Infiniti FX45 Complaints

65 consumer complaints on file.

#10934153December 9, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 INFINITI FX45. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917844October 21, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2004 INFINITI FX45. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914245October 6, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 INFINITI FX45. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908651September 22, 2016
AIR BAGS, SEATS, UNKNOWN OR OTHER
AIR BAG RECALL RECEIVED ON RE ABOUT JULY 2016. AS OF TODAY , SEPTEMBER 22, 2016, THE REPAIRS HAVE NOT BEEN MADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897407August 21, 2016
UNKNOWN OR OTHER
"TAKATA RECALL" MY CARS DASHBOARD WAS REPLACED ONCE BEFORE DUE TO BUBBLES AND MELTING LIKE GUM BEFORE MY EYES AND I DO USE A SUNSCREEN NOW IT'S LIKE A NIGHTMARE STARTING ALL OVER AGAIN. CAN YOU TELL ME WHAT ARE YOUR COMPANY GOING TO DO ABOUT THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863703May 7, 2016
AIR BAGS, FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
IN THE EVENT OF A CRASH NECESSITATING DEPLOYMENT OF THE PASSENGER'S FRONTAL AIR BAG, THE INFLATOR COULD RUPTURE WITH METAL FRAGMENTS STRIKING THE VEHICLE OCCUPANTS POTENTIALLY RESULTING IN SERIOUS INJURY OR DEATH. N THE EVENT OF A CRASH NECESSITATING DEPLOYMENT OF THE PASSENGER’S FRONTAL AIR BAG, THE INFLATOR COULD RUPTURE WITH METAL FRAGMENTS STRIKING THE VEHICLE OCCUPANTS POTENTIALLY RESULTING IN SERIOUS INJURY OR DEATH. THIS STANDARD IS TO REDUCE TRAFFIC ACCIDENTS AND DEATHS AND INJURIES RESULTING FROM TRAFFIC ACCIDENTS, BY PROVIDING ADEQUATE ILLUMINATION OF THE ROADWAY, AND BY ENHANCING THE CONSPICUITY OF MOTOR VEHICLES ON THE PUBLIC ROADS SO THAT THEIR PRESENCE IS PERCEIVED AND THEIR SIGNALS UNDERSTOOD, BOTH IN DAYLIGHT AND IN DARKNESS OR OTHER CONDITIONS OF REDUCED VISIBILITY. THIS STANDARD IS TO REDUCE TRAFFIC ACCIDENTS AND DEATHS AND INJURIES RESULTING FROM TRAFFIC ACCIDENTS, BY PROVIDING ADEQUATE ILLUMINATION OF THE ROADWAY, AND BY ENHANCING THE CONSPICUITY OF MOTOR VEHICLES ON THE PUBLIC ROADS SO THAT THEIR PRESENCE IS PERCEIVED AND THEIR SIGNALS UNDERSTOOD, BOTH IN DAYLIGHT AND IN DARKNESS OR OTHER CONDITIONS OF REDUCED VISIBILITY. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE. IF A CHILD SEAT IS NOT PROPERLY SECURED, THERE IS AN INCREASED RISK OF INJURY TO THE SEAT OCCUPANT IN THE EVENT OF A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854928April 11, 2016
AIR BAGS, STRUCTURE:BODY
TAKATA RECALL. I OWN 2005 INFINITY FX45. THEY RECENTLY HAD A MASS RECALL, BUT ONLY IN CERTAIN STATES, "HIGH HUMIDITY " STATES. LET'S RECAP. MY VEHICLE HAS ALWAYS LIVED IN MICHIGAN. MY DASHBOARD IS HIGHLY DAMAGED BY THE BAD ADHESIVE USED IN SEVERAL MODELS COVERING SEVERAL YEAR'S OF INFINITY /NISSAN VEHICLES. WHICH THE COMPANY CLAIMED AGAIN, ONLY OCCURRED IN HIGH HUMIDITY STATES. MISSOURI, FLORIDA AND TEXAS HAVE CLASS ACTION SUITS IN ORDER TO REPLACE THE DASHBOARDS THAT SURPASS THE 8 YEAR MARK THE ONLY COVERED. REFUSED TO CALL IT A "RECALL ". THOUSANDS OF OWNERS WERE AND ARE STILL LEFT UNNOTIFIED OF THE