Infiniti M45 Complaints
280 consumer complaints on file.
- #10493591January 20, 2013ENGINE
I AM STARTING TO NOTICE THAT MY ENGINE IS BURNING EXCESSIVE AMOUNTS OF OIL. I ONLY HAVE 2 THOUSAND MILES ON AN OIL CHANGE AND MY VEHICLE WAS ALMOST OUT OF OIL WHEN I CHECKED. I DON'T DRIVE THE VEHICLE HARD AT ALL, JUST NORMAL DRIVING. I'VE CHECKED OTHER FORUMS AND IT SEEMS TO BE A PROBLEM WITH A LOT OF THE VEHICLES. I JUST WANTED TO MAKE EVERYONE AWARE OF THIS, IT COULD BE DANGEROUS. HTTP://FORUMS.NICOCLUB.COM/2003-M45-BURNING-OIL-ENGINE-REPLACEMENT-T385113.HTML. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10490268December 27, 2012ENGINE
THE ENGINE HAS FAILED DESPITE FREQUENT OIL CHANGES. THE MECHANIC STATES THERE IS A "ROD KNOCK", WHICH IS THE CONNECTION FROM THE PISTON TO THE CRANKSHAFT. THERE IS CLEARLY A DEFECT WITH THIS ENGINE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10482615October 30, 2012SEATS
I NOTICED FOR A COUPLE OF WEEKS MY SEAT WOULD ROCK BACK AND FORTH WHEN I ACCELERATED. YESTERDAY WHEN I SAT DOWN IN MY CAR, I HEARD A LOUD CLUNK AND IT WAS MY DRIVER'S SEAT WHICH APPARENTLY BROKE OFF THE MECHANISM THAT HOLDS IT. I RESEARCHED AND SAW MANY USERS ARE REPORTING THE SAME ISSUE. NOW I HAVE A BROKEN DRIVER'S SEAT IN MY CAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10475505September 15, 2012ELECTRICAL SYSTEM, ENGINE
HELLO, WHILE DRIVING OUR 2003 INFINITY M45 ON THE HIGHWAY AT APPROXIMATELY 65 MPH, THE CAR SUDDENLY SHUT OFF. I WAS DRIVING MY KIDS TO SCHOOL AND THIS SUDDENLY HAPPENED. THE CAR TURNED ON IMMEDIATELY AND DROVE BACK HOME. I THOUGHT IT MIGHT HAVE BEEN SOME ISSUE WITH THE FUEL. I DROVE IT AGAIN AND THIS HAPPENED TO ME ONCE MORE, THE VEHICLE JUST SUDDENLY SHUTS OFF. I WENT TO THE DEALER TO SEE WHAT THE PROBLEM WAS AND WAS TOLD AFTER BEING CHECKED THAT THERE WAS A RECALL FOR THE SAME CAR AND YEAR FOR THE CAM & CRANK SENSORS BUT NEEDED TO MAKE SURE THIS CAR WAS PART OF IT. TO MY SURPRISE IT WASN'T! WHY WOULD THEY RECALL SAME YEAR AND MODEL BUT NOT MINE? MY VEHICLE STALLS ON THE ROAD AND COULD HAVE SERIOUSLY GOTTEN INJURED DUE TO THIS MALFUNCTION. PLEASE HELP US OUT. THANK YOU! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10473765September 4, 2012POWER TRAIN, SUSPENSION, STEERING
WHEN BRAKING THE CAR PULLS EITHER DIRECTION HARD ALSO WEAVES SIDE TO SIDE WHEN DRIVING AT ANY SPEED OR IF U HIT A BUMP THE STEERING WHEEL YANKS HARD TO THE SIDE. ALSO WHEN STOPPED WITH CAR N DRIVE AND FOOT ON BRAKES THE CAR WILL SURGE FORWARD HARD LIKE ITS GOING TOGO ON ITS OWN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10473487August 30, 2012FUEL SYSTEM, GASOLINE
