Hyundai Tucson Complaints (2016)

1,626 consumer complaints on file.

#11414032April 26, 2021
UNKNOWN OR OTHER
YES, I HAVE A 2016 HYUNDAI TUCSON. IN 2019 I HAD A PROBLEM WITH MY DOOR OPENING ON MY DRIVER SIDE. DEALERSHIP DID DIAGNOSTIC AND FOUND OUT THE DOOR ACTUATOR WAS BAD AND THEY REPLACED UNDER HYUNDAI WARRANTY. 3 WEEKS LATER THE SAME THING HAPPENED TO MY PASSENGER REAR DOOR. THIS TIME, THE DOOR WOULD NOT OPEN AT ALL! FROM THE INSIDE OR THE OUTSIDE. IT WAS COMPLETELY STUCK SHUT. A HUGE SAFETY ISSUE THAT COULD LEAD TO A FATALITY DEPENDING ON THE SITUATION OF THE VEHICLE. AGAIN, TOOK TO THE DEALERSHIP AND THEY DID THE DIAGNOSTIC FINDING THE SAME ISSUE AS BEFORE AND REPLACED THE DOOR ACTUATOR. NOW IT IS APRIL OF 2021 AND I AM HAVING THE SAME ISSUE WITH MY PASSENGER DOOR. SAME ISSUE, BUT NOW MY VEHICLE IS OUT OF WARRANTY AND THE DEALERSHIP SAID I WILL HAVE TO PAY FOR THE TOTAL REPAIR OUT OF POCKET. THIS NEEDS TO BE A RECALL AND HYUNDAI SHOULD BE RESPONSIBLE FOR THE COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413814April 25, 2021
ELECTRICAL SYSTEM
THE DOOR ACTUATORS ON THE HYUNDAI KEEP FAILING WHICH MAKES IT SO THE DOORS CANNOT BE OPENED. I'VE ALREADY REPLACED 2 AND HAD 2 MORE GO OUT THIS PAST WEEK. THIS IS VERY DANGEROUS IN THE CASE OF AN ACCIDENT. HYUNDAI WILL NOT ACKNOWLEDGE IT IS A WIDESPREAD PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413705April 24, 2021
STRUCTURE:BODY
THE REAR PASSENGER DOOR WILL NOT OPEN POSING A SAFETY CONCERN. MANY OTHER OWNERS OF HYUNDAI TUCSON OWNERS HAVE EXPERIENCED THE SAME ISSUES. HYUNDAI SHOULD BE RESPONSIBLE FOR REPAIR OF THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413476April 23, 2021
STRUCTURE:BODY
BOTH MY FRONT AND REAR DRIVERS SIDE DOOR HAVE BEEN FAILING TO OPEN ON MY 2016 HYUNDAI TUCSON. RECENTLY MY REAR DRIVERS SIDE DOOR HAS COMPLETLY FAILED TO OPEN (INSIDE AND OUTSIDE) LEAVING ME WITH ONE DOOR TO ACCESS MY CHILD IN THE BACKSEAT. I HAVE TO PULL MY DRIVERS SIDE DOOR HANDLE MULTIPLE TIMES IN ORDER FOR IT TO "CATCH" AND OPEN. I TOOK THE CAR TO LITHIA HYUNDAI OF FRESNO AND THEY ADVISED ME THAT I NEED TO REPAIR BOTH ACTUATORS AND IT IS NOT CONSIDERED A "SAFETY ISSUE" MORE OF A "WEAR AND TEAR" ISSUE. THIS IS A HUGE SAFETY ISSUE ESPECIALLY IF YOU HAVE KIDS AND NEED TO GET OUT IN AN EMERGENCY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413349April 22, 2021
STRUCTURE:BODY
BACK PASSENGER DOOR LOCK ISSUE. DOOR WON'T OPEN FROM EITHER INSIDE THE CAR OR OUTSIDE THE CAR. THIS IS A SAFETY HAZARD. I COULD NOT GET MY GRANDDAUGHTER OUT OF THE CAR. THE DOOR WOULD NOT OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412976April 20, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT AFTER LOCKING AND THEN UNLOCKING THE FRONT DRIVER'S AND PASSENGER'S SIDE DOORS, BOTH DOORS COULD NOT BE OPENED FROM THE OUTSIDE OF THE VEHICLE. THE DOOR LOCK ACTUATORS WERE REPLACED HOWEVER, THE FAILURE PERSISTED. AN UNKNOWN DEALER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413050April 20, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED IN HIS DRIVEWAY, THE DRIVER'S SIDE REAR DOOR WOULD NOT OPEN. NO WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 34,518.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413099April 20, 2021
UNKNOWN OR OTHER
MULTIPLE DOORS UNABLE TO OPEN WHEN MANUALLY UNLOCKED, FROM THE OUTSIDE HANDLE AND ALSO FROM THE INSIDE HANDLE. THIS IS A MAJOR SAFETY PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413104April 20, 2021
