Hyundai Sonata Complaints (2016)

888 consumer complaints on file.

#11190542March 21, 2019
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
I WENT INTO THE DEALER TO GET AN OIL CHANGE ON 3/14/2019. THE DEALER CHOSE TO DO A FACTORY RECALL 50HYZ. SOON AS I LEFT THE DEALER MY CAR STARTED STALLING ON 495 NORTH TOWARDS TYSON CORNER IN VIRGINIA, JERKING AND LOST DRIVETRAIN POWER. I COULD GET TO 60MPH AND THE CAR WOULDN'T RESPOND AFTER THAT. I TOOK THE CAR BACK TO THE DEALER. I WAS TOLD THE SOFTWARE UPDATED BRICKED MY SONATA. THE DEALER TOLD ME THEY WILL ORDER THE PART AND WILL COME IN 3/21/2019 WHICH IS TODAY. ONLY TO GET A CALL SAYING THE PART IS ON BACK ORDER INTO MAY. MY QUESTION IS WHY ISN'T HOLDING HYUNDAI ACCOUNTABLE FOR THIS? MY CAR ISN'T THE FIRST ONE TO GET THIS SOFTWARE UPDATE SO IF HYUNDAI KNOWS THIS SOFTWARE IS GOING TO BRINK PEOPLES CAR HOW IN THE HELL ARE THEY ALLOWED TO KEEP DOING THIS RECALL WHEN THEY HAVE NO CLUE WHEN THE PART WILL BE AVAILABLE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184973March 7, 2019
UNKNOWN OR OTHER
SHATTERED SUNROOF. DRIVING DOWN HIGHWAY, SUNROOF SPONTANEOUSLY SHATTERED. THE OUTSIDE TEMP WAS APPROXIMATELY 55-60 DEGREES F.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184719March 6, 2019
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
ENGINE IS MAKING WEIRD RATTLING SOUND ON ACCELERATION AND BURNING OIL TOO MUCH. PRIOR TO 3000 MILES OIL CHANGE, CHECKED DIP STICK AND INDICATED NO OIL. LOW OIL ON DASHBOARD DID NOT CAME ON. BELIEVED THAT THE ENGINE CONSUMPTION IS OUT OF LIMIT. ROUGH IDLE AND ACCELERATION HESITATION WAS NOTICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183803March 3, 2019
UNKNOWN OR OTHER
MY CAR WAS BROKEN INTO ON 3/3/2019, NOT ONLY DID MY ALARM NOT GO OFF WHEN THE WINDOW WAS SMASHED WHEN I SET MY ALARM ON THE CAR AND OPENED THE DOOR FROM THE INSIDE THE CAR DID NOT GO OFF. THE POLICE OFFICER STATED THAT THIS IS A HAZARD ESPECIALLY ON A NEWER MODEL VEHICLE. THE POLICE OFFICER EVEN TESTED OUT THE ALARM WHILE THEY WERE HERE AND IT DID NOT GO OFF. I DONT UNDERSTAND AND I WOULD LIKE FOR THIS ISSUE TO BE FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182141February 23, 2019
ENGINE
I HAD DROVE MY CAR TO WORK ON TUESDAY THE 19TH. WHEN I CAME BACK OUT TO MY CAR 6 HOURS LATER AND STARTED MY CAR IT WAS NOT MOVING AT ALL THERE WAS A BIG CLANKING NOISE. I HAD PARKED MY CAR AND HAVE NOT DRIVEN SINCE I HEARD THE NOISE. I HAD IT TOWED TO THE SHOP. I FEEL AS THOUGH THIS WAS SOMETHING THAT HAPPENED OUT OF THE BLUE. I HAVE KEPT UP ON MY MAINTENANCE AND EVERYTHING AND FEEL AS THOUGH THIS MUST BE A FLAW WITH MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181682February 21, 2019
SERVICE BRAKES
