Hyundai Sonata Complaints (2015)

1,208 consumer complaints on file.

#11479810August 17, 2022
STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR
In Nov 2021, the door handle on the rear driver side door came off. Today, the front driver door handle broke. This is a huge safety matter because I cannot get into my car without opening the front passenger door and crawling into the driver seat. In the case of an emergency, this could be detrimental. There are also other reports of door handles falling off on the Internet (https://www.abcactionnews.com/money/consumer/taking-action-for-you/door-handle-defect-forces-woman-to-crawl-through-the-back-of-her-car-to-get-to-the-drivers-seat?_amp=true). I have called Hyundai and they refuse to do anything about this issue and it costs 300+ per handle to replace. There is no reason door handles should be falling off…especially ones that you don’t use as often, such as the one for my rear driver side door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479414August 15, 2022
ENGINE
The engine constantly needs oil added. There is no oil leakage showing on the ground. I have to add oil ever week. The engine also knocks going at slow speeds up hill and has started knocking when started if you turn it off and restart it it will run ok. The dealer says the engine has to fail completely before the recall will be completed. So I have to drive it until it fails somewhere on the highway and could easily cause a serious accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479220August 14, 2022
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
2 recalls were found on my car and a service campaign. After taking my car to a couple auto shops, within 2 years my car has had the same repair issue involving P010 & P011 codes. After researching and finding there was a service campaign and 2 recalls, I decided to take my car to the dealership due to address the recalls. I took my car in on 8/1 and had a full inspection done on my car. Outside of the normal wear & tear, I was advised that the ECVVT cap was installed incorrectly, that it was leaking oil. I was told that cleaning the oil & reinstalling the cap would correct the problem, it didn’t and I’m out of additional money ($562) and the problem is reoccurring. I’ve called several times recently, as well as one of my mechanics, hadn’t received a return call not until I filed a BBB complaint. It seems they are not honoring or even considering the service campaign (ECVVT Seating issue) and it is my belief, will continue to send me in circles to pay more money. A full inspection was done on my car, wasn’t nothing major but my engine light came back on in route home. I called the advisor and he couldn’t give me a definitive response as to when I could bring my car back & get it checked again. I wanted another appointment time so that I wouldn’t be inconvenienced by sitting at the dealership all day until they decided to check or get to my car again. It took me almost a month to get the 8/1/22 appointment. The staff I spoke with has tried to convince me that the issue with my car has nothing to do with the recalls or the ECVVT service campaign, I disagree especially experiencing the repeated P010 & P011 codes. One of the recalls also was for the ECM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478561August 10, 2022
ENGINE
Engine problem. Massive oil consumption. We bought our 2015 Sonata new and have taken it for service and maintenance at the dealership. I have all records from dealership maintenance. Have been told that its just normal for that engine and to keep adding oil. Now I have to check and add oil weekly or it will be empty. Started having issues in 2017. Hyundai knows there is a problem with the engine. I dont know who to talk to or what I can do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478292August 8, 2022
ENGINE
It happened with me twice when I noticed that after about 1800 miles after my car’s oil change, the oil light comes up when there’s a turn or a speed bump. After checking the dipstick, I noticed that there was no oil in the engine. I got it checked for some possible leaks in the car but there were none. This narrowed it down to the cause that the car is burning oil too quickly and that it could also lead to to engine seizure if on a long drive. I also did some research on the same and found that I wasn’t the only one and that there still hasn’t been a recall on the same. I believe it is a safety issue if the engine malfunctions while driving, be it long range or a short one.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477652August 4, 2022
ENGINE
The contact owns a 2015 Hyundai Sonata. The contact stated that when the vehicle was started, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who stated that the spark plugs needed to be replaced. The vehicle was towed to the dealer where the vehicle was repaired. The manufacturer was contacted and stated that the vehicle was not under warranty and there was no recall on the vehicle. The failure mileage was 27,055.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477463August 3, 2022
UNKNOWN OR OTHER
My car was a 2015 Hyundai Sonata that was stolen off a well lit street in Milwaukee two days ago. The car was locked with the alarm activated. I feel violated and my safety was at risk and the company knows about the safety issues of these cars and have done nothing about it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477188August 2, 2022
STEERING
Power steering stopped working. 2 icons came up on instrument panel. A red steering wheel with an exclamation point and a car skidding. I was making a turn and was unable to turn the car back straight. Luckily I was going slow and was able to get stopped. I was able to get the car home without power steering. After restarting the car the power steering came back. Now I can't trust the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477231August 2, 2022
VEHICLE SPEED CONTROL, ENGINE
The engine stalls out randomly. This is the third time it's done it. The first time was while I was exiting the freeway on March of 2021, which I thought was a fluke. The second time was July 19th and the third time was July 30th. There were NO warning lights or messages. Took it to the dealer and they said that everything came back fine with the engine. They confirmed that the RPMs were too high when it was in a parked position and the engine was on when they first took it in. They suggested I replace the starter. I'm going to a different mechanic for a second opinion. The car was in motion with my foot on the gas pedal when it started to stall. There is no way that it is from a starter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476610July 29, 2022
ENGINE
Engine had a leak and shaves of the engine were inside the oil line. Had to get engine replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476617July 29, 2022
