Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#10359650October 8, 2010
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT WAS TRAVELING 55-70 MPH DURING A WINDY WEATHER WHEN THE VEHICLE BEGAN TO ABNORMALLY SWAY BACK AND FORTH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 7,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359020October 4, 2010
POWER TRAIN
EL HYUNDAI SONATA 2011 CUANDO ES K LO VAN A RECOJER ?TENGO UNO CON EL PROBLEMA DE LA DIRECCION,YA LO LLEVE AL DEALER SUPUESTAMENTE LO ARREGLARON Y AHORA ESTA PEOR Y ELLOS NO ME DAN INFORMACION DE CUANDO LO SACAN DE CIRCULACION DICEN NO ESTAN ENTERADOS DE NADA, POR FAVOR AYUDENME,CONDUSCO CON 3 NINAS,GRACIAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359037October 4, 2010
STEERING, EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT WAS DRIVING APPROXIMATELY 35-40 MPH WHEN THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY, EXHIBITING AN ABNORMALLY LOUD NOISE. THE STEERING WHEEL WOULD NOT TURN IN ANY DIRECTION. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSIS IN WHICH THEY WERE UNABLE TO REPLICATE THE PROBLEM. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 10V426000 (STEERING:GEAR BOX:SHAFT SECTOR) YET THE TECHNICIAN ADVISED THAT THE DEFECT WAS NOT RELATED TO THE RECALL. THE CONTACT STATED THAT THE POWER STEERING SOFTWARE WAS UPDATED, WHICH WAS THE REMEDY STATED IN THE RECALL NOTIFICATION. IN ADDITION, THE CONTACT STATED THAT THE AUTOMATIC HEADLIGHTS WOULD NOT FUNCTION PROPERLY. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000. UPDTATED 2/17/11 *CN UPDATED 05/06/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358869October 2, 2010
STEERING
I WAS STOPPED AT A STOP LIGHT AND MY 2011 HYUNDAI SONATA STEERING WHEEL BEGAN SHAKING AND JERKING OUT OF CONTROL. I COULD BARELY CONTROL THE CAR TO GET IT ON THE SIDE OF THE ROAD. EVEN AFTER I TURNED THE VEHICLE OFF IT, THE STEERING WHEEL WAS STILL MOVING. AFTER A FEW MINUTES IT STOPPED AND THEN THE STEERING WHEEL LOCKED UP AND WOULDN'T MOVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358316September 29, 2010
STEERING:GEAR BOX:SHAFT SECTOR
TL*THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHEN THE DRIVER WAS DRIVING AND ATTEMPTING TO TURN, THE VEHICLE WOULD NOT TURN ALTHOUGH THE STEERING WHEEL WAS TURNED. THE VEHICLE COLLIDED WITH ANOTHER VEHICLE AND WAS TOTALED. THE DRIVER OF THE OTHER VEHICLE WENT TO THE HOSPITAL BUT WAS RELEASED. A POLICE REPORT WAS FILED. THE MANUFACTURER LEFT THE CONTACT A MESSAGE INFORMING HIM THAT THE VEHICLE WAS INCLUDED IN RECALL 10V426000 (STEERING:GEAR BOX:SHAFT SECTOR) BUT THE CONTACT HAD NOT YET SPOKEN WITH THEM. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 1,400.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10357777September 27, 2010
STEERING
WE RENTED A NEW 2011 HYUNDAI SONATA IN JUNE THROUGH BUDGET IN MILWAUKEE WISCONSIN. WE DROVE IT APPROXIMATELY 150 MILES, PULLED INTO OUR HOTEL TO REGISTER, AND WHEN WE WENT TO MOVE INTO THE PARKING LOT SOMETHING POPPED AND THE STEERING COLUMN COMPLETELY DISENGAGED FROM THE CONTROL ARM (I THINK), THE STEERING WHEEL SIMPLY SPUN UNDER OUR HANDS. BUDGET REPLACED THE CAR FOR US BUT THE HYUNDAI CLAIM THAT ALL CARS MADE IT BACK TO THE DEALER BEFORE PROBLEMS GOT SERIOUS IS SIMPLY NOT TRUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357785September 27, 2010
