Jaguar XF Complaints (2009)

90 consumer complaints on file.

#11011409July 29, 2017
UNKNOWN OR OTHER
THE DASHBOARD OF MY CAR IS STARTING TO WAVE UP AND BUCKLE WHEN THE SUNLIGHT HITS THE WAVY AREA IT REFLECT SUN INTO MY EYES ALMOST CAUSING ME TO CRASH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011446July 29, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
THE ELECTRICAL ISSUE IN THIS CAR IS COMPLETELY UNBEARABLE, IT CONSISTENTLY DRAINS THE BATTERY UNTIL IT IS DEAD AND CANNOT TAKE A JUMP START. I WAS TOLD BY A GENTLEMAN THAT THERE WAS A RECALL IN REGARDS TO THIS MATTER. THE FUEL SYSTEM IS ALSO A MAJOR COMPLICATION. THE FUEL COMES THROUGH THE VENTS OF THE VEHICLE AND IT IS SO POTENT THAT I HAVE GOTTEN SICK ON A FEW OCCASIONS WHILE OPERATING THE VEHICLE. THE VEHICLE CAN BE STATIONARY AND IN MOTION WHILE THESE MISHAPS ARE OCCURRING. IT IS REALLY SAD AND DISAPPOINTING TO SELL CARS THIS EXPENSIVE AND EXPERIENCE SO MANY COMPLICATIONS. MY VEHICLE IS IN THE REPAIR SHOP AT THIS VERY MOMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981476April 30, 2017
AIR BAGS
TAKATA RECALL-SAFETY RECALL J069 TAKATA PASSENGER AIRBAGS-RECALL NO 16V373. RECEIVED RECALL NOTIFICATION LETTER DATED JULY 29, 2016. TO DATE HAVE NOT RECEIVED 2ND NOTIFICATION TO TAKE CAR TO AUTHORIZED DEALER. I HAVE SEVERAL ATTEMPTS TO CHECK STATUS AND TOLD THE PARTS ARE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968490March 25, 2017
AIR BAGS
TAKATA RECALL -- NO REPLACEMENT PART AVAILABLE ACCORDING TO JAGUAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966601March 17, 2017
AIR BAGS
TAKATA RECALL. THIS COMPLAINT RELATES TO HOW LONG IT IS TAKING FOR MY DEALER TO REPLACE MY RECALLED PASSENGER AIRBAG. I WAS ISSUED THE RECALL NOTICE FROM JAGUAR IN JULY OF 2016, BUT 8 MONTHS LATER THEY STILL SAY THEY DONT HAVE PARTS TO CORRECT THE SAFETY ISSUE. I FEEL THIS IS NEEDLESSLY LONG AND PUTTING MY SAFETY AT RISK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949388February 6, 2017
VEHICLE SPEED CONTROL
2009 JAGUAR XF. CONSUMER WRITES IN REGARDS TO VEHICLE ACCELERATION ISSUES. *SMD THE CONSUMER STATED THE VEHICLE WOULD INTERMITTENTLY ACCELERATE WHILE STOPPED AT A TRAFFIC SIGNAL AND PULLED FORWARD INTO THE INTERSECTION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946662January 20, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V373000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938588December 29, 2016
ENGINE, STEERING
1 - LOWER STEERING COLUMN HAD TO BE REPLACED 2 - CATASTROPHIC LOSS OF ENGINE COOLANT; TWO DIFFERENT PIPES FAILED AT SAME TIME CAUSING IMMEDIATE LOSS OF COOLANT WHILE VEHICLE IS BEING DRIVEN DOWN THE HIGHWAY; RECEIVED LOW COOLANT LEVEL ALERT, PULLED OVER, REFILLED COOLANT LEVEL, WATCHED COOLANT LEVEL DRAIN OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937730December 27, 2016
STRUCTURE
BUBBLING DASHBOARD: THIS ISSUE HAPPEN IN THE SUMMER OF 2016. ITS UNFAIR THAT THE MAKER OF JAGUAR WILL NOT STAND BY THIS GROWING ISSUE WITH THEIR DASHBOARD PROBLEM. I WAS TOLD BY THE DEALERSHIP, THAT THEY WILL NOT REPAIR THE DASH (COST $4,000) AND THE JAGUAR MAKER WILL NOT PLACE THIS PROBLEM AS A RECALL ISSUE. WHEN I'M NOT DRIVING MY JAGUAR, ITS PARKED IN THE GARAGE. I WOULD LIKE THE MAKER OF JAGUAR, TAKE RESPONSIBILITY OF THIS PROBLEM AND REPAIR THIS PROBLEM TO ALL JAGUAR OWNERS DASHBOARDS . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10933835December 8, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V373000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926867November 18, 2016
