Hyundai Sonata Complaints (2015)

1,208 consumer complaints on file.

#11445235December 28, 2021
POWER TRAIN
The contact owns a 2015 Hyundai Sonata. The contact stated that while driving at various speeds, the vehicle would suddenly fail to accelerate above 25 MPH with the check engine warning light illuminated. The cause of the failure was not determined. The local dealer was informed of the failure, but no assistance was offered. The manufacturer was not notified of the failure. The failure mileage was 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445031December 27, 2021
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
Check engine light on. Taken to hyundai dealership for recall repairs. At the time, 3 recalls on vehicle. Informed that check engine light was on due to recalls. Dealership kept car for 1½ weeks and notified me that 1 recall (filter) was not completed because parts are on back order. Dealership had me pick up vehicle and said that it is okay to drive car; however, after calling another Dealership, the Service rep informed me that cars should not be driven while engine filter recalls are open because it could potentially further damage vehicle. Vehicle has now been sitting in my garage for over 2 months and I'm making payments for a car I cannot drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445088December 27, 2021
ENGINE
While traveling on the interstate, the car started shuddering. Pulled off and went to auto part store and they read the code #4 misfire. Took car to my mechanic and he said #4 cylinder was dead. Proceeded to take car to dealership and they said #4 cylinder had burn valve with hole in valve. We hey gave a quote for engine replacement. Took car back to my mechanic and he replaced engine at a cost of $5466.28. The replacement engine was a 2014 with 13k miles. The car only had 107186 miles at time of incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444458December 20, 2021
FUEL/PROPULSION SYSTEM
I took my vehicle to the dealership to have recommended service completed which included the fuel tank air filter. To complete this operation, the mechanic performed an M.P.I which showed that the fuel pump was leaking. I'm not an expert on anything, but I can't imagine a time that fuel leak is good. What's really concerning is that if I hadn't had the vehicle in for routine maintenance, this problem wouldn't have been found which could have led to catastrophic issues. I find it hard to believe that it's typical that a fuel pump fail with under 60,000 miles on the vehicle- who knows how long the fuel pump had been leaking. My tech at the dealership told me that they have seen this same problem with other 2015 Sonatas so I am certainly not the only one to experience this issue. I had to return the car to the dealership a few months ago for a recall that involved a fuel leak. I wonder if all of the fuel leak issues have been dealt with, fuel leak wise, with this vehicle. The sub total for this repair was $817.66. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442760December 5, 2021
VEHICLE SPEED CONTROL
My engine light has been on for over one year. I took it to the dealership to see what was going on and to get an oil change. The dealership stated that there could be a variety of issues and that they would turn the light off and when it came back on to bring it back to them. The staff was not the most professional so I opted to not take it back unless there was a significant issue. My car constantly accelerates when I am on the brakes at a light and then when I let off the brakes, the car accelerates before I put my foot on the gas. I recently backed out of my parking space and without my foot on the gas, I bumped into a neighbor's car. There was no damage to their car but my car has a dent in it. Everyone is safe and fine but this could have been way worse if I was in a parking lot or on the road. The car does not accelerate when I put my foot on the gas on the highway either. I have had some close calls getting onto the highway because I can press the pedal to the floor and not get the speed needed to go fast enough. I am making plans to take it back to the dealership and report my dent because this acceleration issue is very annoying when driving and I know that it is dangerous in situations where I should be able to shift the gear and not be moving fast enough to get a dent. I hope Hyundai really looks at this issue and helps us out. Thank you.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11442251December 1, 2021
ENGINE, POWER TRAIN
The contact owns a 2015 Hyundai Sonata. The contact stated while driving approximately 75 MPH, the vehicle began to vibrate violently. The contact pulled over and had the vehicle towed to a local dealer where it was diagnosed with needing a new transmission. The contact stated that the check engine warning light was illuminated. The manufacturer was not informed of the failure. The failure mileage was approximately 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442357December 1, 2021
ENGINE
The connecting-rod bearings in the engine damaged. I've read that it was a recall problem in hyundai's engines. i have abnormal knocking noises from the engine, reduced power or hesitation, illumination of the "check engine" light.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11441887November 28, 2021
ENGINE
My vehicle started losing oil between oil changes. Not leaking on the ground. I looked it up and found out this is a very common issue. Just my luck. My vehicle now has major engine issues. Knocking in the engine, shaking. I looked it up and to not my surprise, very common. My vehicle is available for inspection. Safety wise I was traveling 70 on the interstate and the engine just quit and decelerated very quickly with cars driving by fast. I am getting the vehicle checked inspected Monday 11/29 I had it towed to a garage. I will also contact the local Hyundai dealer. No warnings lamps prior to incident
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441807November 27, 2021
ENGINE
