Hyundai Sonata Complaints (2016)

888 consumer complaints on file.

#11390271January 27, 2021
ENGINE
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STARTED MAKING AN ABNORMAL TICKING NOISE SIMULTANEOUSLY WHILE STALLING, WITHOUT WARNING. THE CONTACT WAS FORCED TO PLACE THE VEHICLE INTO HYBRID MODE TO RESUME NORMAL DRIVING. THE CONTACT TOOK THE VEHICLE TO CARTER COUNTY HYUNDAI (616 HOLIDAY DR, ARDMORE, OK 73401) AND WAS INFORMED THAT THE ROD BEARING WAS DEFECTIVE. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) WHICH WAS LINKED TO THE FAILURE. THE CONTACT WAS INFORMED THAT THE PARTS FOR THE RECALL REPAIR WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 119,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389950January 26, 2021
ENGINE, POWER TRAIN
AT ABOUT 75,000 MILES MY 2016 SONATA LIMITED 2.4L STARTED NEEDING OIL ADDED BETWEEN REGULAR OIL CHANGES (ALL MILEAGE AND MAINTENANCE BY ONE DRIVER). THE VEHICLE IS NOW 85,000 MILES AND I AM ADDING 2 QTS. THERE ARE NO LEAKS FROM THE ENGINE SO IT MUST BE BURNING THROUGH THE EXHAUST, WHICH CAN'T BE GOOD FOR THE EMISSIONS SYSTEM AND ANY FUTURE SMOG CHECK - OR THE ENVIRONMENT. THE DASHBOARD WARNING LIGHTS DO NOT COME ON WHEN THE OIL IS LOW. THIS COULD RESULT IN CATASTROPHIC ENGINE FAILURE. THE VEHICLE ALSO EXPERIENCES ENGINE KNOCKING AND HESITATING WHEN ACCELERATING FROM 30MPH. THIS HAS BEEN A SAFETY ISSUE WHEN MERGING ONTO THE HIGHWAY, WHICH IS ALMOST ALL OF MY DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389858January 25, 2021
ENGINE
NHTSA AND THE HYUNDAI WEBSITE SAYS THERE IS AN ACTIVE RECALL, HOWEVER WHEN I GO SCHEDULE WITH HYUNDAI ON THEIR WEBSITE, IT SAYS THERE IS NO ACTIVE RECALL. CALLING DEALERSHIP DIDN'T HELP EITHER. I HAVE ENGINE ISSUES THAT RENDER IT UNOPERABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388095January 14, 2021
ELECTRICAL SYSTEM
WHILE DRIVING, THE CHECK HYBRID SYSTEM WARNING LIGHT CAME ON. THIS BEGAN IN SEPTEMBER 2020. I WOULD PULL OVER AND TURN THE IGNITION OFF THEN RESTART THE VEHICLE AND IT WOULD BE FINE AND LIGHT WOULD BE OFF. THIS HAPPENED A FEW TIMES AND THEN ON A LONG DISTANCE TRIP I SHIFT IT OFF AND IT TOOK ABOUT15-20 MINUTES TO RESTART. THE DEALERSHIP SAID IT WAS THE RELAY ASSEMBLY AND THAT IT WAS A RECALL. IT HAD COMPLETELY MELTED THE CASING AROUND MY BATTERY. THEY REPLACED IT FOR FREE IN OCTOBER. NOW IN JANUARY IT HAS STARTED THE SAME THING. I WILL NEVER GET ANOTHER HYUNDAI. THIS CAR HAS HAD MORE PROBLEMS THAN MY 2000 HONDA ACCORD THAT HAS 300,000 MILES ON IT. AND MY HYUNDAI ONLY HAS 84,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388172January 14, 2021
POWER TRAIN
CAR ENGINE WILL REV UP AT LOW SPEEDS (30 MILES AND UNDER) AND GET STUCK. I HAVE TO PRESS THE BRAKE AND HOLD IT DOWN, PUT THE CAR IN PARK AND HIT GAS PEDAL TO GET IT TO GO INTO LOWER GEAR. HAS HAPPENED SEVERAL TIMES. I HAVE TOLD THE HYUNDAI SERVICE DEPT ABOUT IT A FEW TIMES BUT THEY CANNOT REPAIR IT BECAUSE THEY CANNOT SIMULATE IT HAPPENING. FIRST HAPPENED APPROX. 2 YEARS AGO; DID NOT HAPPEN AGAIN FOR SEVERAL MONTHS. BUT NOW IT IS HAPPENING MORE OFTEN. 4 TIMES IN THE LAST MONTH. MOST RECENT TIME WAS 1/11/21.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387779January 12, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM
PAINT COMING OFF THE TOP OF THE CAR AND I HAVE TO CHANGE MY FRONT LIGHT AND BRAKE LIGHT EVERY MONTH IT GOES OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387552January 11, 2021
ENGINE
MILEAGE APPROX 68,000 WITH REGULAR OIL CHANGES, THE ENGINE MADE LOUD CLANKING SOUNDS UPON STARTUP. CAR WAS TOWED TO DEALER WHERE DIAGNOSIS WAS CATASTROPHIC ENGINE FAILURE DUE TO CONNECTING ROD BEARINGS WEARING PREMATURELY DESPITE SUFFICIENT OIL IN RESERVOIR. CAR HAS BEEN AT VAN NUYS, CA HUNDYAI DEALER SINCE EARLY NOVEMBER 2020. IN EARLY DECEMBER, HUNDYAI POSTED A RECALL 198 WHICH SPECIFIED CONNECTING ROD BEARING WEARING PREMATURELY ON THEIR "SAFETY RECALLS AND SERVICE CAMPAIGNS" WEBSITE PAGE. HOWEVER, MY VIN NUMBER REFERENCES NO RECALLS. MEANWHILE, THE LONG BLOCK ENGINE IN MY MODEL IS NO LONGER AVAILABLE OR MANUFACTURED. A SHORT BLOCK WOULD HAVE TO BE ADAPTED. HUNDYAI OFFERED A 75% OF REPAIR "GOOD WILL" PAYMENT, BUT THAT WAS BEFORE THEIR ADMISSION OF PROBLEMS WITH THE CONNECTING RODS. I NOTICE ON YOUR SITE THAT OTHERS HAVE THE SAME PROBLEM. I'VE HAD TO RENT A CAR FOR TWELVE WEEKS WITH NO END IN SIGHT. THE DEALERSHIP WOULD CHARGE ME AT LEAST $1600 AS MY 25% OF THE REPAIR. HUNDYAI SHOULD PAY 100% AND REIMBURSE ME MY CAR RENTAL EXPENSES. I STILL HAVE NO IDEA WHEN THE CAR WILL BE REPAIRED. IT IS SITTING AT THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385954December 31, 2020
STEERING
AT STOP SIGN TO TURN LEFT, STARTED AND STEERING WHEEL WOULD NOT TURN. FELT LIKE LOSS OF POWER STEERING. FORTUNATELY, NO OTHER CARS AROUND, I PUT GEAR IN REVERSE TO BACK UP BEFORE HITTING DITCH ON OTHER SIDE OF ROAD. I TURNED OFF CAR, RESTARTED AND WHEEL WORKED. STOPPED ON MAJOR HIGHWAY TO TURN AT LIGHT, HAPPENED AGAIN. MANAGE TO GET CAR TO POHANKA HYUNDAI SVC DEPT.. NEXT DAY, WAS TOLD IT WAS A SENSOR. CAR DROVE OK FOR A COUPLE OF DAYS AND THEN HAPPENED AGAIN, TWO DIFFERENT TIMES. WAITED UNTIL AFTER CHRISTMAS TO CALL POHANKA BUT DECIDED TO RESEARCH RECALLS ON THIS MODEL. DEC 30TH, STOPPED TO TURN LEFT ONTO STREET, STEERING LOCKED UP, ALMOST WENT IN DITCH CROSSING OVER 2 LANES. CUT OFF ENGINE WITH KEY, RESTARTED CAR, BACKED UP AND MANAGED TO GET OFF ROAD TO KEEP FROM BEING HIT BY ONCOMING VEHICLES. RESEARCHED TO FIND MANY COMPLAINTS WITH STEERING SINCE 2017! THIS IS DANGEROUS AND WANT HYUNDAI ACCOUNTABLE. I WANT TO KNOW WHAT THE PROBLEM IS AND IF IT CAN BE FIXED OR IF CAR NEEDS TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385313December 28, 2020
STRUCTURE:BODY
PAINT ON TOP OF CAR COMING OFF.*DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384407December 21, 2020
ENGINE
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT HIGH SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS PUSHED OFF THE ROADWAY WITH ASSISTANCE FROM A BYSTANDER. THE VEHICLE WAS TOWED TO TUSTIN HYUNDAI (16 AUTO CENTER DRIVE, TUSTIN, CA 92782, (714) 647-2000) TO BE DIAGNOSED. THE TECHNICIAN DETERMINED THAT THE COMMUNICATION WIRE BETWEEN THE BATTERY AND COMPUTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED 2 YEARS LATER. THE CONTACT WAS INFORMED THAT THE COMPUTER TO THE ENGINE NEEDED TO BE REBOOTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED THE CONTACT WITH A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383700December 16, 2020
