Jeep Cherokee Service Bulletins (2020)

388 manufacturer communications on file.

January 29, 2021•Document ID: 10187138
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
08-015-21
Date Added:
February 16, 2021
Manufacturer:
DODGE
Summary
Radio Enhancements This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Radio resets with RPM less than 1000 RPM (DT and JL with 3.0L Diesel). Clock loses 6 seconds per day (JL with 5 inch screen). Ghost Touch, features, modes and App?s changing without drivers input. Bluetooth pop noise. Pop message ?SXM Wait? displayed for extended period of time. The radio resets.
Associated Products (12)
2020 Chrysler Pacifica 2020 Dodge Challenger 2020 Dodge Charger 2020 Dodge Durango 2020 Jeep Cherokee 2020 Jeep Gladiator 2020 Jeep Grand Cherokee 2020 Jeep Wrangler 2020 Ram 1500 2020 Ram 2500 2020 Ram 3500 2020 Ram 4500
Associated Documents
- Download MC-10187138-0001.pdf↗
January 16, 2021•Document ID: 10215869
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
Mfr Comm. #:
S2108000002 Rev.
Date Added:
July 18, 2022
Manufacturer:
JEEP
Summary
In Extremely Cold Temperatures The Customer May Complain Of An Intermittent No Crank, Cranks And Stalls, Stops Cranking Fails To Start
Associated Products (2)
2021 Jeep Cherokee 2020 Jeep Cherokee
Associated Documents
- Download MC-10215869-0001.pdf↗
January 16, 2021•Document ID: 10187048
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
S2108000002 Rev.
Date Added:
February 16, 2021
Manufacturer:
JEEP
Summary
In Extremely Cold Temperatures The Customer May Complain Of An Intermittent No Crank, Cranks And Stalls, Stops Cranking Fails To Start
Associated Products (2)
2021 Jeep Cherokee 2020 Jeep Cherokee
Associated Documents
- Download MC-10187048-0001.pdf↗
January 15, 2021•Document ID: 10215935
Service Bulletin/Repair Instructions
WHEELS; STEERING; SERVICE BRAKES; POWER TRAIN
Mfr Comm. #:
23-003-21
Date Added:
July 18, 2022
Manufacturer:
JEEP
Summary
Rear Tires Rubbing On Splash Shields/Wheel Liners This bulletin involves inspecting for the wrong size tire and wheel assemblies and possibly replacing all five wheel assemblies, Tire Pressure Monitoring (TPM) sensors, flashing the Electronic Power Steering (EPS) and performing a Proxi alignment. Customers may experience the following condition: The rear 17 in. tires are rubbing on the wheel liners. This condition is due to an incorrect 17 in. tire and wheel size, for the North Edition packages that require 18 in. tires and wheels.
Associated Products (1)
2020 Jeep Cherokee
Associated Documents
- Download MC-10215935-0001.pdf↗
January 15, 2021•Document ID: 10187114
Service Bulletin/Repair Instructions
SERVICE BRAKES; WHEELS; POWER TRAIN; STEERING
Mfr Comm. #:
23-003-21
Date Added:
February 16, 2021
Manufacturer:
JEEP
Summary
Rear Tires Rubbing On Splash Shields/Wheel Liners This bulletin involves inspecting for the wrong size tire and wheel assemblies and possibly replacing all five wheel assemblies, Tire Pressure Monitoring (TPM) sensors, flashing the Electronic Power Steering (EPS) and performing a Proxi alignment. Customers may experience the following condition: The rear 17 in. tires are rubbing on the wheel liners. This condition is due to an incorrect 17 in. tire and wheel size, for the North Edition packages that require 18 in. tires and wheels.
Associated Products (1)
2020 Jeep Cherokee
Associated Documents
- Download MC-10187114-0001.pdf↗
January 14, 2021•Document ID: 10215932
Service Bulletin/Repair Instructions
EXTERIOR LIGHTING; ELECTRICAL SYSTEM; PARKING BRAKE
Mfr Comm. #:
18-001-21
Date Added:
July 18, 2022
Manufacturer:
JEEP
Summary
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following DTC.P1614-00 - ECU Reset-Recovery Occurred(North America Only). Customers may experience a message on the instrument cluster stating "Speed Limiter Ready" after the first press of thespeed limiter button and the Active Vehicle Speed Limiter (AVSL) is inoperative(Sales Code NH2).Inform the customer after the software update that the proper operative will be when thecustomer presses the speed limiter button twice a message on the instrument cluster stating "Speed limiter ready" and the AVSL feature will workcorrectly(Sales Code NH2).
