Hyundai Veracruz Complaints (2008)

231 consumer complaints on file.

#11403896March 19, 2021
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT HAD TAKEN THE VEHICLE TO DICK SMITH HYUNDAI (825 CONGAREE RD, GREENVILLE, SC 29607) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE AND REMAINED IN THE DEALER POSSESSION FOR OVER A MONTH. THE VEHICLE WAS RETURNED UNREPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403778March 18, 2021
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WEBB HYUNDAI HIGHLAND (9236 SOUTH INDIANAPOLIS BLVD, HIGHLAND, IN 46322) AND THE MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402744March 13, 2021
ELECTRICAL SYSTEM, ENGINE
WE HAVE BEEN WAITING SINCE NOVEMBER WHEN RECALL NUMBER 197 CAME OUT. OUR VEHICLE HAS BEEN PARKED SINCE THE DEALER WOULD NOT REPAIR THE VALVE COVER OIL LEAKING ONTO THE ALTERNATOR WITHOUT A NOTICE FROM THE MANUFACTURER. THEY CONFIRM THE ALTERNATOR IS COVERED WITH OIL FROM THE LEAK. THE BATTERY DRAINS AND WE HAD TO PUT A DISCONNECT SWITCH ON IT TO KEEP IT CHARGED. STILL PAY INSURANCE FOR THE VEHICLE TO SIT WHICH WE BOUGHT TO TRANSPORT OUR GRANDKIDS. BEEN USING OUR DAUGHTERS CAR SINCE THEN WHICH IS TOO SMALL FOR ALL OF THE GRANDKIDS. JANUARY 8TH WAS THE DATE THE COMPANY GAVE US AND IT CAME AND WENT WITH NO REMEDY YET. THIS IS LEANING HEAVILY ON CRIMINAL. SOMEONE LET US KNOW WHAT WE CAN DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400020March 9, 2021
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED HUNTINGTON BEACH HYUNDAI (16751 BEACH BLVD, HUNTINGTON BEACH, CA 92647) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399277March 5, 2021
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED KUNES COUNTRY HYUNDAI OF QUINCY (207 N 36TH ST, QUINCY, IL 62301, (217) 228-1700) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398737March 2, 2021
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED CITY WORLD HYUNDAI (3350 BOSTON RD, THE BRONX, NY 10469, (888) 886-3571) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398572March 1, 2021
ENGINE AND ENGINE COOLING, ENGINE
TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SOUTH BAY HYUNDAI (20433 HAWTHORNE BLVD, TORRANCE, CA 90503) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD EXPERIENCED THE FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 84,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395831February 11, 2021
ENGINE AND ENGINE COOLING, ENGINE
TL* THE CONTACT'S MOTHER OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS FLASHING ON THE INSTRUMENT PANEL. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT'S MOTHER TOOK THE VEHICLE TO WITHNELL HYUNDAI (1996 MISSION ST SE, SALEM, OR 97302) WHERE IT WAS CONFIRMED THAT THE FAILURE WAS DUE TO THE RECALL HOWEVER, PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395291February 8, 2021
ENGINE AND ENGINE COOLING
TL* THE CONTACT'S MOTHER OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED AN UNKNOWN DEALER WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE VALVE COVER GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT. THE FAILURE MILEAGE WAS 157,936.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395059February 7, 2021
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