AIR BAGS, ENGINE, FUEL/PROPULSION SYSTEM
Engine burns 2 quarts of oil a week. Took it in for oil consumption tests and Hyundai figures out ways to not replace these faulty GDI Engines. Also car has a strong gas smell inside car. Maybe gas leaking. Airbag warning light has been on for years. Took it to the dealer in the past they said it's ok(Hub Hyundai Katy TX) but I don't feel confident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476327July 28, 2022
ENGINE
The contact's husband owns a 2015 Hyundai Sonata. The contact stated that while her husband was driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to the residence, where it was diagnosed by an independent mechanic with engine failure. The mechanic informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476202July 27, 2022
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
Multiple times, when the car start up and is put in to reverse, there is no throttle response. Simultaneously, it can not be put into the manual gear select mode and the car lurches into second gear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475887July 26, 2022
ENGINE, VEHICLE SPEED CONTROL, STEERING
Driving at 55 and the engine blew. No warning, no check engine light, no sign of anything wrong. Power steering loss, limo mode activation. Almost rear ended during catastrophic failure. 111,000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475666July 25, 2022
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
The vehicle is slow to accelerate and as its accelerating it often will jerk or hesitate roughly. There have also been times when accelerating, such as getting on a highway, that the whole (what I assume to be) throttle system will almost stop and it feels like the car is just going to stop right there on the highway. It's very dangerous as cars behind me are also accelerating and not expecting my vehicle to just stop. The vehicle is available for inspection. There are no warning lights, messages, or symptoms prior to the issue. It has not been inspected by anyone yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475755July 25, 2022
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
The top of the low pressure fuel pump in the fuel tank was cracked. A strong fuel smell was present near the rear of the vehicle. When the vehicle was placed on jack stands, leaking fuel was visible on the sides of the fuel tank. The rear seat was removed, fuel pump access cover was removed, ignition was turned on and fuel was observed leaking from cracks on the top of the low pressure fuel pump. This is a huge safety concern due to fuel leaking from the fuel tank. I know for a fact this is not an isolated incident, you can watch YouTube videos of others with the exact same problem. The dealers want $1K+ to repair. I was an ASE Certified mechanic for 20+ years experience, I purchased an OEM fuel pump through an online retailer for ~$600 and replaced it myself. Problem solved, but for how long? There were no warning lamps or messages, the only sign was the strong smell of fuel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475531July 24, 2022
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Vehicle suddenly lost power while in operation. Vehicle was in motion approaching an intersection. When left turn indicator was activated, all lights on the instrument panel illuminated, the engine shut off, and power steering was lost all while the Vehicle was in motion approaching a intersection with stop sign. Vehicle was able to stop before entering the intersection, but would not start again and we were stranded in the middle of the road. Electrical systems appeared to be working. Battery and alternator are functioning normally. After Vehicle sat for 20min, it then was able to start and moved out of the road to a safe location. Vehicle was towed to mechanic that confirmed Battery health and alternator functioning. Vehicle was then taken to dealership for recall 210 safety repair. Dealership service unable to determine cause for loss of power while Vehicle in operation. No explanation, offer of additional service, or remedy has been offered despite requests. I do not feel it is safe to operate this vehicle in the absence of information related to the sudden loss of power during normal operation. Had this occurred in another setting with more traffic or less room for safely coasting to a stop, serious injury or worse could have resulted. The vehicle is still eligible for the 10yr 100k mile powertrain warranty and I am the original owner. We do not feel we can safely operate this vehicle and need guidance on how to proceed with pursuing a remedy to the situation from the vehicle manufacturer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475106July 21, 2022
ENGINE
The contact owns a 2015 Hyundai Sonata. The contact stated while driving at an undisclosed speed, there was a knocking sound coming from the engine. The vehicle was taken to an independent mechanic and an engine oil change was performed. After retrieving the vehicle, while driving at an undisclosed speed, the engine was sputtering and the vehicle was hesitating while driving; the vehicle later stalled driving. The vehicle was towed to the local dealer who diagnosed that the engine had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 75,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475219July 21, 2022
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
My ABS lights came on and then minutes later my check engine light kept blinking while my car kept stalling or not let me accelerate in the middle of traffic. It’s like the engine dies but the car is on. It only stalls for a second then accelerates then stalls again and accelerates. Almost caused an accident. Seems that this is a problem for a lot of these models. It’s just crazy how it all happened back to back. My car has been running fine otherwise till that happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474020July 15, 2022
UNKNOWN OR OTHER
First I backed up into a pole, because the warning sensor did not warn me. Even while changing lanes it doesn't always warn..The panoramic sunroof detached while driving . I had to pull over . I had to put car in shop for just about a month. And then had to return it because the engine light came on . I have had to take it to the shop several times and I've only owned a year. My navigation never worked . Won't update. And blue link doesn't work right . Even though I pay it out of pocket. And now for no reason it smells like gas badly. Can't take it in because it's my only car and they never have a loaner or rental available. I've been to several hyndai dealerships.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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