Hyundai Sonata Complaints (2013)

2,025 consumer complaints on file.

#11555085November 14, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Sonata Hybrid. The contact stated while driving at an undisclosed speed and attempting to stop the vehicle, he heard an abnormal sound coming from the front of the vehicle. The service brake warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the hydraulic power unit. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553989November 7, 2023
ENGINE
The contact owns a 2013 Hyundai Sonata. The contact stated that while the vehicle was stopped, the engine stalled with several unknown warning lights illuminated. Upon restarting the vehicle, the check engine warning light illuminated. Due to the failure, the vehicle was towed to the residence. The contact called an independent mechanic to the residence. The mechanic arrived and informed the contact that the engine had failed. The manufacturer was notified of the failure and the contact was informed that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was approximately 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553810November 6, 2023
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
The contact owns a 2013 Hyundai Sonata. The contact stated that the front driver's side seat belt buckle assembly had failed and was unable to be buckled after several attempts. Additionally, the contact stated that the front passenger's side seat belt buckle assembly was inoperable. The contact stated that he was an independent mechanic and had determined that the front driver's side seat belt buckle assembly and the front passenger's side seat belt buckle assembly needed to be replaced. The dealer was notified of the failure. The vehicle not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553520November 4, 2023
AIR BAGS
My airbag light came on mechanic said it's rc174 and tsb [XXX] is the # want to know if it's covered or if there's a recall on it would love a respond asap taking it to dealer in Honolulu on the 12 Dec. appt. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11552367October 28, 2023
ENGINE
My vehicle has an engine safety recall and Hyundai is refusing to fix it. They are giving every excuse in order he book not to repair it. It is a dangerous safety issue. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552023October 26, 2023
ENGINE
Engine (Electronics / electric) Cruise Speed Sixty mph (+ / - ) Engine Power Ceases: RPM Instant decrease to Below Idle (Driver Display Indicator Blank {No Warning Light} Safety Halt To Roadside. Hear Engine continues Rotating Power "ON" Below Normal Idle Rpms. :Time Varies One minute - Sometimes Two Minutes: Suddenly Normal Idle Power RPMs - Driver's Dispay Illuminates with normal data Information (No Warning Light {Normal} ) Can Accelerates / drives Normally at any chosen Speed Occurance Distance Varies: Forty Miles From Start Point, {approx Last Week September 2023: October 21, 2023, Morning: From Start Point, {approx one-quarter mile distance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551296October 23, 2023
VEHICLE SPEED CONTROL
I was driving and the car slowed down in mid street on a busy road and started to stop then it sped up very fast then it slowed down again and sped up very fast again I had to drive all the way home 15 minutes without barley pressing the gas I went to AutoZone to get a code reader to see if what had happened would pop up on it and they said nothing but that incident was very strange because it has never happened before and it happened out of nowhere on a very busy street
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550989October 20, 2023
ENGINE
The contact owns a 2013 Hyundai Sonata. The contact stated while driving 35-40 MPH, the vehicle made an abnormal grinding and rattling sound and failed to respond while depressing the accelerator pedal. There was no warning light illuminated. The contact stated that the failure had been recurring while driving and the sound had become louder. The dealer was notified of the failure and an appointment was scheduled for a diagnostic test. The vehicle was taken to the dealer, where it was determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling); however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550809October 19, 2023
EXTERIOR LIGHTING, STEERING, ELECTRICAL SYSTEM
My electrical system is giving me constant issues and I have to change light bulbs frequently. Also the recall is for the fuel line system which the dealers are not contacting me back about getting repaired which is why I am submitting this report.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550912October 19, 2023
SERVICE BRAKES
The left front brake caliper fell off and rubbed on the wheel’s rim. When I drove in reverse and hit the brakes the wheel would lock up and I couldn’t move. The dealer replaced the caliper. I had the brakes inspected by the local tire and brake specialists, Les Schwab. They wrote the inspection as the brakes locking bolt(the bolt that holds the caliper in place) was missing and the caliper was rubbing against the wheel. There wasn’t a warning. But, I did hear a loud clunk right before the brakes failed then the brakes made a rumbling sound as if I had a rock stuck in the brake pad. I asked the dealer to save the broken unit so I could document it but the service department manager for Korum Hyundai of Puyallup tried to pass off a different unit. I took pictures of both my unit (on the car) and the unit the manager was trying to pass off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549191October 10, 2023
STEERING
Steering flexible coupler failed @ 150000 miles causing severe clunk in the steering wheel leading to steering play.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547312September 29, 2023
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