POWER TRAIN
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED WHILE HE STOPPED ON AN INCLINE, HE SHUT THE VEHICLE OFF WHILE IT WAS SHIFTED INTO DRIVE AND REMOVED THE KEY FROM THE IGNITION. ONCE HE EXITED THE VEHICLE, IT BEGAN TO ROLL FORWARD INDEPENDENTLY. THE CONTACT RE-ENTERED THE VEHICLE AND WAS ABLE TO SHIFT INTO PARK TO STOP THE VEHICLE FROM ROLLING AWAY. AN AUTHORIZED DEALER WAS NOTIFIED AND HE WAS INFORMED THE VEHICLE WAS FUNCTIONING AS NORMAL. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED TO RECUR INTERMITTENTLY. THE FAILURE MILEAGE WAS 1,500 AND THE CURRENT MILEAGE WAS 5,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357742September 26, 2010
PARKING BRAKE
OUR NEW CAR ROLLS A LITTLE BIT AFTER APPLYING THE EMERGENCY (PARKING) BRAKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357165September 23, 2010
ELECTRICAL SYSTEM:HORN
I BACK UP A PREVIOUS COMPLAINT THAT THE HORN ON THE 2011 HYUNDAI SONATA IS COMPLETELY WORTHLESS AND A SAFETY HAZARD. IT IS SO QUIET THAT IT IS USELESS AS A WARNING TO PEDESTRIANS OR OTHER MOTORISTS SHOULD THE NEED ARISE. IT HAS TO BE REPLACED WITH A "NORMAL" LOUD HORN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357226September 23, 2010
STEERING
THE STEERING WHEEL STARTED SHAKING FURIOUSLY & I WAS UNABLE TO MAKE IT STOP EVEN WHEN I TURNED OFF THE CAR. I HAD TO FORCE THE STEERING WHEEL TO TURN SO I COULD GET OUT OF WAY OF TRAFFIC. IT WAS REVVING UP THE ENGINE TO ABOUT 90 RPMS AT DIFFERENT TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356515September 20, 2010
ELECTRICAL SYSTEM, POWER TRAIN
OVER THE PAST 3 DAYS I HAVE BEEN UNABLE TO DEPRESS THE BRAKE PEDAL AND START MY CAR WITH THE ELECTRONIC STARTING SYSTEM. THE PROBLEM IS INTERMITTENT AND THE TIME FRAME VARIED FROM 2 MINUTES TO 15 MINUTES BEFORE THE CAR WOULD START.I CALLED MY DEALER TO MAKE A SERVICE APPOINTMENT ANT THE SERVICE DEPARTMENT COMMENTED THEY NEVER HEARD OF THIS BEFORE BUT I SEE OTHER COMPLAINTS ONLINE. BESIDES THE DANGER OF BEING STUCK SOMEWHERE I AM CONCERNED THAT THE BRAKED MAY NOT WORK FOR STOPPING OR A FIRE IF IT IS ELECTRICAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356692September 20, 2010
STEERING
MY WIFE WAS DRIVING APPROXIMATELY 20-30MPH, THE ELECTRIC POWER STEERING CATASTROPHICALLY FAILED, AND DID NOT FAIL OVER TO MANUAL STEERING. THE STEERING WHEEL AND COLUMN GYRATED TO AN EXTREME LEVEL AND MY WIFE WAS JUST BARELY ABLE TO GET THE CAR TO THE MEDIAN, GETTING A BLISTER ON HER HAND IN THE PROCESS OF TRYING TO CONTROL THE WHEEL WHERE SHE HAD IT TOWED HOME AND EVENTUALLY TO THE DEALERSHIP. THE DEALERSHIP PULLED DTCS C1259, C1616, C1603, STEERING ANGLE SENSOR - ELECTRICAL MALFUNCTION, CAN BUS OFF AND DERATING (EPS THERMAL PROTECTION). THE MDPS (ELECTRIC POWER STEERING MODULE) WAS REPLACED, BUT I AM STILL VERY LEERY THAT THIS COULD HAPPEN AGAIN, AND AT INTERSTATE SPEEDS, WHERE THE VEHICLE MIGHT NOT BE CONTROLLABLE, AS IT WAS BARELY BROUGHT TO THE MEDIAN AT LOWER SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356693September 20, 2010