UNKNOWN OR OTHER
WHEN PARKED WITH EITHER THE ENGINE RUNNING OR NOT, FRONT PASSENGER DOOR REQUIRES REPEATED PULLS ON EXTERIOR HANDLE TO OPEN AN UNLOCKED DOOR. DOOR OPENS FINE USING INTERIOR HANDLE. THIS PROBLEM BEGAN APPROXIMATELY ONE MONTH AGO AND NOW THE DRIVER'S DOOR IS EXHIBITING THE SAME SYMPTOMS. BOTH DOORS OPEN FINE FROM INTERIOR HANDLES BUT REQUIRE MULTIPLE (UP TO 5-6) PULLS TO OPEN WITH EXTERIOR HANDLES. THIS IS A SERIOUS SAFETY ISSUE AND IT IS TROUBLESOME THAT THE DRIVER SIDE DOOR IS NOW EXHIBITING THE SAME SYMPTOMS. UPON CHECKING ONLINE, I SEE POSTS DESCRIBING SIMILAR ISSUES WITH 2015/2016 TUCSONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413116April 20, 2021
STRUCTURE:BODY
PASSENGER FRONT AND DRIVER REAR DOORS DO NOT OPEN TO GET IN OR OUT OF VEHICLE. YOU GET STUCK IN THE CAR AND CANNOT EXIT OUT THESE DOORS! REAL SAFETY HAZARD IF YOU GET STUCK IN THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408643April 18, 2021
UNKNOWN OR OTHER
RIGHT REAR PASSENGER DOOR LATCH WOULD NOT OPEN FROM INSIDE OR OUTSIDE. NOW THE LEFT REAR PASSENGER DOOR LATCH WILL NOT OPEN FROM INSIDE OR OUTSIDE. THE DRIVER DOOR DOES NOT OPEN ALWAYS WHEN USING THE KEY FOB EVEN THOUGH THE BATTERIES HAVE BEEN REPLACED. THIS IS A SERIOUS SAFETY ISSUE AND SHOULD HAVE A RECALL ON THE DOOR LATCH ASSEMBLY MECHANISMS. I HAVE A 2016 HYUNDAITUCSON LTD BUT AM READING ON THE INTERNET THAT MANY 2015-2017 HYUNDAI OWNERS ARE HAVING THE SAME ISSUE. MY GRANDCHILDREN ARE AT RISK IN THE BACKSEAT! PLEASE CHECK INTO THIS ISSUE QUICKLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408569April 17, 2021
UNKNOWN OR OTHER
RIGHT REAR DOOR STOPPED WORKING. THE DOOR DOES NOT OPEN FROM THE OUTSIDE OR INSIDE EVEN WHEN UNLOCKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408579April 17, 2021
STRUCTURE:BODY
OUT OF NOWHERE, THE REAR PASSENGER DOOR REFUSES TO OPEN. THE REMOTE CAN LOCK/UNLOCK THE LOCKING KNOB, BUT THE DOOR IS IMPOSSIBLE TO OPEN FROM INSIDE OR OUTSIDE. THE VEHICLE WAS IN A STATIONARY STATE. THIS IS A WELL-KNOWN PROBLEM AMONGST 2016 TUCSON OWNERS. PLEASE REFER TO TWO ONLINE FORUMS. HTTPS://WWW.HYUNDAI-FORUMS.COM/THREADS/REAR-PASSENGER-DOOR-WONT-OPEN.603329/ HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T57988_DS1084478 ALSO, IN KOREA, THE SAME VEHICLE IS ON RECALL FOR THE DOOR LATCH PROBLEM. I BELIEVE THIS IS A SERIOUS SAFETY ISSUE BECAUSE IF THE DOOR DOES NOT OPERATE IN CASE OF EMERGENCY, HOW CAN SOMEBODY EXIT FROM THE CAR TO SAFETY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408340April 16, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE DOOR COULD NOT BE UNLOCKED, AND WOULD NOT OPEN FROM INSIDE OR OUTSIDE THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER LEXINGTON PARK HYUNDAI LOCATED AT 22514 THREE NOTCH RD, LEXINGTON PARK, MD 20653 WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT YET CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. THE VIN WAS NOT AVAILABLE.*DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408364April 16, 2021
STRUCTURE:BODY
THE REAR PASSENGER SIDE DOOR WOULD NOT OPEN FROM THE INSIDE OR OUTSIDE. IT STARTED OUT AS AN INTERMITTENT PROBLEM WHERE THE DOOR WOULD NOT OPEN ON THE FIRST OR SECOND TRY BUT WOULD EVENTUALLY OPEN. IT QUICKLY BECAME A PERMANENT PROBLEM WHERE THE DOOR WOULD NOT OPEN AT ALL. THIS IS A HUGE SAFETY ISSUE AS I HAVE 2 YOUNG CHILDREN IN CAR SEATS IN THE BACK SEAT AND NEED TO BE ABLE TO OPEN BOTH REAR DOORS TO GET THEM IN AND OUT OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407996April 14, 2021