2003 INFINITI M45. CONSUMER WRITES IN REGARDS TO RECALL CONCERNING FUEL GAUGE *TGW THE CONSUMER IS REQUESTING REIMBURSEMENT OF RELATED EXPENSES OF $2,168.76 AS HE PREVIOUSLY PAID TO HAVE THE DEFECT CORRECTED. THE CONSUMER STATED THE VEHICLE HAD TO BE TOWED, WHERE AN INSPECTION REVEALED THE GAS TANK WAS EMPTY, EVEN THE NEEDLE READ HALF FULL. THE FUEL PUMP SENDING UNIT WAS REPLACED, BUT IT DID NOT RECTIFY THE PROBLEM. FINALLY IN DECEMBER 2011, DURING A SMOG TEST, IT WAS DISCOVERED THE FUEL GAUGE WAS DEFECTIVE. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10469674August 8, 2012FUEL/PROPULSION SYSTEM
THIS IS THE SECOND TIME THAT THE GAS GAUGE HAS MALFUNCTION FIRST WAS A FEW YEARS AGO WHILE CAR WAS UNDER WARRANTY. I REMEMBER IT WAS A SUNDAY AND I WAS ON MY WAY HOME FROM CHURCH WITH MY SONS. I WAS DRIVING ABOUT 40MPH WHEN CAR STALLED. THIS TIME I WAS ON I 95 WHEN THE CAR STALLED. BOTH TIMES THE GAUGE READ THAT THE CAR HAD A HALF FULL TANK. I HAVE NO HAD IT REPAIRED AS OF YET. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10466301July 17, 2012SEATS
DRIVER SEAT BRACKET BROKE AND THE SEAT SLIDES AND ROCKS WHEN DRIVING, UNSAFE *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10466102July 16, 2012FUEL SYSTEM, GASOLINE
2003 INFINITI M45. CONSUMER STATES FUEL GAUGE FAILURE *TGW THE CONSUMER STATED SHE RECEIVED A RECALL NOTICE REGARDING A NOW RECALL ITEM, IN WHICH SHE EXPERIENCED AND PAID OUT OF POCKET FOR ON SEPTEMBER 3 , 2010. RECALL # 12V088000. THE CONSUMER IS SEEKING REIMBURSEMENT IN THE AMOUNT OF $ 516.99. THE CONSUMER STATED SHE RAN OUT OF GAS, EVEN THOUGH THE GAUGE REFLECTED MORE THAN 1/4 TANK OF GAS. THE DEALER REPLACED THE SENDER UNIT. WHEN THE CONSUMER ASKED THE DEALER ABOUT REIMBURSEMENT, SHE WAS INFORMED THE CURRENT FIX FOR THE PROBLEM WAS DIFFERENT THAN THE WORK THAT WAS PERFORMED ON HER VEHICLE. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10465094July 10, 2012ENGINE
THIS VEHICLE HAS A KNOWN DEFECT IN THE ENGINE RINGS. THE DEFECT BEGAN WHEN NISSAN MOTOR COMPANY WENT TO A CHEAPER RING MANUFACTURER. THE DEFECTIVE RINGS CAUSE EXCESSIVE OIL CONSUMPTION. NISSAN IS FIGHTING CLAIMS ON A CASE BY CASE BASIS AS NOT MANY UNITS WERE SOLD. THE COST OF A REMANUFACTURED ENGINE FOR THIS VEHICLE IS $15,500.00. HOWEVER, EVEN THE REMANUFACTURED ENGINES ARE DEFECTIVE AS THEY CARRY THE SAME DEFECTIVE RINGS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10463517June 29, 2012ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 INFINITI M45. THE CONTACT STATED THAT THE OIL INDICATOR LAMP FAILED TO ILLUMINATE, INDICATING THAT THE OIL LEVEL WAS LOW. AS A RESULT, THE ENGINE SEIZED. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE ENGINE AND THE INSTRUMENT PANEL NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 118,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10462948June 25, 2012ENGINE
