Hyundai Sonata Complaints (2014)

778 consumer complaints on file.

#10991578May 25, 2017
ENGINE
THE ENGINE STOP WORKING, DEALER SAID ENGINE IS SIS UP. DEALER DIDN'T WANT TO APPLY THE 100,000 MILES WARRANTY BECAUSE THE CAR WAS NOT CERTIFIED AND WE ARE 2ND OWNER. WE BOUGHT CERTIFY, BUT DEALER WASH THE HANDS AND SAID UPS IT WAS NOT, YOU NEED A NEW ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991395May 24, 2017
ENGINE, SEAT BELTS
TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V152000 (SEAT BELTS) AND 17V226000 (ENGINE AND ENGINE COOLING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE HYUNDAI OF HARVEY & HYUNDAI OF METRARRE DEALER WAS CONTACTED AND STATED THAT THE PARTS WOULD NOT BECOME AVAILABLE UNTIL THE BEGINNING OF 2018. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990805May 21, 2017
ENGINE
THERE IS A STRANGE METALLIC CRACKLING NOISE COMING FROM THE ENGINE DURING ACCELERATION AND SOMETIMES AT CONSTANT SPEED. IT SOUNDS LIKE SMALL LOOSE PIECES OF SCRAP METAL HITTING ONE ANOTHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986056May 16, 2017
UNKNOWN OR OTHER
THE VEHICLE DOES NOT ALWAYS START WHEN TURNING THE KEY. I RECENTLY HAD THIS PROBLEM AND HAD THE BATTERY REPLACED, THINKING THE OLD BATTERY WAS GOING BAD. HOWEVER, THE PROBLEM PERSISTED. SOMETHING THAT SEEMS TO HELP IS CHANGING FROM THE PARKING POSITION TO THE DRIVE GEAR, AND THEN IMMEDIATELY SWITCHING BACK TO PARK, ALL WHILE STEPPING ON THE BRAKE. THEN THE CAR WILL START UP. SO IT SEEMS THAT THE CAR COMPUTER DOES NOT ALWAYS CORRECTLY RECOGNIZE THE GEAR THAT THE VEHICLE IS IN. THE PROBLEM PERSISTS SPORADICALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984309May 8, 2017
ENGINE
TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983674May 5, 2017
SEAT BELTS, STEERING
TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. WHILE DRIVING 65 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED WHILE ATTEMPTING TO PARK. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO BE SERVICED PER NHTSA CAMPAIGN NUMBER: 17V152000 (SEAT BELTS); HOWEVER, THE TECHNICIAN STATED THAT THERE WERE NO PARTS AVAILABLE AND THAT THE VEHICLE WAS SAFE TO DRIVE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983076May 2, 2017
ENGINE
TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. THE CONTACT STATED THAT THEY HEARD AN ABNORMAL SOUND IN THE ENGINE AND, AFTER MAKING A LEFT TURN, THE VEHICLE LOST POWER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE LED TO THE VEHICLE BEING INVOLVED IN A SIDE IMPACT COLLISION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A BODY SHOP, BUT THE CAUSE OF THE FAILURE HAD NOT BEEN DETERMINED. THE CONTACT SUFFERED MINOR ABRASIONS ON THE LEFT ARM, BUT NO MEDICAL ATTENTION WAS REQUIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS NOT PROVIDED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10981249April 28, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO OPERATE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE VEHICLE WAS UNABLE TO START. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971585April 10, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. UPON COMING TO A STOP AT A LIGHT, VARIOUS WARNING INDICATORS FLASHED ON THE INSTRUMENT PANEL. THE VEHICLE HAD A STRONG HESITATION AS THE FAILURE PROGRESSED. THE VEHICLE WAS NOT DIAGNOSED TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968494March 25, 2017
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
