Hyundai Sonata Complaints (2013)

2,025 consumer complaints on file.

#11486482September 26, 2022
STEERING
Rubberized steering coupler worn prematurely. Hyundai extended warranty "to 10 years from the date of original delivery or the date of first use, or 100,000 miles, whichever occurs first," but this remains a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485812September 22, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
When using the turn signal the headlights turn off. A search of the internet shows this is a common occurrence for the car as multiple people have posted on boards that this is the result of the multifunction switch. This is a highly dangerous situation for both the driver and/or other cars on the road as if you attempt to signal a turn or try to place the high beams on you will lose loss of sight due to the headlights shutting off. This should be listed as a recall item for the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485894September 22, 2022
SERVICE BRAKES, EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2013 Hyundai Sonata. The contact stated that while operating the vehicle, the braking system malfunctioned and the vehicle would not immediately stop while depressing the brake pedal, causing the braking distance to be extended. Additionally, while operating the vehicle, the front headlights would flicker off and on. The cause of the failure was not yet determined. The vehicle was not repaired. The local dealer was notified of the failure but no assistance was offered. The manufacturer was not yet contacted. The failure mileage was 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485377September 20, 2022
ENGINE
Problem: Engine malfunctioned and lost power on freeway. Car didn't respond to accelerator. Yes the car is available for inspection upon request. Safety issue: Was forced to change lanes unsafely with decelerating car to access shoulder. At some point, engine started responding back. No the problem has not been reproduced yet. Scheduled dealer appointment. No - the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No - Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485386September 20, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN Tool Confirms Parts Not Available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485343September 19, 2022
EXTERIOR LIGHTING:TAIL LIGHTS
The contact owns a 2013 Hyundai Sonata. The contact stated noticed both bulbs of the taillights were inoperable. The contact stated that he was changing the bulbs and noticed that the bulb assemblies were melted on to the bulbs, not allowing for the bulbs to be removed. The vehicle was taken to the dealer who offered no assistance. The contact was informed that the repair had to be paid out of pocket. The vehicle was repaired. The manufacturer was contacted but offered no assistance. The failure mileage was 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484997September 17, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I have contacted the Hyundai headquarters several times, about what I believe to be an electrical problem in my vehicle. The lights (break and drive) in my vehicle continue to blow out, even after being replaced numerous times. My break light casing has melted, as a result of what I believe to be associated with a previous recall. This recall, caused break lights to remain on, which caused overheating and burning. I took my car to the dealership to service this problem after being instructed to do so be a representative. However, I was informed that there was no issue, that needed to be serviced. However, I continue to experience this issue. I have witnessed countless Hyundai’s being driven by other drivers and they too, seem to experiencing malfunctioning break lights. I even paid to have a diagnostic test completed at the Hyundai dealership, in an attempt to rectify the problem. However, I was informed the there was no electrical issue present. This is a huge safety concern, because driving without properly working lights, is illegal and I have received traffic violations for doing so. It is extremely unsafe, due to having the ability to cause accidents on the road. If other drivers are not aware of my vehicle stopping or even being on the road, due to improperly displayed lights. It creates a huge safety concern. Recently, I’ve begun to smell gas coming from my vehicle and then I received the recall notice associated with the fuel pump. Since then, I have received a second notice regarding this recall. Neither letter, addresses when my vehicle will be serviced. I am extremely nervous to drive my vehicle, due to the fuel leakage and the ability that it can cause a fire in my engine. I am extremely displeased with Hyundai, and I no longer want this vehicle. Since purchasing this car, there have been several recalls. Additionally, I have attempted to speak with Hyundai directly, and they have refused to assist me further.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484886September 16, 2022
ENGINE
Engine stalled on the highway. On inspection at a mechanic shop, it was discovered that the engine oil had dried out even though there were no leakages.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484889September 16, 2022
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
