Hyundai Sonata Complaints (2013)

2,025 consumer complaints on file.

#11476167July 27, 2022
ENGINE
The contact owns a 2013 Hyundai Sonata Hybrid. The contact stated she had to add one quart of oil for every 200 miles driven. The contact stated no warning light was illuminated. The contact stated while driving 60 MPH, the vehicle inadvertently decelerated to 30 MPH. The contact stated that the check engine warning light was illuminated. The contact stated she was able to coast into the local dealer before the vehicle stalled. The dealer stated that the engine needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The contact took the vehicle to another local dealer: Folsom Lake Hyundai (12530 Auto Mall Cir, Folsom, CA 95630: (916) 293-4760) where it was diagnosed with needing the engine replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V746000 (Engine) however, the VIN was not included. The failure mileage was approximately 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475719July 25, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2013 Hyundai Sonata. The contact stated while driving at an undisclosed speed, the vehicle made knocking noises. The vehicle was towed to the dealer where it was diagnosed with engine failure. The dealer informed the contact that the engine needed to be replaced; however, the manufacturer declined the engine replacement. The vehicle was not repaired. The manufacturer was made aware of the failure and declined the engine replacement due to the vehicle having a salvage title. The contact related the failure to NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The failure mileage was approximately 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475580July 24, 2022
FUEL/PROPULSION SYSTEM
The fuel line is leaking fuel. I was put at risk because it can cause an engine fire while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475087July 21, 2022
ENGINE
The contact owns a 2013 Hyundai Sonata. The contact stated while he and his significant other was driving approximately 10 MPH, the engine was knocking. The contact stated that the vehicle stalled and lost motive power. There were no warning lights illuminated. The vehicle was towed to the residence. The vehicle was not diagnosed at a dealer or local mechanic. The contact personally diagnosed knock sensor detection system failure with a code reader. The contact related the failure to NHTSA Campaign Number: 20V746000 (Engine). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 106,354.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475201July 21, 2022
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, ENGINE
While driving the car flashed "Hybrid System Warning! Safely stop and do not drive" and immediately shut off propulsion. I was able to coast just enough to get off to the side of the road. Now the warning comes up as soon as the engine kicks on to charge the hybrid system and the car will not move. If I wasn't in the right hand lane on the highway this could've caused an accident. This happened once in December 2021 with about 86000 miles and went away after letting the car sit for about 30 minutes. It happened again today July 21, 2022 and left me stranded. The car is unusable as of now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474894July 20, 2022
SERVICE BRAKES, HYDRAULIC, FUEL SYSTEM, GASOLINE
The contact owns a 2013 Hyundai Sonata. The contact stated that the vehicle was originally taken in for repair under NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulics) however, the vehicle was not repaired. The contact stated while driving approximately 15 MPH and exiting the highway, the vehicle stalled. The contact then pushed the vehicle to a nearby parking lot. There were no warning lights illuminated. The vehicle was towed to the nearby dealer but was not diagnosed. The vehicle was then towed to another dealer but was not diagnosed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline). The manufacturer was not notified of the failure. The approximate failure mileage was 127,672.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474917July 20, 2022
ENGINE, UNKNOWN OR OTHER
The engine will just cut off occasionally when im driving and I have no control of the steering wheel or anything else
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474980July 20, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle hesitated during acceleration. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 118,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474538July 18, 2022
ELECTRICAL SYSTEM
The brake/tail lights get so hot they melt the plastic taillight assembly. I would think this is a fire hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474550July 18, 2022
FUEL/PROPULSION SYSTEM
I smelled gasoline in my car every time the car was idle and when I turned on the AC. I googled everything I could but could not figure out the problem. I had to drive the car from Miami to Orlando while this issue was going on (due to me attending school in Miami and living in Orlando). I dropped it to Tire Plus the same day I arrived in ORL & they called me on Sunday morning, stating that I should not be driving the car, it is a hazard because of the issue they identified. Shortly after (about 10 min after that phone call from Tire Plus) I found out that there has been a recall for this same issue tire Plus identified. I called tire plus and told them it is a recall and they said I must get the car to Hyundai to be fixed since it is identified as a recall. I went on Hyundais website and typed in the VIN number and I saw that my car qualifies for the recall. I got the car towed to Hyundai the next day. I called corporate, corporate notified me that after about 4 days of my car being in Hyundai’s care I’d be able to get a loaner (previously, I called numerous Hyundai’s but went with the one who had loaners available). It has been 7 days and Iam without a vehicle and I travel to school on the weekends. My case was escalated (last Wednesday I believe) and we were told by the case manager that he was going to reach out to Hyundai then give us a call… he gave us a call but did not reach out to Hyundai. He was also supposed to give us a call today (Monday) but it’s 3PM, I haven’t heard anything. So, I called him and left a message since he did not answer. Not to mention that Hyundai had no remedy for the recall on the car. It seems like they have no interest in compensating me in any way. They would rather drag out the situation and mention the need for me to fix other things on the car, other than the hazard at hand (the recall). It is quite frustrating and I’m not sure what to do at this point.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474604July 18, 2022
