Hyundai Sonata Complaints (2015)

1,208 consumer complaints on file.

#11487214September 30, 2022
ENGINE
The engine is consuming excessive oil. My vehicle is available for inspection The problem has been confirmed by an oil service company Valvoline in Munster, Indiana The "oil" lamp appeared on my dashboard for a brief moment. I filed claim with BBB Arbitration for the Hyundai Theta Engine Recall but since my engine hasn't blown up, they will probably deny it. Case # HEE2220129 Jump vs Hyundai Theta Engine Settlement Extended My engine is consuming a quart of oil every 3oo miles or less. 1)12/15/2021 – Oil is off stick. Mileage is 101,230 Oil services, based on being “Offstick” resulted in new oil filter and engine cleaner. 4/25/22 – Oil is off stick. Mileage is 103,003. Only 1,773 miles between the oil changes. 7/11/2022 – Oil is off stick. Mileage is 104,423. Only 1,420 miles between the oil changes I contacted Webb Hyundai in Merrillville, Indiana for a recall that needed to be performed. I subsequently contacted Hyundai Customer Service and informed them of my oil consumption problem. Given a PA Case number and told to ask Webb Hyundia to perform an oil consumption test. 7/28/2022 Webb Hyunda They indicated that they added ½ quart of oil to my car I requested it to be added. A ½ quart of oil on 7/28 after I had 3 quarts of oil added on 7/11/2022. Being at “at stick” level results is terrifying as my engine could combust. Plus the additional costs of cleaning out the engine as well. Please refer to Webb Hyundai Vehicle Inspection Report for more details pages 1-5. NOTE: The category “UNDER HOOD” specifically next to fluids. The box is marked in RED. Which means “requires immediate attention”. 6)On 8/17/2022 I had my oil checked and in ONLY 400 miles I was 1 quart low. 7)On 9/10/2022 I had my oil checked and in ONLY 286 miles I was 1 quart low.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487065September 29, 2022
ENGINE
The vehicle is used as a commuter car, and driven primarily on NJ Turnpike at high speed. Over a two month period, on four occasions, the engine has shut off. All dash lights came on, and all power assist controls failed. Managed to get to shoulder of road, and after a few minutes, car would restart and run properly. The fourth time it happened, as I coasted onto shoulder, the car restarted by itself. Took car to dealer for diagnosis and repair and was told there were no codes and it "could be" any number of parts not working properly, but no actual diagnosis. Was charged $160 dollars, and I took vehicle home. But when I looked over the invoice, I found the description of problem was not what I had told service rep, so went back to talk to service manager. He told me to bring it back in and he would have it rechecked. Was told they drove car 35 miles a day but it never stalled. However, invoice shows same mileage went brought in and sent out. Again, they said they could find no codes, so they could not diagnose any problem. I went and picked vehicle up, but I drove through the dealer's parking lot to leave, I saw the engine service light was now illuminated, and returned the car to the service department. Was told they would check it out, and I went home. After three weeks, I called to find out status of car. Was informed they had yet to look at it, but would do so shortly. A week later I was told problem was a bad VCM Motor Assembly, and I was charged 788.70 dollars, to replace a part that apparently fine, when I dropped the vehicle off. Read numerous posts online by owners reporting this same engine shutting-off problem, since 2016. But no one has stated a definitive cause, or repair, by dealers. As to whether that was the cause of the engine shutting off, I will have to see.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487083September 29, 2022
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
While I was driving, my check engine light came on. It wasn’t flashing so I was going to continue driving to a parts house (because the dealerships around me were closed) and have them check the codes that were present. Immediately after I had that thought, I noticed the car was smoking and the battery light and the traction control light had come on, so I proceeded to pull over and shut the vehicle off. I got out and noticed the hood had soot on the edges. I called 911 and watched the car go up I’m flames. This all happened in less than a mile. I noticed a fluid of some sort had sprayed out of my vehicle onto the road and the underneath the vehicle was coated in the fluid. This is still being investigated but I know of a lot of Hyundai/Kia vehicles have caught on fire while driving. I’m not 100% sure of the cause yet, but I want to document that this did happen to my vehicle. I would love to update as soon as we figure out what has caused the car to catch fire while I was driving.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11487137September 29, 2022
ENGINE, UNKNOWN OR OTHER
on aug 18 i was driving on the interstate at 80 mph , suddenly i could no use my gas pedal it lost power , the engine and oil flashed lucky i was able to get my car pulled over out of harms way and called a tow truck , i had it towed to my nearest Hyundai dealership ,on september 22 my car was denied for engine replacement due to me being the second owner , i've only had this car a year , i would like to warn any one with a Hyundai to take caution because their is no warning signs until it happening .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486266September 25, 2022
