Hyundai Tucson Complaints (2017)

1,095 consumer complaints on file.

#11687515September 16, 2025
ENGINE, UNKNOWN OR OTHER
Every time I get the oil changed I have to add 2-5 quarts of oil in between changes. I had the catalytic converter replaced 3 years ago and now I have to do it again. I’ve had nothing but issues with this car and oil consumption. I shouldn’t need another catalytic converter again after only a few years. I’m doing my 3rd oil consumption test right now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684366September 2, 2025
ENGINE, POWER TRAIN
Excessive oil consumption, Full synthetic Oil last less than 2000 miles. Transmission takes some time to respond when start driving from a stop. Car shake a bit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683050August 26, 2025
ENGINE
Electric,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683247August 26, 2025
UNKNOWN OR OTHER
Hyundai Tucson 2017 – Known Transmission Defect Ignored I own a 2017 Hyundai Tucson with the dual-clutch transmission. For months I experienced serious hesitation and sputtering when accelerating from a stop or low speed—a clear safety risk when trying to merge into traffic or cross intersections. On July 23, 2025, I dropped my vehicle at Huffines Hyundai in Plano. It sat there for nearly a month until August 21, when they finally admitted they could reproduce the issue. The problem matched exactly what Hyundai itself identified in its own service bulletins regarding this model’s transmission. Despite acknowledging it’s a known defect, Hyundai: Refused to cover the repair, Would not even reimburse my $200 third-party warranty deductible, Has failed to issue a recall, leaving countless owners with the same unsafe problem. This is deplorable customer care. Hyundai and its dealerships know this defect exists, can reproduce it, and yet leave customers to pay out of pocket for a manufacturer-caused safety hazard. Buyers should beware—Hyundai is not standing behind its vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682501August 22, 2025
ENGINE
Excessive oil consumption! Keep being told that they cannot find an issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682202August 21, 2025
ENGINE
While driving to work on I-26 in the far left lane at approximately 55 mph, my vehicle suddenly and completely shut off without warning. The engine power was lost instantly, forcing the car to come to an abrupt stop in live interstate traffic. I had no prior indication of a problem—no warning lights, no messages, no abnormal performance. It took three attempts to restart the vehicle. When it finally restarted, the engine made a loud knocking noise, and the car could only move at a dangerously slow crawl. I had to cross multiple lanes of high-speed traffic to reach the right shoulder, nearly causing several accidents in the process. Other drivers had to brake hard and swerve to avoid colliding with me. This situation could have easily resulted in a multi-vehicle crash, severe injury, or death. After pulling over and shutting the vehicle off, I checked the oil dipstick and found it completely dry. The engine had failed with no warning whatsoever. The vehicle was later inspected at an independent service center and I was told the engine must be replaced, and that the vehicle is not safe to drive. I am now left without reliable transportation due to this sudden failure. This incident represents an extreme safety hazard. Losing all engine power in the far left lane of an interstate at highway speeds placed my life, and the lives of countless other motorists, in immediate danger. The outcome could easily have been catastrophic. To reiterate: the engine failed without any warning or indication, creating a life-threatening emergency situation. This is a critical safety defect that requires urgent investigation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680771August 14, 2025
ENGINE
I am the original owner of my 2017 Hyundai Tucson. I am a [XXX] retired teacher. I became aware that my 2017 Hyundai Tucson was consuming oil in August 2024. I took my Tucson to Buerkle Hyundai, where it was purchased, and they set my vehicle up for oil consumption testing. Every 1,000-1,100 miles my car's oil level needed to be checked by an authorized Hyundai dealership. This required time and planning. I began working with Luther Hyundai in Burnsville, MN for testing as they are close to my house and requested to take over when I brought my vehicle in for the first check. This engine issue is covered by my 10 year/100,000 mile warranty. My vehicle's oil level was checked as required for the testing. Hyundai considers a vehicle burning 1 quart of oil or less per 1,000 miles to be acceptable. My vehicle consistently consumed oil and when checked May 9, 2025, in 817 miles my car had consumed 1.5 quarts of oil. My vehicle had 88,689 miles on it. My car met the requirements for a new engine, which I'd been told was the warranty repair. Luther