UNKNOWN OR OTHER
Trunk latch was defective. I could not get into my trunk. the dealer replaced the trunk latch and handel assy. trunk light was also effected. If I had a flat tire I would have been in trouble. WE were out of town and our clothes were stuck in the trunk. the incident was 7/12/2022. I went to the dealer 7/15. It was a very expensive repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474088July 15, 2022
ENGINE, FUEL SYSTEM, GASOLINE
The contact owns a 2013 Hyundai Sonata. The contact stated while driving 50 MPH, the vehicle stalled. The contact was able to push the vehicle to the side of the roadway. The vehicle was towed to the residence. The vehicle was then towed to the dealer where it was diagnosed that the engine was blown. The dealer advised the contact to file a claim for the repair to be covered; however, the claim was denied. The dealer informed the contact that she had to pay out of pocket for the repair. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) which she associated to the failure; however, the part to do the recall repair was not yet available. The manufacturer was not notified of the failure. The failure mileage was approximately 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474128July 15, 2022
ENGINE
As i am sure you all are already aware of Hyundai sonatas and other models are having a major issue with oil consumption i know me personally i am having to add oil to my engine every 200 miles or so which out of all the vehicles i have owned i have never had to do this and when i say add oil i mean after just two or three days of driving i will check my dip stick and there will be no oil on the stick there are thousands of us out here with this same problem. It can cause an very unsafe situation if we are driving on the highway or road and the engine seizes up from no oil causing a crash and Hyundai ignores the problem their needs to be an investigation. Its just like their GDI theta engines that fail prematurely Hyundai was allowed to sell this vehicles to us the consumers even with them being aware of the huge safety issues that the engines had and continue to have. We as tax paying citizens are pleading with you to look into this matter and hold Hyundai accountable for their lies and actions of selling cars that they knew was unsafe and had issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473980July 14, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2013 Hyundai Sonata. The contact stated while driving 25 MPH, the accelerator pedal was depressed but the vehicle failed to respond and stalled. The contact veered to the side of the road. The vehicle was towed to the dealer where the engine was replaced; however, the failure recurred while driving. The contact later received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and advised the contact to tow the vehicle to a second dealer for a diagnostic test. The vehicle was not repaired. The failure mileage was unknown. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473270July 10, 2022
SEAT BELTS, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
The car start over but was unable to keep power upon hitting gas pedal. The seatbelt would unlatch. The back break lights wouldn’t shut off after turning off engine causing the car battery to lose power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472872July 8, 2022
AIR BAGS
The contact owns a 2013 Hyundai Sonata. The contact stated while driving from a complete stop at the traffic light with a passenger sitting in the front passenger seat, another vehicle crashed into the driver's side front end of the vehicle. The air bags did not deploy. The contact sustained whiplash and soreness on the neck, shoulder, and back. The other passenger sustained soreness all over the body. The contact and the other passenger later sought medical assistance. A police report was filed. The contact was able to drive the vehicle to her residence though the bumper had detached and the vehicle was shuddering while driving. The vehicle was towed to an autobody shop for repair. The vehicle was then towed to an unknown local Hyundai dealer where the tires and frame were inspected. The dealer was notified of the air bags failure. The manufacturer was not notified of the failure. The contact became aware that the VIN was included in NHTSA Campaign Number: 18V137000 (Seat Belts, Air Bags), which she associated with the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 100,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11472513July 6, 2022
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
On May 7th 2022 my 2013 Hyundai Sonata engine caught fire just driving down the road. I had only bought it 2 months prior. Smoke started coming pouring out of the vents and I had to pull over and have the fire department put it out. Hyundai has looked at it and offered to pay off my loan but I gave $4000.00 cash down and now that is lost. They won't cover that. Will there be another class action lawsuit ?
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11472558July 6, 2022
STEERING, ENGINE
Hyundai is at it again for not repairing safety defects! I filed the following claim with Hyundai but was first the claim was accepted and allowed then denied when Hyundai objected! The attached documents show my efforts on both the steering issue and fire issue!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472181July 3, 2022
FUEL/PROPULSION SYSTEM
I was notified of two recalls on my vehicle. I am the second owner of the vehicle but need to know if I am able to get these recalls fixed without paying out of pocket.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472150July 2, 2022
ENGINE
Engine siezed at barely over 100000 miles not due to neglect to car. Engine should not sieze for no reason with this many miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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