Hyundai Sonata Complaints (2016)

888 consumer complaints on file.

#11523819May 25, 2023
ENGINE
Vehicle stalled while leaving a driveway. Later the oil light came on but didn’t stay on while backing out. Upon checking the oil level it was below the low dipstick line. It took 3.5 quarts of oil to get it back to within proper dipstick range. No oil burning out exhaust and no oil leaking under the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523142May 22, 2023
ENGINE, VEHICLE SPEED CONTROL
Motor burns oil knocks and is loosing power while driving. Constantly having to add oil between oil changes. When trying to accelerate car starts to sputter on highway. Can't get power to engine and bad rattle sounds
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523347May 22, 2023
UNKNOWN OR OTHER
My car burned all the engine oil within 2000 miles of oil change. And the tank is empty. This is the second time that happened
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523116May 21, 2023
ENGINE
Car has less than 67,000 miles on it. Routine oil changes using 5W/20 Valvoline full synthetic oil. Approximately a year ago at less than 60,000 miles there was a noticeable difference in performance...especially when accelerating. Tried couple tanks of premium unleaded, but that did not help. I noticed significant oil usage...but no oil leaks. Within 1,000 miles of an oil change, I was having to add more oil. The oil usage is getting worse...now having to add a quart about every 600 miles. I have enjoyed this car very much, but I'm deeply concerned about the amount of oil it is using. I am the second owner so there's no warranty. After researching the issue, I see that many people are experiencing this exact same issue with their Hyundai. If Hyundai Motor Company wants to remain a viable company, they need to do the right thing and recall all these cars to be repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522912May 19, 2023
ENGINE, UNKNOWN OR OTHER
My car is burning oil at an excessive rate. I bought this car August 2022 and within the first year I was having to constantly fill up my car with oil to make it through the month. I finally had a claim open for the oil test and at first was told that I do qualify for a new engine and to bring it in for pictures etc to get this going. This was around December 2022/January 2023I bring my car in to Hyundai dealership . they did not do this and I was told that everything should be okay no engine replacement .Again I had to put oil in before my next oil change. I brought it in on April 3 2023 by April 27th my car had consumed over 3L of oil. Another claim was filed and Hyundai denied stating car out of warranty . The dealership denies there’s any issues or lawsuit associated with my make/model/year for my car. A quick google search has shown that there is indeed. One article states that a recall was going to announced for May 19th2023 for this same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521461May 11, 2023
ENGINE
I have owned my sonata since I bought it in 2016, brand new. Started having issues with having to get more frequent oil changes in 2021, of course after my warranty out. It ‘s supposed to make 5,000 m between changes for synthetic/hm oil, but when it first started the car would be not wanting to run right, jumping, engine seemed to be running rougher, which would happen right around or close to the 3,000mark. From there it got worse and worse. Oil changes started becoming needed at 2,000 or less miles between, so many mechanics say that Hyundai are the worst for burning excessive oil. Fast forward to 2022, even with the oil changes in every 2,000 miles or so, we started having to literally ADD extra oil to the engine between changes, to the point where we would worry and check it about halfway through the 2,000 miles and sure enough very low or barely any oil even in the car??? So we would add about 2-3 quarts, get it back to the right amount. Then at times right before oil change adding 1-2 more quarts. The car would start not running as well every time it deemed it necessary for an oil change, which was way too early AND after adding up to 5 quarts , just did what we had to do bc we kept being told, Hyundai’s are just bad for Burning excessive oil!! Throughout all this, not once did a check engine light, problem indicator light come on to say anything was wrong mind you. Here comes August 2023, oil had been changed yet again and it wasn’t time for even an early change at like 2,000 miles, 1-2 quarts of oil had already been added mind you.. We were driving two of our children home and the car just started bucking, jerking, shaking violently, smoke coming out everywhere, car completely quit operating, had to be towed, has not been driven since. Engine failure needing prob replace, oil level right after incident—surprise barely any oil! 135,000 on it/destroyed bc of excessive oil burn/engine issues, not paid off, missed work, forced to buy new car asap, unacceptable
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521344May 10, 2023
ENGINE
Engine burning too much oil, about 1/2 quart per month. Dealership said that there was a recall for the engine to be replaced but I must wait until my engine dies. I understand that we may be stranded if we take a long trip. Being the 2nd owner of this car, we never received the letter/notice of the recall. My husband is trying to talk to the Hyundai customer service rep in California to try to get permission to have the engine replaced sooner so that we can stop the over-burning of oil and not be stranded on the road. So far the rep is 5 days past due in calling us back. Can you help us? The car is available for inspection upon request. There were no warning lights indicating a problem only the soot accumlating in the tail pipe. Mu husband also observed blue smoke coming from the tail pipe when I was driving the car and he was following me in his car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521445May 10, 2023
ENGINE
My 2016 Hyundai Sonata has an oil consumption problem it is using 1 qt of oil for every 532 miles which is causing it to lose power and stall out. The first time it happened I was driving on the highway through a tunnel which put myself in danger of being struck by other vehicles traveling at high speeds I had my car towed to the dealership where they told me it was because my starter had a dead spot in it and then on further investigation they said my car had no oil in it even though I had had my oil changed recently and per manufacturer specs I am supposed to go 5000 miles between oil changes I had to get my timing chain replaced which cost me $3000 dollars and start an oil consumption test after I completed that I was told to have combustion cleaning done because that would fix the problem and then entered into another oil consumption test and my car is still using 1 qt of oil every 532 miles it still loses power while driving and acts like it wants to stall out the dealership advised me I need a full engine replacement and Hyundai has denied the claim twice I’m concerned for my safety while driving because of the issues with the engine
