Hyundai Sonata Complaints (2013)

2,025 consumer complaints on file.

#11516516April 11, 2023
ENGINE
We were driving down the road when the engine just seized without warning. When we got out of the car we noticed that there was a line of oil running down the road. The car was towed to a repair facility where it was noted that the oil plug was missing. At that time we were told that there are multiple reports of this happening with this vehicle and that it is being investigated by the NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515974April 7, 2023
SEAT BELTS
I bought this Hyundai 2013 Sonata in June of 2020 with 62,500 miles on it. I do not drive very much as have health issues and needed a good car to take my husband with dementia and myself to doctors and stores etc. After just a few months of owning the car the drivers side seatbelt does not retract when it is clicked in. It just stays loose across my chest. Very scary as don't think it will hold me in in case of accident. I am 67 yrs old so not like I abused the seatbelt and I see it is a common problem but a dangerous one. I am on a fixed income and cannot afford to fix it and think with so many complaints about the seatbelt not locking in place or pulling tight like it should Hyundai should be made to fix the seatbelt. After owning the car 3 years I have only put 1500 miles on it as now around 64,500. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515226April 3, 2023
ENGINE
Car just stopped running while driving in the morning. After lunch it wouldn't start up, nor turn over. Shop says engine is Seized. which sounds just like the other Sonata's issues, but my car says it doesn't have a engine recall on it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515260April 3, 2023
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
My 2013 Hyundai sonata caught fire yesterday after the car stalled at a red light - car is totalled - i am just hearing about this now that numerous car like mine have gone up in flames. I am devastated
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11515108April 3, 2023
STRUCTURE:BODY, STRUCTURE:INTERIOR PANELS:DASHBOARD
My vehicle and a couple more vehicles that I have seen seem to have a cracked interior dashboard caused by the heat. This problem seems to be common on hyundai's of different models. I've owned several different manufacturered vehicles, and this is the first vehicle manufacturer with a common problem with the cracking of the vehicles interior dashboard it has plastic fumes. There seems to be no remedy for this defective product. I have done research and found alot of people online having the same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514053March 27, 2023
ENGINE, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I have been contacting Hyundai since before November 2022 on an issue with the engine. At this point, the engine was spuddering, hard to acclerate, lags, shuts off yet no warning lights were on. I was told about the engine recall which is why I went there. Set an appt and when I got in, he said it does not SOUND like a rod knock and sent me home even though there is an active recall on the car that is IMPORTANT to fix, the fuel line. He did not care to fix that. I wrote Hyundai and they sent me another dealer and that was that. No cares in the world at how we were treated. Its been now 3 months and the car has been sitting because Hyundai refuses to help. The car only has 105,000 miles on a 2013. I have a case manager assigned that is avoiding my calls and finance company yelling at me for maintenance receipts of the car. Maintenance receipts are not listed anywhere. I have barely had the car a year! The fact that they sent my family home in an unsafe car is not cool! Then on my travels, the car starts knocking loudly and the check engine AND oil light both come on but the check engine light was flashing. NOONE IS HELPING US. My fiance lost his job because we had to rely on uber or lyft for him to get to work and he was late a few times due to those services not being reliable. There is a recall on the engine with the same specifications that I am having AND an OPEN recall for the very very hazardous fuel line on the car to be replaced. I am tired of the run around. I need help! I have seen the numerous complaints on this car so why is it so hard to get help? When I start my car it sounds like a helicopter but with metal, not air so LOUD and is a rod knock. Another call to the case manager made today and again ignored. I cannot post a video
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513109March 21, 2023
STEERING, ENGINE
Steering in my vehicle has been very sloppy and hard to keep in a straight line. The engine just went out on me a few days ago and almost caused a wreck due to the car almost dying on the freeway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512972March 21, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Sonata. The contact stated while driving at an undisclosed speed, the brake pedal was mushy while depressed and went to the floorboard. The vehicle was taken to the dealer, where it was determined that the brake master cylinder needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and confirmed that the vehicle was not covered under warranty. The failure mileage was approximately 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512716March 20, 2023
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
First off there was no lights on other than the low tire pressure symbol that shows up, so I decided to go have my tire replaced, got it done, I drove off after having a tire replaced and within a minute or 2 of being back on the road my car just shuts off. I pulls over to see or access the car, don’t know what happened. I ended up having to have the car towed home.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512807March 20, 2023
ENGINE
The contact owns a 2013 Hyundai Sonata. The contact stated that while her son was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as needed. Additionally, the vehicle made an abnormal sound. The vehicle was towed to the dealer, who informed the contact that the engine needed to be replaced. The contact related the failure to NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline). The manufacturer was not made aware of the failure. The failure mileage was 72,817.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512821March 20, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2013 Hyundai Sonata. The contact stated while driving at approximately 55 MPH, the vehicle lost motive power and stalled. The contact stated that the brakes and power steering were still operable. The contact was able to coast off the highway. The contact stated no warning light was illuminated. The contact had the vehicle towed to an independent mechanic where it was diagnosed and determined that the engine had seized and needed to be replaced. The contact had been advised by the mechanic that the engine failure was related to NHTSA Campaign Number: 17V617000 (Engine and Engine Cooling). The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512687March 19, 2023
