Hyundai Tucson Complaints (2025)

277 consumer complaints on file.

#11680436August 13, 2025
ELECTRICAL SYSTEM, SERVICE BRAKES, ENGINE
My entire dashboard goes black and I lose all directions and functions in car. It happens when driving often. Additionally after taking to dealership, it's getting worse. Now warning lights come on and stay on such as master warning lights, batteries, power steering, etc. AC shuts off, the car misses out when driving between 25 and 30 mph. The dealership told me it's not safe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679067August 7, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Several times now the Forward Collision Safety has activated and the car came to an abrupt stop. The car in front of me was braking and I was lightly tapping the brake pedal when out of nowhere the car started shuttering and came to a complete stop. This definitely scared me and I was relieved that the car behind me did not rear end me. I was not going fast by any means and I did not slam on the brakes as there was no need to. The Forward Collision is not a safety feature. This is a real problem and now I am scared of this braking design. I now deactivate this feature every time I turn the car on because there is no way to permanently dismantle this. Hyundai needs a recall to correct this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678968August 7, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, UNKNOWN OR OTHER
Vehicle: 2025 Hyundai Tucson SEL Approximate Date of Incident: [XXX] Description of Problem: While driving at normal speed, the dashboard display and exterior lights suddenly turned off, then reset. The speedometer and warning lights disappeared, then reappeared after a few seconds. This has happened once and I am concerned for my safety, especially if driving at night or in traffic. This issue has been reported by several other owners online, and it appears to be a widespread electrical or software fault. I am requesting that NHTSA investigate and Hyundai issue a recall or fix. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678582August 5, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
On two occasions, the dash lights kept blacking out, along with the Heads Up Display. On my way to the dealer for a maintenance appointment, all of the emergency lights came on and would not go away. After parking at the dealer service center, I told my service rep what happened, and when she restarted the vehicle, the lights were still on. I was immediately given a loaner. After making the repair, the mechanic asked to keep the vehicle to drive for a few days to make sure the problem didn't come back. I know these problems can reappear, even after they are fixed. I don't want to drive the car if the safety lights are all illuminated, but I also don't want to be stuck someplace without transportation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678518August 5, 2025
ELECTRICAL SYSTEM
The contact owns a 2025 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the instrument turned blank for several seconds. The contact stated that the failure had recurred several times while driving. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 2,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676592July 28, 2025
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2025 Hyundai Tucson. The contact stated while driving approximately 35 MPH, the instrument cluster went black; however, the radio was still playing. There were no warning lights illuminated. The contact stated that the failure was intermittent and occurred while driving at various speeds. The contact stated that occasionally the failure lasted for 20 minutes before the instrument cluster returned to normal function. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the coaxial cable needed to be adjusted. The vehicle was repaired; however, the failure reoccurred. The contact had taken the vehicle back to the same dealer who diagnosed the vehicle and informed the contact that the instrument cluster wiring harness needed to be replaced. The vehicle was not yet repaired. The manufacturer was informed of the failure. The failure mileage was approximately 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676584July 28, 2025
EXTERIOR LIGHTING
On Friday, [XXX], around [XXX] PM while traveling home my dashboard lights on the instruments panel and windshield pop up display were out, then back on, then out again, and then back on. On Saturday, [XXX], I traveled to another area about an hour away and all was fine, but on the way home it went out at least 12 times. Sometimes the dashboard light would come back up but not the pop-up display. When these go out I can not see my speed or any alerts that may possibly come up. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676326July 26, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
1. 2 Sundays ago the car just slowed to almost a stop while driving. The radio turned off and the lights on dash came on. Took to service next morning and of course they couldnt duplicate problem. 2. Last week, the radio blacked out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676105July 25, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving through a green light, no car in front of me, collision avoidance activated and applied full brake. If a car had been close behind me I would have been rear ended.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674828July 20, 2025
ELECTRICAL SYSTEM