TL* THE CONTACT OWNS A 2003 INFINITI M45. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC EXAMINED THE VEHICLE AND STATED THAT THE CAM SHAFT AND CRANK SENSORS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 03V455000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 101,134.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10458194May 12, 2012ENGINE, ELECTRONIC STABILITY CONTROL (ESC), EQUIPMENT ADAPTIVE/MOBILITY
AT ABOUT 60 SPEED ON THE HIGHWAY, ALL ENGINE LIGHTS CAME ON AND THE ENGINE TURNED OFF. THE CAR STEERING WHEEL LOCKS UP. I PULLED OVER TO THE SHOULDER AND SUCCESSFULLY RESTARTED THE CAR AFTER ABOUT 10 ATTEMPTS. THE CAR STARTED AGAIN AND RAN WELL FOR ANOTHER 10 MINUTES. AGAIN, AT ABOUT 60 MILES PER HOUR, THE ENGINE HALTED AND I HAD TO CHANGE 3 LANES TO GET TO A SHOULDER. THE CARS BEHIND ME WERE COMING AT FULL SPEED WHILE MY SPEED WAS GOING DOWN FAST. THERE SEEMS TO BE A RECALL FOR THIS MODEL YEAR, MAKE, AND MODEL, BUT INFINITI DEALERSHIP IS TELLING ME THAT MY VIN # IS NOT INCLUDED IN THE RECALL. I HAVE SEEN MANY PEOPLE ONLINE WITH THE SAME EXACT PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10456573April 26, 2012FUEL SYSTEM, GASOLINE
I'M SINCERELY WITH NO RECOURSE TO FIXING WHAT IS WRONG WITH MY CAR SINCE IT HAS BEEN PURCHASED. I BOUGHT THE VEHICLE IN 2007 AND THE VERY DAY I BOUGHT THE VEHICLE, IT RAN OUT OF GAS EVEN THOUGH THE FUEL GAUGE CLUSTER SHOWED IT WAS HALF FULL. I TOOK IT BACK TO THE DEALERSHIP AND THEY "FIXED" IT. I THEN FOUND OUT THERE WAS A RECALL AND I WENT BACK TO MY DEALERSHIP BECAUSE MY FUEL GAUGE STILL DOES NOT WORK PROPERLY AND MY WIFE AND MY ONE YEAR OLD RAN OUT OF GAS AGAIN A WEEK AGO ON THE HIGHWAY. THE DEALERSHIP CONTINUES TO STATE THERE ISN'T A RECALL FOR FUEL GAUGE ISSUES, BUT I BELIEVE THERE SHOULD BE. PLEASE HELP AS THEY ARE SEEKING CLOSE $1500 TO FIX THE ISSUE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10455875April 20, 2012FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
GAUGE SAID HALF A TANK BUT WAS EMPTY CAR CUT OFF ON HIGHWAY DAM NEAR KILLED ME I WAS IN FAST LANE. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10455245April 14, 2012FUEL SYSTEM, GASOLINE
MY GAS GAUGE SHOWS INCORRECT READINGS, I HAVE TO GO BY GALLONS OF GAS I PUT IN TO CAR TO DETERMINE MILES I CAN DRIVE. WHEN I START THE CAR GAUGE SHOWS ONE READING A FEW BLOCKS LATER IT SHOWS ANOTHER. MY CAR STOPPED SOME WEEKS AGO ON BUSY STREET WHEN GAUGE SHOWED A 1/4 OF A TANK ON THE GAUGE, I HAD TO CALL ROADSIDE SERVICE TO GET HOME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10453122March 26, 2012ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2003 INFINITI M45. THE CONTACT STATED WHILE DRIVING 45 MPH, THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS THEN TAKEN TO A LOCAL MECHANIC, WHO STATED THAT THE CRANK POSITION SENSOR AND THE CAM POSITION SENSOR NEEDED TO BE REPLACED. THE MECHANIC REPLACED BOTH SENSORS. AFTER REPLACING BOTH SENSORS, THE FAILURE CONTINUED. THE CONTACT TOOK THE VEHICLE TO ANOTHER MECHANIC AND HAD A DIFFERENT CAM POSITION SENSOR REPLACED. THE FAILURE DID NOT RECUR. AFTER THE REPAIR, THE CONTACT NOTICED THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 03V455000 (ENGINE AND ENGINE COOLING) AND CALLED THE MANUFACTURER. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 139,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10452830March 23, 2012SEATS
