Hyundai Sonata Complaints (2014)

778 consumer complaints on file.

#11363542October 9, 2020
UNKNOWN OR OTHER
STARTED CAR KNOCKING NOISE SOUNDED LIKE COMING FROM NEAR STEERING WHEEL AFTER FURTHER INVESTIGATION COMING FROM AIR CONDITION. DID IT FOR 15 SECONDS AND THEN STOPPED. IF THE DEFROST IS ON IS WHEN IT MAKES THE KNOCKING NOISE AND THE LEVEL IS ON 3. IT WAS ONLY MAKING THE NOISE WHEN I STARTED THE CAR BUT NOW IF I CHANGE TO THE AC OR HEAT IT STARTS THE KNOCKING NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363586October 9, 2020
SERVICE BRAKES, ENGINE
TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE VEHICLE WOULD NOT IMMEDIATELY STOP WHEN PRESSING THE BRAKE PEDAL AND THE ENGINE BEGAN TO LOOSE AUTOMOTIVE POWER. MOMENTS LATER SMOKE AND FLAMES WERE PRESENT COMING FROM UNDER THE HOOD OF THE VEHICLE. WATER WAS USED TO EXTINGUISH THE FLAMES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (FIVE STAR HYUNDAI 650 RUSSELL PKWY, WARNER ROBINS, GA 31088) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT YET CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN. INVALID VIN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11362385October 2, 2020
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING AT NIGHT, THE FRONT AND REAR EXTERIOR LIGHTS WERE INOPERABLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THERE WAS AN UNKNOWN ELECTRICAL ISSUE WITH THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER KEITH HAWTHORNE HYUNDAI OF GASTONIA LOCATED AT 4712 WILKINSON BLVD, GASTONIA, NC 28056, (704) 478-2000, WHERE THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT SEVERAL LIGHT BULBS WERE REPLACED HOWEVER, THE VEHICLE PERSISTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 12.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360989September 24, 2020
ENGINE, UNKNOWN OR OTHER
IN PARK AFTER CAR HAS SAT OVER NIGHT OR FOR 24 OR MORE HOURS, THE CAR WILL START BUT WILL NOT MOVE INTO GEAR THE CAR HAS LESS THAN 50,000 MILES ON IT I HAVE HAD REGULAR OIL CHANGES. I AM AFRAID TO GO VERY FAR FOR FEAR I WON'T BE ABLE TO START THE CAR AND GET HOME. MY DRIVEWAY IS GRAVEL AND A LITTLE BIT OF AN INCLINE. TODAY WAS THE 3RD TIME IN THIS WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360112September 20, 2020
ENGINE
MY CAR HAS 89891 MILES AND WHILE DRIVING FROM WORK MY CAR JUST SHUT OFF IN THE MIDDLE OF THE HIGHWAY. AN HOUR AWAY FROM HOME AND I WAS STRANDED FOR 7 HRS UNTIL I COULD FIND SOMEONE TO TOW/TAKE ME HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355561September 17, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355219September 15, 2020
SERVICE BRAKES, POWER TRAIN
I SENT YOU AN EMAIL REGARDING THE PROBLEM. YOU WANT ADDITIONAL INFORMATION. BUT DIDN'T SAY WHAT ADDITION INFORMATION. BOTTOM LINE IS I HAD BRAKES PUT ON IN MAY 2020 ON MY 2014 HYUNDAI, THEY DIDN'T FEEL RIT., TOOK CAR BACK, TEST RIDE, SEEMED OK. THESE BRAKES WERE MANUFACTURED BY WAGNER BRAKES.; .FOR A FEW WEEKS WHEN I PRESSED ON BRAKES THERE WAS A SQUEAL, WHILE CAR WAS MOVING, AND LATELY SOUNDED LIKE STEEL ON STEEL. WHILE CARE WAS MOVING TOOK CAR BACK TO JTIRES PLUS, BRAKES WERE DEFECTIVE, THEY REPLACED THEM WITH DURALAST GOLD BRAKES. I'D LIKE TO KNOW IF THERE HAVE BEEN OTHER COMPLAINTS AGAINST WAGNER BRAKES, AND I'D LIKE A FULL INVESTIGATION OF THESE BRAKES. THE OTHER ISSUE IS THE RECALL ON MY 2014 SONATA POWER TRAIN/GEAR SHIFT; CAMPAIGN # 123. THIS WAS COMPLETED IN 2017; HOWEVER, SOME MONTHS AGO ONCE THE GEAR SHIFT WAS IN PART