Hyundai Sonata Complaints (2015)

1,208 consumer complaints on file.

#11430233August 23, 2021
STEERING
steering wheel locked up while driving causing vehicle to run off the Hwy. vehicle flipped causing injuries
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11429963August 21, 2021
STEERING, UNKNOWN OR OTHER
Steering column made gravelly noise and felt wrong after service checkup. Finally acknowledged and fixed (no charge: paid $1600 for extended warranty on purchase 5 years ago) a month later. Horn honks briefly and intermittently sometimes after stop after service checkup. Not yet acknowledged or fixed. Tried to charge an exorbitant amount for service, despite our having an extended free warranty, and refused us a loaner car. Service horrible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429938August 20, 2021
POWER TRAIN
Transmission shudder, reverse gear not working, stuck in 3rd gear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428350August 9, 2021
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Hyundai Sonata. The contact stated that while driving at 45 mph, the vehicle stopped suddenly on its own and was rear ended by another vehicle. The contact was able to drive the vehicle away from the scene of the collision. There was no medical attention received. A police report was filed. The dealer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The failure mileage was approximately 37,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11428135August 7, 2021
UNKNOWN OR OTHER
I just got my 2015 Sonata Hybrid in April. Most every time I try to accelerate from a stopping point, the car will not go for at least 3 seconds. I had to sit through a whole green light once because it just wouldn't go. I've pulled out onto highways, needing to pick up speed only to not go at all causing others to nearly smash into me. Also, It can not drive up hills. Twice i have been stopped at a stop sign on a hill and my car would just not go. I had to literally put it in reverse and go back down. One time I had a line of traffic back up behind me. I didnt know what to do! The absolute worst and scariest thing is the car not going when I'm making turns. My daughter and i were almost tboned trying to make a left turn into a driveway. The car just wouldn't go. All I could do was watch this huge truck heading straight for my daughters door. Finally, seconds before we would have been hit, the car decided to gom Sickening!! I have tried everything from cutting off the Blue Drive and EV mode to using the slap stick. Nothing seems to make a difference. I have an appointment with the dealership next week.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427413August 2, 2021
ENGINE
The contact owned a 2015 Hyundai Sonata. The contact stated while driving 30 mph, light gray smoke began to emit from under the hood with several unknown warning lights illuminated. The vehicle began to stall while the vehicle was being pulled off to the side of the roadway. The contact and two passengers inside the vehicle exited the vehicle and the smoke turned from light gray to black as the smoke became thicker. There was an abnormal popping sound before the vehicle caught on fire. The fire department was contacted and the fire was extinguished. A fire report was not filed. There was no injury sustained. The vehicle was deemed a total loss. The vehicle was towed to a tow lot. The dealer and the manufacturer were notified of the failure. The failure mileage was 85,643.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11426645July 27, 2021
ENGINE, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
The contact owns a 2015 Hyundai Sonata Hybrid. The contact stated while driving 20 mph, the vehicle loss motive power and the check charging system warning light illuminated before the vehicle stalled. The contact was able to coast and move the vehicle to the side of the roadway and waited for several minutes and restarted the vehicle. The contact continued to drive to his destination. The failure recurred several times. The local dealer was contacted and informed of the failure. The contact was informed that since the vehicle was experiencing the failure intermittently, the vehicle could not be diagnosed until the failure occurred and the vehicle was taken in with while the failure was happening. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426496July 26, 2021
ENGINE, POWER TRAIN
The contact owns a 2015 Hyundai Sonata. The contact stated while driving 40 mph, the vehicle stalled with an abnormal knocking sound coming from the engine. There was oil leaking from vehicle. The check engine warning light was illuminated. The vehicle was taken to the local dealer and diagnosed that the CVT transmission seal needed to be replaced. The vehicle was repaired however, the failure recurred on July 20, 2021. The vehicle was taken to the same local dealer but was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426353July 25, 2021
ENGINE
I brought car in to see about engine light they told me it was a cvvt and it would cost $1700 which I couldn't afford they stated that because I did not get my oil changed there they could not cover it even though I had prrof of my oil changes from other companies. So took car to mechanic he stated that if I did have cvvt replaced in 6 months time I would have needed a new engine anyway . So he replaced the engine . I have done my homework spoke to numerous people and they have they same issue . How does a 2015 Hyundai with 104000 miles need an engine replaced