STEERING, ENGINE, SERVICE BRAKES
My power steering light came on last night when I arrived from work on Saturday night. Was hoping to take it in to be looked at but the dealership I bought it from is closed till Monday at 10. Woke up Sunday for work decided to see if the light was still on but it was off but about 7 minutes into the the light came back on along with the abs light, engine light, and oil light. I believe a couple more lights came on but not sure which ones but the car stopped working and starting completely
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485776September 22, 2022
STEERING
My vehicle experienced a sudden loss of power steering a few days ago, with approx 52,000 miles on the odometer. At the time it happened, two warning lights came on and remained on: a red steering wheel with an exclamation point, and an orange ESC control (icon: car with squiggles underneath) light. For a few days if I turned the car off and back on, the power steering would return and the warning lights would turn off. However today the car started with the lights on and no power steering and it appears to be permanently failed at this time. There is a recall issued for 2015 Sonatas for a power steering issue that sounds identical but my VIN does not appear to be included. My local dealership has no appointments available until November 8th and I have been informed that new power steering components will cost over $2500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485835September 22, 2022
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
The issue is with the hybrid system, which malfunctioned and apparently ruined the rest of the car. The damaged components are adding up to over 75% of the car's value. The vehicle slowed and stopped suddenly on a busy road when the issue started. Currently, it has been inspected by two different shops and they have both given me the same diagnosis.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484755September 16, 2022
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, POWER TRAIN
This is yet another incident of a Sonata Hybrid hybrid flashing a warning to the driver and the the engine shutting down. This time it was Sep 7, 2022 in Morristown, TN. A brief internet search led to this: https://www.tsbsearch.com/Hyundai/17-HC-003-1 indicating that the issue is known to Hyundai. This is definitely a safety issue, this is a known problem, why was no recall issued?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484012September 12, 2022
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
My daughter was driving on the interstate when the car went into limp mode and the engine light was flashing. We had it towed to hyundia dealership where they did an engine update. Had it for 3 months when it did the same thing to her again. Had it towed again to same dealership where they are telling me it needs a new engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484042September 12, 2022
ENGINE
We had taken out 2015 Hyundai Sonata to the repair shop because the check engine light came on. The repair shop said it gave the error for low oil, but the oil in the system was not low and we were barely past the oil change mileage. We had the oil changed and picked the car up. The next day, the car lost all power and locked up completely while going about 45 mph down the highway. We had to push the car off the highway. Car was towed to same repair shop and we were informed the motor was blown. We called Hyundai but they offered no assistance since we were past 100,000 miles. The engine blew at 114,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483903September 11, 2022
AIR BAGS
This Car Was A One Car Accident, 2 People Were In The Vehicle. A On Coming Car In The Opposite Lane Was Swerving In My Lane Causing Me To Try To Get Over To The Right Of The Road Trying To Dodge The Car , We Hit Some Kind Of Post No Air Bags Deployed, I Also Have Pictures As Well As Documentation From Hyundai Fixing The Engine On The Car They Supposedly Inspected Everything And Said The Only The Wrong Was The Breaks. Well No Airbags Deployed One Person Is Hospitalized Lung Was Out Of Chest And the Other Person Suffered Injuries To The Face And Arm Which Is Also Documented We Are Currently Still In The Hospital So Any Other Documentation Can Be Sent Later On
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11482980September 6, 2022
EXTERIOR LIGHTING, ELECTRICAL SYSTEM, ENGINE
The contact owns a 2015 Hyundai Sonata. The contact stated that after having her vehicle serviced under NHTSA Campaign Number: 21V749000 (Exterior Lighting, Electrical System) the exterior and interior lights would turn off while driving at various speeds, with the check engine and oil warning lights illuminated. The contact also stated that upon using the turn signals, the headlights would intermittently turn off; however, the headlights would turn on upon toggling the light switch. The contact had initially taken the vehicle back to the dealer where she was given a diagnostic fee to determine the cause of the failure. The vehicle was then taken to an independent mechanic where she was informed that the E-CVVT actuator was defective. In addition, the contact also stated that the vehicle would hesitate upon depression of the accelerator pedal or lunge forward upon depression of the brake pedal. The independent mechanic linked the failure to the E-CVVT actuator. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482701September 2, 2022
