Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#10660440November 24, 2014
ENGINE
ENGINE SEIZED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660247November 22, 2014
STEERING
AS I WAS DRIVING AT ABOUT 40 MPH THE CAR MADE AN ELECTRICAL NOISE AND THE STEERING WHEEL BEGAN SHAKING VIOLENTLY. I FOUGHT THE SHAKING WHEEL TO PULL THE CAR OVER AND TURNED IT OFF. THE STEERING WHEEL CONTINUED TO SHAKE VIOLENTLY FOR ABOUT 5 MINUTES WITH THE KEY OUT OF THE IGNITION. IT WAS EXACTLY LIKE THIS VIDEO: HTTPS://WWW.YOUTUBE.COM/WATCH?V=KZABDAMQAPS I TOOK IT TO THE DEALERSHIP WHO REPLACED THE STEERING COLUMN INTERMEDIATE SHAFT AS PART OF A RECALL AND THEY TOLD ME I NEED A NEW STEERING COLUMN WHICH IS OVER $1,500 DOLLARS AS IT WAS "NOT ASSOCIATED" WITH THE RECALL AND WAS NOT UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659796November 20, 2014
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE TURNING THE STEERING WHEEL, A CLICKING NOISE EMITTED FROM THE STEERING COLUMN AND THE STEERING WHEEL BECAME VERY LOOSE MAKING THE STEERING UNSTABLE WHILE OPERATING THE VEHICLE. THE VEHICLE WAS NOT YET DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER 10V457000 (STEERING). THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659859November 20, 2014
ENGINE
AS I BEGAN DRIVING MY 2011 HYUNDAI SONATA THAT MORNING I HEARD A RATTLE WHENEVER MY RPM WOULD REACH BETWEEN 2-3K. I CONTACTED MY LOCAL HYUNDAI DEALERSHIP AND MADE AN APPOINTMENT. TODAY 11/20/14I WAS TOLD THAT MY ENGINE NEEDED TO BE REPLACED. MY CAR WAS PREVIOUSLY IN THE DEALERSHIP LATE SEPTEMBER 2014FOR AN OIL CHANGE AND ALSO DUE TO A SMALL KNOCK/BANG AS I ACCELERATED. THE TECHNICIAN FOUND THE KNOCK TO BE A SUPPORT HITTING AGAINST THE FIREWALL. UPON TIGHTENING SAID SUPPORT THE PROBLEM WENT AWAY. THE CAR WAS REPORTEDLY TEAT DRIVEN BY THE TECHNICIAN NUMEROUS TIMES TO CONCLUDE THAT THE PROBLEM WAS FIXED. OIL CHANGE WAS DONE AS USUAL AND MY CAR WAS GIVEN A CLEAN BILL OF HEALTH (ONLY A RECOMMENDATION OF BRAKES GETTING LOW). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659250November 19, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED TO ACCELERATE. IN ADDITION, THE CONTACT SMELLED A STRONG FUEL ODOR. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658786November 18, 2014
ELECTRICAL SYSTEM
PUSH TO START DOES START WHEN IT'S COLD OUTSIDE. I HAVE TO UNLOCK THE CAR MANUALLY SINCE THE CAR WON'T EVEN OPEN WITH THE REMOTE. I THEN HAVE TO STRUGGLE WHILE IN THE CAR TRYING TO PUSH THE START BUTTON AND STEP ON THE BRAKE. SOMETIMES IT TURNS ON, OTHER TIMES IT DOESN'T. ITS BEEN HAPPENING SINCE LAST YEAR. AND ALREADY HAPPENED TWICE THIS WEEK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659068November 18, 2014
ENGINE