When activating gas pedal, there is a rattling and grinding when in motion and then it subsides. When stopped at light or intersection, when giving gas again, the rattling and grinding resumes. Car seemed to be running a little louder than it's ever been since purchasing a few years ago. At no time has there been any dashboard lights or warnings prompting any problems with engine, low oil or anything else which is what the dealer service center is now telling me is an issue with engine needing to be replaced. Current issues have not been occuring very long which causes me to give the service center a call for an appointment in the first place. Vehicle was dropped off a week ago today, Friday, 9/22/2023, waiting for parts. Currently no work has been done to my vehicle and is sitting on the service center's lot. Was told it will take quite a while to get parts. I've had a rental since Monday of this week and I'm scheduled to return it this evening. Rental is and was expensive and I don't have a spare vehicle to get back and forth to work. Service center hasn't offered a loaner vehicle or suggested a rental company that will provide reasonable rates and collaboration with them. I just want my vehicle fixed and not have to repair cost that would be equal to me just getting another vehicle which is what the quoted cost to repair my vehicle is equivalent to.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547374September 29, 2023
ENGINE
2013 Sonata engine fire on 9/21/2023. Insurance totaled car Engine replace on 1/6/22I by dealership with reman sub engine 1) Engine aluminum flared gas line from engine fuel pump to cylinders was cracked and leaked gas. Gas line replaced 2/11/23 by another dealership. Progressive Insurance company inspected 2) engine caught fire 3) problem reproduced? Don't know 4) Progressive inspected car 5)Car was working great. No engine codes or problems. Gas smell was noticed few days prior to engine fire
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11546759September 27, 2023
ENGINE, UNKNOWN OR OTHER
This vehicle consumes/burns oil at an alarming rate (1-2 quarts each month). I have taken it to both an independent mechanic and Hyundai, and nothing has been found to be failed. However, this is common enough with Sonatas that I was told that this is "common with Sonatas". This has been going on for well over a year. My concern is if/when the engine locks up while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546684September 26, 2023
UNKNOWN OR OTHER
I keep getting a hybrid system failure in the car loses power, and occasionally will stop running. Most the time when I shut off the car, it resets itself.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545821September 21, 2023
ENGINE, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
What component or system failed or malfunctioned, and is it available for inspection upon request? The Car continues to have inconsistent acceleration, hesitation, and sometimes lurches forward. On two occasions, the car felt like it was just going to turn off while driving. I was driving about 75 mph on I295 and driving about 15 mph on a residential road during the second occurrence. How was your safety or the safety of others put at risk? I feel as though I am not in complete control of the acceleration but am mostly concerned with the car stopping on it's own. I am very scared I'm going to be hit by the car(s) behind me. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? I have an appointment in October for the car to be evaluated by a dealer. I hope it doesn't happen again before then. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The only time a warning lamp came on was during the second episode when the car felt like it was going to turn off; the engine light came on and immediately off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544703September 15, 2023
ENGINE
The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the oil warning light intermittently illuminated. Additionally, the vehicle made an abnormal sound while driving. The vehicle was taken to an independent mechanic, who diagnosed that the oil level was extremely low. The mechanic advised the contact to take the vehicle to the dealer for the engine to be inspected. The vehicle was then towed to the dealer, where it was diagnosed with bearing wear in the engine. The dealer informed the contact that repairs would be covered under warranty. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling); however, the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,661.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544596September 14, 2023
STEERING
The steering is very loose and the steering wheel has a clunking noise when turning. The steering wheel itself feels a little loose as well
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543686September 10, 2023
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
My 2013 Hyundai Sonata lost acceleration power while on the road requiring an emergency departure from the road and it fails to acceleration beyond. Placed vehicle in park and attempted to proceed home but was only able to drive 5 to 10 mph max creating a dangerous situation for my fellow commuters and myselt. After about a few block I let the vehicle cool down and attempted to proceed home. The car would only go up to 5 mph requiring me to avoid rear end collisions. Ultimately, requiring a tow vehicle to bring it home. Our neighbor indicated it is the MAP sensor which was changes with no improvement to the car's acceleration issues. Checked all the fluids and assured they were correct. This vehicle has place me and others in a dangerous and potentially fatal situations.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543425September 8, 2023
AIR BAGS
The contact owns a 2013 Hyundai Sonata. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated, and then flashed off and on. The contact called the local dealer and was informed that the next available appointment was February 2024. The vehicle was not diagnosed or repaired. The contact stated that she had to adjust the seat to remove the steering wheel lock, which might have caused the failure. The manufacturer was not contacted. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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