Subject: Ongoing Electrical and Safety Issues with 2025 Hyundai Tucson Limited Complaint Description: I am reporting a recurring and serious safety issue with my 2025 Hyundai Tucson Limited. I am the original owner and purchased the vehicle brand new, directly off the truck. It has now been to the dealership four separate times for the same persistent “Check User Authentication” electrical issue. Most recently, the driver display screen went completely blank while driving and flashed a green “No Signal” warning. This made it impossible to see speed, warning indicators, fuel level, or other critical driving information. Losing all visibility of this data while in motion is extremely dangerous and creates a serious safety risk. The dealership first said it was caused by loose coax cables from the factory, but the problem continues. I also experienced a sudden, complete electrical failure while driving. The instrument cluster and infotainment shut off, speakers went dead, and all charging ports lost power. The Head-Up Display (HUD) also failed during this same event. Restarting the car temporarily restored function, but the failure happened randomly and without explanation. The air conditioning system now loses power and restarts while driving. The dealership has had the vehicle for over a month with no resolution. Hyundai corporate is involved with multiple case numbers, but no permanent fix has been found. The most alarming event was when every major dash warning light came on at once: ABS, Power Steering, Traction Control, Stability Control, AFS, EPB, and Battery. These lights stayed on even after shutting off the vehicle and fully drained the battery. These repeated failures pose a serious threat to driver and passenger safety. I request that NHTSA investigate these issues, as they may affect more 2025 Tucson models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674296July 17, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Automatic brakes are deploying with no apparent hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673060July 12, 2025
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS
Forward lane collision warning is dangerous. It fully stopped on the freeway during traffic and other times because it thinks im going to hit another car when I was rolling no foot on pedal.. there is no permanent way to turn it off. Has to be drone each drive. Dangerous and almost caused me to get into accidents
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671899July 8, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS
Car slams on the brakes while under controlled stopping. This has happened on a few occasions. Reported it to the dealer service department and was told it has happened to them and suggested that I turn off that option.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667137June 16, 2025
UNKNOWN OR OTHER
The engine auto-off system kicks in too fast after stopping the vehicle creating a hazard that other vehicle may crash with my car as the engine start again is too delayed in my car after releasing the brake pedal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665575June 8, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Every time there is morning condensation/dew or rain, my front collision warning does not work. A notification pops up, the symbol comes onto the dash and it takes a good 3-5 minutes depending on the severity of the weather to have the symbol and notification go away and work. Also, 98% of the time when my car was preset to turn on, the emergency brake automatically engages every time I get into the drivers seat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665075June 5, 2025
UNKNOWN OR OTHER
Consider taking a break (coffee cup icon) continues to notify even if vehicle is correctly in lane. MAJOR DISTRACTION, have to constantly check instrument cluster. Even with lane assist OFF, issue still continues.Hyundai needs to upgrade software. On 2025 Tuscon sel model no way to turn notification off. On a 6 hour trip,notification went off every 4-5 minutes on interstate driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663378May 28, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2025 Hyundai Tucson. The contact stated that while driving and attempting to slow down, the Forward Collision Avoidance: Automatic Emergency Braking system activated, bringing the vehicle to a complete stop in the middle of the roadway. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to the dealer, who were unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 1,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661987May 19, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The forward attention warning system uses a camera on the steering column. It goes off constantly while wearing my required glasses. Hyundai nor the dealership will turn off the sensor. There are over 10,000 complaints for this issue and Hyundai will not correct the issue. The system will automatically adjust the speed and brake in the vehicle without the driver. I almost had a wreck yesterday when it shut the car down when the camera couldn’t see my eyeballs while wearing my glasses. Something needs to be done. I’m thinking of filing a lawsuit against Hyundai as a class action. Please advise if you have any suggestions. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660047May 9, 2025
UNKNOWN OR OTHER
The Driver Attention Warning system goes off very often - every 10-15 minutes. The warning is startling and makes one take their eyes off the road to ascertain the cause of the warning. There is no voice message - just a series of beeps. According to the dealer the DAW cannot be disabled by the owner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659650May 8, 2025
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
Was driving at night and my lights went off and the radio turned off and right back on a second later. It’s like the system rebooted. Drove fine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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