AIR BAGS, UNKNOWN OR OTHER
TAKATA RECALL IS THE FRONT AIRBAG MODULE WHICH HAS HAD A RECALL FOR SEVERAL MONTHS NOW AND I'M AFRAID TO DRIVE MY CAR BECAUSE OF THAT ESPECIALLY WITH MY DASHBOARD PULLING APART. I HAD PREVIOUSLY SENT A COMPLAINT IN ABOUT MY DASHBOARD BUT NEVER HEARD ANYTHING BACK FROM NHTSA. SINCE I CONTACTED YOU THE FIRST TIME MY DASHBOARD HAS GOTTEN WORSE AND I'M PAYING EVERY MONTH FOR A CAR I CAN'T DRIVE. JAGUAR LAND ROVER USED FAULTY ADHESIVE ON THEIR DASHBOARDS CAUSING A MAJOR ISSUE FOR JAGUAR OWNERS AND EXPECTING US TO PAY THOUSANDS OF DOLLARS FOR AN UNSAFE CAR THAT THEY PUT ON THE ROAD. I WOULD LIKE TO HAVE MY RECALL DONE ASAP ALONG WITH MY DASHBOARD. JAGUAR IS THE CAUSE OF ALL OF THIS AND AS SOON AS SOMETHING HAPPENS THEY WILL HAVE A SERIOUS LAWSUIT ON THEIR HANDS. THE LEATHER ON MY DASHBOARD IS BUBBLING UP IN THE MIDDLE NEAR THE SPEAKER AND THE LEATHER IS PULLING APART FROM THE DASHBOARD TO WHERE YOU CAN SEE THE ACTUAL DASH IT SELF. PLEASE HELP ME I'M A DISABLED, FULL TIME COLLEGE STUDENT WHO DOESN'T HAVE A LOT OF MONEY AND CAN'T AFFORD TO BE RIPPED OFF ANYMORE BY JAGUAR USA. IF PICTURES ARE NEEDED PLEASE LET ME KNOW THANKS SO MUCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925546November 11, 2016
AIR BAGS
DURING A VISIT TO THE JAGUAR LAND ROVER MISSION VIEJO DEALERSHIP FOR A CHECK ENGINE LIGHT ISSUE, MY WIFE WAS TOLD THAT THEY WOULD NEED TO KEEP THE VEHICLE FOR AN EXTENDED PERIOD OF TIME DUE TO A RECALL ON THE AIRBAGS. I WAS THEN CONTACTED LATER THAT DAY TO PICK UP THE VEHICLE AND TOLD THAT THE PARTS WERE NOT AVAILABLE TO REPLACE THE AIRBAG, BUT THAT THE VEHICLE WAS SAFE TO DRIVE. UPON LOOKING UP THIS RECALL TODAY IT STATES THAT EVEN A MINOR COLLISION COULD CAUSE METAL FRAGMENTS TO STRIKE THE DRIVER OR PASSENGER RESULTING IN INJURY OR DEATH. HOW IS THIS SAFE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924680November 7, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V373000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917821October 21, 2016
UNKNOWN OR OTHER
MY LEATHER DASH BOARD IS BUCKING AND PULLING AWAY FROM DASH .I INFORMED JAGUAR ABOUT TWO YEARS AGO AND THEY SAID SINCE I DIDN'T PURCHASE IT FROM THERE DEALERSHIP IT NOT THERE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915035October 10, 2016
ENGINE
THE MOST RECENT INCIDENT OCCURRED AS I WAS PULLING OUT OF MY GARAGE. I TURNED THE CAR ON, ROTATED THE SHIFTER TO "D" (I HAD BACKED INTO THE GARAGE), AND AS I DEPRESSED THE ACCELERATOR THE SPEED INCREASED TO A HIGHER SPEED THEN THE PRESSURE I WAS USING TO ACCELERATE. I DEPRESSED THE BRAKE AS HARD AS I COULD TO SLOW THE CAR DOWN AND WAS ABLE TO TURN THE CAR OFF IN THE PROCESS BY PRESSING THE "START" BUTTON. WHEN I RESTARTED THE CAR THE CAR DROVE NORMALLY. THIS HAPPENED ONCE BEFORE AS I WAS SLOWLY PULLING IN TO MY GARAGE. THE ACCELERATOR ENGAGED BUT I WAS ABLE TO AVOID DRIVING THROUGH MY HOUSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913854October 4, 2016
AIR BAGS