Associated Products (1)
2020 Jeep Cherokee
Associated Documents
- Download MC-10215932-0001.pdf↗
January 14, 2021•Document ID: 10187111
Service Bulletin/Repair Instructions
EXTERIOR LIGHTING; ELECTRICAL SYSTEM; PARKING BRAKE
Mfr Comm. #:
18-001-21
Date Added:
February 16, 2021
Manufacturer:
JEEP
Summary
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following DTC.P1614-00 - ECU Reset-Recovery Occurred(North America Only). Customers may experience a message on the instrument cluster stating "Speed Limiter Ready" after the first press of thespeed limiter button and the Active Vehicle Speed Limiter (AVSL) is inoperative(Sales Code NH2).Inform the customer after the software update that the proper operative will be when thecustomer presses the speed limiter button twice a message on the instrument cluster stating "Speed limiter ready" and the AVSL feature will workcorrectly(Sales Code NH2).
Associated Products (1)
2020 Jeep Cherokee
Associated Documents
- Download MC-10187111-0001.pdf↗
January 13, 2021•Document ID: 10215833
Service Bulletin/Repair Instructions
VISIBILITY:WINDSHIELD; EQUIPMENT
Mfr Comm. #:
9004342
Date Added:
July 18, 2022
Manufacturer:
JEEP
Summary
WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims system.
Associated Products (26)
2021 Chrysler 300 2021 Chrysler Pacifica 2021 Dodge Challenger 2021 Dodge Charger 2021 Dodge Durango 2021 Jeep Cherokee 2021 Jeep Gladiator 2021 Jeep Grand Cherokee 2021 Jeep Wrangler 2021 Ram 1500 2021 Ram 2500 2021 Ram 3500 2021 Ram 4500 2020 Chrysler 300 2020 Chrysler Pacifica 2020 Dodge Challenger 2020 Dodge Charger 2020 Dodge Durango 2020 Jeep Cherokee 2020 Jeep Gladiator+ 6 more
Associated Documents
- Download MC-10215833-0001.pdf↗
January 13, 2021•Document ID: 10187012
Service Bulletin/Repair Instructions
VISIBILITY
Mfr Comm. #:
9004342
Date Added:
February 16, 2021
Manufacturer:
CHRYSLER
Summary
WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims system.
Associated Products (27)
2021 Chrysler 300 2021 Chrysler Pacifica 2021 Dodge Challenger 2021 Dodge Charger 2021 Dodge Durango 2021 Jeep Cherokee 2021 Jeep Gladiator 2021 Jeep Grand Cherokee 2021 Jeep Wrangler 2021 Ram 1500 2021 Ram 2500 2021 Ram 3500 2021 Ram 4500 2021 Ram 5500 2020 Chrysler 300 2020 Chrysler Pacifica 2020 Dodge Challenger 2020 Dodge Charger 2020 Dodge Durango 2020 Jeep Cherokee+ 7 more
Associated Documents
- Download MC-10187012-0001.pdf↗
January 8, 2021•Document ID: 10215921
Service Bulletin/Repair Instructions
TIRES:SIDEWALL
Mfr Comm. #:
W43 Rev 1 Combo
Date Added:
July 18, 2022
Manufacturer:
JEEP
Summary
Customer Satisfaction Notification W43 Tire Rub & Chrome Exhaust
Associated Products (1)
2020 Jeep Cherokee
Associated Documents
- Download MC-10215921-0001.pdf↗
January 8, 2021•Document ID: 10187100
Service Bulletin/Repair Instructions
TIRES
Mfr Comm. #:
W43 Rev 1 Combo
Date Added:
February 16, 2021
Manufacturer:
JEEP
Summary
Customer Satisfaction Notification W43 Tire Rub & Chrome Exhaust
Associated Products (1)
2020 Jeep Cherokee
Associated Documents
- Download MC-10187100-0001.pdf↗
January 7, 2021•Document ID: 10215851
Service Bulletin/Repair Instructions
EQUIPMENT; ELECTRICAL SYSTEM:STARTER ASSEMBLY; ENGINE AND ENGINE COOLING
Mfr Comm. #:
S2108000002
Date Added:
July 18, 2022
Manufacturer:
JEEP
Summary
In Extremely Cold Temperatures The Customer May Complain Of An Intermittent No Crank, Cranks And Stalls, Stops Cranking Fails To Start
Associated Products (2)
2021 Jeep Cherokee 2020 Jeep Cherokee
Associated Documents
- Download MC-10215851-0001.pdf↗
January 7, 2021•Document ID: 10187030
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
S2108000002
Date Added:
February 16, 2021
Manufacturer:
JEEP
Summary
In Extremely Cold Temperatures The Customer May Complain Of An Intermittent No Crank, Cranks And Stalls, Stops Cranking Fails To Start
Associated Products (2)
2021 Jeep Cherokee 2020 Jeep Cherokee
Associated Documents
- Download MC-10187030-0001.pdf↗
December 4, 2020•Document ID: 10187643