INFINITI HAS RECEIVED MANY COMPLAINTS ABOUT THE BROKEN DRIVER SEAT LEANING INTO THE CENTER CONSOLE BECAUSE IT IS WELL DOCUMENTED IN THE NICOCLUB.COM FORUM "2006 M45 SEAT LEANING INTO GLOVE BOX." WHILE MY CAR WAS BEING SERVICED IN 2008-2009 TIMEFRAME, I CALLED INFINITI OF WILLOW GROVE PA AND ASKED THEM TO LOOK AT THE SEAT BECAUSE IT SEEMED TO ROCK WHEN COMING TO A STOP OR ACCELERATING. I WAS TOLD THEY COULD NOT FIND ANYTHING WRONG WITH THE SEAT AND I NEVER THOUGHT MUCH OF IT UNTIL IT COMPLETELY BROKE AND MY SEAT WAS LEANING INTO THE CENTER CONSOLE. I HAVE TWO CHILDREN AND NEEDED TO GET THIS MATTER RESOLVED QUICKLY FOR THE SAFETY OF MY FAMILY. THE DEALER TOLD ME THERE WAS NOTHING THEY COULD DO AND ASKED ME TO CALL INFINITI CONSUMER AFFAIRS. THE CONSUMER AFFAIRS REPRESENTATIVE PROMPTLY TOOK MY CONTACT INFO AND SAID SHE WOULD CHECK WITH THE MANUFACTURER TO SEE IF THERE WAS MONEY AVAILABLE TO ASSIST ME DESPITE MY CAR BEING OUT OF WARRANTY. THE REPRESENTATIVE SAID SHE WOULD BE IN TOUCH WITH ME IN ABOUT A WEEK TO TELL ME WHAT THE DECISION WAS. SHE CALLED ME BACK A FEW DAYS LATER AND SAID THERE WAS NOTHING THEY COULD DO B/C THE ISSUE WAS NOT DOCUMENTED AT THE DEALER AND THE CAR WAS OUT OF WARRANTY. SHE SAID THE ENTIRE UNDER CARRIAGE OF THE SEAT WOULD REQUIRE REPLACEMENT AT A COST OF $1,200. UNFORTUNATELY, I DO NOT HAVE $1200 TO PUT TOWARDS A $42,000 CAR SO I ENDED UP TAKING THE SEAT APART MYSELF AND TOOK IT TO A WELDER. THE WELDER SAID THE MATERIAL USED BY THE MANUFACTURER WAS POOR QUALITY. I TOOK MULTIPLE PICTURES OF THE BROKEN SEAT BRACKET AND HAD IT PROFESSIONALLY WELDED FOR $40 (MUCH LESS THAN THE $1200 QUOTED BY THE DEALER AND CONSUMER AFFAIRS). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10451633March 14, 2012FUEL SYSTEM, GASOLINE
THIS VEHICLE'S YEAR, MAKE AND MODEL HAS A KNOWN FUEL GAUGE ISSUE THAT NISSAN/INFINITI CHOSE TO IGNORE FOR THE LONGEST TIME. I THOUGHT I WAS ONE OF THE LUCKY ONES BECAUSE MY CAR DIDN'T HAVE THE ISSUE BUT IT HAPPENED BACK IN SEPTEMBER OF 2011 WHILE DRIVING HOME FROM WORK. LUCKILY, IT WAS ONLY ME IN THE CAR AND I WAS ABLE TO COAST ONTO THE SHOULDER AND CALL MY WIFE TO BRING GAS FOR ME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10451659March 14, 2012FUEL SYSTEM, GASOLINE
PURCHASED 2003 INFINITI M45 IN DECEMBER OF 2009. THE FUEL GAUGE DID NOT READ CORRECTLY AS OF PURCHASE DATE, ALWAYS READING HALF FULL TO FULL. DEALER INSPECTION FOUND THAT ENTIRE CLUSTER NEEDS REPLACED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0