JAGUAR SENT ME A LETTER WITH A RECALL RELATED TO THE PASSANGER AIRBAD STATING "PROLONGED EXPOSURE TO COMBINED HIGH HEAT AND HUMIDITY CAN CAUSE THE AFFECTED INFLATORS TO DEGRADE -- AT VARYING RATES IN DIFFERENT CONDITIONS -- INCREASING THE RISK THAT THE FRONT PASSENGER AIRBAG MODULE INFLATOR HOUSING MAY RUPTURE AND DEPLOY ABNORMALLY IN THE EVENT OF A CRASH; POTENTIALLY RESULTING IN METAL FRAGMENTS STRIKING THE PASSENGER OR OTHER OCCUPANTS, RESULTING IN SERIOUS INJURY OR DEATH". I FEEL UNSAFE DRIVING THIS CAR NOW AND WANT TO SELL MY CAR SINCE JAGUAR HAVE NOT SCHEDULED A REPAIR YET AND CUSTOMER SERVICE DENIES TO GIVE A SPECIFIC DATE RANGE. I AM SCARED TO DRIVE THIS CAR SINCE IT IS A MAJOR SAFETY HAZARD AND WOULD LIKE JAGUAR TO EITHER FIX THIS ISSUE NOW, OR GIVE ME A FIXED DATE AND GIVE ME A REFUND ON THE CAR. I CANNOT EVEN SELL THIS CAR SINCE IT IS ILLEGAL TO SELL THIS CAR WITH THIS RECALL AND DEALERS WOULD NOT BUY IT FROM ME. AFTER MULTIPLE CONVERSATIONS WITH JAGUAR CUSTOMER SERVICE JAGUAR COULD PROVIDE NO SOLUTION TO THIS PROBLEM AND JUST ASKED ME TO KEEP WAITING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910257September 28, 2016
AIR BAGS
"TAKATA RECALL" CALLED THE DEALER SEVERAL TIMES AND NO REASONABLE TIME EXEPCTED TO REPAIR THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907448September 18, 2016
AIR BAGS
TAKATA RECALL. RECEIVED NOTIFICATION THAT AIRBAG IS DEFECTIVE ON JULY 29 AND IT HAS NOT BEEN FIXED. I FEEL VERY UNSAFE DRIVING WITH A DEFECTIVE AIRBAG, BUT HAVE NO OTHER ALTERNATIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906139September 13, 2016
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
THIS HAPPENED FOR THE FIRST TIME ON 09/04/2016. I WAS GOING IN HIGHWAY AT 70MPH THE CAR SUDDENLY STOPPED FOR 0.5 SECOND AND TURNED ON BY ITSELF. ALL THE ELECTRICAL SYSTEM RESTARTED AT THAT TIME. I DID NOT TAKE IT SERIOUSLY AT THAT TIME AND IT STARTED TO COME AGAIN AND THIS TIME IT IS IN THE LOCAL ROAD WHERE I WAS GOING AT 30 MPH. THIS TIME THE CAR STOPPED AND THE STEERING IS STRUCK. I CHANGED THE CAR TO PARK MODE AND STARTED THE CAR AGAIN. THE SAME THING HAPPENED SEVERAL TIMES AFTER THAT AND THE CAR STARTED AUTOMATICALLY. I HAVE A NEW BATTERY ON THE CAR AND THE KEY FOB HAS NEW BATTERY AND THE CAR STARTED STRAIGHTWAY. I DON'T SEE ANY OTHER PROBLEMS OTHER THAN THIS. I TOOK THE TAKE TO A MECHANIC AND THEY COULD NOT DIAGNOSE THE ISSUE AND ASKED TO TAKE IT TO THE JAGUAR DEALER. I HAVE AN APPOINTMENT WITH THE DEALER TOMORROW. YESTERDAY IT HAPPENED AGAIN THE HIGHWAY AND THIS TIME THE CAR STOPPED. I MANAGED TO PULL THE CAR TO THE SIDE LANE AND STARTED THE CAR AGAIN. THIS IS VERY DANGEROUS CONDITION. HENCE I'M REPORTING THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897488August 21, 2016
AIR BAGS
TAKATA RECALL I WAS NOTIFIED THAT THE PARTS ARE CURRENTLY UNAVAILABLE TO FIX THE ISSUE, BUT THAT THE PROBLEM MAY CAUSE SERIOUS INJURY OR DEATH. IT SEEMS THAT IN THE EVENT OF A PROBLEM OF THIS NATURE, IF A REMEDY IS NOT AVAILABLE, THERE SHOULD BE AN ALTERNATIVE, FOR EXAMPLE COMPENSATION THAT HELPS AFFECTED DRIVERS RENT OR BUY A DIFFERENT VEHICLE. I AM CONCERNED AS I NEED TO CONTINUE TO DRIVE MY VEHICLE, BUT IT HAS BEEN COMMUNICATED THAT IT IS UNSAFE. WHAT RECOURSE IS AVAILABLE TO ME / US?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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