I HAVE BEEN EXPERIENCING AN INTERMITTENT BRAKING ISSUE WHEN I PRESS ON THE BRAKES, THE PEDAL GIVES RESISTANCE AND WON'T FULLY ENGAGE UNTIL I LET MY FOOT OFF THE PEDAL AND PRESS AGAIN. THIS ISSUE HAS BEEN GOING ON FOR 5 MONTHS NOW, I'VE TAKEN IT TO THE LOCAL DEALERSHIP AND ANOTHER BRAKE SHOP, NO ONE HAS BEEN ABLE TO DIAGNOSE AN ISSUE. ALSO NO WARNING LIGHTS APPEAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180233February 15, 2019
ENGINE
WENT TO GO GET AN OIL CHANGED ON FEB 9TH. MONDAY, FEB 11TH DROVE TO WORK AND BACK HOME, WHEN I REACHED THE EXIT OFF THE BELTWAY, THE CAR STARTED PUT PUTING, SMOKE STARTED COMING OUT OF THE BACK, ENGINE AND OIL LIGHT CAME ON. I IMMEDIATELY DROVE IT 6 MILES HOME TO PARK IT. HAD IT TOWED AN HOUR LATER. THE SHOP SAID THE ROD BUSTED AND WENT THROUGH MY ENGINE AND NO OIL WAS IN THE CAR. THIS HAS BEEN AN ONGOING ISSUES WITH THIS TYPE OF CAR. THIS EXPERIENCE HAS REALLY DRAMATIZED ME. NOT SURE IF MY INSURANCE WILL PAY FOR IT AND I WILL HAVE TO COME OUT OF POCKET TO REPLACE AN ENGINE THAT COULD HAVE POSSIBLY BEEN A RECALL. BASED OF MY VIN: ITS NOT, BUT JANUARY 2019 & APRIL 2016, THERE WERE RECALLS WITH THIS SAME ISSUE. ITS NOT RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180160February 14, 2019
UNKNOWN OR OTHER
ENGINE DYING WHILE IN MOTION ON THE FREEWAY, IT HAS ALSO HAPPEN 01/28/2019
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176637February 12, 2019
SERVICE BRAKES
AFTER THE CAR HAS SAT IDLE FOR SEVERAL HOURS WHEN I DEPRESS THE BRAKE PEDAL TO START THE CAR I GET A WHOOOOMP SOUND. I TOOK THE CAR TO THE DEALER AND WAS TOLD THAT AFTER THE CAR SITS IDLE FOR AWHILE THE AIR GOES OUT OF THE BREAKING SYSTEM AND THEREFORE IT MAKES THIS SOUND AT START UP. MY QUESTION ARE WHY, AFTER TWO YEARS OF OWNERSHIP, IS IT HAPPENING NOW? AND, WHY ISN'T THE PART ALLOWING AIR TO ESCAPE REPLACED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176102February 10, 2019
SERVICE BRAKES
I WAS DRIVING WEST ON A FOUR-LANE ROAD GOING 40-45 MPH, NO ONE IN FRONT OF ME, WHEN SUDDENLY THE AUTOMATIC EMERGENCY BRAKING SYSTEM ENGAGED ON ITS OWN WITHOUT ANY WARNING, STOPPING THE CAR IMMEDIATELY AND ABRUPTLY, ENOUGH SO IT THREW ARTICLES ON MY FRONT SEAT INTO THE FLOORBOARD. ANTILOCK BRAKES ENGAGED AT THE SAME TIME SHAKING THE CAR TO A STOP. THANKFULLY NO ONE WAS IMMEDIATELY BEHIND ME AND THANKFULLY I WAS NOT ON AN INTERSTATE GOING 70 MPH! TOOK IT INTO THE DEALERSHIP THAT DAY, THEY KEPT IT OVERNIGHT AND THEY COULD NOT FIND ANYTHING WRONG. AFTER READING THAT OTHER 2016 SONATAS HAD DONE THE SAME THING, I TOLD THE DEALERSHIP I DID NOT FEEL SAFE DRIVING THE VEHICLE AND DID NOT WANT IT ANY LONGER. THEY REFERRED ME TO HYUNDAI CORPORATE WHO DENIED MY CLAIM BECAUSE TESTING CAME UP WITH NO DEFECT, AND I ASSUME IS GOING TO PUT IT RIGHT BACK OUT ON THE STREETS!! I HAD NO CHOICE BUT TO TRADE IT IN AND GET ANOTHER HYUNDAI, SINCE I WOULD NOT FEEL COMFORTABLE SELLING IT OUTRIGHT TO SOMEONE ELSE KNOWING THIS HAD HAPPENED. I AM VERY DISAPPOINTED WITH CORPORATE FOR ALLOWING THIS VEHICLE TO REMAIN ON THE ROADS WHEN THIS IS OBVIOUSLY NOT THE FIRST COMPLAINT LIKE THIS IN THE 2016S.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175698February 8, 2019