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING 55 MPH, THE ANTENNA COVER DETACHED FROM THE VEHICLE. THE CONTACT WAS UNABLE TO LOCATE THE PART ONCE THE FAILURE OCCURRED. THE CONTACT'S WIFE THEN CALLED LEE HYUNDAI (1960 SKIBO RD, FAYETTEVILLE, NC 28314) WHERE AN ESTIMATE FOR THE REPLACEMENT WAS PROVIDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378688December 9, 2020
STEERING
ON FRIDAY NIGHT, OCTOBER 23, 2020, I WAS DRIVING EAST ON E. MAIN STREET IN MESA, AZ HEADED TO THE RED MOUNTAIN 202 FREEWAY. THE LIGHT WAS GREEN AS I APPROACHED THE INTERSECTION AND I MADE A RIGHT TURN ONTO THE FREEWAY FRONTAGE ROAD TO HEAD SOUTHBOUND. I WAS DRIVING APPROXIMATELY 25 MPH AS MY CAR'S STEERING BECAME RIGID AND FELT LIKE MY POWER STEERING HAD GONE OUT. I COULD BARELY COMPLETE THE RIGHT TURN CAUSING MY CAR TO CAREEN INTO THE CONCRETE SIDE BARRIER CAUSING DAMAGE TO THE FRONT DRIVER'S SIDE OF THE VEHICLE. MANY OF THE DASHBOARD LIGHTS WERE ON WITH MANY DIFFERENT ALERTS AS I PULLED OVER WITH MY PASSENGER. WE PULLED OVER IMMEDIATELY AFTER THE COLLISION TO ASSESS THE DAMAGES AND OUR WELL BEING FOR A FEW MINUTES. I THEN PROCEEDED TO DRIVE TO MY PLACE OF WORK A FEW MILES AWAY AND PARK THE CAR SO I COULD CONTACT THE DEALERSHIP WHO HAD WORKED ON MY CAR THREE DAYS PRIOR. THE NEXT MORNING, OCTOBER 24, 2020, I CALLED THE HORNE HYUNDAI DEALERSHIP AND LEFT A MESSAGE AT THE SWITCHBOARD FOR A SERVICE MANAGER TO CALL ME. I INFORMED HER THAT I HAD BEEN INVOLVED IN AN ACCIDENT. ON MONDAY MORNING, OCTOBER 26, 2020 I DROVE THE CAR TO THE DEALERSHIP TO BE INSPECTED. ON WEDNESDAY, OCTOBER 28, 2020, I WAS INFORMED BY MATT COLTON, SERVICE MANAGER FROM HORNE HYUNDAI, THAT IT WAS NOT THEIR ISSUE AND THAT I 'NEEDED TO TURN IT INTO MY INSURANCE.' AS A RESULT, I HAVE NOT DRIVEN MY UNREPAIRED CAR, IT IS SECURELY PARKED AT MY PLACE OF EMPLOYMENT AS TO PRESERVE IT FOR INSPECTION.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11378282December 7, 2020
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
2016 HYUNDAI SONATA HYBRID IGNITION ISSUE THE ENGINE IS RATTLING WHILE IDLING AND UNDER ACCELERATION AND THE CHECK ENGINE LIGHT IS COMING ON. BELIEVE IT IS AN ISSUE WITH EITHER SPARK PLUGS OR IGNITION COIL. SERVICE DEPT SAID BOTH COMPONENTS LOOKED FREE OF DAMAGE UPON INSPECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377996December 5, 2020
ENGINE
I READ THAT THERE IS A RECALL ACCORDING TO REUTERS FRI DEC 4TH ON 2016 HYUNDAI SONATA HYBRIDS....MY VEHICLE STARTS SHAKING WHEN I START GOING 60-65 MPH...IT IS FINE TILL IT HITS THIS SPEED....I DID HAVE NEW TIRES PLACED AND I TOOK IT BACK FOR THEM TO REBALANCE AND THEY ASSURED ME IT WAS FIXED BUT CAR AND STEERING WHEEL STILL SHAKE AT 60+ MPH....NOT SURE WHAT PROBLEM IS BUT AM REPORTING IT BASED ON THE RECALL OF THE 2016 HYBRID MODELS...THE SHAKING IS NOT NORMAL...IT HAS ABOUT 45,000 MILES ON IT...THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377944December 4, 2020
ENGINE
MY CAR STARTED KNOCKING AS I DROVE AND KNOWING AN OIL CHANGE WAS NEEDED SOON, I WENT TO GET AN OIL CHANGE AND WAS TOLD THERE WAS BARELY ANY OIL LEFT. PERFORMED THE OIL CHANGE AND ON THE DRIVE HOME ON THE HIGHWAY MY WAS STILL KNOCKING THEN LOST POWER AS I DROVE. MY CAR WAS INCREDIBLY LOUD, JERKING AS IT DROVE, AND WOULDN'T PASS 30 MPH. I WAS ABLE TO BRING IT BACK HOME THOUGH. NEXT DAY HAD THE SAME GUYS CHECK THE CAR AND THEY TOLD ME THE HEAD GASKET BLEW. THEY ALSO ATTEMPTED ANOTHER OIL CHANGE BUT THEY SAID THE DAMAGE WAS DONE AND MY CAR WAS NOT DRIVABLE. INSURANCE AND THE PEOPLE I PURCHASED THE CAR FROM COULD NOT HELP STATING IT WAS NORMAL WEAR AND TEAR. I'VE ONLY H0AD THE CAR FOR ABOUT A YEAR THOUGH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377258December 1, 2020
