Hyundai Tucson Complaints (2022)

509 consumer complaints on file.

#11533320July 19, 2023
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
I turned right into my driveway at a slow speed. As I went onto the driveway, the car surged forward. To avoid driving into the garage door, I turned to the left to drive along the side of my house thinking I would be able to stop it. I kept hitting the break but the car kept going. When the vehicle did not stop, I steered to the right because I thought it could be possible that my neighbor's dog could be in the adjacent yard (to the left of my house) The ground between the houses is pitched down (to the left) towards my house and I side-swiped the back half of the side of my house. Although applying the break, my car continued after sideswiping the side of my house with the front right side of my car and went into the house behind my house causing damage to that house. My car stopped when it went into the house behind my house.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11533363July 19, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Sudden braking / collision warning. Approximately 10 times in reverse at a very low speed. 2 times in forward Drive (once at a very low speed & once at approximately 30 mph). Dash constantly alternates between warnings for Uneven Roads Ahead and Slippery Roads Ahead. I took it to Brookshire Hyundai service on 7/19/23. I was told that Hyundai is aware of the problem but doesn’t know how to fix it so just take my car home and check back to see if they have a fix in a month or so.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533223July 19, 2023
FUEL/PROPULSION SYSTEM
Without any warning indicator my 2022 Hyundai Tucson (11850 miles on car) stalled on the road. I received an alert on my phone from Hyundai, after the car shut down that there was a system failure. Car was towed to Pugi Hyundai dealership (where I purchased in new in Jan. 2022) and after several days I was advised the following: Cause: P0303 Cylinder #3 misfire active. Hyundai technical service Bulletin 23-FL-002H-1 addressed concern. 20DA14R1 Replace 1 GDI fuel injector which includes ((1) injector assey-fuel, (3) combustion seal ring, (1) pipe-high pressure, (4 ) k-Bolt. The dealership and Hyundai Corp. state that until the vehicle breaks down they aren't able to replace the KNOWN defective parts. Therefore, I am left driving a vehicle that WITHOUT warning can stall on the road which is a MAJOR safety risk!!!! This is absolutely not acceptable. This should be a recall! The dealership stated they can replace the remailing 3 fuel injectors for $799.00 pre-tax. I asked what batch of fuel injectors are they using and the Service Manager stated the new and improved. The old batch was discarded!!!! How is this legal??????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532928July 18, 2023
SERVICE BRAKES, STEERING
The contact owns a 2022 Hyundai Tucson. The contact stated while driving approximately 20 MPH and depressing the brake pedal, the brakes and power steering malfunctioned, causing the contact to momentarily lose control of the vehicle and the vehicle drove into the middle of a busy intersection. The contact stated that the failure had occurred on two previous occasions and the vehicle was taken to the local dealer, but no cause for the failure was found. The manufacturer was not notified of the failure. The failure mileage was 300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532258July 14, 2023
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
HeV and engine light came on while car was in motion and immediately lost power/decelerated, causing traffic hazzard to other potential drivers due to sudden and unexpected change in speed and inability to move car out of road. There were no prior warnings. Car is in shop and available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532113July 13, 2023
UNKNOWN OR OTHER
the inverter refill coolant light keeps coming on. Check the fluid levels with the car running and off and the are full. Contact Hyundai and they have no idea what this is. Seeing this all over the forums for the 2022 Hybrid.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532158July 13, 2023
ENGINE
My car broke down on the highway, found oil leaked out. Oil Plug fell off during drive making immediate oil loss which in result caused catastrophic engine failure. Vehicle needs new engine. The car received service maintenance in authorized Hyundai City of Bay Ridge Dealership. Car is less then one years old with only 4500 miles on it and oil plugs are not supposed to fall off the car without any apparent reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531452July 10, 2023
ENGINE
My vehicle wouldn't start.3 warning indicator lights came on. I had just driven my car 4 hours ago and was going to delivery a cake. My car was parked in my garage. I pushed starter but vehicle wouldn't start. Had to push starter several times before indicator lights would shout off. Had to have vehicle towed to dealership on 7/9/23
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530598July 6, 2023
STRUCTURE
The contact owns a 2022 Hyundai Tucson. The contact stated that while self-inspecting the vehicle, he became aware that the moldings on the roof had detached. The contact related the failure to NHTSA Campaign Number: 23V038000 (Structure). The vehicle was taken to the dealer, where it was repaired; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530552July 5, 2023