REPLACEMENT, LETTERS NEVER SENT OUT. IF MY DASH LOOKS THIS BAD, AND EMITS THESE TOXIC FUMES IN THE HEAT THAT BURN MY EYES, HOW CAN THIS COMPANY NOT BE FORCED TO REPLACE MY AIRBAGS? I'D SAY THEY ARE INTERTWINED. WE ARE DISAPPOINTED AS OWNERS OF THIS HIGH DOLLAR VEHICLES AND THE COMPANY ISN'T MADE ACCOUNTABLE BY YOU, THE GOVERNING BOARD OF VEHICLE SAFETY FOR THE PEOPLE. I'M IN POLITICS, I DON'T WANT TO GET CANCER FROM TOXIC FUMES, OR MY FAMILY OR CHOICE OF DYING FROM METAL IN AIRBAGS. BOTH SERVED AS PROTECTION. GOING DOWN THE ROAD IN BRIGHT SUN, THESE BUBBLES AS I CALL THEM REFLECT SUN OFF THE WINDSHIELD AND CAUSE BLINDNESS. I SEE THIS CONNECTING SOON WITH AN ACCIDENT, BUT MICHIGAN ISN'T IN THE RECALL?? I'LL MAKE SURE TO LEAVE NOTE EARLY WITH DIRECTIONS, IF THERE'S ANY SURVIVORS. I'M SORRY, I'M FRUSTRATED WITH INFINITY FOR BEING ALLOWED TO GET AWAY WITH THIS [XXX]. I THOUGHT YOU FORCED RECALLS? PLEASE HELP IN MICHIGAN. I HOPE THE PICTURES GO THRU, IF NOT CALL AND I WILL SEND TO AN EMAIL ADDRESS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10790191November 13, 2015
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2008 INFINITI FX45. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE FRONT HEADLIGHTS BEGAN TO FLICKER BEFORE FAILING TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HEADLIGHT BALUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 168,000. UPDATED 04/20/16*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715504May 10, 2015
ENGINE, UNKNOWN OR OTHER
I BOUGHT THE VEHICLE FROM ORANGE AUTO SALES VERY POOR CUSTOMER SERVICE FROM THE DAY I BROUGHT THE CAR ITS BEEN A PROBLEM THEY WERE SAYING THEY WERE GOING TO FIX IT TO MY SATISFACTION AS A CUSTOMER SO I PURCHASE THE CAR NOT ONLY THAT THEY HAVE TAX FRAUD GOING ON I ASK ORANGE AUTO SALES TO FIX THE REASON WHY ENGINE LIGHT ON THE DVD PLAYER TURNING SIGNALS AND NAVIGATION SYSTEM AS OF TODAY THE ONLY ITEMS THAT HAVE BEEN FIXED WHERE THE TURNING SIGNALS A THE NAVIGATION SYSTEM HALF WAY COMPLETED THEY NEVER PROPERLY INSTALLED THE NAVIGATION SYSTEM SCREWS WHERE MISSING JUST WASNT BOLTED DOWN LIKE IT WERE SUPPOSED TO BE I PAYED THE MAN $7300 ONE PAYMENT OF $7000 CASH AND ALSO ANOTHER PAYMENT OF $300 CASH WHICH WAS SUPPOSED TO BE MADE WHEN CAR WAS COMPLETELY READY FOR CUSTOMER OR THE SATISFACTION WE AGREED UPON I MENTIONED FRAUD BECAUSE ORANGE AUTO SALES DOCUMENTED THAT I ONLY GAVE THE $4100 FOR FIRST PAYMENT AND $300 FOR SECOND PAYMENT I HAVE COPIES OF THE INFORMATION SHOWING THE ACCOUNT OF FRAUD NOT ONLY FRAUD BUT FALSE ADVERTISING ABOUT THE CAR SAYING LIKE SAYING HE ALREADY HAD FIXED SOME BUT NEVER HAVE ALL I ASK WAS FOR GOOD CUSTOMER SERVICE THE OWNER WHICH IS NAME ALEX PUSH/SHOVE ME WILL ARGUING NOT ONCE DID I ATTEMPT TO USE PHYSICAL FORCE EVERY TIME I CALL TO SEE WHATS GOING ON WITH THE VEHICLE NO ANSWER THEY RESPONDED TO ME WITH A TEXT THEN ONE OF HIS WORKERS LOCKED ME INSIDE THE GATE AS IF I COMMITTED A CRIME HOLDING ME AGAINST WILL WHILE TRYING TO LOCK GATE KNOWING MY CAR IS PARK BY THE GATE THE MAN STRATCHES MY CAR I HAVE HIM ON CAMERA NOT ONLY THAT THEY HAVE THE 2004 INFINITE TOWED FROM THERE SHOP LEAVING ME WITH TOWING COSTS OF $247.80 THE OWNER SAID HE WOULD ONLY REFUND $4300 OF $7300 ORANGE AUTO SALES IS THE WORST DEALERSHIP WITH A CERTIFIED LICENSE TO SALE VEHICLE'S IN HOUSTON, TX VERY UNPROFESSIONAL ACTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715519May 10, 2015