WHILE DRIVING MULTIPLE INDICATOR LIGHTS ON THE DASH CAME ON, (BRAKE, ABS, TRACTIONS CONTROL, STEERING, SEAT BELT, AIR BAG AND CHECK ENGINE LIGHTS.) T HIGHWAY SPEED THE TRANSMISSION SHIFTED INTO 1ST GEAR AND I WAS FORCED TO EXIT THE ROAD IMMEDIATELY. I SAFELY CAME TO A STOP AND SHUT THE VEHICLE OFF. I THEN RESTARTED IT AND THEN I WAS ABLE TO SAFELY GET HOME. I THEN CALLED AAA AND HAD THE CAR TOWED TO MY MECHANIC. MY MECHANIC FOUND THAT THEY COULD NOT COMMUNICATE WITH MOST MODULES/COMPUTERS THAT ARE IN THE CAR. AFTER HOURS OF TESTING, THEY DISCOVERED THAT THE BACK UP CAMERA WAS CORRUPTING THE COMPUTER DATA LINES AND ESSENTIALLY SHUTTING DOWN CRUCIAL MODULES IN THE VEHICLE. ONCE THE CAMERA WAS REMOVED FROM THE CAR, THE VEHICLE OPERATIONS RETURNED TO NORMAL. PLEASE ADVISE HYUNDAI OF THIS ISSUE, SO OTHER MOTORISTS CAN BE SPARED THIS FRIGHTENING EXPERIENCE. I WILL PROVIDE THE INVOICE FOR REPAIR AND THE FAILED PART, WHICH I HAVE IN MY POSSESSION, IF YOU NEED. PLEASE CONTACT ME FOR FURTHER INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960357March 13, 2017
POWER TRAIN
BROUGHT CAR IN FOR SERVICE AND MENTIONED ISSUE WITH SLIPPING TRANSMISSION. WAS TOLD THERE WAS A SLOW LEAK AND IT WOULD NEED TO BE REPLACED UNDER WARRANTY. TRANSMISSION WAS REPLACED BUT THE SAME SYMPTOMS STILL OCCURRED. DEALER THEN REPLACED THE TRANSMISSION A TOTAL OF 4 TIMES BEFORE GIVING THE CAR BACK TO ME WITH THE SAME PROBLEM. AFTER AN ESCALATION TO CORPORATE AND MANY MONTHS OF BACK AND FORTH I RECEIVE AN URGENT PHONE CALL TO BRING MY VEHICLE IN IMMEDIATELY BECAUSE THE COMPUTER SYSTEM APPARENTLY HAD THE WRONG PART NUMBER IN IT AND THE TRANSMISSION THEY HAD BEEN PUTTING IN ALL THIS TIME WAS THE INCORRECT ONE. I AM CURRENTLY STILL WAITING FOR THE VEHICLE TO BE RETURNED TO ME ONCE AGAIN WITH THE RIGHT TRANSMISSION IN IT AND SEE IF THE PROBLEM IS NOW CORRECTED. HOWEVER, I HAVE NO IDEA WHAT RESIDUAL ISSUES THE VEHICLE MAY NOW HAVE BASED ON HAVING THE INCORRECT TRANSMISSIONS IN THERE FOR MORE THAN 1000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959452March 7, 2017
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS OR WHILE THE VEHICLE WAS PARKED, THE BRAKE LIGHTS FAILED TO ILLUMINATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT A BULB HAD BLOWN AND THERE WAS AN OVERHEATING ISSUE, WHICH CAUSED A MECHANISM IN THE LIGHT BULB TO MELT. THE LIGHT FIXTURE NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED, BUT THE ISSUE PERSISTED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10957108February 26, 2017
STEERING
VEHICLE WANDERS AT HIGHWAY SPEEDS. THIS IS A VERY DANGEROUS SITUATION AND NEEDS FIXED. THE DEALER TELLS ME THE ALIGNMENT IS WITHIN SPECS. THE PROBLEM OCCURS USING ALL THREE STEERING MODES. THE STEERING HAS BEEN LIKE THIS FROM THE BEGINNING - NOT A NEW THING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956905February 25, 2017
VISIBILITY/WIPER
DRIVER AND PASSENGER WINDOWS FOG BADLY IN COLD WEATHER. DEFROSTER HAS TO BE RUN ON HIGH CONSTANTLY BUT STILL CLEARS ONLY ABOUT 1/4 OF WINDOWS. THE FIRST 10 OR 15 MINUTES IT HAS NO EFFECT. I HAVE TO SCRAPE ICE OFF INSIDE OF WINDOWS(1 OCCUPANT SO NOT THAT MUCH BREATHING GOING ON)YOU SHOULD NOT HAVE TO LOWER YOUR WINDOWS IN ORDER TO SEE CROSS STREETS IN BELOW FREEZING TEMPERATURES. DEALER BLED THE SYSTEM- HELPED A SMALL AMOUNT. DEALER CLAIMS EVERYTHING WORKS FINE! VERY UNSAFE. 2 WINTERS OF THIS SO FAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954467February 14, 2017