POWER TRAIN
I am very distracted with this NEW car. This is the second time this has happened to my brand new Hyundai Tucson PHEV 2022. I was reversing on a slope, I changed gears to Drive, and then suddenly my car got stuck and stayed on neutral for no reason. Can’t turn off the car, or even change gears anymore. This is terrible! Please fix my issue Hyundai! The first time this happened was 3 months after I got my car when I was camping and I had to have it towed to the dealership. The Hyundai team said there was nothing wrong and said it wouldn’t happen again. This is the second occurrence now within owning this new car and it hasn’t even been a year yet! This is not safe and on top of everything I ended up blocking up an entire street because the car could not be moved. Not only did I have to spend my time but also my money dealing with these issues. Now I have to deal without a car and I dont feel safe going anywhere with this car. i need this to be fixed asap. it is my new car and i shouldnt have to deal with this type of stress. Please help me in getting these issues resolved. I do not feel safe going anywhere with until I know that this won’t happen again. I am well within the power train warranty and well within basic warranty of my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529682June 29, 2023
ENGINE, POWER TRAIN, SERVICE BRAKES
My pregnant wife’s 2022 Hyundai Tucson lost engine power while on the interstate with our 16 month toddler in the car. Luckily she was able to get off the interstate and into a safe parking lot. The car only has 23000 miles and has been kept up with Hyundai’s scheduled maintenance from their dealership. The engine is knocking and experiencing rough idle. Once I arrived I was able to read that there was an engine cylinder 2 misfire. About an hour later the “MyHyundai” app sent the same error codes. It took the tow truck driver 15 minutes to go 10 feet to the flat bed as the car would turn its self off. Incredibly dangerous for a car less than two years old. I hate that I might’ve gotten my wife and son such a dangerous vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528522June 23, 2023
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
The contact owns a 2022 Hyundai Tucson. The contact stated that the vehicle was taken to the local dealer for an alternator replacement. The vehicle was repaired. The contact stated that the vehicle was serviced at 45,000 however, upon retrieval of the vehicle, the mileage was 29,000. While driving, the idle START/STOP became inoperable. The radio failed to shut off and caused the battery to be drained. The contact called the dealer who informed him it would take six weeks for the battery to recalibrate. The manufacturer was not contacted. The failure mileage was approximately 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528350June 22, 2023
POWER TRAIN, HYBRID PROPULSION SYSTEM
The contact owns a 2022 Hyundai Tucson. The contact stated while driving 55 MPH, the vehicle lost motive power without warning. The contact pulled over on the side of the road and turned off the vehicle. The contact was able to restart the vehicle and the vehicle operated normally. On another occasion while attempting to reverse out a parking spot, the transmission failed to shift into reverse. The vehicle was towed to the dealer and the transmission was replaced. On another occasion while starting the vehicle, the message indicating the Hybrid battery failure was displayed. The vehicle was taken to the dealer and the contact was informed that harness control needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but no assistance was provided. The failure mileage 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527983June 20, 2023
ENGINE, HYBRID PROPULSION SYSTEM
The contact owns a 2022 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the hybrid alert warning light illuminated, and the vehicle then decelerated. The contact veered the vehicle off the road and turned the vehicle off and restarted the vehicle. The collision alert and check engine warning light illuminated. The vehicle was taken to the dealer where the contact was informed of an unknown issue with the power train however, the contact was informed that failure was corrected independently and that the check engine warning light needed to be reset. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure and provided a case number. The failure mileage was approximately 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527490June 17, 2023
ENGINE, FUEL/PROPULSION SYSTEM
On two occasions, both on busy highways traveling at about 65mph the engine just quit running. Very scary but fortunately was able to drift to the side of the road and wait for assistance. The car was towed to the nearest dealer two hours from my home. After the fuel injectors were replaced it was returned to us two weeks later. It only had 9,000 miles on it. This is a very dangerous problem to just stop running with no warning. We could have been hit from behind and killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527351June 16, 2023
POWER TRAIN