ENGINE, UNKNOWN OR OTHER
I BOUGHT THE VEHICLE FROM ORANGE AUTO SALES VERY POOR CUSTOMER SERVICE FROM THE DAY I BROUGHT THE CAR ITS BEEN A PROBLEM THEY WERE SAYING THEY WERE GOING TO FIX IT TO MY SATISFACTION AS A CUSTOMER SO I PURCHASE THE CAR NOT ONLY THAT THEY HAVE TAX FRAUD GOING ON I ASK ORANGE AUTO SALES TO FIX THE REASON WHY ENGINE LIGHT ON THE DVD PLAYER TURNING SIGNALS AND NAVIGATION SYSTEM AS OF TODAY THE ONLY ITEMS THAT HAVE BEEN FIXED WHERE THE TURNING SIGNALS A THE NAVIGATION SYSTEM HALF WAY COMPLETED THEY NEVER PROPERLY INSTALLED THE NAVIGATION SYSTEM SCREWS WHERE MISSING JUST WASNT BOLTED DOWN LIKE IT WERE SUPPOSED TO BE I PAYED THE MAN $7300 ONE PAYMENT OF $7000 CASH AND ALSO ANOTHER PAYMENT OF $300 CASH WHICH WAS SUPPOSED TO BE MADE WHEN CAR WAS COMPLETELY READY FOR CUSTOMER OR THE SATISFACTION WE AGREED UPON I MENTIONED FRAUD BECAUSE ORANGE AUTO SALES DOCUMENTED THAT I ONLY GAVE THE $4100 FOR FIRST PAYMENT AND $300 FOR SECOND PAYMENT I HAVE COPIES OF THE INFORMATION SHOWING THE ACCOUNT OF FRAUD NOT ONLY FRAUD BUT FALSE ADVERTISING ABOUT THE CAR SAYING LIKE SAYING HE ALREADY HAD FIXED SOME BUT NEVER HAVE ALL I ASK WAS FOR GOOD CUSTOMER SERVICE THE OWNER WHICH IS NAME ALEX PUSH/SHOVE ME WILL ARGUING NOT ONCE DID I ATTEMPT TO USE PHYSICAL FORCE EVERY TIME I CALL TO SEE WHATS GOING ON WITH THE VEHICLE NO ANSWER THEY RESPONDED TO ME WITH A TEXT THEN ONE OF HIS WORKERS LOCKED ME INSIDE THE GATE AS IF I COMMITTED A CRIME HOLDING ME AGAINST WILL WHILE TRYING TO LOCK GATE KNOWING MY CAR IS PARK BY THE GATE THE MAN STRATCHES MY CAR I HAVE HIM ON CAMERA NOT ONLY THAT THEY HAVE THE 2004 INFINITE TOWED FROM THERE SHOP LEAVING ME WITH TOWING COSTS OF $247.80 THE OWNER SAID HE WOULD ONLY REFUND $4300 OF $7300 ORANGE AUTO SALES IS THE WORST DEALERSHIP WITH A CERTIFIED LICENSE TO SALE VEHICLE'S IN HOUSTON, TX VERY UNPROFESSIONAL ACTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671910January 12, 2015
AIR BAGS
VEHICLE EXPERIENCED A MINOR GRAZING IMPACT ON BOTH RIGHT SIDE DOORS (IN THE MIDDLE OF AN INTERSECTION), WHICH DEPLOYED THE RIGHT SIDE AIRBAGS AND ALSO THE AIRBAG INSIDE THE FRONT PASSENGER LEATHER SEAT. AFTER THE ACCIDENT, THE WINDOW GLASS DIDN'T BREAK, THE DOORS OPENED AND CLOSED NORMALLY. THE SAFETY ISSUE IS THAT WHEN THE AIRBAGS DEPLOYED, THE ENGINE DIED IMMEDIATELY, AS IF FROM AN ELECTRICAL FAILURE, AND THE STEERING WHEEL PULLED TO THE RIGHT AND THE DRIVER (ME) HAD NO BRAKING. THE CAR VEERED TO THE RIGHT AND COASTED TO A STOP IN A YARD AT THE FAR END OF THE INTERSECTION. AFTERWARDS, THE CAR STARTED NORMALLY AND WAS DRIVABLE. FORTUNATELY, THERE WAS NO TRAFFIC OR PEDESTRIANS, SO NOBODY WAS INJURED. I CALLED CUSTOMER SERVICE AT INFINITI, AND THE REPRESENTATIVE CHECKED WITH THEIR TECHNICAL PEOPLE WHETHER THE AIRBAGS ARE INTENTIONALLY DESIGNED TO KILL THE ENGINE ON DEPLOYMENT, OR WHETHER THIS INDICATED A SYSTEM MALFUNCTION. THE CUSTOMER REPRESENTATIVE REPORTED BACK THAT INFINITI TECH SUPPORT COULDN'T SAY, ONE WAY OR THE OTHER, WHICH STRUCK ME AS AN EVASIVE RESPONSE. THE INFINITI CASE NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10654833November 13, 2014
