Jaguar XE Service Bulletins
925 manufacturer communications on file.
- November 16, 2017•Document ID: 10188499Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM73588
- Date Added:
- March 8, 2021
- Manufacturer:
- JAGUAR
SummaryIssue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours.
Associated Products (21)2022 Jaguar F-PACE2022 Jaguar XE2022 Jaguar XF2021 Jaguar F-PACE2021 Jaguar XE2021 Jaguar XF2020 Jaguar F-PACE2020 Jaguar XE2020 Jaguar XF2019 Jaguar F-PACE2019 Jaguar XE2019 Jaguar XF2018 Jaguar F-PACE2018 Jaguar XE2018 Jaguar XF2017 Jaguar F-PACE2017 Jaguar XE2017 Jaguar XF2016 Jaguar F-PACE2016 Jaguar XE+ 1 moreAssociated Documents - November 16, 2017•Document ID: 10125485Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:12V/24V/48V BATTERY
- Mfr Comm. #:
- SSM73588 Attachm
- Date Added:
- December 14, 2017
- Manufacturer:
- JAGUAR
SummaryIssue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours.
Associated Products (7)Associated Documents - November 16, 2017•Document ID: 10125484Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:12V/24V/48V BATTERY
- Mfr Comm. #:
- SSM73588 Attachm
- Date Added:
- December 14, 2017
- Manufacturer:
- JAGUAR
SummaryIssue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours.
Associated Products (7)Associated Documents - November 16, 2017•Document ID: 10125483Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:12V/24V/48V BATTERY
- Mfr Comm. #:
- SSM73588
- Date Added:
- December 14, 2017
- Manufacturer:
- JAGUAR
SummaryIssue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours.
Associated Products (7)Associated Documents - November 15, 2017•Document ID: 10127111Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:STARTER ASSEMBLY
- Mfr Comm. #:
- JTB00492NAS3
- Date Added:
- January 16, 2018
- Manufacturer:
- JAGUAR
SummaryThe Auto Stop/Start system may be inoperative.
Associated Products (16)Associated Documents - November 10, 2017•Document ID: 10127108Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM73633
- Date Added:
- January 16, 2018
- Manufacturer:
- JAGUAR
SummaryIssue: When crossing into a different country In Control Secure may incorrectly determine that the vehicle has been stolen. This will result in the Telematics Service Provider (TSP) contacting the customer to confirm if theft has occurred. Until the customer confirms that no theft has occurred they will be blocked from using In Control Remote features
Associated Products (17)Associated Documents - November 3, 2017•Document ID: 10127103Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- JTB00590NAS1
- Date Added:
- January 16, 2018
- Manufacturer:
- JAGUAR
SummaryA rattle noise from underneath the vehicle may be evident.
Associated Products (6)Associated Documents - October 27, 2017•Document ID: 10124197Service Bulletin/Repair InstructionsSERVICE BRAKES
- Mfr Comm. #:
- SSM58558
- Date Added:
- November 17, 2017
- Manufacturer:
- JAGUAR
SummaryIssue: Submitting a Brake Noise EPQR
Associated Products (38)2018 Jaguar F-PACE2018 Jaguar F-TYPE2018 Jaguar XE2018 Jaguar XF2018 Jaguar XJ2017 Jaguar F-PACE2017 Jaguar F-TYPE2017 Jaguar XE2017 Jaguar XF2017 Jaguar XJ2016 Jaguar F-TYPE2016 Jaguar XF2016 Jaguar XJ2015 Jaguar F-TYPE2015 Jaguar XF2015 Jaguar XJ2015 Jaguar XK2014 Jaguar F-TYPE2014 Jaguar XF2014 Jaguar XJ+ 18 moreAssociated Documents - October 25, 2017•Document ID: 10124204Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- 6-368USA2
- Date Added:
- November 17, 2017
- Manufacturer:
- JAGUAR
SummaryDESCRIPTION OF ISSUE: In response to customer feedback on the performance of the InControl© Touch Pro? system, Jaguar Land Rover has developed a software update designed to enhance the robustness of the following features and functions on a limited number of vehicles within the listed Affected Vehicle Range: - System unable to read Compact Discs (CD) and/or Digital Versatile Discs (DVD), with an error message may be displayed on the Touchscreen.- Touchscreen does not refresh.- Touchscreen fails to reboot after recently being turned OFF.- CD folder names are titled incorrectly as random numbers and the audio track identification numbers are displayed in the incorrect order. - Media Player - when ripping CDs to the Solid State Drive (SSD), the files are stored and playback is in the order that they are ripped in and not sequential by track ID. - No sound while operating the Global Navigation Satellite System (GNSS) with the Touchscreen. - Voice - poor performance.- Internet - no response.This program does not apply to any vehicle already registered and in use, either with the retailer or customer. Any vehicle already in use may continue to be driven and any repair instructions deemed necessary will becommunicated through a separate Field Action or Technical Bulletin.
