Hyundai Sonata Complaints (2016)

888 consumer complaints on file.

#11483383September 7, 2022
STEERING
The power assisted steering fails repeatedly. The electric assist power steering stops working will car this 2016 Sonata is in motion. Stops providing steering assist after a few miles of driving. Sonata reverts to manual steering which is very difficult compared to power assisted. Once vehicle is puller over to side of road, then stopped, the issue of "failed power steering" goes away by shutting of the engine and electrical system, wait 30 seconds then re-start the Sonata. This is very aggravating, especially in heavy traffic. Just out right dangerous. Sould be a recall to correct this issue. Happened on Aug. 25, 26, 31; Sept. 3, 6 & 7.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482465September 1, 2022
ENGINE
The contact owns a 2016 Hyundai Sonata Hybrid. The contact stated while driving approximately 65 MPH, several unknown warning lights illuminated and the vehicle decelerated independently. The contact was able to park on the side of the road before the vehicle stalled. The vehicle was not drivable. The contact towed the vehicle to a local dealer, where it was diagnosed with needing the knock sensor to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was 34,252.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482148August 31, 2022
UNKNOWN OR OTHER
The horn on my car is so quiet, most times I use it nobody hears it, including myself. It's very dangerous for emergency situations where I need to use a horn.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481448August 26, 2022
ENGINE
Driving down the road so if a sudden it felt like something fell out from under the car and it sputtered a bit then lost all . When I tried to start it a few minutes late all comes on except engine
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480916August 24, 2022
UNKNOWN OR OTHER
The sunroof assembly incorporates a wind deflector to help reduce wind noise in the passenger compartment when the sunroof is open. If the wind deflector becomes partially detached from its mounting bracket while the sunroof is open, the deflector can interfere with the closing of the moveable sunroof panel. In some cases this interference can result in the sunroof panel detaching from its mounting tabs. https://static.nhtsa.gov/odi/rcl/2016/RCMN-16V726-5975.pdf The 'fix' does not last. I bought my 2016 Hyundai in Nov 2018. The dealer who fixed my detached sunroof wind deflector told me there was no open recall on the car. Now I know why: 'As required by federal law, dealers must not deliver new vehicles for sale or for lease to customers until all open recalls have been performed. Dealers must also perform all open recalls on used vehicles, demo and rental vehicles prior to placing them into customer use and whenever an affected vehicle is in the shop for any maintenance or repair.' It's now evident that the deflector was fixed at least once before i took ownership. I fixed the deflector in 2020 after it separated while i was driving. I was able to close the sunroof but I was ignorant of the greater danger, the glass sunroof panel flying off the car. As described in the first paragraph these is a serious issue. the 'fix' provided by Hyundai does not last. It's an insidious issue waiting to impact new owners like me who are unaware of the danger. Hyundai must provide a permanent fix for this issue. The defellector detached for the third time in August 2022. Hunter Hyundai in Fletcher NC won't fix it under their repair warranty (only one year from their fix in May 2020) and wants $350. In my first complaint I wanted Hyundai to reimburse me. The issue is larger than this because detachment of sunroof is chronic and remains a ticking time bomb in the car's roof. Hyundai must provide a permanent solution that doesn't rely on glue to hold a part under spring tension.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480776August 23, 2022
UNKNOWN OR OTHER
2016 Sonata panoramic sunroof wind defector. The wind deflector separated in 2020 and was repaired under warranty by Hunter Hyundai in Fletcher North Carolina. This issue is a design and manufacturing issue. The wind deflector is under spring tension when the sunroof is open and is attached to the body with glue at three points: center, left and right. Because I was skeptical that the fix would work I hesitated to open the panoramic sunroof which was a $1,000 option. With the sunroof open and the wind deflector popped up if it detaches it's difficult or impossible to close the sunroof. This is way it's a safety issue. the sunroof can be opened during driving and once open attempts to close while driving may lead to single or multiple car collision. In my case I opened the sunroof in the garage to see if the deflector was still attached. It separated at the center and passenger side. i was able to close the sunroof but had to hold down the deflector while closing the sunroof. risky business. the hyundai dealer would not fix the defect under the original repair warranty as it was done in May 2020. The recall (152) in 2016 was closed. The cost to repair is $355 and it may happen again. This is a design and manufacturing defect that should be repaired free of charge. I called Hyundai customer service and have a case number: 202112366.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480564August 22, 2022
ENGINE
I was driving and then my car jerk every time I tried to go pass 20mph so I took it to the auto zone to get it checked and they hooked a machine that read code p1326 so I took it in to get checked and the mechanic replaced a knock sensor spark plugs and coil pack and for some reason the vehicle still is misfiring on spark plug number 3 it’s getting no fire I’ve bought a new fuel injector that’s still new in the box but now the vehicle is reading code p0193 which is the fuel rail pressure sensor and was told it could possibly be the engine and I’ve been online and see there has been a lot of problems with Hyundai and knock sensors