UNKNOWN OR OTHER
THE TRUNK RANDOMLY OPENS BY ITSELF - NO PRESSING ON THE FOB. IT CAN HAPPEN WHEN DRIVING BUT USUALLY HAPPENS WHEN THE CAR HAS EITHER BEEN JUST TURNED ON OR OFF. TRUNK CAN BE CLOSED WHEN WALKING AWAY FROM THE VEHICLE BUT OPEN WHEN YOU RETURN. THE LATCH HAS BEEN REPLACED IN CASE THERE WAS A DEFECT BUT IT HAS HAPPENED SINCE THEN. THE SAFETY ISSUE IS WHEN YOU ARE DRIVING, ALL OF A SUDDEN YOU CAN'T SEE OUT THE BACK WINDOW AND HAVE TO PULL OVER AS SOON AS YOU CAN SAFELY DO IT - NOT A GOOD SITUATION ON A HIGHWAY. TWO DIFFERENT HYUNDAI DEALERSHIPS CLAIM THAT THEY HAVE NEVER HEARD OF THIS COMPLAINT BUT THE INTERNET IS FULL OF SUCH STORIES, ESPECIALLY THE ELECTRA MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948533January 30, 2017
STEERING
VEHICLE EXTREMELY UNSTABLE ON THE HIGHWAY, AND CHARACTERISTICS PROPORTIONALLY GET WORSE WITH SPEED. CAR WILL PULL TO THE LEFT AND RIGHT NEEDING IMMEDIATE INPUT AND CORRECTION FROM THE DRIVER. THE CAR FEELS AS IT IS BEING BLOWN BY GUSTY WINDS, EVEN THOUGH NO WIND IS PRESENT. LONG DISTANCES ARE EXTREMELY FATIGUING. THE DEALERSHIP CANNOT DUPLICATE AND EXPLAINS THAT IT COULD BE THE ELECTRIC STEERING. THIS IS A DANGEROUS ISSUE AND NEEDS TO BE INVESTIGATED BEFORE IT CAUSES AN ACCIDENT OR LOSS OF LIFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937121December 22, 2016
UNKNOWN OR OTHER
CARFAX IS SHOWING AN OPEN RECALL FOR THIS VEHICLE THAT WAS POSTED ON 11/8/16. THE RECALL NUMBER IS 946. WHEN I PULL THE VIN NUMBER ON YOUR WEB SITE, IT STATES 0 RECALLS REPORTED. I KNOW THE RECALL HAS NOT BEEN COMPLETED YET BECAUSE I WORK AT A HYUNDAI DEALER AND I JUST PURCHASED THIS VEHICLE FROM AUCTION. WHICH AM I SUPPOSE TO GO BY? CARFAX OR YOUR WEB SITE. WHICH IS SHOWING THE CORRECT INFORMATION? PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936756December 21, 2016
STEERING
WHEN DRIVING THE VEHICLE MY STEERING WHEEL FEELS LIKE IT GETS STUCK IN ONE AND I HAVE TO SNATCHED IT TO POSITION IT RIGHT AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934898December 12, 2016
EXTERIOR LIGHTING
POTENTIAL SONATA FIRE HAZARD INFO.........CAR PURCHASED NEW IN MAY 2014. CAR IS 2 1/2 YRS. OLD WITH 42 K MILEAGE. WHILE REPLACING CAR'S OEM REAR BURNED OUT BRAKE LIGHT INCANDESCENT BULB AT HOME DURING STATIONARY, OWNER DISCOVERED BOTH REAR BRAKELIGHT BULBS ON RT/ LFT SIDES HAD BURNED OUT AND MELTED WITH NORMAL USE, SMELL OF PLASTIC MELTING AND MELTED BOTH SIDE BULB HOUSING, BRAKELIGHT TAIL LIGHT ASSEMBLY AND CONNECTOR WIRES. BOTH MAIN BULBS COULD NOT BE EXTRACTED FOR ROUTINE MAINTENANCE DUE TO MELTED HOUSING. OWNER TOOK CAR TO LOCAL DEALERSHIP WHO HAD TO "CRACK OPEN" BOTH LIGHT BULB HOUSINGS TO REPLACE BULBS FOR TAIL & BRAKE LIGHTS DUE TO MELTED FUSING OF PLASTIC PARTS. CAR UNDER OEM WARRANTY; SUGGEST YOU HAVE NEW LED TAIL LIGHTS & ASSEMBLY INSTALLED FOR LESS HEAT AND POTENTIAL MELTING OF ASSEMBLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10933983December 8, 2016
UNKNOWN OR OTHER, EXTERIOR LIGHTING
WHENEVER I PUT ON THE INDICATOR AT NIGHT THE HEADLIGHT TURNS OFF,I HAVE TO TAP THE SWITCH FOR THE LIGHT TO COME ON. TOOK IT TO THE DEALER AND WAS TOLD THAT THE MULTI FUNCTION SWITCH IS BAD,MY CAR IS ONLY 2 YEARS OLD,HOW CAN THE SWITCH BE BAD WHEN I'M THE ONLY DRIVER, I THINK ITS A FACTORY PROBLEM.THIS IS DANGEROUS WHENEVER I'M DRIVING AT NIGHTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Sonata