Hello, I took my car to my closest dealership Brandon Hyndai, because my car stop working properly. The car engine warning light came on followed by a knocking noise, when I try to accelerate , it reduce the power , it smells like burn.It’s been 3 weeks since my car has been sitting at the Brandon Hyundai dealership parking lot without a full diagnostic, the only thing they have told me it’s that it gave them the P1326 code that it’s engine related, but they needed to run more test before starting an engine replacement submission due to a recall.My car only has 69000 miles.I have been checking almost daily to see if they have done something but so far, they haven’t. They also didn’t provided me with a lender car, because they didn’t have one or so they say. I have waited patiently, but 3 weeks it’s too long for a diagnosis and I have been taking a bus to work because I cannot afford to rent a car , that the dealer is not even 100 percent certain if I will be reimbursed for it. It’s been an stressful 3 weeks and it seem this issue is not being taken serious, plus they also want to charge me 300 dollars for them to start the engine replacement submission, which I he agreed to as I don’t seem to have another choice. I am desperate, because I am not sure what will happen next. I had to call corporate and started a case with them, but it can take up to a week or more for them to contact me. The worst part is not knowing and there is no much information about it.And the coworkers at the dealership are not being helpful at all, I am not sure if because they don’t have much knowledge about it or they really don’t care about the customers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441553November 24, 2021
UNKNOWN OR OTHER
My brakes locked on the highway and I could not utilize the brakes to slow down the vehicles. I went off the meridian and finally came to a stop. I pumped the brakes and then they started to work again. I was able to cautiously get back on the road and make it to my house but they locked again a few miles later by my exit. I was able to get them to start working again and made it home. There were no warning lamps or messages nor any warning that led me to this. I could’ve easily been in a serious if not fatal crash
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441598November 24, 2021
ENGINE, ELECTRICAL SYSTEM
I was driving at 55 mph and vehicle stall and cut off pulled side the road tried to crank back up and nothing happened. after each oil change no oil show on stick and also when i get an oil change they tell me barely any oil in vehicle. this has happened every since i purchased the veh on Dec 10 2019
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441627November 24, 2021
ELECTRICAL SYSTEM
We received a notice for an IMPORTANT Safety Recall for our 2015 Hyundai concerning a turn signal malfunction. According to the information given to us, this problem could understandably be very dangerous and life threatening. So we tried to schedule an appointment at our nearest Hyundai dealer, but were told they weren’t even taking appointments until January (So much for taking care of a dangerous situation). This dealer was San Tan Hyundai in Gilbert, AZ! If this repair takes only an hour or so as the notice predicted, I’m wondering why such a delay for an emergency service? We continued to call around and finally scheduled for a Dec. 1st appointment at another dealer. That we can live with, but their is no excuse for a similar dealer not being able to deal with this problem sooner. The person on the call was not very polite, which is par for service it seems now days. Anyway, I think this dealer should be noted in your records in case you receive other complaints. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441276November 22, 2021
VISIBILITY:SUN/MOON ROOF ASSEMBLY
I WAS DRIVING WITH MY SUNROOF CLOSED AND THE WHOLE THING CAME DETACHED. THE WINDOW SHATTERED. AND PART OF THE PIECE THAT HOLDS IT FELL OFF. I SEE A RECALL PREVIOUS FOR THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440460November 15, 2021
PARKING BRAKE
The contact owns a 2015 Hyundai Sonata. The contact stated that while pulling into a parking space, the parking brake inadvertently engaged, and the rear passenger's side wheel locked up. The BRAKE HOLD light was illuminated. The vehicle was towed to an independent mechanic and diagnosed with electric parking brake motor failure. The contact was informed that the electric parking brake motor needed to be replaced. The vehicle was not repaired and remained with the mechanic. The manufacturer was made aware of the failure and informed the contact that the vehicle was out of warranty. The failure mileage was approximately 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440348November 13, 2021
ENGINE
Check Engine Light began flashing and Oil Pressure Light illuminated while operating vehicle under normal conditions on the interstate. Vehicle was pulled over and towed to local Hyundai dealership. The dealership states the engine has failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440178November 12, 2021
ENGINE
Engine started knocking out of nowhere took it to the dealership to see if I had a recall was told that I needed to replace engine which would cost between 8k-10k . The recalls for engines on Hyundai sonatas were for 2011-2013 and 2016 . Not really understanding how they skip a year with everyone with this year . I don’t have the money to replace engine
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440198November 12, 2021
POWER TRAIN
My car keeps stalling while I am driving and sometimes when I turn to a street and is consuming motor oil with in a mile or less. It has been inspected by a Hyundai dealership and no leaks were found, consumption test has been done and they said that they can’t do nothing about it because I am the second owner. Hyundai needs to extend warranties to second owners as well if the car was bought through a certified dealership. I trusted their brand and dealership. I have been going back and forth with the dealership. My car is in the Napoleon Hyundai dealership in Carmel, Indiana. I have a video explaining the situation and showing my engine measuring stick with very low oil.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439880November 9, 2021
STEERING
Power steering assist failed upon making a right hand turn. Steering failure led to an injury accident. Vehicle was inspected by Green Light Auto and EDR codes retrieved. No codes specific to steering was found. Vehicle was inspected by insurance adjustor. No warning lights or other indications of steering loss was present before the accident caused by the steering loss. Issue seems similar to NHTSA Campaign Number: 14V325000
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11439353November 4, 2021
ENGINE
My car is burning through a quart of oil appx every 600 miles- this is NOT normal it's excessive oil consumption.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439151November 3, 2021
POWER TRAIN
Had an Engine recall for the 2015 recall, was told that Transmission was the reason for the Engine failure, but the dealership would not fix the Transmission. Shortly following the replacement of the Engine, the problems that reside in the transmission are now costly up to $3000 or more for this issue. After extensive research found that the 2015 sonata has had plenty of issues with its Transmission. Responsibility for the Faulty Transmission causing engine to completely shut down and not work (happened while on highway) should fall on the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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