Hyundai Sonata Complaints (2014)

778 consumer complaints on file.

#11438062October 25, 2021
ENGINE
Engine failed spun bearing. Hyundai said they will not cover their defective engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437578October 20, 2021
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
When driving at night headlights, and all lights goes off.(I do not drive much after dark, but this needs to be addressed). It has happened a few times this past year, thought it was me, yet my daughter used the car and she had it happened 4 or 5 times.Sometimes it happens when you use directional lights. No warning when it happens, which is very dangerous .There is only less than 68,000 miles. Supposed to be under warranty 100,000 miles or 10 years, yet I am told I have to pay $150.00 to do diagnostic which may not be solving the problem which is not fair. Looking online there are many complaints of this on this year and model. Asked the manufacturer when will they do a recall? After someone gets killed?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437421October 19, 2021
ENGINE
My 2014 Hyundai Sonata shut off while I was driving twice. There is evidence of a knocking sound. Three different mechanics mentioned a possible recall from 2017 but my car wasn't serviced for it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436829October 14, 2021
EXTERIOR LIGHTING:TAIL LIGHTS, INTERIOR LIGHTING
The contact owns a 2014 Hyundai Sonata. The contact stated that the electrical system had failed to operate as needed both inside and outside of the vehicle. The contact stated that the taillights had failed to illuminate upon depression of the brake pedal, while the interior lights would flicker. Additionally, the headlights would also flicker while in operation without warning. Additionally, the contact stated that an abnormal clanking sound was coming from the vehicle without warning while making left turns. The contact had taken the vehicle to the dealer where they informed her that there were no recalls on the vehicle. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435608October 5, 2021
ENGINE
The acceleration and, subsequently, the engine failed while on the freeway. All warning lights came on. This was a high-risk and potentially very dangerous situation to be on the freeway and have your vehicle suddenly lose power. The car was towed by AAA to a nearby service center. The mechanic there, as well as the AAA mechanic, both identified the engine issue and were aware of the current recall issue. They instructed to tow it to a dealer. It sat at an off-site lot owned by the Kearney Mesa Hyundai dealership for over a month, requiring car rental fees in excess of $1,000, before it was even diagnosed as an engine failure. But now, it still hasn't been approved by Hyundai Motor America for an engine replacement. First, I was told that they needed maintenance records. I provided those, plus all the recall notices I had received related to this, and for which I had brought the vehicle in for. They said the maintenance records weren't sufficient to reach a final decision. I was told by the dealership that they have asked them "to take pictures of the valve train, which requires them to remove the valve cover and order additional parts to reinstall in the event the engine is not approved." I don't understand this lengthy process -- and making me jump through hoops -- considering Hyundai is already under a concent order and subject to a total civil penalty of $140 million for its untimely handling of these engine recalls in the first place. Their website says: "Hyundai is committed to ensuring the quality and integrity of all our products through continuous improvement. In the event of a safety-related defect in one of our vehicles, Hyundai acts swiftly and efficiently to recall and fix the problem at no cost to affected customers." LOL. Also, when I first entered my VIN # it showed as having the recall issue now, all of the sudden, it doesn't. What's interesting is that when this There are no open Safety Recalls or Service Campaigns for this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435187October 2, 2021
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
The car looses power the rpm want get above 2 and now it want crank
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434304September 24, 2021
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
The fuel feed line connecting the low pressure fuel pump to the direct injection fuel pump connector has develop a small crack over time due to ambient heat in the engine compartment. A damaged fuel line could allow fuel to leak increasing the risk of an engine compartment fire. The only way i notice is because my state inspection did not pass to this reason and i am not sure when the fuel line connector started leaking this could have cause major fire if i would have not found out about it. i talked to hyundai dealership and they have said they dont consider this recall or anything and just to get it fixed but they are telling me the whole line fuel will need to be replaced and its also backorder that it will take a month or maybe more to get part in and fixed. and because of this issue i dont have a car to drive anymore because safety concerns on driving vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433583September 20, 2021
ENGINE
2014 Hyundai Sonata ([XXX]) 137,000 miles engine stalled at 70 mph on interstate. Loss of power to entire vehicle in heavy traffic. No warning lights or early indications of problems. The event caused 2 cars to leave roadway to avoid crashing. After getting to emergency lane the engine started back up with no malfunction indicator lamps or check engine light. Completed the remaining 5 mile trip at slow speed with the vehicle stalling once again as I was parking. This vehicle had recalls and never received any information regarding them. Hyundai denied engine replacement for not having knock sensor update performed. Purchased the car on February 7, 2017 and took car to dealership on August 21,2018 because of no brake lights. They performed inspection on 2 recalls that I was not aware of because I received no information on. The dealership never mentioned an open service campaign regarding a knock sensor update (Remedy date August 9,2018) that could have warned me of these problems and extended the engine warranty to a lifetime warranty. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433634September 20, 2021
POWER TRAIN
The contact owns a 2014 Hyundai Sonata. The contact received a recall notification for NHTSA Campaign Number: 20V121000 (FUEL SYSTEM, GASOLINE), however, the Ford dealer he purchased the vehicle from informed him that she would need to contact a Hyundai dealer to schedule a recall repair appointment. The contact stated while his wife was parking the vehicle in the driveway, the gas pedal was not depressed however the vehicle accelerated on its own and crashed into the garage door. There were no warning lights illuminated. The contact sustained injuries on the right knee but did not seek medical assistance. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The dealer and the manufacturer were not notified of the failure. The approximate failure mileage was 55,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11432169September 8, 2021