ENGINE
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WAS BURNING A LARGE AMOUNT OF OIL. EVERY 2000 MILES, A QUART OF OIL HAD TO BE ADDED TO THE ENGINE. JENKINS HYUNDAI OF OCALA (352-815-2533, LOCATED AT 1602 COLLEGE RD SW, OCALA, FL 34471) REFUSED TO FINANCE THE REPAIRS AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE MANUFACTURER WAS CALLED AND STATED THAT THERE WAS NO RECALL RELATED TO THE FAILURE AND A CASE WORKER WOULD CALL THE CONTACT BACK IN A FEW DAYS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172744January 29, 2019
ELECTRICAL SYSTEM, POWER TRAIN, SEAT BELTS
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SEAT BELTS FAILED TO PROPERLY RETRACT AND LOOSEN WHEN NECESSARY. THE SEAT BELTS RESTRICTED THE BREATHING AND BODIES OF THE FRONT SEAT OCCUPANTS WHEN THE SEAT BELTS WERE SECURED. IN ADDITION, THE VEHICLE LUNGED, JERKED, AND ACCELERATED ON ITS OWN. THE FAILURE WAS MORE PREVALENT WHEN THE ECO AND CRUISE CONTROL FUNCTIONS WERE ACTIVATED. ECKERT HYUNDAI, INC. (4011 S INTERSTATE 35, DENTON, TX 76210, (940) 243-6200) STATED THAT THE ECO AND CRUISE CONTROL FUNCTIONS FAILED AND PROVIDED AN INTERIM REPAIR OF DISCONNECTING THE BATTERY TO CLEAR THE ECU AND ECM CODES, WHICH AFFECTED THE TRANSMISSION. ANOTHER DEALER (JAMES WOOD HYUNDAI, 2110 US-287, DECATUR, TX 76234, (940) 627-4600) ASKED THE FIRST DEALER TO TEST DRIVE THE VEHICLE TO GENERATE THE CODES. THE SECOND DEALER ADVISED THE CONTACT NOT TO DRIVE THE VEHICLE WITH THE ECO FUNCTION ACTIVATED. BOTH DEALERS STATED THAT IF THE TRANSMISSION WAS THE CAUSE OF THE FAILURE, IT MAY BE REPLACED UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171256January 21, 2019
STEERING
THE STEERING WHEEL LOCKED FAILED DURING COLD WEATHER. STEERING WHEEL LOCK WOULD NOT RELEASE WHEN TRYING TO TURN KEY, EVEN THOUGH I WAS ABLE TO TURN THE STEERING WHEEL WHILE TRYING TO TURN KEY. WORRIED WHEEL LOCK COULD FAIL WHILE DRIVING. ALSO, I SEE THIS CAR HAD OTHER RECALLS WHICH I NEVER RECEIVED INFO FROM HYUNDAI ABOUT, I AM SECOND OWNER OF VEHICLE BOUGHT FROM HYUNDAI DEALER IN NORTHHAMPTON, MA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166425January 11, 2019
ENGINE
SQUEALING NOISE CAME FROM ENGINE OFF/ON . THEN BATTERY LIGHT CAME ON THEN BATTERY WARNING SYSTEM DISPLAYED ON SCREEN. BY TIME I GOT TO MY MECHANIC THERE WAS A BURNING SMELL. MY MECHANIC FOUND SERPENTINE BELT TO BE RIPPED AND A METAL TENSIONER RIPPED APART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166515January 11, 2019