ELECTRICAL SYSTEM, ENGINE
DURING LONG DISTANCE DRIVING ONCE THE VEHICLE IS STOPPED FOR GAS THE HEV WARNING LIGHT COMES ON. THE CAR WILL NOT RE-START FOR 15 -30 MINUTES. ONCE RESTARTED THE CHECK ENGINE LIGHT COMES ON. THIS HAS HAPPEND 3 TIMES. THE FIRST TWO THE THOUGHT WAS A LONG DISTANCE DRIVE IN THE HEAT OF SUMMER. THIS LAST TIME IT WAS FALL/WINTER SO THE HYPOTHSIS OF SUMMER HEAT WAS THROWN OUT THE WINDOW. THE MOST RECENT TIME THE GAS MILEAGE WENT DOWN DRASTICALLY AND THE VOLTAGE FOR THE ELECTRIC SYSTEM WAS ACTING ERRATICALLY. THE CHECK ENGINE LIGHT WAS ON FOR 2 DAYS BUT THE CAR WAS ONLY DRIVEN TO THE DEALER. THE DEALER QUICKLY FOUND THE PROBLEM AND REPAIRED UNDER WARRANTY "OPEN RECALL". THE CAR HAS NOT BEEN DRIVEN ANY LONG DISTANCES SINCE. THE DIAGNOSIS WAS "MAIN RELAY/POWER RELAY/CABLE (20-01-003H) CAUSED BY T4M. POWER RELAY MODULE MELTED AT RELAY" INSTALLED 37583-A8000-QQH: RELAY-HIGH VOLTAGE MAIN, 37514-G0000-QQH: RELAY ASSY-POWER, REPLACED POWER RELAY ASSY MODULE PER CAMPAIGN "WARRANTY" HOPE THIS INFORMATION HELPS OTHERS....HOPE THIS IS TRULY THE FIX AS IT IS AN "OPEN RECALL" THAT SHOULD BE A RECALL". GLAD THIS DID NOT CAUSE A FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377005November 29, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
MY RIGHT HIGH BEAM STOPPED WORKING, I HAVE TO ADD OIL TO MY CAR EVERY 3 DAYS. BURNS MORE GAS GOING BACK AND FORTH TO WORK. GOING AROUND A FAST HIGHWAY CURB, THE ENGINE SHUT DOWN THE SPEED OF MY CAR AND WOULD NOT STOP DROPPING DOWN TO 45 MPH IN A 70MPH PACKED HIGHWAY. AWFUL EXPERIENCE. CALLED IN THE PROBLEM TO HYUNDAI AND THEY DIDN'T SHOW ANY CARE. I HAD AN ACCIDENT HAPPEN AND I DON'T KNOW IF THE ELECTRICAL PROBLEM COULD BE A RESULT TO THE ACCIDENTS. THE CASE HAS BEEN CLOSED AND NOTHING BUT A PAPER FROM A LAWYER ABOUT GETTING $1000 FOR MY CAR BEING AT HIGH RISK. I HAVE THE CASE NUMBER AVAILABLE. IT'S BEEN NEARLY A YEAR.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11376736November 27, 2020
ENGINE
I CHECK THE ENGINE OIL EVERY FEW WEEKS. BUT IF I RIDE THE CAR ABOUT 2,000 MILES, THE ENGINE OIL IS ALMOST REDUCED TO THE BOTTOM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374244November 12, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
WHILE THE VEHICLE IS MOVING THE CHECK HYBRID SYSTEM WARNING LIGHT BEEPS AND COMES ON. THE MESSAGE REQUEST TO TURN ENGINE OFF. THE GAS ENGINE SOMETIMES WILL CUT THE POWER TO THE VEHICLE CAUSING THE VEHICLE TO LOSS POWER ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374090November 11, 2020
ENGINE
MY COIL PACKS KEEP GOING OUT. I JUST CHANGED THEM IN AUGUST NOW HERE IT IS NOVEMBER AND MY CHECK ENGINE LIGHT IS BACK ON AND MY CAR IS JERKING. MY CAR IS BURNING THROUGH OIL LIKE CRAZY. I CAN GET MY OIL CHANGED AND IN ABOUT 500 MILES THE OIL CHANGE LIGHT IS BACK ON. I DO NOT HAVE AN OIL LEAK SO I DON'T KNOW WHERE MY OIL IS GOING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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