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
The electrical system of the vehicle malfunctions regularly. When the headlights are on, the brake lights are stuck on and do not turn off, nor do they properly "activate" when braking. If the headlights are off, they work just fine. If the headlights are on, the entire dashboard lighting is prone to going haywire. On several occasions with the headlights on, the electrical system has malfunctioned and turned off all lights, inside and outside. They will not turn back on unless I turn the headlights off and back on. Turning on the high beams has made the lighting malfunction and the entire vehicle will decelerate, even when pressing on the gas. I will gladly allow my vehicle for inspection upon request. This is clearly a hazard to both myself and other vehicles on the road, especially at night. Not only is the lack of functional brake lights a hazard, but so is having rapidly flashing lights on the dashboard to myself as a driver. Moreover, the headlights randomly turning off at night is extremely dangerous, as is the random deceleration. Upon looking into it to see if I could find an answer, I learned it's a common problem with 2011-2014 Hyundai Sonatas and to see that so many have this issue but nothing has been done to correct it is shocking. My local dealership did inspect my car upon an engine seizure a few years ago, but all they reported was an issue with the passenger side brake light bracket and bulb (another common issue it seems). I have never received any sort of warning lamp or message, aside from the traction light randomly coming on from time to time for no reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512311March 17, 2023
FUEL/PROPULSION SYSTEM
Everytime I put fuel in my car I get a strong gas smell outside and inside my car. I’ve looked to see if there is a leak and do not see anything. Looked to see if there are recalls and shows there are 8 but when I put vin in. There is no recalls. Don’t know if the have been taken care of alright or I never had them on my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512201March 16, 2023
ENGINE
The contact owns a 2013 Hyundai Sonata Hybrid. The contact stated that the vehicle was previously repaired under TSB: 21-01-022H-1; however, while driving at an undisclosed speed, the vehicle lost motive power and stalled. The vehicle was towed to the dealer. The vehicle was not repaired. The manufacturer was made aware of the failure but offered no assistance. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512006March 15, 2023
ENGINE
The contact owns a 2013 Hyundai Sonata. The contact stated the vehicle was experiencing an oil consumption failure. The contact took the vehicle to the local dealer, but the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 180,836.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512036March 15, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2013 Hyundai Sonata. The contact stated that there was a strong gasoline odor inside the cabin of the vehicle. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) and the vehicle was taken to the dealer, where it was diagnosed that the failure was related to the recall. The low-pressure fuel hose was replaced under the recall; however, the failure reoccurred two months later. The vehicle was taken back to the dealer, where it was diagnosed and determined that fuel was leaking from the high-pressure fuel pump (HPFP) and the high-pressure fuel pump (HPFP) needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511380March 12, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, SERVICE BRAKES
I bought my car used from a private party in March of 2022 with around 132,000miles. In a year's time I have replaced the rear passenger side tail light bulbs 3 to 4 times, the whole light assembly, and the wiring harness twice due to the bulb getting to hot and the plastic caught on fire the first time and melting the second. Noticed the smoke when I pulled into a gas station that day and opened the trunk quickly and beat the small flame with a small blanket I had in the trunk. My kids sit in the back seat. So I'm constantly worrying while driving when they are in the back. The headlight bulbs go out quicker in this vehicle as well. I've had to replace the headlight bulbs 3 times already. This is also too close to the fuel pump for this sort of thing to happen in my opinion. This needs to be resolved A. S. A. P.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11510911March 9, 2023
UNKNOWN OR OTHER
hyundai sonata 2013 acceleration stopped working while on freeway. Lagging Noise when pressing on gas to accelerate. Noticed engine light flashing. Red oil light was on as well as EPS light on . Got off freeway to off ramp in turn lane. Luckily stopped by itself. brakes stopped working couldn't press down and not able to use gas. Car was still on only thing I could do was turn steering wheel. After 10 min was able to turn off car and turn back on with only engine light on and could move off the off ramp to chevron gas station. Later I was able to follow my husband to our home with car. Engine was still on and flashing .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510917March 9, 2023
ENGINE
My engine in my 2013 Sonata GLS has been consuming outrageous amounts between my oil changes no oil change lights has ever come on NOT ONCE. I’m just driving with no oil the only reason I checked because I heard rattling sound. This occurred 5000 miles before the next oil change was due. The past 3 oil changes this has happened and I’m thinking the dealership not adding oil and they say they are and I say why am I always out of oil. I purchase the car in 2014 NEW although it’s a 2013 I’m the only owner it had 16 miles on it then CURRENTLY has just under 120k so I don’t drive it much.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510906March 8, 2023
ENGINE
The engine sounds like piston slapping. The engine still running but can not drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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