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426151July 23, 2021
POWER TRAIN
My Sonata Eco is a 2015 model with less than 46,000 miles. I take it for scheduled maintenance at least twice every year since I purchased it. The vehicle was experiencing stuttering, vibrations and lack of acceleration, most frequently when turning, moving uphill or early after startup. The stuttering would vary in it's intensity, from barely noticeable to strong enough to shake passengers. Sometimes when performing a turn, my car would not be able to accelerate, leaving me in the path of oncoming traffic until it would start working again. This would also occur when travelling uphill. No warning lights or other messages were given by the car. After taking it to the Hyundai dealership they informed me that my transmission was faulty and would require a full replacement. They specifically mentioned it was a mechanical issue with the dual clutch not engaging properly. All electronic/software in the vehicle was confirmed by the dealership to be up-to-date so this was purely a mechanical issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426217July 23, 2021
ENGINE
I experienced extremely high revving at idle(about 1500 rpm to 1750 rpm). I also experienced a dangerous loss of acceleration when trying to accelerate. I would put the accelerator to the floor and it would take about 10-15 seconds to reach a safe speed on a highway on ramp. Additionally I am consuming about 1/2 quart of oil per week. I change my oil faithfully every 3-4k miles and have documentation to prove it. My oil was down 2 1/2 qts at one point which I discovered by accident via my mechanic. There was no indication of this with the low oil indicator light. I only discovered this when my check engine light came on and my mechanic investigated the code.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425911July 22, 2021
ENGINE
Engine stalled and there was a loud knocking sound. Had vehicle towed to dealer only to be told that this is a known issue with Hyundai and we need a new engine. No loaner cars available and 36 people are in front of me with the same problem. No timeframe available for a resolution. Huge inconvenience. Called Hyundai only to be told that a case manager would call me in 7-10 days. If it’s a known issue, why haven’t they recalled the affected cars like last time?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425315July 18, 2021
ENGINE
It started with the engine stalling, then a pinging noise. Then the engine stalled permanently, and the noise in the engine became louder. The engine now has no power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425184July 16, 2021
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact's boyfriend owns a 2015 Hyundai Sonata. The contact stated while driving at approximately 45 mph, the moon roof detached from the assembly and shattered behind the vehicle without warning. The contact had taken the vehicle to the dealer where they informed her that vehicle was not under warranty nor recall. The contact was given an estimate for the repair. The manufacturer was also notified of the failure and provided a case number. The vehicle was not repaired. The failure mileage was approximately 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424644July 13, 2021
POWER TRAIN
2015 sonata intermittent problem which involves loss of acceleration when taking off from a stop. One has the accelerator to the floor and vehicle goes to 10 to 12 miles/hour until it gets to about the 3rd or 4th gear. This car has done this 5-6 times since the 20th of May. Took car to dealer; they hooked it up to the computer and got no codes, so I was told it was OK. I told them the car was unsafe to drive. This car has a duel-clutch automatic transmission which I believe has a major problem. Not sure what I can do about it. It has 71,000 miles and should be under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424632July 13, 2021
ENGINE
Motor started stalling, and then making a pinging noise. Now the car has absolutely no power, and a louder noise coming from the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424634July 13, 2021
ENGINE
It started with the engine stalling, then a pinging noise. Then the engine stalled permanently, and the noise in the engine became louder. The engine now has no power. Unfortunately I am unable to trade or sell the car. It currently holds no value, as is. I have contacted Hyundai to make them aware of this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422501June 27, 2021
STEERING
Powering steering seems get harder when i stop at lights and when i turn then car back on from getting grocery.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422520June 27, 2021
ENGINE
My car caught on fire while operating
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11421795June 22, 2021
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2015 Hyundai Sonata. The contact stated that while operating the vehicle, it would not immediately accelerate when pressing the accelerator pedal. The check engine light would remain illuminated. Also, the vehicle had experienced unintended acceleration. The vehicle was taken to an independent mechanic who reprogrammed the engine software but the failure continued to occur. The local dealer was notified of the failures. The manufacturer was not yet contacted. The failure mileage was 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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