Hyundai, Burnsville, MN submitted the repair request. Next I was told I'd have to provide oil change invoices. I brought in oil change invoices for the past four years. Then I was told I'd need to provide invoices dating back to the purchase of the car, 8 years of maintenance records. That seemed extreme but I provided those. Somehow Hyundai Warranty Division is stating my vehicle maintenance is negligent despite having my oil change records that proved otherwise. They have denied warranty repair. Luther Hyundai's service manager wrote emails stating that my vehicle had been well taken care of and serviced. Hyundai Warranty division refused the repair again. When I asked for a written statement of reasoning I was told they could not send one. My vehicle is not safe to drive. I cannot understand how Hyundai can deny a valid warranty claim. I need my Tucson repaired and the warranty honored. I'm unable to upload all files. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680114August 12, 2025
ENGINE
Loud knocking in the engine that increases or decreases with the rpm. Metal shavings found in the oil. Appears to be same issues described as active recall for 2017 Tucson’s, but no recall for this vin. No alerts were or have been triggered within the car. This has not been brought to a dealership out of fear of seizing the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680246August 12, 2025
ENGINE
My car has been consuming large amounts of oil and as a result has had two catalytic converters replaced. Twice now we have been disabled on the highway due to aggressively poor engine performance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679213August 7, 2025
ENGINE, POWER TRAIN
This unresolved issue has created serious safety risks. On two separate occasions, my vehicle lost power while crossing the Leo Frigo Bridge in Green Bay—an extremely dangerous scenario for both my family and other drivers. Most recently, within just ~40 miles of picking up the vehicle from service, the issue recurred. The service department reported finding oil on the ignition coils—symptoms consistent with known and documented warranty concerns such as: Valve cover gasket leaks Spark plug tube seal failure High-pressure fuel pump gasket leaks The vehicle has been brought multiple times to a certified Hyundai dealership for recurring problems including power loss, poor engine performance, and excessive oil consumption. Despite these repeated service visits, the underlying issue has not been properly addressed. I have now been informed that I am responsible for diagnostic charges—even though the vehicle is covered under the TXXM Engine Warranty Extension / Powertrain Limited Warranty due to known oil consumption-related defects.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677965August 2, 2025
ENGINE
In April of 2023 while driving I heard a pop noise and my engine started smoking. A connecting rod had broke in half and went through my oil tank. My 2017 Hyundai Tucson had only 54k miles. I was denied warranty and my vehicle was branded maintenance neglect due to lack of proof of oil change but when I sent the dealership I purchased my vehicle from the all my oil change receipts in August 2023 I was still denied and my car is still branded today without explanation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677760August 1, 2025
ENGINE
The turbocharger on my 2017 Hyundai Tucson 1.6T has failed three times within one year. Most recently, the dealership diagnosed the turbo’s wastegate actuator as being completely open, resulting in severe power loss and unsafe driving conditions. The replacement turbo from an authorized parts supplier is still under a 5-year warranty, and the dealership confirmed there were no oil feed or installation issues contributing to this repeated failure. Component/System Failed: Turbocharger (wastegate actuator stuck fully open). The failed turbocharger is available for inspection upon request. Safety Risk: The vehicle experienced severe loss of power while and also the dealer made me aware there is a valve stuck in the turbo itself and if i drive it it could blow the motor up, which made merging and accelerating unsafe and could have resulted in a collision. The lack of engine power when entering traffic or climbing steep grades put both myself and other drivers at risk. Dealer Confirmation: The issue has been confirmed and documented by a Hyundai dealership service center. This is the third turbocharger replacement within one year for the same vehicle, indicating a potential defect or underlying issue. Warning Lamps/Symptoms: The check engine light illuminated (P0299 – Underboost) prior to the failure. I also experienced significant loss of acceleration and increased fuel consumption. These symptoms began days before the dealership confirmed the wastegate actuator failure. Resolution Sought: I am requesting Hyundai Consumer Affairs review this case due to repeated turbo failures, potential underlying defects, and financial burden. I would like to know what Hyundai can do to address the repeated turbocharger failures and associated labor costs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677653July 31, 2025