Service Bulletin/Repair Instructions
VISIBILITY:WINDSHIELD; STRUCTURE
Mfr Comm. #:
S2023000047
Date Added:
March 1, 2021
Manufacturer:
JEEP
Summary
Water Leak From A Pillar / Windshield Area
Associated Products (2)
2021 Jeep Cherokee 2020 Jeep Cherokee
Associated Documents
- Download MC-10187643-0001.pdf↗
December 2, 2020•Document ID: 10187675
Service Bulletin/Repair Instructions
EQUIPMENT; TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS; WHEELS; EQUIPMENT ADAPTIVE/MOBILITY
Mfr Comm. #:
23-026-20 REV. A
Date Added:
March 1, 2021
Manufacturer:
JEEP
Summary
Rear Tires Rubbing On Splash Shields/Wheel Liners This bulletin involves inspecting for the wrong size tire and wheel assemblies and possibly replacing all five wheel assemblies, Tire Pressure Monitoring (TPM) sensors, flashing the Electronic Power Steering (EPS) and performinga Proxi alignment. Customers may experience the following condition: The rear 17 in. tires are rubbing on the wheel liners. This conditionis due to an incorrect 17 in. tire and wheel size, for the North Edition packages that require 18 in. tires and wheels.
Associated Products (1)
2020 Jeep Cherokee
Associated Documents
- Download MC-10187675-0001.pdf↗
November 26, 2020•Document ID: 10224099
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
1808020
Date Added:
October 17, 2022
Manufacturer:
JEEP
Summary
Flash: Powertrain Control Module (PCM) Updates - AN-K4MCA-18-20201101 Refer to China Joint Venture (JV) released document AN-K4MCA-18-20201101, for details on this service action.
Associated Products (1)
2020 Jeep Cherokee
Associated Documents
- Download MC-10224099-0001.pdf↗
November 26, 2020•Document ID: 10184777
Service Bulletin/Repair Instructions
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mfr Comm. #:
18-080-20 REV. A
Date Added:
December 28, 2020
Manufacturer:
JEEP
Summary
Flash: Powertrain Control Module (PCM) Updates - AN-K4MCA-18-20201101 Refer to China Joint Venture (JV) released document AN-K4MCA-18-20201101, for details on this service action.
Associated Products (1)
2020 Jeep Cherokee
Associated Documents
- Download MC-10184777-0001.pdf↗
November 26, 2020•Document ID: 10184477
Service Bulletin/Repair Instructions
EQUIPMENT ADAPTIVE/MOBILITY; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM
Mfr Comm. #:
18-080-20 REV. A
Date Added:
December 21, 2020
Manufacturer:
JEEP
Summary
Flash: Powertrain Control Module (PCM) Updates - AN-K4MCA-18-20201101 Refer to China Joint Venture (JV) released document AN-K4MCA-18-20201101, for details on this service action.
Associated Products (1)
2020 Jeep Cherokee
Associated Documents
- Download MC-10184477-0001.pdf↗
November 25, 2020•Document ID: 10224003
Service Bulletin/Repair Instructions
POWER TRAIN
Mfr Comm. #:
9004335
Date Added:
October 17, 2022
Manufacturer:
JEEP
Summary
Turbocharger If the turbo is being replaced for an oil leak concern, please inspect the area around the turbo oil feed o-ring for a leak. The o-ring is serviced separately and complete turbo replacement may not be necessary.
Associated Products (8)
2020 Alfa Romeo Stelvio 2020 Jeep Cherokee 2020 Jeep Wrangler 2019 Alfa Romeo Stelvio 2019 Jeep Cherokee 2019 Jeep Wrangler 2018 Alfa Romeo Stelvio 2018 Jeep Wrangler
Associated Documents
- Download MC-10224003-0001.pdf↗
November 25, 2020•Document ID: 10184680
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER; EQUIPMENT
Mfr Comm. #:
9004335
Date Added:
December 28, 2020
Manufacturer:
JEEP
Summary
Turbocharger If the turbo is being replaced for an oil leak concern, please inspect the area around the turbo oil feed o-ring for a leak. The o-ring is serviced separately and complete turbo replacement may not be necessary.
Associated Products (8)
2020 Alfa Romeo Stelvio 2020 Jeep Cherokee 2020 Jeep Wrangler 2019 Alfa Romeo Stelvio 2019 Jeep Cherokee 2019 Jeep Wrangler 2018 Alfa Romeo Stelvio 2018 Jeep Wrangler
Associated Documents
- Download MC-10184680-0001.pdf↗

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