Hyundai Tucson Complaints (2014)

202 consumer complaints on file.

#11450953February 8, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2014 Hyundai Tucson. The contact stated that the rear passenger’s side door could not be opened, while the front passenger’s side door could only be opened from inside the vehicle. The contact was not aware of any warning light had illuminated. The contact stated that the doors not operating as needed was a safety hazard. The vehicle was not taken to be diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450178February 3, 2022
ENGINE
The contact owns a 2014 Hyundai Tucson. The contact stated that while operating the vehicle, the check engine warning light illuminated, and the vehicle would not properly accelerate. The vehicle was taken to the local dealer who installed a NOX sensor, but the failure continued to occur. The cause of the failure was not determined. The vehicle was not repaired. The manufacturer was notified but no assistance was offered. The failure mileage was 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447258January 12, 2022
ENGINE
Acquired vehicle in November 2021, with 20,718 miles. I noticed a small knocking noise coming from engine area, but discounted any major problem due to the fact it only had 20k miles. After using the car for two weeks, and researching this engine knock noise, I discovered there is a long history of engine failures due to faulty internal engine components on this type of engine. I took it to the Hyundai dealer to diagnose the problem, and was informed the knock was normal and had past the “engine noise test”. They stated there is no open recalls for this vehicle, and that I should go back if the noise increases. I feel this vehicle is now unsafe to drive because the engine has to basically fail, and thus place my family’s safety at risk and even possibly cause an accident or engine fire, in order for it to be fixed by the dealer. I believe this model year and engine type needs to be investigated and be recalled, as many other vehicles with this same exact engine have had this same problem, resulting in total engine failures, near accidents and even fires. I have read there are even lawsuits on this dangerous engine defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446073January 3, 2022
ENGINE
I was drying my 2014 Hyundai Tucson 12/27 and the engine began knocking and the speed dramatically decreased. Now, the engine no longer works at all. I took it to the hyundai dealer and they refused to fix because it is not currently in a vehicle recall campaign (although it should be). I am also filing a complaint with the nhtsa today, which currently shows 49 similar complaints for this exact year and model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445552December 30, 2021
ENGINE
On 10/28/2021 had car towed to dealer for blinking engine light.Iwas told needed a new engine. The beginning of December got the car back and was told it was the knock sensor on 12/16/2021 light started blinking brought back to dealer and then was told it was the engine harness. They shut off light I was told I could drive car home,they shut off blinking. Light got to highway passing into another lane light started blinking lost power from 65 to 45 was almost hit the car behind me swerved to avoid me thank god .and since then the dealer will not call me back and Hyundai of America gave me a case worker who will not call me back. I have been told this will cost $5000.00.to repair these problems started when they did update on car at the dealership I seen 3 papers for failed engine and now this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442527December 3, 2021
ENGINE
The contact owns a 2014 Hyundai Tucson. The contact received notification of an unknown manufacturer's engine recall. The contact stated that while driving at an undisclosed speed, there was a knocking sound and the vehicle would not accelerate properly. The vehicle then stalled without warning. Additionally, the vehicle was consuming excessive amounts of oil. The vehicle was towed to the dealer. The dealer informed the contact that the failure may be related to the engine and suggested taking the vehicle back later for diagnostic testing. The vehicle was towed to the contact's residence, where it remained. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 148,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441582November 24, 2021
ENGINE, POWER TRAIN