SEAT BELTS, ENGINE
Seat belt is coming a part driver side burning oil to the point needs a new catalytic converter
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677667July 31, 2025
ENGINE
I own a 2017 Hyundai Tucson with the 1.6L turbocharged engine. My vehicle is experiencing serious and potentially dangerous engine issues, including knocking, loss of power while driving, sudden engine stalling, and low oil pressure. These problems have worsened over time and now occur regularly during normal operation. The vehicle has stalled in traffic on multiple occasions, creating a significant safety hazard for myself and other drivers. I am aware of an existing recall (21V-727) for 2017 Hyundai Tucson models with the 2.0L engine related to premature engine bearing wear, and the symptoms I’m experiencing appear to be identical — yet my 1.6L turbo model is not included. I strongly believe this issue may also affect the 1.6T engine variant and poses a serious safety risk. I am requesting that NHTSA investigate whether the 1.6L turbocharged engine used in this model year should also be subject to recall due to the same type of internal engine failure. I am currently pursuing diagnostics and have contacted Hyundai to request assistance, but the cost of repair and potential danger while driving remain urgent concerns. Please take this report into account as part of your investigation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677007July 29, 2025
UNKNOWN OR OTHER
The vacuum pump cap was diagnosed as the issue. All the lights came on the dash. I lost power steering and speedometer. There has been recalls for other years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676554July 28, 2025
POWER TRAIN, ENGINE AND ENGINE COOLING
The contact owns a 2017 Hyundai Tucson. The contact stated that while attempting to accelerate, the transmission failed. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was repaired, but the failure reoccurred. The contact stated that while driving approximately 25-30 MPH, the vehicle was making an abnormal rattling and knocking sound that was coming from the engine while accelerating. The transmission was shaking continuously while driving at 10 MPH. The vehicle was taken to the local dealer, where it was diagnosed with camshaft and engine failure and needed a cam finish over an advanced timing system overhaul. The contact was informed that the camshaft, CVT, timing chain and tensioner, front valve cover and valve cover gasket, turbocharger, turbocharger gasket, and turbocharger lines needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676302July 25, 2025
UNKNOWN OR OTHER
My door to drivers side only fully unlocks from the inside. When my door is locked it now requires me to climb through another door of my car and pop open the drivers door. If I were to get in an accident people wouldn’t be able to get me out if I was incapacitated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675391July 22, 2025
ENGINE
Without any warning, the engine stalled out going through an intersection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675491July 22, 2025
ENGINE
The vehicle suffered extreme oil consumption while under the 'famed' 100k mile warranty. Tests were performed at the dealership confirming excessive oil consumption. Hyundai USA refused to service the issue claiming my personal service records did not meet their standards of responsible maintenance. At 108k miles the engine failed while on the interstate in CO. Cylinder 2 had blown and the dealership noted the towed vehicle was low in oil. The engine failure is a direct result of excessive oil consumption, something that hyundai has been aware of and has chosen to fight against owners damaged vehicles, rather than remedy the issue. Hyundai has faced class action suits and settled on these, yet still has not admitted fault. This issue poses a safety hazard for owners who may suffer catastrophic engine failure while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675080July 21, 2025
AIR BAGS, ELECTRICAL SYSTEM
The controls (buttons) on the right side of my steering wheel progressed from slow to respond to completely unresponsive, and then the driver airbag light started coming on. At first it was intermittent, then constant. I didn't expect those two issues to be related but did come to learn it was the clock switch. According to my Hyundai dealer, this is a known issue in several other years/models of Hyundais and they have extended those warranties, "but it hasn't reached the Tucson yet". I was told that either 1 - my airbag wouldn't deploy or 2 - it would deploy randomly when I was driving the vehicle. I spent nearly $1000 in diagnostics and repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Tucson