAL CAUSING FAILURE JUST THE SAME. THIS IS OBVIOUSLY A MANUFACTURER?S DEFECT, HOWEVER IT?S A FAULT THAT IS NOT COVERED UNDER JEEP?S WARRANTY. THERE?S NO RECALL OR SERVICE BULLETIN. UNTIL RECENTLY, THE ONLY FIX WAS REPLACING THE ENTIRE DOOR PANELS. CHRYSLER DESIGNED THE INTERIOR DOOR PANELS ON THE JEEP COMMANDER IN SUCH A WAY THAT THE ENTIRE DOOR PANEL HAD TO BE REPLACED RATHER THAN JUST THE DOOR HANDLE. THE INTERIOR DOOR HANDLE IS PLASTIC WELDED AT CERTAIN POINTS FROM THE BACKSIDE OF THE DOOR PANEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492921January 14, 2013
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
VEHICLE SHUTS OFF WHILE DRIVING. VARIOUS CONDITIONS. IDLING, CRUISING AT HIGHWAY SPEEDS, ACCELERATING, DECELERATING, ETC. MUST SHUT KEY OFF TO RESET ENGINE BEFORE THE VEHICLE WILL START AGAIN. THIS HAS HAPPENED AT LEAST 20 TIMES WITH NO CHECK ENGINE LIGHT ILLUMINATING. IT HAS BECOME A HUGE SAFETY ISSUE SINCE ALL POWER IS LOST AT ANY SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492941January 14, 2013
ENGINE
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER 4X4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE RPMS INCREASED AND THERE WAS A LOSS OF ACCELERATION POWER. THE FAILURE OCCURRED TWICE BUT THE ENGINE FAILED TO START THE SECOND TIME. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A MECHANIC AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492958January 14, 2013
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
VEHICLE WAS TRAVELING AT A SPEED OF SIXTY FIVE MPH ON THE HIGHWAY, WHEN THE ENGINE JUST SHUT OFF, LOSING POWER AND MAKING IT VERY HARD TO GET THE VEHICLE OFF THE ROAD AND STOPPED SAFELY. THIS HAS HAPPENED NUMEROUS TIMES IN THE YEAR WE HAVE OWNED THE VEHICLE. WHEN THE ENGINE SHUTS OFF IT MAKES IT VERY HARD TO TURN BECAUSE POWER STEERING IS DISABLED BECAUSE THE ENGINE IS NOT RUNNING. WHEN THE VEHICLE SHUTS OFF IT MAKES IT VERY HARD TO GET TO THE SHOULDER OF THE ROADWAY WITHOUT ANY ENGINE POWER AND THE SUDDEN SLOWING DOWN IS A VERY HIGH RISK FOR A REAREND COLLISION. WE HAVE HAD NUMEROUS CLOSE CALLS IN THIS VEHICLE BECAUSE OF THIS PROBLEM. I HAVE REPLACED NUMEROUS PARTS TO TRY AND RESOLVE THIS ISSUE BUT WITH NO SUCCESS IT CONTINUES TO HAPPEN. THE VEHICLE HAS BEEN TO THE DEALERSHIP NUMEROUS TIMES TO HAVE THIS PROBLEM FIXED AND THEY SAY (WE CAN NOT GET THE VEHICLE TO ACT UP WITH THE TECHNICIAN DRIVING THE VEHICLE TO EXACTLY PIN POINT THE PROBLEM.) THIS IS VERY FRUSTRATING BECAUSE THIS VEHICLE IS VERY UNSAFE TO DRIVE WITH THIS ISSUE. I HAVE LOOKED UP NUMEROUS COMPLAINTS AND ISSUES OF PEOPLE WITH THE SAME VEHICLE HAVING IDENTICAL PROBLEMS AND HAVE YET TO BE RESOLVED. WE HAVE REPLACED SPARK PLUGS, COILS, MAP SENSOR, MDS WIRING HARNESS, IGNITION SWITCH WITH OEM PARTS AND THE ISSUE STILL CONTINUES. I RECOMMEND FAULTY ENGINE WIRING, ECM, TO THE SERVICE ADVISORS JUST TO BE IGNORED. THEY TELL ME UNTIL THE ISSUE IS RECORDED ON THE VEHICLE SCANNER THAT NOTHING CAN BE DONE TO PIN POINT THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492376January 13, 2013
ENGINE, ELECTRICAL SYSTEM
I'VE BEEN HAVING A PROBLEM WITH MY 07 JEEP COMMANDER ILL BE DRIVING ON ROAD AND FOR NO REASON IT WILL JUST TURN OFF THIS IM MY PRIMARY CAR AND I HAVE A NEW BORN BABY I WOULD HATE TO GET A PHONE CALL THAT THEY HAVE BEEN IN A ACCIDENT THERE HAS TO BE A RECALL ON THIS RIGHT AWAY THIS IS THE 3RD TIME IT HAS HAPPEN PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492339January 12, 2013
ELECTRICAL SYSTEM
PURCHASED USED IN SPRING 2008 WITH APPROX. 30K MILES, IN SPRING OF 2010 HAD SEVERAL WEEKS OF ISSUES RANGING FROM VEHICLE CUTTING OFF RANDOMLY, VEHICLE JUMPING WHILE AT STOP LIGHTS, HESITATING TO GO INTO 2ND AND 3RD GEAR AND THEN THE 'SERVICE PARK ASSIST' LIGHT WOULD ILLUMINATE ALONG WITH THE GEAR INDICATOR LIGHTS BEING ALL HIGHLIGHTED. OBVIOUSLY THE DEALER COULD NOT REPRODUCE THIS BUT REPLACED THE 'SHIFTER MECHANISIM / SHIFT LEVER HOUSING, AUTOMATIC TRANSMISSION CONSOLE SHIFTER' AND NOW IN JANUARY OF 2013 AT 83369 MILES, WHILE DRIVING HOME FROM LUNCH WE COULD NOT GET THE VEHICLE TO COME OUT OF FIRST AND THE GEAR INDICATOR LIGHTS WERE ALL HIGHLIGHTED. AND FOR ABOUT 2 OR MORE MONTHS HAVE HAD THE SAME ISSUES AS BEFORE WITH THE VEHICLE CUTTING OFF, ACCELERATION ISSUES, JUMPING WHILE IN DRIVE AT A STOP LIGHT. WAITING FOR THE DEALERSHIP TO CALL BACK BECAUSE ITS A JEEP AND YOU CANT HAVE NEWER JEEPS REPAIRED BY ANYONE OTHER THAN A DEALERSHIP. COMPLETE RACKET. NOT TO MENTION THAT YOU CAN'T EVEN CHECK THE TRANSMISSION FLUID, THAT HAS TO BE DONE BY A DEALERSHIP ALSO. WILL NOT BUY JEEP AGAIN! EVER!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492103January 10, 2013
ENGINE
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT THEY DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED ON ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 79,000 AND THE CURRENT MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491933January 9, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE SUDDENLY STALLED. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED WHILE AT A COMPLETE STOP. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE TWO DIAGNOSTICS WERE PERFORMED BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS GIVEN A GAS TREATMENT BUT THE FAILURE RECURRED. THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 08V059000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE WAS 104,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491969January 9, 2013
ENGINE
VEHICLE STALLS RANDOMLY. STALLS AT STOP LIGHTS, WHILE DRIVING AT ALL SPEEDS, EVEN AT HIGHWAY SPEEDS. VEHICLE LOSES POWER WHEN PULLING OUT INTO TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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