ENGINE
My wife is concerned for her safety and our three children. On start up and driving engine feels like it's shutting off and turning back on. I was told by a local mechanic that there are several issues that Hyundai knows about and basically aren't fixing. Engine light keeps coming on and off with a different code everytime. Issue has been going on for about a year replaced spark plugs and had decarbonization process done to no avail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481790August 29, 2022
ENGINE
The contact owns a 2015 Hyundai Sonata. The contact stated while driving approximately 45 MPH, there was a cranking noise coming from the engine. There was an engine overheated message displayed. The vehicle was towed to the local dealer. The dealer diagnosed the vehicle with engine failure. The vehicle was then towed to another dealer who diagnosed the vehicle with engine failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 127,785.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481145August 25, 2022
EXTERIOR LIGHTING
When driving at night the headlights have gone off several times when the turn single is used. The headlights will come back on when the turn single returns to the neutral position.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481027August 24, 2022
EXTERIOR LIGHTING
Low beam headlamps cast a shadow that seriously impedes vision of the roadway. Hyundai dealer informed me that other Sonata owners have complained of the same issue, but they have been instructed by the factory to claim that the defect is "normal". By the way, I have seen many similar complaints on internet sites lodged by Sonata owners across the country. * Please be advised: the attached photo is not oriented correctly. It is a vertical view. I could not get the program to orient it to the horizontal vies.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480681August 23, 2022
ENGINE
Engine failure while driving on freeway. Lost control unable to accelerate, almost got hit by semi due to inability to move out of way swiftly. All engine oil came out due to rod bearing punching hole in engine block and car started smoking, fire department said I had maybe 2 minutes before my car would’ve been engulfed in flames.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11480644August 22, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2015 Hyundai Sonata. The contact stated that there was an abnormally strong odor of gasoline coming from the vehicle. The vehicle was taken to the dealer however, the mechanic was unable to determine where the odor was coming from. The vehicle was not repaired. The manufacturer was contacted and a complaint was filed. The failure mileage was 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480071August 18, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, STRUCTURE:BODY
When auto lights are engaged and the blinkers are engaged, the light will turn off and it will blink in the wrong direction for a few times and then blink the correct direction. While in auto lights and you turn a curve they will sometimes go off. Now I have an issue with my AC - it goes on and off randomly. Had it looked at and they cannot find an issue with the components but said it could be an electrical issue. BYW, Hyundai replaced the motor in this car as well because it had so many issues. I was told the issues now could be caused from them replacing the motor and causing an electrical issue. The paint is also peeling and they had a recall on the paint, but the paint on my car didn't start peeling until after their warranty had expired. This is a known issue with 2015 models - they know the paint is bad but won't fix it. Car manufacturers should be held accountable for what they put on the market, or at least fix what are known issues for multiple vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479952August 18, 2022
UNKNOWN OR OTHER
I would like to start by saying I love my Hyundai. I love the way it drives. It is a 2015 Hyundai Sonata Limited, my only means of transportation. My main concern is my vehicle was made without an engine immobilizer which makes it very easy for thieves to steal my car, by removing part of the steering column and using a USB charging cable. And to add to this problem, if a thief was to break a window to gain entry in the vehicle, the window is not part of the car’s alarm system. I am aware of a lot of Hyundai vehicles being stolen due to this problem. On or about 08/16/2022, I contacted Hyundai Customer Care Main Office and the gentleman I addressed this problem to said Hyundai was supposed to be making a kit available for purchase in October 2022, with a price range of $100+ through $200+. I am upset because 1) I don’t feel like I should have to purchase this kit out of my pocket because it is not my fault Hyundai made my car this way and I wasn’t aware of this at the time of purchase and 2) I work a $10 an hour job and cannot afford this kind of purchase. I feel like Hyundai should foot the bill for this kit. I work in an area where car break-ins happen fairly often. Car break-ins happen a lot in the Fayettville NC area. I am very concerned and pray and trust Hyundai will address my concerns and will work toward a resolution for me and other Hyundai owners. Please let me know what Hyundai can do about this. Thank you in advance for taking care of this matter! Sincerely, Virginia Phelps
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Sonata