STEERING
MY WIFE WAS DRIVING APPROXIMATELY 20-30MPH, THE ELECTRIC POWER STEERING CATASTROPHICALLY FAILED, AND DID NOT FAIL OVER TO MANUAL STEERING. THE STEERING WHEEL AND COLUMN STARTED VIOLENTLY SHAKING LEFT TO RIGHT AND MY WIFE WAS JUST BARELY ABLE TO GET THE CAR TO THE MEDIAN, GETTING A BLISTER ON HER HAND IN THE PROCESS OF TRYING TO CONTROL THE WHEEL, WHERE SHE HAD IT TOWED HOME AND EVENTUALLY TO THE DEALERSHIP. THE DEALERSHIP PULLED DTCS C1259, C1616, C1603, STEERING ANGLE SENSOR - ELECTRICAL MALFUNCTION, CAN BUS OFF AND DERATING (EPS THERMAL PROTECTION). THE MDPS (ELECTRIC POWER STEERING MODULE) WAS REPLACED, BUT I AM STILL VERY LEERY THAT THIS COULD HAPPEN AGAIN, AND AT INTERSTATE SPEEDS, WHERE THE VEHICLE MIGHT NOT BE CONTROLLABLE, AS IT WAS BARELY BROUGHT TO THE MEDIAN AT LOWER SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355881September 16, 2010
STEERING
I WAS DRIVING MY 2011 HYUNDAI SONATA LIMITED AT ABOUT 30 MPH (ACCELERATING AFTER STOPPING AT A LIGHT). THE CAR WAS JUST TURNING OVER 3000 MILES ON THE ODOMETER. ALL AT ONCE, THE STEERING WHEEL BEGAN VIBRATING VIOLENTLY AND I COULD NOT KEEP THE CAR IN MY LANE. I TRIED TO STEER BUT IT WAS VERY DIFFICULT. THE VIBRATION STOPPED AFTER ABOUT 2 MINUTES. I WAS IN A BAD PART OF TOWN AND WAS AFRAID TO STOP SO I DROVE IN THE RIGHT HAND LANE WITH FLASHERS ON TRYING TO FIGURE OUT WHAT TO DO. THE EPS LIGHT AND AN ANOTHER INDICATOR WERE ILLUMINATED. I REALIZED THAT I COULD STEER BUT WITH GREAT DIFFICULTY SO I DROVE THE CAR TO A HYUNDAI DEALER THAT WAS ABOUT 3 MILES AWAY VIA BACK ROADS. THEY WERE CLOSED BUT I LEFT MY CAR OVERNIGHT TO BE CHECKED. I TURNED THE CAR OFF TO GO INSIDE. WHEN I CAME OUT TO GET MY ODOMETER READING, I HAD TO TURN THE CAR BACK ON. WHEN I DID, EVERYTHING HAD RESET TO NORMAL. THE DEALER CHECKED THE CAR THE NEXT DAY AND COULD FIND NOTHING WRONG. HE TOLD ME TO BRING THE CAR BACK IF IT HAPPENED AGAIN. THE INCIDENT WAS EXTREMELY FRIGHTENING AND I AM CONCERNED WHAT WILL HAPPEN IF IT OCCURS DRIVING ON A HIGHWAY AT HIGHER SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355475September 14, 2010
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHEN DRIVING APPROXIMATELY 60 MPH, THE VEHICLE WOULD ABNORMALLY DRIFT FROM SIDE TO SIDE. THE CONTACT WOULD TURN THE STEERING WHEEL TO ADJUST THE VEHICLE FROM DRIFTING BUT TO NO AVAIL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS ADVISED THAT THE FAILURE WAS CAUSED BY THE WIND OR THE HIGHWAY HE WAS DRIVING ON. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT HE HAD EXPERIENCED THE FAILURE SINCE PURCHASE. THE FAILURE MILEAGE WAS 150 AND THE CURRENT MILEAGE WAS 2,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355262September 13, 2010
ELECTRICAL SYSTEM