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480242August 19, 2022
ENGINE
The contact's daughter owns a 2016 Hyundai Sonata. The contact stated while her daughter was driving at an undisclosed speed, the check engine warning light illuminated and the engine misfired. The vehicle was taken to an independent mechanic that was unable to diagnose the vehicle. The vehicle was taken to another independent mechanic where it was diagnosed that the engine needed to be replaced. The vehicle was then taken to the dealer where it was also diagnosed that the engine needed to be replaced and the contact was provided a rental vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was under warranty. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480051August 18, 2022
UNKNOWN OR OTHER
In May 2022 after driving approximately 2.5 hours, when I turned off the vehicle and tried to restart, the Hybrid symbol "CHECK HYBRID SYSTEM", after waiting approximately 15 minutes to restart and it started. During this trip this happened several more times. I brought it in to a Auto Zone and he could not diagnose because the light was not appearing. The check engine light also was on but just disappeared. Once I returned from my trip, I brought the vehicle into a Hyundai dealership for diagnosis, however, they said since the lights nor the check engine lights were on, they could not diagnosis. In August 2022 I went on another long distance trip, and the same thing happened, after driving for approximately 2.5 hours and stopping, the vehicle would not restart and the same warning light displayed, "CHECK HYBRID SYSTEM". Again, I waited 15 minutes and the vehicle started, the check engine light remained on for a while and then disappeared. AGAIN, this happened several more times after driving for more than 2.5 hours.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480053August 18, 2022
ENGINE
What component or system failed or malfunctioned, and is it available for inspection upon request? Engine Failure due to the rod bearing recall How was your safety or the safety of others put at risk? Could of caused an accident as the car stopped and I was unable to move it - luckly we were able to pull to the should on the carpool lane. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, we had the tow truck take the vehicle to the dealership. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, Lindon Hyundai Dealership Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, check engine light came on the day before the engine failed. Other - Driving down the interstate 15 freeway and there was a thumping sound coming from the front center of the car (behind the firewall); check engine light came on and we pulled over the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479889August 18, 2022
ENGINE, POWER TRAIN
Oil Consumption Test Failed, I was originally told if I could prove it was burning oil and not leaking then I would receive a new engine. New engine rejected saying Hyundai no longer warranty engines for that reason. Was told that when motor seized to have it reevaluated for bearing or rod failure. No way to determine bearing or rod was cause of oil consumption without tearing the motor apart. Knocking noise from engine and experienced Engine Failure, resulted in being stranded in middle of highway with my kids 1 yr after oil consumption test. Hyundai rejecting engine replacement due to low compression from cylinders. Not willing to honor their warranty after an obvious lemon of a motor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479860August 17, 2022
POWER TRAIN, UNKNOWN OR OTHER
I assuming it’s my knock sensor and hopefully the harness or anything doesn’t have to be replaced but my car went go pass 60mph and when I first get up to 16-20mph it jerks then gains a bit of power and also my check engine light came on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479872August 17, 2022
ENGINE
My 2016 Hyundai sonata is burning a lot of oil. I have to constantly put more oil in it. I went to the dealership and they said there is an engine recall to replace the engine but I have to wait until it fails. I don't want to be on the road and my engine seize up and an accident to happen. They said they can't do anything until something happens. That sounds extremely dangerous
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479322August 15, 2022
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
Somehow, either by design or manufacturing defect, a part in the headlamp assembly melts and causes a gap in the illumination of the lights while driving. Technicians have said that this is a progressive issue, rather than some sudden onset, and multiple people have said they've never experienced this before but are having this issue with the Hyundai Sonata.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478763August 11, 2022
ELECTRICAL SYSTEM
My 2016 plug in hybrid Sonata repeatedly inidcates that there is "high system temperature switching to hybrid mode." This first happened on my first long trip in the car in 10/21 and has happened repeatedly since. This happens at all temperatures, including moderate temperatures (mid 70s). It seems to happen randomly, such as when battery has several miles of charge left in it, when it is fully discharged, and repeatedly when the car is already running in hybrid mode, which a driver could interpret means that the engine is about to shut down, as I did on a long trip. I have taken it to two separate dealers, and the only thing they did was replace the fuel pump, which did not solve the problem. In addition, the battery life has reduced greatly, despite the fact that I always fully discharge and recharge the batter. As you can see from the attached Hyundai forum comments, this appears to be a prevalent problem for this make and model car and no relief from the manufacturer appears to be on the horizon.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478663August 10, 2022
