Infiniti QX80 Service Bulletins (2017)

135 manufacturer communications on file.

• July 7, 2017•Document ID: 10119210

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:12V/24V/48V BATTERY

  Mfr Comm. #:

  ITB09-015h

  Date Added:

  October 15, 2017

  Manufacturer:

  INFINITI

  Summary

  12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin.

  Associated Products (219)

  2019 Infiniti Q502019 Infiniti Q702019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX502018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX80+ 199 more
  Associated Documents

  • DownloadMC-10119210-0001.pdf↗
• April 18, 2017•Document ID: 10109232

  Service Bulletin/Repair Instructions
  ENGINE; POWER TRAIN

  Mfr Comm. #:

  ITB17-008a

  Date Added:

  August 1, 2017

  Manufacturer:

  INFINITI

  Summary

  2017 QX80 SHIFT SHOCK, LACK OF POWER, AND/OR RPM FLUCTUATES This bulletin has been amended throughout. Please discard previous versions of this bulletin.

  Associated Products (1)

  2017 Infiniti QX80
  Associated Documents

  • DownloadMC-10109232-0001.pdf↗
• April 10, 2017•Document ID: 10109233

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  ITB17-015

  Date Added:

  August 1, 2017

  Manufacturer:

  INFINITI

  Summary

  NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED IF YOU CONFIRM The Navigation system in an Applied Vehicle reboots when SXM Traffic is enabled. NOTE: Perform the steps in this bulletin ONLY if the above condition occurs while the vehicle is in the state of Oregon. ACTION Update the Navigation system software using the DVD shown on page 2.

  Associated Products (54)

  2017 Infiniti Q702017 Infiniti QX502017 Infiniti QX702017 Infiniti QX802016 Infiniti Q702016 Infiniti QX502016 Infiniti QX702016 Infiniti QX802015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX50+ 34 more
  Associated Documents

  • DownloadMC-10109233-0001.pdf↗
• March 21, 2017•Document ID: 10109196

  Service Bulletin/Repair Instructions
  VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

  Mfr Comm. #:

  ITB17-027

  Date Added:

  August 1, 2017

  Manufacturer:

  INFINITI

  Summary

  2016-2017 QX80; OUTSIDE MIRROR(S) LOOSE AT BASE SERVICE INFORMATION If the power foldable outside mirrors are manually folded/unfolded or bumped, the mirror body can become loose at the pivot point. If this occurs, the mirrors should be adjusted again electrically before driving. To readjust the mirrors, press the "CLOSE" switch (see Figure 1) until the mirrors are fully folded in, then press the "OPEN" switch until the mirrors are fully open. This mirror readjustment procedure is included in section 3 - Pre-driving checks and adjustments of the vehicle Owner?s Manual.

  Associated Products (2)

  2017 Infiniti QX802016 Infiniti QX80
  Associated Documents

  • DownloadMC-10109196-0001.pdf↗
• March 7, 2017•Document ID: 10109193

  Service Bulletin/Repair Instructions
  SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT; SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT

  Mfr Comm. #:

  ITB17-018

  Date Added:

  August 1, 2017

  Manufacturer:

  INFINITI

  Summary

  BALL JOINT AXIAL END PLAY PROCEDURE SERVICE INFORMATION When working on the front suspension, use the updated service information in this bulletin along with the Electronic Service Manual (ESM). The updated information in this bulletin is a correction and a supplement to the ESM.

  Associated Products (81)

  2017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX502017 Infiniti QX702017 Infiniti QX802016 Infiniti Q502016 Infiniti Q702016 Infiniti QX502016 Infiniti QX702016 Infiniti QX802015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q60+ 61 more
  Associated Documents

  • DownloadMC-10109193-0001.pdf↗
• February 21, 2017•Document ID: 10120548

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB17-010

  Date Added:

  October 25, 2017

  Manufacturer:

  INFINITI

  Summary

  2016-2017 QX80; MIL ON WITH P0090 AND U1000 AND/OR U1001 STORED IF YOU CONFIRM MIL is ON with the following DTC stored: - P0090 (FRP CONTROL SYSTEM) And U1000 and/or U1001 DTCs are stored in one or more other control units. NOTE: If P0090 is set and U1000 and/or U1001 DTCs are not set, this Bulletin does not apply. Refer to the Electronic Service Manual (ESM) for further diagnostic information. ACTION Replace the IPDM with one listed in the Parts Information.