TO THE PERSON WHO HAD STARTING PROBLEMS WITH THE 2011, I AGREE. MINE HAS BEEN IN THE DEALER'S SHOP OVER EIGHT TIMES WITH THE SAME "INTERMITTENT" PROBLEMS THAT THEY CAN'T SOLVE. WON'T START, OR DELAYS STARTING WITH THE NEW ELECTRONIC START BUTTON. LEFT ME IN A DANGEROUS SITUATION IN A PARKING LOT 30 MILES FROM HOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355056September 12, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING MY NEW 2011 HYUNDAI SONATA GLS SEDAN WITH 200 MILES ON THE ODOMETER, THE TRANSMISSION FAILED COMPLETELY WHEN A TRANSMISSION HOSE BLEW OFF RELEASING ALL THE OIL OUT OF THE TRANSMISSION. ONCE AT THE DEALERSHIP THEY SHOWED ME THAT HOSE CLAMP FOR THE HOSE HAD NEVER BEEN ATTACHED CORRECTLY AT THE FACTORY! THE CAR IS AT THE DEALERSHIP FOR REPAIRS. IT IS NOT KNOW AT THIS TIME IF THE TRANSMISSION HAS BEEN DAMAGED DUE TO THE LOSS OF OIL. WE WERE NOT HURT AND DIDN'T LOSE CONTROL OF THE CAR. THIS INCIDENT OCCURRED ON A FLAT PIECE OF HIGHWAY, SHOULD IT OCCURRED IN HILLY TERRAIN OR PASSING ANOTHER VEHICLE THE RESULTS COULD HAVE BEEN MUCH DIFFERENT SINCE THE CAR BECAME INOPERABLE. VERY DISAPPOINTING SINCE THE CAR HAD ONLY 200 MILES ON IT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354964September 11, 2010
ELECTRICAL SYSTEM:HORN, EQUIPMENT:MECHANICAL, EQUIPMENT:ELECTRICAL
THE HORN ON THE 2011 HYUNDAI SONATA IS NOT AUDIBLE IN TRAFFIC AND DOES NOT PROVIDE ANY WARNING TO OTHER DRIVERS OR PEDESTRIANS. THE VERY WEAK, INEFFECTIVE HORN AND NEEDS TO BE REPLACED. PLEASE NOTE DAN BEDORE , A HYUNDAI SPOKESMAN , CONFIRMED THE MODEL BUILT AFTER 9/1 WILL HAVE A DUAL SHELL HORN. HYUNDAI CONSUMER AFFAIRS 1 800 633 5151 CONFIRMED THIS AS WELL DEALERSHIP DOES NOT WANT TO DO ANYTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354827September 10, 2010
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT LEASED A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT AFTER TURNING THE MOTOR OFF, THE KEY WAS NOT ABLE TO BE EXTRACTED FROM THE IGNITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE DEALER STATED THAT HE HAD TO MANEUVER THE KEY A CERTAIN WAY. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 740. THE FAILURE MILEAGE WAS APPROXIMATELY 30.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354844September 10, 2010
STEERING:GEAR BOX:SHAFT SECTOR, STEERING:ELECTRIC POWER ASSIST SYSTEM
AS I WAS DRIVING HOME FROM WORK ON THE HIGHWAY THE STEERING WHEEL LOCKED UP AND STARTED SHAKING FOR ABOUT FIVE MINUTES AS IF IT WERE POSSESSED. I WAS NOT ABLE TO PULL OVER BECAUSE OF THE STRENGTH OF THE WHEEL SHAKING. AFTER THAT INCIDENT, IT SEEMED TO BE FIXED ON ITS OWN. BUT, LATER THAT DAY VISITING FAMILY MEMBERS AS I GOT INTO THE CAR TO GO HOME I STARTED THE CAR UP AND IMMEDIATELY THE EPS LIGHT STARTED FLASHING AND THE STEERING WHEEL STARTED GOING CRAZY AGAIN, SO I TOOK THE KEYS OUT THE IGNITION FOR IT TO STOP BUT THAT DIDN'T WORK. AT THAT POINT I DECIDED TO CALL THE TOW TRUCK TO HAVE THE DEALER INSPECT THE CAR. THAT WAS A WEEK AGO. I GUESS THEY ARE STILL WAITING ON A PART TO COME, BUT AFTER ALL THIS I WON'T FEEL SAFE DRIVING THIS CAR WHEN I GET IT BACK WITH MY DAUGHTER IN IT. UPDATED IVOQ 11/05/10 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Sonata