WITH MOTOR OFF, AND I TURNED ON THE MOTOR THE SHIFT WOULD NOT MOVE FROM THE PARK POSITION. I HAD TO WORK WITH IT A WHILE; SOMETIMES AFTER A WHILE I WOULD PUT THE KEY. NEXT TO THE SHIFT COMPARTMENT AND I COULD SHIFT THE GEAR. I'D LIKE TO KNOW IF YOU HAVE RECEIVED ANY OTHER COMPLAINTS ABOUT THE SHIFT GEAR AND HOW TO HAVE A SECOND RECALL ON CAMPAIGN 123. THE OTHER PROBLEM IS SOMETIMES WHEN I PUT ON THE E BRAKE, IT SEEMS LIKE THE CAR WOULD TAKE TOO LONG TO COME TO A COMPLETE STOP. THE OTHER DAY AFTER BEING PARKED, I TURNED ON THE ENGINE, PUT THE GEAR IN REVERSE, BUT IT CONTINUED TO GO FORWARD. I HAD TO TURN THE ENGINE OFF AND RESTART IT AND THEN PUT IT IN REVERSE BEFORE IT REVERSED. I'D LIKE TO KNOW IF YOU'VE RECEIVED COMPLAINTS LIKE THIS AND I AM REQUESTING THAT MY CAR BE TESTED FOR THE AFOREMENTIONED PROBLEMS FREE OF CHARGE DUE TO ALL OF THE RECALLS HYUNDAI HAS HAD IN THE PAST. IN ALL OF THE SITUATIONS ABOVE THE CAR WAS ON CITY STREETS, WITH THE EXCEPTION OF THE REVERSING, I WAS PARKED IN A FAST FOOD PARKING LOT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354038September 9, 2020
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING 20 MPH, WHILE USING THE HIGH-BEAM HEADLIGHTS, THE HEADLIGHTS BECAME INOPERABLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS TAKEN TO BENTLEY HYUNDAI LOCATED AT 3805 UNIVERSITY DR, HUNTSVILLE, AL 35816, (256) 713-0505, WHERE THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352884September 2, 2020
ENGINE
MY VEHICLE HAS BEEN UNDER AN INCOMPLETE/IN PROCESS RECALL FOR OVER 2 YEARS. I'VE RECEIVED NUMEROUS IMPORTANT SAFETY RECALL NOTICES FROM HYUNDAI LETTING ME KNOW OVER TIME 'THE FUEL FEED LINE CONNECTING THE LOW PRESSURE FUEL PUMP TO THE DIRECT INJECTION FUEL PUMP IN THE SUBJECT VEHICLES COULD DEVELOP A SMALL CRACK OVER TIME DUE TO AMBIENT HEAT IN THE ENGINE COMPARTMENT. A DAMAGED FUEL LINE COULD ALLOW FUEL TO LEAK, INCREASING THE RISK OF AN ENGINE COMPARTMENT FIRE.' AS PART OF AN PRODUCT 'IMPROVEMENT' CAMPAIGN LAST YEAR I TOOK MY VEHICLE IN TO HAVE A LIGHT SENSOR INSTALLED THAT IS SUPPOSED TO NOTIFY ME SHOULD THERE BE AN ISSUE AS WELL AS SLOW THE VEHICLE DOWN, I BELIEVE. I HAVE RECEIVED YET ANOTHER NOTICE TO TAKE MY VEHICLE IN TO SCHEDULE THE RECALL REPAIR. I DO NOT BELIEVE THE PROBLEM IS BEING TAKEN CARE OF. HYUNDAI SHOULD ALLOW OWNERS TO TRADE IN FOR A VEHICLE OF LIKE KIND AND QUALITY SINCE THIS RECALL IS 2+ YEARS IN THE MAKING AND IS INSTILLING FEAR IN ANYONE DRIVING VEHICLES AFFECTED BY THE RECALL. REPEATED NOTICES ALERTING OWNERS OUR CARS COULD CATCH ON FIRE IS NOT A SOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352465September 1, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHILE DRIVING MY SONATA AN ERROR APPEARED ON MY DASHBOARD STATING 'HYBRID SYSTEM WARNING! SAFELY STOP AND DO NOT DRIVE. CHECK BRAKES." WHEN THIS OCCURS THE GAS PEDAL GOES TO THE FLOOR AND THE BRAKES GRINDS MY TIRES. U CAN HEAR A LOUD CHIMING LIKE SOUND COMING FROM THE CAR. I'M READING THIS ISSUE WITH A NUMBER OF SONATA HYBRID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352343August 31, 2020
EXTERIOR LIGHTING:BRAKE LIGHTS:BULBS
TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. THE CONTACT STATED THAT THE BRAKE BULB BURNED OUT AND THE SOCKET APPEARED BROWN AND MELTED. THE VEHICLE WAS TAKEN TO THE LIBERTY HYUNDAI DEALER, LOCATED AT: 305 NJ-17, MAHWAH, NJ 07430 AND THE CONTACT WAS INFORMED TO REPLACE THE BRAKE LAMP BULBS WITH ORIGINAL MANUFACTURER RECOMMENDED BRAKE LAMP BULBS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE BULB WAS NOT REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11352181August 30, 2020