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521277May 10, 2023
ENGINE
Brought car at 49k…notices Car started burning oil around 80k.. I went to dealership where I brought the car from and they did a oil consumption.. I was told I passed it around 88k… oil getting worse was told it was my oil pan…120k car started jerking and hesitating on interstate while I was going 70 mph tune up cylinder 3 coil.. changed it… no oil pan leak… 130k jerking and hesitating again while getting off interstate.. same code this time I need a new motor
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520894May 8, 2023
ENGINE
- HEV Overheat warning light came on - Engine overheat light came on - Message instructing to pull the car over immediately came on - OBD II codes P261F and P2600 were observed when the vehicle was scanned - There is a plethora of similar incidents listed for the Make/Model throughout online forums
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521063May 8, 2023
POWER TRAIN, ENGINE
I purchased a 2016 Hyundai Sonata 2.4L with the Theta II engine back in December 2016. I purchased it as a Hyundai Certified Pre-owned (CPO) vehicle, with the 10 year, 100,000 mi powertrain warranty. The car had approximately 36,000 mi on the odometer. Starting at about 60,000 mi on the odometer, I began to notice excessive engine oil consumption. The factory has made attempts to remedy the issue under the 10 year, 100,000 powertrain warranty coverage, but none have lasted more than 1,000 mi. After 1,000 mi of a "repair" service, the engine is back to consuming lots of engine oil. As a result, I have resorted to checking the dip every time I fuel up, and top off engine oil as it gets consumed. To my estimate, my oil consumption is between 200 to 300 mi per qt of oil consumed, which is well in excess of the factory acceptable levels of 400-500 mi per qt of oil consumed. Then, Hyundai USA's Customer Care's customer reps, case managers, and Hyundai National Managers all have told me in several occasions over the past two years that my car is either "out of warranty" (despite not yet having reached the 10 year, 100,000 mi mark, nor the extended 120,000 mi mark) or that Hyundai has never sold any Hyundai CPO cars with the 10 year, 100,000 mi powertrain warranty in the US, despite my sales records and owner's records indicating that my car came with the warranty. Hyundai is trying to breach its 10/100 powertrain warranty contract and trying to have me pay for the diagnostic and repair costs out of my pocket.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520462May 4, 2023
ENGINE
My engine is experiencing excessive oil consumption, burning over 1 quart per 1000mi. Engine went into limp mode in December. I pulled into a service station and checked oil after engine cooled off, barely any oil on dipstick. Engine rattles when accelerating quickly. I have been to local dealership 6 times since December of 2022. Still unresolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519727May 1, 2023
ENGINE
The engine seized on my car while I was driving and the car stopped in the middle of the road. The safety of my daughter and I were put at risk. We could have been hit by oncoming cars. The vehicle is available for inspection upon request. The Bob Bell Hyundai of Glen Burnie, MD, confirmed the engine seized. The vehicle has not been inspected by anyone other than Bob Bell. There were no warning lamps, messages or other symptoms of the failure prior to failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519770May 1, 2023
UNKNOWN OR OTHER, VISIBILITY:SUN/MOON ROOF ASSEMBLY
Panoramic sunroof wind deflector bonding failed. The detached wind deflector can come off while driving and interferes with the sunroof closing. It’s possible that the wind deflector and the glass sunroof could detach entirely while driving and cause an accident. I have used the sunroof feature less than 5 times since purchasing the vehicle in May 2019. There is a recall on this part for the Sonata Hybrids for the dates of 12/8/14 to 8/18/15. On 4/7/23 Long Hyundai of Chattanooga confirmed the problem and charged me $185.73 to look at the problem. They will order a new part and install it which will cost me $398.94. I declined because I think that this is a manufactured flaw that should be repaired by Hyundai at no cost to me. I have spoken at length with Hyundai customer service representatives and was informed that they would not repair it because it is not included in the recall. They recommended that I contact Better Business Bureau. BBB Auto Line informed me that NHTSA handles recall issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519915May 1, 2023
ENGINE
Burns excessive oil; Had oil changed less than 500 miles ago and have since had to add a quart of oil;
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519365April 28, 2023
ENGINE
Car stopped on interstate.. jerking and loss power.. cylinder 3 went out with no warning… car just burning a lot of oil no oil on ground no check engine until car stopped on interstate
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519518April 28, 2023
ENGINE
Catastrophic engine failure. The car stopped running/moving while driving. It has not been inspected by a dealer. All lights came on and car was violently shaking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518968April 25, 2023
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
Knock Sensor, ECM, Engine stalling and loss of connection. Resulting in flashing engine light. Low acceleration. Power reduced to 40 and below Engine misfire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518669April 24, 2023
ENGINE
Bought the car in November of 2022 after 2 weeks noticed it started burning oil. Now the engine has seized. Only have had car 5 months. Engine light came on before seizing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518688April 24, 2023
STEERING
The contact owns a 2016 Hyundai Sonata. The contact stated that while turning into a parking spot, the steering wheel seized. The vehicle was taken to an independent mechanic, who informed the contact that the steering shaft and steering column needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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