  Associated Products (2)

  2017 Infiniti QX802016 Infiniti QX80
  Associated Documents

  • DownloadMC-10120548-0001.pdf↗
• February 17, 2017•Document ID: 10120546

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

  Mfr Comm. #:

  ITB17-008

  Date Added:

  October 25, 2017

  Manufacturer:

  INFINITI

  Summary

  2016 ? 2017 QX80; SHIFT SHOCK WITH DOWN SHIFT IF YOU CONFIRM Transmission shift shock when accelerating enough to create a 7th gear to 3rd gear down shift. ACTION 1. Refer to step 6 in the SERVICE PROCEDURE to confirm TCM reprogramming applies. 2. If it applies, reprogram the TCM.

  Associated Products (2)

  2017 Infiniti QX802016 Infiniti QX80
  Associated Documents

  • DownloadMC-10120546-0001.pdf↗
• February 17, 2017•Document ID: 10109177

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  P6335 QX80 ECM R

  Date Added:

  August 1, 2017

  Manufacturer:

  INFINITI

  Summary

  ECM Reprogram Retailer Inventory ***** Retailer Announcement ***** Infiniti is conducting a retailer inventory service action to Update Electronic Control Module (ECM) software on 1,874 specific 2017 QX80 vehicles identified in Service Comm. On the affected vehicles, the ECM software is being updated to refine the MIL illumination logic for the exhaust gas temperature sensor. Affected vehicles are not subject to stop sale and are either currently in retailer inventory or assigned and in transit to the retailer. Infiniti requests retailers complete this software update prior to sale to ensure client satisfaction. ***** What Retailers Should Do ***** PLEASE FOLLOW THE ATTACHED REPAIR INSTRUCTIONS: 1. Verify if vehicles are affected by this client satisfaction initiative using Service Comm I.D. P6335 - New vehicles in retailer inventory can also be identified using DCS (Sales-> Vehicle Inventory, and filter by Open Campaign). - Refer to IPSB 15-286 for additional information - Please continue to check newly arriving inventory for campaign applicability. 2. Use the attached procedure to install the updated software. 3. The service department should submit the applicable warranty claim for the action performed so it can be closed on Service Comm and release the vehicle. ***** Retailer Responsibility ***** It is the retailer?s responsibility to check Service Comm using the appropriate campaign I.D for the inspection status on each affected vehicle currently in new vehicle inventory. Infiniti requests retailers to perform this repair on new vehicles in inventory prior to being retailed to ensure client satisfaction.

  Associated Products (1)

  2017 Infiniti QX80
  Associated Documents

  • DownloadMC-10109177-0001.pdf↗
• January 27, 2017•Document ID: 10109145

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  ITB17-002

  Date Added:

  August 1, 2017

  Manufacturer:

  INFINITI

  Summary

  INFINITI; OIL LEAKING AROUND TIMING CONTROL SOLENOID VALVE This bulletin does not apply to hybrid vehicles. IF YOU CONFIRM Engine oil is leaking from a valve timing control solenoid valve. And The valve timing control solenoid valve operates correctly and is not externally damaged, ACTION Replace the valve timing control solenoid valve O-ring with a new one using the Service Procedure starting on page 2.

  Associated Products (9)

  2017 Infiniti Q502017 Infiniti Q602017 Infiniti QX602017 Infiniti QX802016 Infiniti Q502016 Infiniti QX602015 Infiniti QX602014 Infiniti QX602013 Infiniti JX35
  Associated Documents

  • DownloadMC-10109145-0001.pdf↗
• December 19, 2016•Document ID: 10120543

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

  Mfr Comm. #:

  ITB16-051

  Date Added:

  October 25, 2017

  Manufacturer:

  INFINITI

  Summary

  2017 QX80; MIL IS ON WITH DTC P2080 AND/OR P2082 IF YOU CONFIRM: The MIL is ON with DTC - P2080 (EXHAUST GAS TEMP SENSOR 1 B1), And/or - P2082 (EXHAUST GAS TEMP SENSOR 1 B2). ACTION: 1. Refer to step 6 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle you are working on. 2. If this bulletin applies, reprogram the ECM. NOTE: If this bulletin does apply (the ECM needs to be reprogrammed), do NOT replace the exhaust gas temp sensor.