EXTERIOR LIGHTING
Driving in the early AM darkness went to turn on my bights and my headlights and every other light went out leaving me moving at 60+ miles an hour in complete darkness on a highway. Headlights also flickering intermittently and at times when I try use my turn signal. Baffled at how this has not been recalled. This is a deadly manufacturer defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431604September 3, 2021
ENGINE
The contact owns a 2014 Hyundai Sonata. The contact stated that while his son was driving 30 MPH, the check engine warning light illuminated the instrument panel with an abnormal clicking sound coming from the engine. The contact towed the vehicle to an independent mechanic who informed him that the vehicle was no longer safe to be driven. The contact then called a dealer and had the vehicle towed to the dealer for a diagnostic test. The contact was informed that the engine had failed and that the dealer needed approval from the manufacturer to replace the engine. The contact was called back and informed that they would not be able to service the vehicle because the vehicle had a salvage title. The contact then called the manufacturer directly and was given the same information. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 79,000. From contact: Hyundai National has been extremely uncooperative. It was explained to them that the vehicle was about to prove fatal to his son, but none of the executives (to which the contact reached via email) replied via email. The case manager was rude and said she is the ultimate authority to make any decision and she has made a decision that Hyundai will not cover the repair of the vehicle. It should be noted that the salvage title of the vehicle had nothing to do with the engine. It was hit at the rear right due to which the vehicle was salvaged. Similar problems have happened with many many Hyundai vehicles. Do not know why it is not a national recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430263August 24, 2021
SERVICE BRAKES
went to start my car-ignition locked,brakes are locked along with steering wheel.having a tow company to get my car to auto mechanic to figure out the problem.Worked fine day before-has been parked in driveway for about 13 hours prior,-no messages appeared -this is the first time ever happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429689August 19, 2021
FUEL/PROPULSION SYSTEM
Fuel delivery has intermittent pull when driving. This has been ongoing & had been mentioned from independent service center back in May. It Occurs at different speed levels when gas pedal is pushed, a hesitancy occurs like a sputter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429691August 19, 2021
EXTERIOR LIGHTING, EXTERIOR LIGHTING:BRAKE LIGHTS:BULBS
Tail lights continually kept burning out. Eventually, after a few installs, tht last one melted requiring they full assembly to be replaced. The first side went out on the right a couple of years prior, this year the left side did the same thing. The smell of burning was noticed, and found the cause from the tail light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428808August 12, 2021
ENGINE
My engine cut out on me driving down the interstate and my check engine light started flashing. After getting my car off the road safely but barley I turned it off and turned it back on and check engine light still flashing and now my car will not proceed higher than 2000 rpm or over 60 mph. Took my car to a shop and the ran scanner and it came back as knock sensor. That was replaced and my car did the same thing after driving it about 2 miles. They ran the scan codes again and this time it came back as VVT solenoid. That was replaced but while replacing the solenoid When took out there was copper/metal shavings on the solenoid. Doing further investigation on this it is shown that the car of the same year make and model I have has had recall for engine failure for the bearings which would cause the shavings on my solenoid but my car is not under the recall but having the same exact problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428092August 6, 2021
ENGINE
Dear Sir/Madam, I bought the vehicle in 2016 from a local dealer, unknown to me that the vehicle had a branded/salvage title. After driving for a few years, about a month and half ago, while driving the engine just stalled on me. After having back and forth with Hyundai National Team and Hyundai Corporate, they denied my warranty claim that because its a salvaged title. The engine is original and was not tempered with as confirmed my Local Hyundai Dealer. Hyundai has currently recalled about 1.6 Million vehicles due to premature bearing wear and potential engine failure issue. The vehicle currently has 65,000 miles on it, and the engine breakdown is an internal failure. Having a salvage title should not be a reason to deny the claim especially when its not a cosmetic problem but an engine failure itself. Spending $6,000 - $8,000 on a new engine is completely unaffordable for me. I will appreciate any help you can provide after I have been suffering without car for almost 2 months in these difficult COVID times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426669July 27, 2021
ENGINE
Engine caught fire due to recall not complete, after taking it to mechanic to replace the fire damaged fuel line and engine wire harness, engine somehow lost compression and wouldn't start. Oil level and oil were good, engine started making knocking noise before catching fire. Manufacturer is refusing recall for the engine.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11426222July 23, 2021
ENGINE
I WAS DRIVING 70 MILES PER HOUR WHEN MY CAR STARTED SLOWING DOWN AND THE CHECK ENGINE LIGHT WENT ON. I COULD NOT GO MORE THAN 40 MILES PER HOUR ON THE FREEWAY. MY ENGINE STARTED MAKING A KNOCKING NOISE THAT EVENTUALLY CUT THE ENGINE OFF. I was told that the engine has a lifetime warranty according to the Hyundai Motor America and Kia Motors America Resolve Engine Litigation [https://www.hyundainews.com/en-us/releases/2883]. I am unable to get in contact with Hyundai.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425791July 21, 2021
ENGINE
Engine shut off without warning on the freeway
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424004July 8, 2021
EXTERIOR LIGHTING:BRAKE LIGHTS
Break light harness was burning around the socket. Caught on time could of caused a fire and serious injury to me and my children. This should be recalled as it is known to be an issue with most of this model vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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