MY ALTANATOR HAS OIL DRIPPED ON IT FROM THE VALVE COVER GASKET, WHICH IS AFFECTING THE CHARGING CAPABILITIES. THE VEHICLE IS PARKED IN MY YARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394711February 4, 2021
ELECTRICAL SYSTEM, ENGINE
AT ABOUT 61,253 MILES, ENGINE GASKETS WERE FOUND LEAKING AND VALVE COVER GASKETS & VALVE COVER SET WAS REPLACED. ALTERNATOR TESTED BAD AND WAS REPLACED. BATTERY TESTED BAD AND WAS REPLACED. OIL LEAKED FROM VALVE COVER/ENGINE AND DRIPPED ON ALTERNATOR CAUSING THE ALTERNATOR AND BATTERY TO BECOME DEFECTIVE. CAR WAS PULLED INTO SERVICE STATION AS ENGINE STARTED PUTTERING AND POWER WAS DROPPING. A CLAIM WAS MADE TO HYUNDAI (CASE 17561397) WHO DENIED THE CLAIM SAYING THAT IT WAS NOT COVERED, CITING CAMPAIGN 121 (GUEST BECAUSE IT WAS SIMILAR) AND SAYING THAT IT COVERED THE CYLINDER COVER GASKET DID NOT INCLUDE THE VALVE COVER GASKET LEAKING AND CAUSING THE EXACT SUBSEQUENT DAMAGE. ATTACHED ARE REPAIR DOCUMENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394471February 3, 2021
ENGINE
TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING 65 MPH AND ATTEMPTING TO OVERTAKE ANOTHER VEHICLE, THE VEHICLE FAILED TO EXCEED 65 MPH. THE CONTACT STARTED SMELLING AN ELECTRICAL BURNING ODOR INSIDE OF THE VEHICLE. THE DRIVER STATED THAT NO WARNING LIGHT WAS ILLUMINATED. THE DRIVER PARKED ON THE SIDE OF THE ROADWAY BEFORE THE VEHICLE STALLED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE TOWED TO A TOW LOT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE VIN WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11389278January 21, 2021
ENGINE
TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONED AT THE DRIVEWAY, WHEN SHE NOTICED AN OIL LEAK. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 122,743. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388572January 17, 2021
ENGINE
MY ENGINE LEAKING ON THE ALTERNATOR AND MAKE THE CAR STOP ALL THE TIME I HAVE BEEN CHANGED THE ALTERNATOR BUT IT KEEP HAVING THE SAME ISSUE HYUNDAI USA CONTACT ME FOR A RECALL BUT NO FORWARD INIATIVE AND TOLD ME TO WAIT I MAKIYTHIS COMPLAINT TO MAKE IT RIGHT. THE VHICULE SINCE THEN TO DRIVE I HAVE TO JUMP START IT ALL THE TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388397January 15, 2021
EXTERIOR LIGHTING, SEAT BELTS, VISIBILITY/WIPER
I PURCHASED A 2008 HYUNDAI VERACRUZ IN 2014. I WAS TAKING A FRIEND HOME AND AS I WAS PULLING IN ALL LIGHTS LIT UP AND CAR JUST SHUTS OFF. I COULDN'T GET THE CAR TO DO ANYTHING. I HAD THE CAR TOWED. MY WINDSHIELD WIPERS DOESN'T WORK, DOOR HANDLES ARE ALL BROKEN, SEAT BELTS DOESN'T WORK, ALTERNATOR HAS BEEN CHANGE 3 TIMES DUE TO OIL LEAKAGE,NO RADIO, THE RPM'S GOES UP AND DOWN AND TRUNK WON'T OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377607December 2, 2020
ENGINE
FRONT COVER GASKET SEVERE OIL LEAK, ALTERNATOR SOAKING IN OIL.NOW NOT CHARGING BATTERY AS ENGINE RUNS ON BATTERY POWER THE ALTERNATOR IS NOT PRODUCING POWER. NOW I CANNOT USE MY VERACRUZ. FOT STALLED GOOD THING I HAD THE TIME TO PARK BEFORE THE ENGINE STALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377091November 30, 2020
ELECTRICAL SYSTEM