CAR STARTED MAKING KNOCKING NOISES WHILE DRIVING UP HILL, LOSING POWER. PROCEEDED TO DRIVE IT HOME. CHECKED OIL AND APPEARED COMPLETELY DRY. NO ENGINE WARNING LIGHTS CAME ON WHEN CAR HAD PREVIOUSLY BEEN DRIVEN. NO OIL LEAKS SEEN. ADDED OIL AND THEN DROVE TO DEALERSHIP, WHERE THEY STATED ENGINE NEEDED TO BE REPLACED. REGULARLY SERVICED CAR WITH OIL CHANGES, 120K MILES WITH ALMOST ALL FREEWAY COMMUTE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655296November 16, 2014
STEERING, SUSPENSION, WHEELS
I PURCHASED MY 2011 HYUNDAI SONATA ON DEC 15,2013 FROM A HYUNDAI DEALER. IN APRIL I NOTICED THAT MY VEHICLE WAS PULLING TO THE RIGHT SIDE. I TOOK IT TO A DIFFERENT LOCATION AND AFTER SEVERAL ATTEMPTS OF THEM CORRECTING THE ISSUE THEY CALLED ME AND TOLD ME THEY COULD NOT FIGURE OUT WHAT WAS WRONG. I THEN TOOK IT TO THE HYUNDAI DEALER AND THEY REPLACED A SENSOR AND TOLD ME IT WAS DONE. AGAIN MY CAR WILL NOT STAY IN THE LANE. IT PULLS SO MUCH TO THE RIGHT AND IS VERY UNSAFE. I TOOK IT IN AGAIN AND THEY ARE TELLING ME IT IS JUST THE ALIGNMENT. THEY EVEN STATED THAT SOMEONE ELSE IN MY HOUSE HIT SOMETHING. I LOOKED ONLINE AND SAW THAT THERE ARE NUMEROUS COMPLAINTS OF CARS PULLING TO LEFT OR RIGHT. I WAS TOLD THERE WAS A RECALL CAMPAIGN 927 BUT THEY ONLY DID AN ALIGNMENT ON DECEMBER 23,2011 AND NOTHING ELSE WAS DONE BUT THEN IT WAS CLOSED, INDICATING THAT IT HAD BEEN FIXED. THEY WANT ME TO PAY FOR THE ALIGNMENT AND TOLD ME MY TIRES ARE BAD BECAUSE OF HOW IT DRIVES. HYUNDAI IS AWARE OF THE ISSUES AND GIVES ME THE RUN AROUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654309November 12, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY
DRIVING ON INTERSTATE FOR APPROX 1 HOUR, WHEN SUNROOF EXPLODED OUTWARDS, NO ROAD DEBRIS HIT THE VEHICLE TO CAUSE EXPLODING SUNROOF, IT WAS NOT AN EXTREME TEMPERATURE CHANGE. SOUND WAS LIKE A GUNSHOT INSIDE THE CAR, AND THANKFUL THAT THE MOONROOF COVER WAS CLOSED AT THE TIME SO THAT GLASS DID NOT SHOWER INTO THE CAR WHILE DRIVING. VERY FRIGHTENING AND COULD HAVE EASILY CAUSED ACCIDENT. GOING ROUNDS WITH HYUNDAI RIGHT NOW TO GET REPAIRED. DEALERSHIP STATING THAT HYUNDAI WILL NOT COVER THE PART. DEALERSHIP SUGGESTING I FILE WITH MY INSURANCE COMPANY, HOWEVER THIS WAS A FAULT ISSUE WITH PRODUCT, NOT INSURANCE RELATED. VEHICLE UNDER WARRANTY AND STILL HAVING ISSUES WITH THE DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654450November 12, 2014
FUEL/PROPULSION SYSTEM
I FILLED UP MY CAR ON THURSDAY AFTER FILLING IT UP THE FIRST TIME I STARTED THE CAR THE GAUGE READ FULL, LATER ON WHILE DRIVE THE FUEL GAUGE SAID 3/4 FULL EVEN THOUGH I HAD DRIVEN A FEW MILES. THE NEXT DAY AFTER TAKING MY KIDS TO SCHOOL I STOPPED TO RUN AN ERRAND. I GET BACK IN MY CAR TO START IT UP AND THE GAS LIGHT IS ON AND THE FUEL GAUGE SAYS EMPTY. AFTER DRIVING A FEW MILES THE GAS GAUGES WENT UP TO 1/4 THEN EVENTUALLY 1/2 TANK. THE GAUGE HAD BEEN SHOWING 3/4 FULL A FEW TIMES IN THE PAST FEW WEEKS AFTER FILLING UP BUT THIS IS THE FIRST TIME IT'S SHOWN AS EMPTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654089November 11, 2014