  Associated Products (1)

  2017 Infiniti QX80
  Associated Documents

  • DownloadMC-10120543-0001.pdf↗
• November 29, 2016•Document ID: 10119255

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  ITB13-052a

  Date Added:

  October 15, 2017

  Manufacturer:

  INFINITI

  Summary

  INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles and make changes to the body of the bulletin. Please discard previous versions.

  Associated Products (32)

  2017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX602017 Infiniti QX802016 Infiniti Q502016 Infiniti Q602016 Infiniti Q702016 Infiniti QX602016 Infiniti QX802015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX602015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX602014 Infiniti QX80+ 12 more
  Associated Documents

  • DownloadMC-10119255-0001.pdf↗
• November 18, 2016•Document ID: 10119263

  Service Bulletin/Repair Instructions
  WHEELS

  Mfr Comm. #:

  ITB16-046

  Date Added:

  October 15, 2017

  Manufacturer:

  INFINITI

  Summary

  ESM CORRECTIONS FOR FRONT WHEEL ALIGNMENT SPECIFICATIONS SERVICE INFORMATION For the Applied Vehicles listed above, some front wheel alignment specifications listed in the Electronic Service Manual (ESM), section FSU-Front Suspension, were listed incorrectly and have been corrected. - Updated ESMs will be distributed to the field as quickly as possible. - Until the updated ESMs are made available, please use the corrected specifications listed in this bulletin. - Specification areas that have corrections are outlined with a Red box on the following pages.

  Associated Products (9)

  2017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX502017 Infiniti QX802016 Infiniti Q502016 Infiniti Q702016 Infiniti QX502016 Infiniti QX80
  Associated Documents

  • DownloadMC-10119263-0001.pdf↗
• October 20, 2016•Document ID: 10120576

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  ITB12-011g

  Date Added:

  October 25, 2017

  Manufacturer:

  INFINITI

  Summary

  TELEMATICS SERVICE INFORMATION This bulletin has been amended. Modifications have been made to include 2017 Q50, Q60, Q70, QX60, and QX80 vehicles. No other changes have been made. Please discard all previous versions of this bulletin.

  Associated Products (23)

  2017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX602017 Infiniti QX802016 Infiniti Q502016 Infiniti Q702016 Infiniti QX602016 Infiniti QX802015 Infiniti Q502015 Infiniti Q702015 Infiniti QX602015 Infiniti QX802014 Infiniti Q502014 Infiniti Q702014 Infiniti QX602014 Infiniti QX802013 Infiniti JX352013 Infiniti M35+ 3 more
  Associated Documents

  • DownloadMC-10120576-0001.pdf↗
• May 7, 2015•Document ID: 10192573

  Service Bulletin/Repair Instructions
  WHEELS

  Mfr Comm. #:

  ITB15020

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION The appearance of painted alloy wheels can be damaged if acidic cleaners are used. DO NOT use Chrome Wheel Cleaner on Painted Wheels. Many chrome wheel cleaners have acidic ingredients. Make sure to follow all instruction in the Appearance and Care Section of the Owner?s Manual. Damage to wheel appearance due to the use of inappropriate chemicals or cleaning products is not covered under warranty. See this bulletin for further detail.

  Associated Products (36)

  2017 Infiniti Q502017 Infiniti Q602017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX802016 Infiniti Q502016 Infiniti Q702016 Infiniti QX502016 Infiniti QX602016 Infiniti QX702016 Infiniti QX802015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX80+ 16 more
  Associated Documents

  • DownloadMC-10192573-0001.pdf↗
• April 29, 2014•Document ID: 10192355

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:WIRING; EQUIPMENT

  Mfr Comm. #:

  ITB14020

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION Warranty claims coding for repairing wiring harnesses for all Infiniti vehicles has changed. This bulletin gives an outline of the retailer technician?s responsibilities in assisting the retailer claims administrator to properly code a harness repair. Failure to provide correct information may result in claims suspension or rejection. See this bulletin for further detail.

  Associated Products (41)

  2017 Infiniti Q502017 Infiniti Q602017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX802016 Infiniti Q502016 Infiniti Q702016 Infiniti QX502016 Infiniti QX602016 Infiniti QX702016 Infiniti QX802015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX70+ 21 more
  Associated Documents

  • DownloadMC-10192355-0001.pdf↗