Hyundai Tucson Complaints (2017)

1,095 consumer complaints on file.

#11530070July 3, 2023
ENGINE
This vehicle was maintained exceptionally well! But yet cylinder # 1 went out. No compression.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530115July 3, 2023
ENGINE
I am writing to bring a critical matter to your attention concerning my 2017 Hyundai Tucson. On July 1st, 2021, while driving my vehicle, I encountered a sudden loss of engine power with no prior warning. Concurrently, the engine light illuminated and began flashing, indicating a severe problem. After reaching the AutoZone store located at 720 Dairy Ashford, I promptly explained the situation to their staff, who graciously conducted a diagnostic check on my vehicle. To my astonishment, they informed me that my car had a complete lack of engine oil, and Code #P1326 was being displayed, despite recently undergoing servicing at North Freeway Hyundai for an open recall and at my local Firestone. Both service centers even performed a complimentary inspection, during which no issues were reported regarding the engine oil level. However, I did inform the Firestone location about a noticeable difference in performance before they serviced my vehicle, which was duly noted in the report. This leads me to assume that the engine was displaying signs of damage before my visit to Firestone.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529859June 30, 2023
UNKNOWN OR OTHER, STRUCTURE:BODY, ELECTRICAL SYSTEM
The 2017 hyundai tucson will trap you inside the car. The doors will work intermittently and other times they simply will not open. Even when the car is unlocked. This was recalled on certain models and years but not this one. Huge safety concern being trapped inside the car or stuck outside car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529622June 29, 2023
UNKNOWN OR OTHER
NHTSA Recall Number: 993 Recall Description: Inspect and Anti Theft Software Upgrade
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529659June 29, 2023
ENGINE
my 2017 Tucson started using more oil between oil changes back in January/Feb of this year (2023). I took it to the Hyundai dealership I purchased it from & they performed an 'oil test' on it @ that time. It past the test & they told me everything was fine. On Good Friday 4/7/23 I had an oil change, again was told everything looked good & was fine. On Friday 5/12/23 (5 weeks to the day)I was on way home from work, my vehicle started to make a horrible banging noise. Soon as I got home, my husband checked it & vehicle was down 4 quarts of oil. Not one sensor light came on warning me of this either. How in 5 weeks did vehicle consume 4 qrts? I park on pavement and there are ZERO oil puddles under vehicle. I had vehicle towed back to the same dealership, I was told engine was blown and there was nothing they could do for fixing it unless I wanted to pay (no warranty) because I have 117K on vehicle. I also spoke with Hyundai corporate and they told me the same thing. I have a 1.6 GDI engine. That particular one is not recalled (yet) but, it has the EXACT SAME ISSUES as every other Kia and Hyundai that is being recalled. With the complaints & concerns I had with it and its a KNOWN issue for Hyundai motors having this issue, why wasn't I offered a knock sensor to help prevent this? How did vehicle consume 4 quarts in 5 wks & not one warning light came on? How can the dealership/company stand behind faulty vehicles? These are not little fixes and right now, we cant fix ours becuase we cant afford it. We are paying our monthly loan payment on a dead horse, so to speak. I called a lawyer and unfortunately, I was told they cant help me. Someone has to hold these companies accountable for known faulty equipment. I was lucky vehicle didn't catch on fire or it just 'died' and and accident occurred due to it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529399June 28, 2023
ENGINE
Rapid oil loss and complete engine failure at an intersection. 110,000 miles. Unexceptable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528834June 26, 2023
ENGINE
My engine failed in my car due to the engine over consuming oil. There is a recall with Hyundai with certain engines consuming to much oil. My cylinder one has completely gone out. Hyundai refuses to fix. It has been down since the end of February early March. The dealership has had my car since April 7
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528667June 24, 2023
ENGINE
Engine seized and needs to be replaced, possibly due to bad rod bearing. Was also excessively burning oil and constantly needing to be checked prior to seizing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528565June 23, 2023
ENGINE
Vehicle has approx. 86,000 miles on it. Engine light came on in the middle of the desert. Was able to get vehicle into Hyundai dealership and they are recommending a new engine (upper engine problem specifically a valve issue; however, cannot guarantee for $8,000 price tag that just fixing the valve would totally fix the problem. Hence, the brand new engine recommendation). Not under manufacturer's warranty due to second ownership. TV commercials & website show first owner warranty info only, not second owner info. Feels misleading on Hyundai's part. Being stranded in the middle of the desert could be life-threatening when engine goes out. I've seen numerous engine complaints on the NHTSA website; however, would like to see an investigation into 2017 Hyundai Tuscon engines and why they are having so many verifiable problems. Dealerships can hide behind the facts that this specific VIN# related engine has not had a recall. (Other 2017 Hyundai Tuscon engines have had recall issues, but our vehicle based on VIN# has not). This should be investigated and changed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528309June 22, 2023
ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2017 Hyundai Tucson. The contact stated that while driving at an unknown speed, an abnormal knocking sound started with the check engine warning light was illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the oil level was extremely low. The vehicle was taken to the dealer to service recall NHTSA Campaign Number: 21V727000 (Engine); however, the recall was not related to the failure. The manufacturer was notified of the failure. The vehicle was repaired. The failure mileage was approximately 63,000. The consumer stated that the vehicle was not repaired. The issue still persists, and the oil light never comes on. An oil consumption test from the mechanic was requested and the vehicle is to be checked after 1000 miles. Unfortunately, the oil only lasts approximately 400-600 miles before the engine starts knocking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528428June 22, 2023
ENGINE