The contact owned a 2013 Hyundai Sonata. The contact stated that while his daughter was driving 45 MPH, she saw flames coming from under the instrument panel on the passenger’s side. The contact stated that his daughter pulled over immediately and exited the vehicle. The contact stated that soon after his daughter went away from the vehicle, the vehicle caught on fire. The contact stated that no warning light was illuminated. The fire department was able to extinguish the flames. The contact stated that a police report was filed. There was no injury. The contact stated that the insurance company deemed the vehicle totaled. The manufacturer was not made aware of the failure. The VIN was not available. The approximate failure mileage was 155,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11484178September 13, 2022
SUSPENSION
While driving the vehicle at approx 10 mph the coil spring on the front driver side strut broke causing the spring to slide down over the strut and immediately hit the tire causing noise and vibration. Unable to drive and had to be towed. Hyundai dealer diagnosed problem, admitted it's a common problem with sonatas and cost to repair $1,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484353September 13, 2022
ENGINE, FUEL/PROPULSION SYSTEM
The engine is burning oil again this is the second engine my car was part of the first recall after noticing how low n black my oil was I noticed it also smells like gasoline. Now I tried to get it in for the recall 227 part of recall 189, it hesitates to start will just stahl whenever n wherever it feels necessary I contacted Hyundai they said drop it off at dealership until it is repaired if no loaner was available then I would have to rent a car now that’s not even feasible considering I might not even get it back rent a car indefinitely that’s ridiculous and expensive. So it’s burning oil again, stahling out, has no power sometimes when u hit gas, oil smells of gas as well as my dipstick smells of gas as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484112September 12, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2013 Hyundai Sonata. The contact stated that he noticed a strong odor inside the cabin of the vehicle. No warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that there was a leak in the fuel feedline at the direct injection fuel pump that needed to be replaced. The contact referenced NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline). The vehicle was not repaired. The dealer was notified of the failure and the contact was informed that an appointment could not be scheduled until October 2022. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483901September 11, 2022
UNKNOWN OR OTHER
While driving the car on the highway in heavy traffic with my family, the vehicle suddenly shuts off (turned off), then a warning light appeared, '"HYBRID SYSTEM WARNING SAFELY STOP AND DO NOT DRIVE'. Started it up again and now could only drive the vehicle at 5-10mph through heavy traffic. The vehicle would go no more than 10mph. We were in a dangerous situation as cars were driving at 40-60mph passing us. We drove all the way home 10 miles away at 5-10mph. After reading forums on this issue there were more posts regarding this same issue. Right now our vehicle is at the tonyhyundai at Waipio Gentry, Hawaii to be fixed. It has been there since August 1, 2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483239September 7, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not yet available. The manufacturer was notified of the issue and the contact was provided a case number. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483396September 7, 2022
ENGINE
Engine failure, car seized in traffic
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483085September 6, 2022
POWER TRAIN, FUEL/PROPULSION SYSTEM, SERVICE BRAKES
While driving car started beeping and making noises - check engine light, brake light, lcd displayed brake warning and flashed "hybrid system warning! safely stop and do not drive". Brake pedal then went to floor, and engine power reduced. Re-starting the car only cleared the problem for a minute before the warning message re-occurs. Others have encountered this issue resulting in crashes. https://www.carproblemzoo.com/hyundai/sonata/2013/service-brakes-problems.php also reported here: https://www.carcomplaints.com/Hyundai/Sonata/2013/brakes/service_brakes.shtml
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482674September 2, 2022
ENGINE
Engine stalled on highway. All lights on dash lit up. Was able to have it towed to dealership. Dealership agreed to replace engine at no cost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482339September 1, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482141August 31, 2022
FUEL/PROPULSION SYSTEM
My fuel line is actively leaking. The dealerships told me that the car is under recall but there is no remedy at this time. At this point, I was told I am unable to drive my car and I just have to wait.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482281August 31, 2022
SERVICE BRAKES
ON AUGUST THE 15TH MY CAR WAS GOING DOWN SHARPE RD IN BURLINGTON NC AT ABOUT 25-30 MPH GOING TOWARDS ROSS ST. I TRIED TO STOP ON MY BRAKES AND MY CAR WOULD NOT STOP.. AS I TRIED STOP IT I FELT MY BRAKE PEDDLE GO ALL THE WAY TO THE FLOOR. I WAS ABLE TO PULL MY CAR OFF THE ROAD AND SIT UNTIL I HAD A TOW TRUCK COME TOW IT HOME. I HAVE MY CAR AT CHRENSHAW HYUNDIA. I HAVE ALSO BEEN TRYING TO GET MY CAR SERVISED THROUGH THEM AND THEY HAVE ALWAYS BEEN BOOKED U. THAT CAUSES A LOT OF CAR issues when you have to wait on an appointment. I really need my car fixed and I do not have the kind if funds that they are asking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Sonata