ENGINE
The 2016 hyundai sonata keeps losing oil within about 500-800 miles after changing the oil the dipstick shows that the oil needs filled. I have never had to refill the oil so quick after changing on any car I have had. I ended up adding an additive to seal whatever leak or malfunction that the sonata has. I have looked it up and my car does not seam to be the only one with this issue. I never know when its gonna be too low and hurt my engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478504August 9, 2022
ENGINE
My vehicle first went into limp mode and stalled while driving December 2021. Vehicle was taken to Dealership in Alpharetta, GA. I was advised the knock sensor needed an update. The update was completed but the vehicle continued to go in limp mode and stall again March 2022 after driving less than 1000 miles since previous repair. The vehicle was taken to dealership in Wake Forest, NC. This time there was no update for the knock sensor so I was advised they would need to replace knock sensor but it was on backorder until end of May 2022. The knock senor was replaced picked up vehicle and engine light came on by the time I had drove 50 miles and vehicle started to go in limp mode and stall again and car started shaking an bad vibration. Drove the car next morning and it put me down again going into limp mode, stalling, whole dash board lit up every warning light on and dinging, car shaking and made loud noise had to have towed back to dealership. This time dealership claim it came from misfire on cylinder 3 but that doesn't explain all the issues. I was called to pick up car again June 2022 car had bad vibration, knocking, still going into limp and stall mode, hybrid system warning light came on again, gear sticking not changing like it's supposed to had towed back to dealership. This time dealership replaced other 3 cylinders picked up car July 2022. Did a test drive advised car is still stalling, gear still sticking, vibration still , air not cooling and hybrid indicator needle bouncing back and forth from power to 80 never stabilized. Dealership claims can't find anything wrong. I have almost been hit 10 times since December 2021 because of vehicle going into limp mode while driving this is very dangerous to be going 55 to 70 and vehicle drops speed back to 10 all of a sudden in traffic
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477890August 5, 2022
ELECTRICAL SYSTEM
The vehicle is highly susceptible to theft. There are multiple articles and videos on how my vehicle and many others made Hyundai and Kia can be stolen in minutes with just a USB drive. This needs to be investigated and fixed immediately.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476981August 1, 2022
ENGINE
I tried numerous times last year to get my car into the Beaverton Hyundai dealership to address the engine recall each time the service date they would call and cancel due to lack of proper equipment to diagnose. July 19th the vehicle was at the Nampa Hyundai dealership service department for the open recalls. I informed the service department of the loss of power I was experiencing and that no warning lights had come on. Upon completion they stated the engine passed and the smartbox was replaced and car passed the 32 point inspection. On July 22nd the car suffered complete engine failure and had to be towed to the dealership on July 23rd the car was then transferred to the Boise dealership on the 28th on the 29th I was informed they couldn’t diagnose in Nampa that’s why Boise was going to try. On Monday August 1st the service department notified me that there was not enough amps in the battery to diagnose and wants me to pay $275.00 plus tax for a new battery to diagnose. I have been stranded over 400 miles from my home for one because of engine failure they never offered a loaner they have had the car for over a week with no answers! The car suffered complete engine failure on July 22nd so why are they asking me to pay for a new battery on August 1st to diagnose? I truly feel they are avoiding replacing the engine and trying to charge me for something I never had an issue with until the engine failure. I am out a lot of time and money over this issue and I’m disabled this has completely devastated my well being as well as my health due to being 400 miles away from home and needing additional medical care. I want Hyundai to be held accountable for the recall repairs and provide temporary transportation while it’s being addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476347July 28, 2022
ENGINE, ELECTRICAL SYSTEM
The car requires a quart of oil every 1 to two weeks. Brought it to multiple dealerships and was never given a reason why. Car was making knocking noises anytime driven at 45 or below and sometimes higher. We believe it had to be about the recall Hyundai has advised us about multiple times. We brought it to them on Friday July 22nd. They updated the Hybrid system and we left. Driving the car to work July 27th and the car went into “limp” mode and stated that there was a issue with the hybrid engine and to shut the car off immediately. I was able to pull the car off the road and turn it off. The engine light constantly blinked when the error happened. When I shut the car off and turned it back on, it the same hybrid error shows up on the screen again. We had to have it towed to the same dealership we went to the previous day. They have to diagnose the issue but it might take weeks because they have one hybrid tech.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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