I have had engine problems with this car since I purchased in 2017. These issues range from transmission overheating, water pump replacement, and most recently, the car's engine failed while driving. The vehicle is now with the Hyundai dealer, who confirmed that a new engine replacement is required. My wife, toddler and 6-year old son where in the car when it failed while stopped in traffic. The car has excessive oil burn; therefore, I would purchase and add oil every 2-3 months to ensure oil levels do not reach an unsafe level, on top of regular oil changes. The oil light has never turned on despite these issues. The engine light came on only once after managing to restart the car and struggling to get the car to the Hyundai dealership after numerous start and stops on the way. For a car with less than 100k miles (6 years old), the car is the highest maintenance and poorest quality car I have ever owned. The car is unsafe and I have genuine concerns about other peoples' safety as it relates to the engine in this Hyundai Tucson. Additionally, my wife and I are not aggressive drivers and both have excellent driving records. We always take good care of our vehicles. This car was simply built poorly, as confirmed by the Hyundai dealership after stating that I need engine. I will contact again if Hyundai does not honor the warranty for this vehicle (10 year, 100k mile, original owner).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527731June 19, 2023
ENGINE
Engine needs replacement, possibly due to worn rod bearings. This matches the issue with Hyundai recall #209, which was for approximately 100,000 of the same year Tuscons. However, I was excluded from the recall and Hyundai now will not consider this a recall issue, even though it appears to be the same defect
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527500June 17, 2023
STRUCTURE:BODY
Rear drivers side door will not open. Difficult to access kid in car seat. It has not been taken to dealer yet, BUT it’s a common and expensive failure of door latch discussed online.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527244June 15, 2023
ENGINE, ELECTRICAL SYSTEM
Problem with the engine
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526812June 13, 2023
ENGINE, FUEL/PROPULSION SYSTEM
Hello, I'm contacting you re: the nationwide Hyundai Oil Consumption issue w/ certain makes & models. I own a 2017 Tuscon w/ just over 56K miles on it. Late last year, we drove my car from our home in Ky to Gatlinburg TN. While we were driving thru Cades Cove, my car acted up, so we found a local repair shop & they looked my car over & determined I needed 4 QUARTS OF OIL added! My car was almost BONE DRY!!! I recently finished my 3 trips to the dealership for the 'oil consumption tests' I'm not sure what was done to my car on each visit, EXCEPT I do know on visit #2, they cleaned my engine/pistons & changed the oil. After that, I drove it aprox 1582 miles & 'lost' 3/4 of a quart of oil. They Hyundai Co seems to think this is acceptable, however, I do NOT!!! NO vehicle should burn/leak/lose that much oil over a 1500 mile trip!!! I got NO resolution regarding this issue, except I was told by my service tech to "keep an eye on the oil & add as needed" ... are you kidding me?? My car runs HORRIBLY & uses alot of gas now ( who can afford THAT??? ) I've owned Hyundai cars since 2006 & ALWAYS LOVED them & the brand, BUT after this, I will NEVER buy another one!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526320June 10, 2023
ENGINE
Engine is still under warranty. Only 70,000 miles on it. Started burning massive amounts of oil leading to acceleration issues and low pressure. No oil light ever came on. We realized it was bone dry, in between intervals of recommended oil change. We filled up and monitored. Car is burning over a quart of oil every 1,000 miles causing unsafe driving conditions and costly repairs that are outside of the recommended maintenance in owner manual. Hyundai dealership refuses to approve oil consumption test. Case management will not return my communication. Car has been in the shop for 5 weeks without an answer. This is happening to thousands of people. People who didn’t realize it early enough are being left stranded with seized engines and Hyundai taking no ownership even though most are under warranty still.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526290June 9, 2023
UNKNOWN OR OTHER
The front and back driver side door lock actuator assemblies stopped work. The driver side rear door stopped unlocking from the inside and outside all together, locking you in the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525998June 8, 2023
POWER TRAIN
FRONT AXLE SHAFT LEAK CONFIRMED BY AAMCO OF EAST HARTFORD TECHNICIAN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525818June 7, 2023
POWER TRAIN, ENGINE
Driving into work on Friday June 2, 2023 my engine started making a noise that got progressively worse as I got to work. The engine was knocking loudly and I was not comfortable driving it home. I called AAA and had the vehicle towed to a Hyundai Dealership. The car has 77,780 on it. I bought it used in 2019. The engine is no good. No lights no indication of any problems just that horrible noise. I was told because I bought it used the powertrain warranty wouldn't apply. I did buy an extended warranty and am now waiting to see if they will cover the engine. I am now up to $300.00 in "diagnostic" fees. I knew the engine was gone I could have saved my money but of course need to now jump through hoops to see if this will be covered. Not holding my breath I am sure there will be some fine print in which is will be denied. They said that it would cost $15000.00 to put in a new engine. I owe $9000.00 on the car. UNBELIEVABLE!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525915June 7, 2023
ENGINE, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
Car has been hesitating to start this last week, Friday 6/2/23 warning lights came on & air conditioning stopped working. My local Hyundai shop is booked 2 weeks out so I already have an appt for 6/13/23. But on 6/2 I barely made it to a shop close to my home for a diagnostic check. Code P1111 was stored, cleared & retested. It's for fuel pump, circuit was tested & no faults were found & test driven with no return of code. Picked up car on Monday 6/5 with no issues. Tuesday car hesitated to start, 3rd time it started with no issue & no warning light/s. Today 6/7 around noon while I was making a turn the car completely shut off without warning. I've also noted that the oil level is always low, I have to check & put in oil at least every 2 weeks but there doesn't seem to be an oil leak. Also from stop to go at a light for example the car hesitates and then jerks forward. In the past I was told at a Hyundai facility that this is normal because of the dual clutch or something to that fact. The incident today was scary as there were a lot of cars behind me and cars coming towards me. The attached pic of warning lights was from Friday, 6/2/23.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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