The contact owns a 2014 Hyundai Tucson. The contact stated that the vehicle would not exceed a certain speed and would jerk upon the depression of the accelerator pedal with the check engine warning light flashing on the instrument panel. The contact had taken the vehicle to a dealer where he was given an appointment to have the vehicle serviced but the dealer had not yet inspected the vehicle. The manufacturer had been notified of the failure and the contact was provided a case manager. The vehicle had was not repaired. The failure mileage was approximately 83,000. The vehicle continues to have knock sensor problems as set forth in the recall. The AC no longer blows cool air as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441271November 22, 2021
ENGINE
The contact owns a 2014 Hyundai Tucson. The contact stated that while at a stop sign, the vehicle stalled without warning. The vehicle was able to restart after several attempts. The failure recurred multiple times. The vehicle was taken to a dealer where it was diagnosed that the crankshaft sensor needed to be replaced. The vehicle was repaired however, the failure recurred. The contact mentioned that the vehicle was in limp mode and that the vehicle failed to accelerate. The vehicle was restarted after the vehicle was pushed to the side of the road and the check engine warning light illuminated. The vehicle was taken back to the dealer where it was diagnosed that the electronic control module software needed to be updated. The vehicle was repaired however, the failure persisted. In addition, the vehicle was towed to the dealer where it was diagnosed that the knock sensor and engine wiring harness needed to be replaced. The manufacturer was notified of the failure and provided the contact a case number. The approximate failure mileage was 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439809November 8, 2021
ENGINE
Driving 57 mph and a knocking sound then would not go over 30 mph. Had towed to a Hyundai dealership they found metal in oil 9/21/21. Still sitting in Hyundai's lot with no answer of what they are going to do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426350July 25, 2021
UNKNOWN OR OTHER
Rear passenger door will not open from inside or out. Door locks appear to be functioning correctly. Cannot remove door panel to repair while door closed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421721June 21, 2021
ENGINE
Approximately 1 month ago, I was driving on the freeway at 65 mph. suddenly the engine lost power and the knocking began. We took it to the dealership that also has our 2012 Santa Fe, which has been recalled. It has been there for several months. Both vehicles need engine replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421295June 17, 2021
UNKNOWN OR OTHER
AT THE END ON 2020 THE BACK PASSENGER ON THE LEFT SIDE STOPPED WORKING. THIS DOOR WAS NEVER USED MAYBE ONCE EVERY 6 MONTHS. I LOOKED ONLINE AND SAW A BUNCH OF PEOPLE SAYING THE SAME THING ABOUT THIS MODEL. SINCE THE BACK SEAT AND DON'T USE DIDN'T WORRY TOO MUCH. NOW MY DRIVER SIDE DOOR WON'T OPEN OR CLOSE AND AGAIN YOU SEE DAILY REPORTS ONLINE OF PEOPLE COMPLAINING ABOUT THIS SAME ISSUE. THEY SAID THERE ARE NO RECALLS BUT I DON'T SEE HOW THIS IS NOT A SERIOUS PROBLEM. IF MY CHILD IS IN MY BACKS SEAT AND 2 OF THE DOORS DON'T OPEN IT'S HUGE SAFETY CONCERN IN AN EMERGENCY. MY MAJOR CONCERN IS ANOTHER DOOR GOES OUT AND WERE TRAPPED IN THE CAR. I HAVE NEVER EVER HEARD OF CAR DOOR GOING OUT THAT IS NEVER USED AND SINCE BOTH WENT OUT IT'S VERY CLEAR BASED ON MANY OTHER PEOPLE ONLINE THAT THIS IS A PRODUCT ISSUE WITH THIS MODEL CAR. IF YOU SEARCH ONLINE FOR MY MODEL YOU WILL SEE COUNTLESS PEOPLE WITH THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417461May 17, 2021
ENGINE
THE CONTACT OWNS A 2014 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE TURNING ON THE VEHICLE OR IDLING, THE VEHICLE MADE AN ABNORMAL SOUND AND WAS NOT OPERATING AS NEEDED. NO WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE AND DIAGNOSED THAT THERE WAS NO OIL ON THE DIP STICK AND THE OIL WAS 2 QUARTS LOW. THE MECHANIC PERFORMED A COMPLETE OIL CHANGE HOWEVER, THE VEHICLE STILL CONSUMED AN EXCESSIVE AMOUNT OF OIL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE IT TO A HYUNDAI DEALER. THE VEHICLE WAS TAKEN TO THE DEALER AND INFORMED THE CONTACT TO CONTINUE TO DRIVE THE VEHICLE UNTIL THE NEXT OIL CHANGE AND NOT TO ADD OIL. THE CONTACT WAS ALSO INFORMED THAT IF THE ENGINE SEIZED, THE VEHICLE WAS COVERED UNDER THE 100,000 MILES WARRANTY. THE VEHICLE WAS THEN TAKEN BACK TO THE INDEPENDENT MECHANIC FOR ANOTHER ROUTINE MAINTENANCE AND A QUART OF OIL WAS ADDED AGAIN. THE CONTACT CONTACTED THE MANUFACTURER AGAIN AND WAS INFORMED THAT A CASE WAS OPENED BUT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER ALSO INFORMED THE CONTACT THAT THEY WOULD PAY FOR THE DIAGNOSTIC AND REPAIR ONE TIME ONLY BUT THE CONTACT WOULD NEED TO SIGN A LIABILITY WAIVER IF THE DEALER WAS UNABLE TO FIX THE FAILURE THE FIRST TIME. ADDITIONALLY, THERE WOULD NOT BE SECOND GOODWILL REIMBURSEMENT IF THE VEHICLE FAILED AFTER THE FIRST REPAIR. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415682May 8, 2021