STRUCTURE, EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2003 INFINITI FX45. THE CONTACT STATED THAT DURING INCLEMENT WEATHER, THE DRIVERS SIDE HEADLIGHTS WOULD FAIL. IN ADDITION, THE CONTACT STATED THAT THERE WAS A CRACK ON THE FRONT PASSENGER SIDE DASHBOARD NEAR THE AIR BAG. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653669November 9, 2014
STRUCTURE
THE DASHBOARD IS SEVERELY CRACKING AT ALL SPEAKERS. THE VEHICLE HAS BEEN GARAGE PARKED SINCE ORIGINAL PURCHASE AND WE ARE THE ORIGINAL OWNERS. POOR QUALITY MATERIALS OR CONSTRUCTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597880June 12, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2007 INFINITI FX45. THE CONTACT STATED THE AIR BAG LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER STATED THE AIR BAG MODULE AND SPIRAL CABLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 72,000 AND THE CURRENT MILEAGE 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10541971September 5, 2013
SEATS, ELECTRICAL SYSTEM
DRIVER SIDE SEAT TRACK LOOSE AND MOVES WHEN BRAKING OR ACCELERATING. VERY UNSTABLE AND HAS A HARD CLICK. BACK DOOR CANNOT BE LOCKED VIA THE BUTTONS AND MUST BE LOCKED THEN UNLOCKED MANUALLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537495August 27, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2003 INFINITI FX45. THE CONTACT STATED THAT THERE WERE CRACKS IN THE DASHBOARD. THE VEHICLE WAS TAKEN TO THE DEALER NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470769August 15, 2012
LATCHES/LOCKS/LINKAGES
THE LOCK ACTUATOR ON THE REAR HATCH BROKE AND I WAS UNABLE TO CLOSE THE HATCH OR LOCK THE VEHICLE. AFTER DISSEMBLING THE ACTUATOR THERE WAS A SMALL PLASTIC PIN THAT BROKE THAT PREVENTED THE LATCH FROM ENGAGING. I THEN HAD TO PAY OVER $400.00 TO HAVE IT REPLACED FOR A PLASTIC PIECE THAT PROBABLY COST LESS THAN $1 TO MANUFACTURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470771August 15, 2012
SEATS, ELECTRICAL SYSTEM
THE DRIVERS SIDE SEAT WILL NO LONGER MOVE BACK/FORWARD. THE RIGHT SIDE OF THE SEAT REMAINS STATIONARY AND THE LEFT SIDE MOVES MAKING THE SEAT SWIVEL. THE MECHANIC CHECKED IT OUT AND DETERMINED THAT THE GEAR WAS STRIPPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470772August 15, 2012
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
THE DOOR LOCK ON THE PASSENGER FRONT DOOR NO LONGER WORKS VIA THE POWER DOOR LOCK SWITCH OR KEY FOB. IT MUST LOCKED/UNLOCKED MANUALLY. THE MECHANIC REPORTED THAT THE LOCK ACTUATOR NEEDED TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465097July 10, 2012
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2005 INFINITI FX45. WHILE THE VEHICLE WAS PARKED, THE CONTACT ATTEMPTED TO UNLOCK BOTH OF THE REAR INTERIOR POWER DOORS AND THE FRONT PASSENGER SIDE DOOR BUT THE DOORS WOULD ONLY UNLOCK MANUALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 53,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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