POWER TRAIN
WHILE DRIVING ON HIGHWAY, MY CAR LOST CONTROL MY BRAKES WERE NOT WORKING. ONLY WAY TO MAKE THE CAR STOP WAS TO THROW THE CAR INTO PARK. AFTER STOPPING MY DASHBOARD LIGHTS CAME ON, THE CAR STAYED ON AND KEY COULDN'T TURN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351804August 28, 2020
ELECTRICAL SYSTEM
WHEN DRIVING AT NIGHT MY HEADLIGHTS SOME TIMES FLICKER LIKE FROM HIGH BEAMS TO LOW. THIS IS BAD ENOUGH, BUT WHEN THEY GO COMPLETELY OUT ON 2 LANE HIGHWAYS AT MIDNIGHT IT IS HEART STOPPING. HAVE LEARNED IT MIGHT BE MULTI FUNCTION SWITCH ( TURN SIGNAL SWITCH). TO BE REPAIRED AT MY EXPENSE EVEN THOUGH THERE HAS BEEN HUNDREDS OF COMPLAINTS FOR THIS ISSUE. REP FROM HYUNDAI TOLD ME HE HAD NEVER HEARD OF THIS PROBLEM EVEN AS DEALER MECHANICS SAYS HAPPENS ALL THE TIME.. MAYBE ANOTHER CLASS ACTION WOULD GET THEIR ATTENTION BEFORE SOME IS KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351679August 27, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DRIVERS SIDE BRAKE LIGHT BULB EXPLODED, AND MELTED INTO THE SOCKET. I WAS ADVISED THAT YOU CANNOT REPLACE JUST THE SOCKET AND HYUNDAI IS QUOTING $400 FOR THE ENTIRE WIRING HARNESS. THIS IS A FIRE HAZARD AND CAUSES AN ADDITIONAL SAFETY HAZARD WITH THE LOSS OF THE BRAKE LIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350983August 24, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE). THE CONTACT CALLED THE FREEHOLD HYUNDAI DEALER LOCATED AT 4065 U.S. 9, FREEHOLD TOWNSHIP, NJ 07728, AND IT WAS CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349267August 14, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348952August 13, 2020
EXTERIOR LIGHTING
THE REAR BRAKE LIGHTS ORIGINAL SOCKETS AND WIRING, BURN SO HOT THAT IT MELTS THE SOCKETS. THIS CAUSE A SAFETY HAZARD, AS THE LIGHTBULBS ARE REPEATEDLY BEING BURNED OUT AND MELTED INTO THE SOCKETS. IN MOTIIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348595August 11, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE WESTSIDE HYUNDAI DEALER, LOCATED AT: 1672 CASSAT AVE, JACKSONVILLE, FL 32210, AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344003August 8, 2020
FUEL/PROPULSION SYSTEM
EXPERIENCED SLIGHT HESITATION UPON NORMAL GO STOP DRIVING RURAL AND CITY ROADS. SERVICE FOR NHTSA CAMPAIGN ID NUMBER 20V121000 NUMBER:189 PERFORMED AT OBRIEN HYUNDAI, FT. MYERS FL, 7 AUG 20. TECH SHOWED ME A BLUE STRIP WHICH HE CLAIMED WAS USED TO DETECT PRESENCE OF A GASOLINE LEAK WHEN APPLIED TO SUSPECTED ORIGINAL GASOLINE TUBE, CAMPAIGN NUMBER: 189. TECH THEN MENTIONED THAT RESULT DISPLAYED NO APPARENT LEAK AT PRESENT TIME, BUT COULD NOT GUARANTEE OR RULE OUT A FUTURE LEAK. PROCESS IS TO BE PERFORMED AT SERVICE INTERVALS AS PART OF REGULAR MULTIPOINT INSPECTION TO RULE OUT EXISTENCE OF POSSIBLE LEAK OF ORIGINAL INSTALLED AND NEVER REPLACED CAMPAIGN PART TO SAFE GUARD LIFE OF DRIVER AND PASSENGERS OF POTENTIALLY ORIGINAL DEFECTIVE FUEL TUBE, 2014 HYUNDAI SONATA 2.0T.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343822August 7, 2020
ENGINE
TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE HOWEVER, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT STATED THAT AN INDEPENDENT MECHANIC CAME TO HER RESIDENCE AND COMPLETED A DIAGNOSTIC TEST AND INFORMED HER THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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