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
DRIVING NORMALLY THEN ALL OF A SUDDEN KNOCKING SOUND FROM THE ENGINE AND CANT GET VEHICLE MOVING AT ATTEMPTED SPEED. VEHICLE SHAKES A BIT, CHECK ENGINE LIGHT COMES ON THEN OIL LIGHT COMES ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405202March 28, 2021
ENGINE
I WAS DRIVING MY VEHICLE ON A HIGHWAY , GOING ABOUT 70 MILES AN HOUR. WITHOUT ANY WARNING THE VEHICLE MADE A LOUD NOISE FROM THE ENGINE ALL MY DASH LIGHT CAME ON AND IT DIED. I WAS IN THE CENTER LANE AND MY CAR JUST DIED IT RESTARTED WITH A KNOCKING IN MY ENGINE AND KEPT DYEING. I HAD A 3YR OLD IN THE CAR SEAT AND WAS FORCED TO EXIT THE VEHICLE AND PUSH IT OFF THE ROAD TO SAFETY. THIS VEHICLE ONLY HAS 64000 MILES ON IT AND HAD GOOD CLEAN OIL. I CHECKED BEFORE MY 4 HOUR TRIP .I WAS STRANDED 2 HOURS FROM HOME.THE COMPANY REFUSES TO HONOR THE 100000 MILE WARRENTY BECAUSE I AM THE SECOND OWNER. I STILL OWE 14000 DOLLARS ON THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404136March 21, 2021
VEHICLE SPEED CONTROL
THE CAR WILL RANDOMLY ACCELERATE WHEN THE BRAKE PEDAL IS PRESSED. IT HAS HAPPENED TO ME SEVERAL TIMES BUT IT IS RANDOM AND DOESN'T HAPPEN EVERY TIME. IT HAS HAPPENED WHEN SLOWING DOWN GOING DOWN HILLS OR WHEN STOPPING AT A STOP SIGN. WHEN IT HAPPENS MY FOOT IS ALWAYS ON THE BREAK, EITHER SLOWING DOWN OR STOPPING, AND THE VEHICLE IS IN GEAR. THE RPM'S WILL JUMP FROM IDLE TO 3000. THE ONLY WAY I CAN GET IT TO STOP IS BY LETTING OFF THE BREAK AND PRESSING DOWN ON THE BREAK AGAIN, THIS SOMETIMES TAKES A COUPLE TIMES TO GET IT TO STOP. THANKFULLY I HAVEN'T BEEN IN AN ACCIDENT YET BUT IT IS VERY SCARY. I BROUGHT IT TO A DEALERSHIP BUT THEY DIDN'T DO ANYTHING BECAUSE THEY SAID THAT THEY COULDN'T REPLICATE THE PROBLEM. THIS PROBLEM STARTED LESS THAN 2 MONTHS AGO AND HAS HAPPENED AT LEAST A DOZEN TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402734March 13, 2021
ENGINE
DRIVING 60 MPH DOWN THE HIGHWAY, THE VEHICLE LOST POWER COMPLETELY AND THE ENGINE LIGHT CAME ON. IT HAD TO BE TOWED FROM THE SHOULDER AND THE MECHANIC SAID THE ENGINE WAS CRACKED DESPITE IT'S LOW MILEAGE AND NO WARNING PRIOR TO THE BREAKDOWN, IT ALSO WASN'T DUE FOR AN OIL CHANGE FOR A FEW WEEKS YET. THE DAY IT BROKE DOWN WAS POURING RAIN SO I WAS UNABLE TO SEE ANY POSSIBLE OIL OR OTHER LIQUID LEAKING OUT DUE TO THE WEATHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402559March 12, 2021
ENGINE
TL* THE CONTACT OWNS A 2014 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE ABRUPTLY STALLED CAUSING THE DRIVERS HEAD TO MAKE CONTACT WITH THE STEERING WHEEL. DURING THE INCIDENT THE DRIVER SUSTAINED A HEAD INJURY WHICH DID NOT REQUIRE MEDICAL TREATMENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER AND LOCAL DEALER GARVEY HYUNDAI LOCATED AT 257 DIX AVE #1, QUEENSBURY, NY 12804 WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 122,000. *DT*DT*JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11388574January 17, 2021
ENGINE
WHILE DRIVING ON THE EXPRESS WAY AT AROUND 60MPH WITH MY WIFE AND CHILDREN IN THE CAR THE CAR SUDDENLY DROPPED TO 40MPH AND THE ENDING STARTED TO CLICK. LUCKILY, NO ONE WAS BEHIND US AND WE WERE ABLE TO EXIT THE FREEWAY SAFELY. THIS IS APPARENTLY A KNOWN ISSUE THAT I WAS NOT MADE AWARE OF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388525January 17, 2021
ENGINE
I WAS COMING HOME FROM WORK FRIDAY NIGHT AND WAS ALMOST HOME AND LOST POWER . IT SPUTTERED AND WHEN I PULLED INTO PARKING LOT IT STARTED TO KNOCK. I TURNED OFF ENGINE.CHECKED THE NEXT DAY AND I HAD NO OIL AND NEVER GOT ANY WARNING SIGNS ON THE DASH THE DRIVE WAS AN EXPRESSWAY RIDE 65 MPH. I JUST CHECKED THE OIL 1 WEEK BEFORE THIS HAPPEN NOT REALLY HAPPY WITH WHAT HAPPENED AND IT SEEMS LIKE THIS COMPLAINT HAPPENS ALOT AND I HOPE THINGS TURN OUT GOOD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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