STRUCTURE:BODY
THE REAR PASSENGER DOOR WOULDN'T OPEN EITHER FROM INSIDE OR OUTSIDE. THIS IS A KNOWN ISSUE AND MUST BE ON A RECALL LIST. HYUNDAI TUCSON PRODUCED BETWEEN 2015 AND 2016 HAVE THIS ISSUE AND IN KOREA, HYUNDAI KOREA HAS BEEN REPAIRING THIS PROBLEM AT NO CHARGE. (SEE BELOW KOREAN SITE) HTTP://WWW.CONSUMERWIDE.COM/NEWS/ARTICLEVIEW.HTML?IDXNO=37459 HYUNDAI USA SHOULD DO THE SAME. THIS IS A SAFETY ISSUE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408025April 14, 2021
STRUCTURE:BODY
OUR CAR FRONT DRIVER DOOR WILL NOT UNLOCK FROM THE OUTSIDE WITH THE REMOTE FOB OR THE DOOR HANDLE. THE ONLY WAY TO OPEN THE DOOR IS TO USE THE HANDLE ON THE INSIDE OF THE DOOR. THIS HAPPENS CONTINUALLY NOW & STARTED HAPPENING ABOUT 2 MONTHS AGO FOR NO IDENTIFIABLE REASON. WHEN APPROACHING THE CAR TO GO FOR A DRIVE, WE HAVE TO OPEN THE FRONT PASSENGER SIDE DOOR FIRST & REACH ACROSS TO THE DRIVER SIDE & UNLOCK FROM THE INTERIOR. NO OTHER WAY TO DO IT. WE SEARCHED ONLINE AND THIS SEEMS TO BE A VERY COMMON ISSUE WITH HYUNDAI SUVS, WITH OTHER INSTANCES OF DOORS NOT EVEN BEING ABLE TO BE OPENED FROM THE INTERIOR EITHER. IT LOOKS LIKE THERE IS A MALFUNCTIONING DOOR "ACTUATOR". SOME CASES HAVE HAD TO COMPLETELY DESTROY THE INTERIOR DOOR PANEL TO BE ABLE TO ACCESS THE MECHANISMS OF THE DOOR TO REPLACE THE ACTUATOR. SINCE IT IS A VERY COMMON PROBLEM, AND A SAFETY ISSUE IF PEOPLE CANNOT OPEN DOORS FROM INSIDE OR OUT, THIS SHOULD BE A SAFETY RECALL. REALLY THIS IS A SERIOUS SAFETY ISSUE IF YOU CANNOT OPEN YOUR DOOR TO GET OUT OF THE CAR IN CASE OF AN EMERGENCY. PLEASE EVALUATE THIS ASAP & HAVE HYUNDAI ISSUE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407877April 13, 2021
STRUCTURE:BODY
WHEN TRYING TO GET INTO MY CAR, I UNLOCK MY DOORS. WITH ALL DOORS UNLOCKED I TRY TO ENTER THE DRIVER DOOR FROM THE OUTSIDE. IT TAKES MULTIPLE POOLS ON THE HANDLE FOR THE DRIVE DOOR TO GET THE LATCH INSIDE THE DOOR TO RELEASE AND OPEN THE DOOR. MY DOOR BECOMES STUCK AND I AM UNABLE TO GET INSIDE MY VEHICLE. THIS CAN BE A POTENTIAL SAFETY ISSUE, IN DARK PARKING LOTS, UNSAFE LOCATIONS, PREVENTING ME FROM GETTING IN MY VEHICLE. I TOOK MY VEHICLE TO HYUNDAI DEALER. THEY STATES NOTHING IS WRONG WITH MY DOOR AND IT WORKS FINE. THIS WAS APPROX APR IN 2020. BEGINNING THIS WEEK MY PASSENGER SIDE FRONT DOOR WILL NOW ALSO NOT OPEN FROM THE OUTSIDE, EVEN IF MY DOOR IS UNLOCKED. NO MATTER HOW MANY TIMES I PULL THE HANDLE THE PASSENGER DOOR WONT RELEASE FROM THE OUTSIDE. I HAVE TO OPEN THE DOOR FROM THE INSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407883April 13, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE DRIVER SIDE FRONT DOOR WILL NOT OPEN FROM THE OUTSIDE AFTER IT HAS BEEN LOCKED AND UNLOCKED WITH KEY FOB OR KEY. THE VEHICLE WAS PARKED AND LOCKED WITH KEY FOB THEN WOULD NOT OPEN. YOU HAVE TO CLIMB THROUGH THE PASSENGER SIDE AND OPEN FROM INSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407886April 13, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE REAR PASSENGER DOOR WILL NOT OPEN FROM THE INTERIOR OR THE EXTERIOR. IT WAS PARKED AND I TRIED TO OPEN THE DOOR AND IT WILL NOT MOVE. THIS IS A HUGE SAFETY ISSUE BECAUSE YOU CANNOT GET OUT THAT DOOR. THIS HAPPENED TO 2 OTHER DOORS ALSO. ONE WAS COVERED BECAUSE IT WAS STILL UNDER WARRANTY, IT IS NOW PAST MY WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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