Associated Products (3)Associated Documents - October 25, 2017•Document ID: 10124196Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- H046 UPS7917-1bN
- Date Added:
- November 17, 2017
- Manufacturer:
- JAGUAR
SummarySituation: In response to customer feedback on the performance of the InControl© Touch Pro system, Jaguar Land Rover has developed a software update designed to enhance the robustness of the following features and functions on a limited number of vehicles within the listed Affect Vehicle Range: ? System unable to read Compact Discs (CD) and/or Digital Versatile Discs (DVD) with an error message may be displayed on the Touchscreen.? Touchscreen does not refresh.? Touchscreen fails to reboot after recently being turned OFF.? CD folder names are titled incorrectly as random numbers and the audio track identification numbers are displayed in the incorrect order.? Media Player - when ripping CDs to Solid State Drive (SSD), the files are stored and playback is in the order that they are ripped in and not sequential by track ID.? No sound can be heard while operating the Global Navigation Satellite System (GNSS) with the Touchscreen.? Voice - poor performance.? Internet - no response.
Associated Products (3)Associated Documents - October 24, 2017•Document ID: 10124200Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY
- Mfr Comm. #:
- SSM73588
- Date Added:
- November 17, 2017
- Manufacturer:
- JAGUAR
SummaryIssue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours.
Associated Products (7)Associated Documents - October 24, 2017•Document ID: 10123473Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- JTB00593NAS1
- Date Added:
- November 14, 2017
- Manufacturer:
- JAGUAR
SummarySituation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions:? Introduction of text message capability to the InControl® Touch Pro? system.? Navigation screen supports switching between 'Night' and 'Day' mode.? User able to synchronize the locations between the InControl Application (ICA) and the vehicle navigation system.? Improved Bluetooth® connectivity.? 'Camera System Not Available, Consult Your Dealer' pop-up message displayed when selecting reverse (R).? Screen blank when restarting the vehicle after an immediate shut-down.
Associated Products (10)Associated Documents - October 24, 2017•Document ID: 10123472Service Bulletin/Repair InstructionsVISIBILITY
- Mfr Comm. #:
- JTB00592NAS1
- Date Added:
- November 14, 2017
- Manufacturer:
- JAGUAR
SummarySituation: The lighting control switch and/or the wiper control switch may not operate or operates intermittently.
Associated Products (7)Associated Documents - October 13, 2017•Document ID: 10124202Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- K444NAS3
- Date Added:
- November 17, 2017
- Manufacturer:
- JAGUAR
SummarySituation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and verification. The Wi-Fi may drop out after 10 minutes and then reconnect after 3 minutes, with this cycle repeating.
Associated Products (5)Associated Documents - October 13, 2017•Document ID: 10124201Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- 6-341NAS2
- Date Added:
- November 17, 2017
- Manufacturer:
- JAGUAR
SummaryDESCRIPTION OF ISSUE:An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and verification. The Wi-Fi may drop out after 10 minutes and then reconnect after 3 minutes, with this cycle repeating.
Associated Products (4)Associated Documents - October 13, 2017•Document ID: 10123468Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- JTB00591NAS1
- Date Added:
- November 14, 2017
- Manufacturer:
- JAGUAR
SummarySituation: The front seat backrest cover and/or seat cushion cover may exhibit premature cosmetic wear. This affects only vehicles with Light Oyster color seat trim.
Associated Products (6)Associated Documents - October 5, 2017•Document ID: 10123469Service Bulletin/Repair InstructionsVISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
- Mfr Comm. #:
- JTB00595NAS1
- Date Added:
- November 14, 2017
- Manufacturer:
- JAGUAR
SummarySituation: The windshield finisher may be loose and/or wind noise may be evident from the A-pillar area.
Associated Products (6)Associated Documents - October 3, 2017•Document ID: 10124198Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- JTB00552NAS4
- Date Added:
- November 17, 2017
- Manufacturer:
- JAGUAR
SummarySituation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade. Customers may have experienced infotainment poor performance/reliability and this software upgrade is designed to enhance the robustness of the following features and functions:? Satellite Digital Audio Radio Service (SDARS) lock up, audio loss, channel artwork not displayed? Infotainment Master Controller (IMC) resets, blank screens, and poor system performance? CD ripping/playback issues ? Media Player crash, library track select fails, USB Source reliability? Phone and Bluetooth? - connection and contacts download issues? Climate control fan symbol not visible when increasing/decreasing fan speed? The heated seat temperature indication is misaligned to the vehicle image on the Touchscreen ? Unable to access the seat massage auto function on the Touchscreen? The activation of the massage seats is reversed (the left seat massage program icon operates the right seat and the right seat massage program icon operates the left seat)? 'Camera System Not Available, Consult Your Dealer' message displayed on the Instrument Cluster upon vehicle set up.
Associated Products (10)Associated Documents - September 25, 2017•Document ID: 10119570Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM73554
- Date Added:
- October 15, 2017
- Manufacturer:
- JAGUAR
SummaryIssue: Park distance control (PDC) audio tones inconsistent with visual display.
Associated Products (18)Associated Documents - September 25, 2017•Document ID: 10119569Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:ENGINE:DIESEL; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM73095
- Date Added:
- October 15, 2017
- Manufacturer:
- JAGUAR
SummaryIssue: Ingenium I4 2.0L Diesel vehicles which are logging P026A-77 - Charge Air Cooler Efficiency Below Threshold and P023B-11 - Charge Air Cooler Coolant Pump Control Circuit Low - Circuit short to ground within the Powertrain Control Module (PCM). This diagnostic is directing retailers to replace the Charge Air Cooler Coolant Pump (T2H2556), however a number of these parts have been returned and no faults have been found.
Associated Products (7)Associated Documents