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 45 MPH, THE HEADLIGHTS SUDDENLY SHUT OFF WHEN THE DRIVER SWITCHED TO THE HIGH BEAM HEADLIGHTS. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166282January 10, 2019
EXTERIOR LIGHTING
HI, THE SONATA LIM THE LIGHT ISSUE IS NOT ONLY TERRIBLE, BUT I FEEL EXTREMELY DANGEROUS. WE BROUGHT IN THE CAR THIS WEEK FOR THIS ISSUE AND WITH THE SERVICE TEAM, DETERMINED THAT IT IS A PROBLEM WITH THE LIMITED'S ONLY. THE NON-LIMITED VERSION, IF YOU LOOK AT THE LIGHT ASSEMBLY, ALTHOUGH IT LOOKS THE SAME, THE ENTIRE BULB IS ENCASED IN THE METAL/ALUMINUM. WHEN LOOKING AT THE SONATA LIMITED ONE, YOU WILL NOTICE THAT THE TOP EDGE OF THAT SAME HOUSING IS CUT OFF. THE DEALER ORDERED ANOTHER LIGHT ASSEMBLY AS THEY DIDN'T HAVE A LIMITED IN THEIR LOT, AND HE JUST CALLED TO TELL ME IT LOOKS IDENTICAL. I WILL HAPPILY JOIN ANY MOVEMENT TO GET THIS RECTIFIED.ITED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164572January 2, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY ALARM HORN DONT WORK, MY OVERHEAD LIGHT DOES NOT SHUT OFF PROPERLY , DOORS DONT LOCK BACK SHOWS OPNED WHEN CLOSED. WATER IN BACK DOOR LATCH FROZE AND CRACKED MY CASING. THIS ALL HAPPEMED AT THE SAME TIME. DRAINED MY BATTERY AND THEY REPLACED A BOX IN DOOR. NOW BATTERY DIES AGAIN AND IT IS DOING IT AGAIN. A CONSTANT PROBLEM SINCE LAST YEAR. IT IS NOT DEPENDABLE FOR ME DUE TO DISABLED AND SENIOR CITZEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162891December 21, 2018
SUSPENSION
LOUD NOISE FROM TRANSMISSION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162621December 20, 2018
POWER TRAIN
WHEN I DRIVE MY SONATA, SOMETIMES THE GEARS DO NO SWITCH. I CAN DRIVE ON A FLAT OR INCLINED SURFACE AND IT WILL ACT UP. WE'VE TAKEN OUR CAR SEVERAL TIMES TO THE DEALERSHIP FOR DIAGNOSTIC TESTING TO SEE WHAT'S GOING ON. BUT WHEN THE CAR IS CONNECTED OR THE SERVICEMAN DRIVES THE CAR, THE CAR WILL SWITCH GEARS AND NOTHING IS FOUND ON THE DIAGNOSTIC TEST. WE CURRENTLY DRIVING A FEW STATES OVER AND OUR CAR IS NOT SWITCHING GEARS AT TIMES, AFFECTING THE GAS MILEAGE. MY HUSBAND AND I WILL DECELERATE UNTIL GEARS SWITCH AND THEN ACCELERATE AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162076December 17, 2018
ENGINE, STEERING
VEHICLE EXHIBITS STICKY STEERING AND ENGINE HAS STALLED 3 TIMES. STEERING IS VERY DIFFICULT TO CONTROL AS IT STICKS SEVERELY WHEN TRYING TO STEER OR MANEUVER THE VEHICLE ON ANY LOCAL ROAD OR HIGHWAY. VEHICLE HAS STALLED 3X ALREADY WHEN COMING TO A COMPLETE STOP. VEHICLE SHAKES WHEN BRAKE IS RELEASED MOVING FROM A COMPLETE STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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