AWD warning light illuminated under 20K miles. Took vehicle to dealer, dealer advised that vehicle was unsafe to drive. Unknown ETA on parts or repair time. Dealer did advised that it's a warranty issue. Other circumstances surrounding this issue: Issue 1 6 Weeks ago wife received email from Hyundai indicating vehicle was due for service. Wife took vehicle to dealer, she was turned away and advised that service was required. Issue 2 I phone Hyundai corporate from work where all calls are recorded. Phone system has beeping sound every 30 seconds. Hyundai rep was also advised verbally that calls were recorded. Into the phone call she asked if she was being recorded and I advised her yes. She said that their policy prohibits customers from recording their calls. I asked for copy of that policy that I never received. Issue 3 I then scheduled appointment with same dealership and took time off work. Arrived and was advised internet was down all day and they couldn't service vehicles. Was advised I would receive callback. 3 weeks and never received. Issue 4 Approx 6-8 weeks into this issue and revisited dealership. Within 40 minutes they advised me the vehicle was unsafe to drive. Summary It is believed that the vehicle may have been unsafe to drive for many weeks. Where service facility had opportunity to run diag scan, but never did.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527010June 14, 2023
SERVICE BRAKES
It was around 7 in the morning and I was getting ready for work. My garage door was open. A neighbor started pounding on my front door telling me my garage was on fire. I opened the door from my kitchen to the garage and seen smoke but it didn't seem major. I grabbed my keys and ran outside to pull my car out of the garage. I started the car and put it in reverse. It didn't want to move so I floored it. Once I got it into the driveway I heard the neighbors yell, "Lady! Get out of the car! The car is on fire!" I jumped out and seen the car was fully engulfed and had spread to the roof of the house. I grabbed the waterhose. It was of no help so I ran into the house to get my children out. Our home and everything in it were a total loss. Also my daughters car. Two of our dogs ran away. The car has been inspected by State Farm. They stated that the fire started in the engine compartment; the right front drivers side. Electrical; most likely the ABS. There were no warnings lights or symptoms. We only had the car for 5 months, it had 8000 miles on it. The oil had been changed at the Hyundai dealership just 5 weeks prior. I have talked to numerous people with Hyundai's that have caught fire, but not a 2022 as of yet. We have signed releases for Hyundia to inspect the car in February but they have not. It is still at the local tow yard. They are also supposed to inspect the house. They have offered to buy the car back but we have not agreed. We believe we are entitled to more compensation than that. I also have videos taken by neighbors and ring doorbells.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11526508June 12, 2023
VISIBILITY:SUN/MOON ROOF ASSEMBLY, VISIBILITY/WIPER
While driving our 2022 Hyundai Tucson, with panoramic sunroof, on the highway my wife and son suddenly heard a very loud bang, like a gunshot. After pulling over an inspection of the car found the sunroof had completely shattered and there was a large hole in the roof. Fortunately, the interior fabric cover was closed otherwise they would have been showered with shattered glass while driving. When this occurred there was no indication of any flying or falling objects and inspection of the glass shards captured by the fabric cover didn't show anything but glass, no rocks, etc.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525937June 7, 2023
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
All electrical systems proceeded to malfunction with the check engine and driver safety system warnings blaring. Vehicle proceeded to accelerate from 10-40 mph on its own for approximately 400 meters on the freeway. Vehicle brake and acceleration system did not respond to any driver input for approximately the entire length. Vehicle then proceeded to respond normally temporarily allowing us to pull over to a nearby parking lot and engage the emergency parking brake and out the gear into park. Transmission gear indicator then proceeded to switch randomly from Drive to neutral to park and repeating with infotainment system glitching. After engine was shut off and given time it was restarted and vehicle operated normally. Vehicle is currently under diagnosis with service center (Huffines Hyundai McKinney).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525287June 4, 2023
AIR BAGS
On 6/2/2023, my 16 year old Granddaughter was involved in a head on collision involving a driver who ran a red light. Upon impact of the two vehicles, none of the airbags in my Granddaughter's 2022 Hyundai Tucson SEL deployed. The impact was so severe that the Hyundai Tucson was totaled. My Granddaughter and her passenger's safety were severely at risk because of this malfunction! To my knowledge, no problem of this nature has been reproduced for confirmed by a dealer or independent service center. The car is available for inspection upon request. The vehicle hasn't been inspected by the manufacturer or insurance representative. The Police and EMT on the scene saw that the airbags did not deploy. I have filed a complaint with Hyundai Corporate Office in Alabama. There were no warning lamps, messages or other symptoms of the problem prior to the failure.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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