THE BATTERY COMPLETELY DRAINS. SOMETIMES ITS BECAUSE THE LIGHTS TURN ON BY THEMSELVES WHEN THE CAR IS OFF, OR THE RADIO COMES ON, OR THE WIPERS TURN ON, OR THE AC TURNS ON, OR THE BLOWER IN THE REAR TURNS ON. THESE ITEMS WILL STAY ON ALL NIGHT WHILE PARKED IN THE DRIVEWAY AND DRAIN THE BATTERY COMPLETELY. I HAVE TRIED TO REMOVE THE SPECIFIC FUSES IE. THE RADIO, BUT THEN ITS THE BLOWER THAT STAYS ON. I REMOVE THAT FUSE AND ITS THE LIGHTS THAT CAME ON. THIS HAS BEEN GOING ON FOR THE BETTER PART OF 2 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376333November 25, 2020
AIR BAGS
TL* THE CONTACT OWNED A 2008 HYUNDAI VERACRUZ. THE CONTACT STATED THAT WHILE DRIVING ON A MOUNTAIN PASS ROAD, A DEER JUMPED IN FRONT OF THE VEHICLE CAUSING THE CONTACT TO SWERVE. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT WAS UNCERTAIN OF ALL THE EVENTS THAT TOOK PLACE DUE TO HIM LOSING CONSCIOUS AFTER THE CRASH REPEATEDLY DUE TO THE IMPACT. THE VEHICLE CRASHED THROUGH A SIGN, WENT 300 YARDS DOWN A PASS, CRASHED INTO TREES AS THE IT WENT OVER THE MOUNTAIN BASED ON A REPORT OF THE INCIDENT. THE VEHICLE WAS FOUND THE NEXT DAY BY ANOTHER DRIVER. THE CONTACT WAS TAKEN OUT OF THE VEHICLE BUT DID NOT GO INITIALLY TO THE HOSPITAL. THE CONTACT SUSTAINED A CONCUSSION, FRACTURED RIBS, SWOLLEN LEGS, AND AN INJURED SHOULDER. THE CONTACT MENTIONED BEING CURRENTLY UNDER A DOCTORS CARE DUE TO THE IMPACT. THE CONTACT WAS UNCERTAIN IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11342459July 31, 2020
ENGINE
EVER SINCE WE HAD A RECALL WITH HYUNDAI ABOUT REPLACING THE ENGINE'S COVER, THE CAR HAS BEEN HAVING PROBLEMS SINCE. THE ISSUE OCCURRED WHERE THE CAR WOULD NOT START, AND WOULD FLASH MANY SYMBOLS ON THE DASHBOARD. WHAT WOULD HAPPEN IS THAT I WOULD PULL THE CAR TO THE SIDE OF THE ROAD, WAIT A COUPLE OF SECONDS, AND THE CAR WOULD START AGAIN. WE WENT TO OUR LOCAL AUTO SERVICE ABOUT THIS ISSUE, BUT TOLD US THAT IT SHOULDN'T BE A BIG ISSUE. AND WHEN THIS ISSUE OCCURRED THE SECOND TIME, I TOOK THE CAR TO HYUNDAI SERVICES TO SEE WHAT THE PROBLEM WAS. THEY TOLD ME THAT IT WAS JUST A FLUKE AND THAT IT WILL NOT HAPPEN AGAIN. BUT WHEN THIS ISSUE OCCURRED THE THIRD TIME, SIMILARLY TO THE FIRST AND SECOND TIME, THE CAR STOPPED RUNNING AND THE SYMBOLS FLASHED. BUT THIS TIME, THE ENGINE STARTED TO SMOKE AND THE CAR WOULD NOT START NO MATTER HOW LONG I WAITED. THIS LED MY FAMILY TO BE STUCK IN THE HIGHWAY AND HAD TO CALL A TOW SERVICE TO PICK OUR CAR UP. WHEN WE TOLD HYUNDAI, THEY TOLD ME THAT THE ISSUE IS THAT A ROD WHICH WAS A PART OF THE ENGINE, IMPALED THE ENGINE MOTOR AND MADE A QUARTER SIZED HOLE, WHICH LEAKED GASOLINE FROM THE CAR. WE TOLD HYUNDAI THAT WE STRONGLY BELIEVE THAT THIS ISSUE OCCURRED BECAUSE OF THE RECALL, BUT THEY DENIED AND SAID THAT WE MUST PAY FOR AN ENGINE REPLACEMENT. WE FEEL WRONGED BY HYUNDAI AS THESE ISSUES OCCURRED AFTER THE RECALL, AND THE CAR ONLY HAS 124,00 MILES ON IT. MY FAMILY ALSO TOOK EXTENSIVE CARE OF THE CAR THROUGHOUT THE 10 YEARS WE HAVE HAD THIS CAR. MY FAMILY AND I ALSO BELIEVE THAT OTHER VERACRUZ OWNERS MIGHT HAVE HAD A SIMILAR ISSUE AS OURS, SO WE HOPE YOU UNDERSTAND OUR SITUATION. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341300July 24, 2020
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), STEERING
VEHICLE ALTERNATOR WENT, SOMETHING IN DRIVESHAFT BROKE, CAUSING VEHICLE TO GO RIGHT ON ITS OWN INTO TELEPHONE POLE, SIR BAGS DIDN'T DEPLOY. RECALLS ARE OUT ON THESE ISSUES BUT NO ONE HAS COVERED VEHICLE LOSS AND LOAN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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