STEERING
THE VEHICLE MAKES A CLICKING NOISE WHEN THE STEERING WHEEL IS TURNED IN EITHER DIRECTION ESPECIALLY WHEN PARKING. IT CAN ALSO BE HERD AND FELT WHEN DRIVING OVER UNEVEN SURFACES. THERE'S A LOOSENESS IN THE STEERING THAT IS GETTING PROGRESSIVELY WORSE OVER TIME. I WAS TOLD BY THE DEALER THAT THE STEERING FLEX COUPLING NEEDS TO BE REPLACED BUT IT'S NOT COVERED BY ANY RECALLS. DURING MY RESEARCH OF THIS ISSUE I DISCOVERED AN ALARMING AMOUNT OF 2011 HYUNDAI SONATA OWNERS EXPERIENCING THE EXACT SAME ISSUE WHICH TELLS ME THIS HAS TO BE A DEFECT. HYUNDAI NEEDS TO ISSUE AN IMMEDIATE RECALL ON THESE STEERING FLEX COUPLINGS BEFORE SOMEONE GETS SERIOUSLY INJURED OR KILLED. THIS IS A VERY DANGEROUS SITUATION THAT NEEDS TO BE ADDRESSED. THE PROOF NEEDED TO AVOID TRAGEDY IS JUST AN INTERNET SEARCH AWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653161November 6, 2014
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653074November 6, 2014
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
ON OCTOBER 3, 2014, I HAD MY CAR SERVICED FOR TWO SONATA RECALLS, ONE REGARDING THE SHIFT CABLE AND THE OTHER REGARDING THE BRAKES. THAT SAME AFTERNOON, MY STABILITY CONTROL LIGHT ILLUMINATED ON MY DASH. I HAVE HAD THIS CAR FOR 4 YEARS AND COULD NOT REMEMBER IT DOING THAT EVER BEFORE. PRESSING THE STABILITY CONTROL BUTTON DID NOTHING TO CHANGE THE LIGHT (IT WOULD NOT TURN OFF). THE NEXT DAY, WHILE PRESSING THE GAS PEDAL, I NOTICED A FAILURE TO ACCELERATE. THIS HAS HAPPENED DOZENS OF TIMES SINCE, AT VARYING SPEEDS, AND WHILE THE CAR WAS BOTH COLD AND WARM. IT ALWAYS LASTS SEVERAL SECONDS AND THEN I CAN ACCELERATE AGAIN. DURING ONE OF THESE EPISODES, I CAN PRESS THE GAS PEDAL ALL THE WAY TO THE FLOORBOARD AND GET NO ACCELERATION. THIS IS BECOMING INCREASINGLY DANGEROUS. I'VE BEEN IN TO THE DEALERSHIP, AND THEY DENIED ANY CONNECTION TO THE RECALL WORK, DESPITE THIS PROBLEM PRESENTING IMMEDIATELY UPON LEAVING. THEY SAID THEY REPLACED THE BRAKE SWITCH AND THAT THEY SHOULD HAVE CHARGED ME FOR THAT, BUT THEY DID NOT. I GOT NO PAPERWORK SHOWING THAT THEY ACTUALLY REPLACED THE BRAKE SWITCH. AFTER THAT VISIT, THE TRACTION LIGHT WAS OFF FOR A DAY BEFORE THIS PROBLEM REOCCURRED. I AM TERRIFIED DRIVING THIS CAR TO AND FROM WORK BECAUSE I NEVER KNOW WHEN THE ACCELERATION WILL FAIL. IT HAS HAPPENED WHILE CHANGING LANES IN HEAVY TRAFFIC, AND ALSO ON THE RAMPS IN MY OFFICE PARKING GARAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652573November 4, 2014
POWER TRAIN, ENGINE
IN MAY 2014, WHILE DRIVING AT ABOUT 40 MPH, MAYBE 1200 RPM, MY ENGINE SUDDENLY ACCELERATED TO 4500-5000 RPM, WITHOUT A SIMULTANEOUS RISE IN SPEED. A WEEK OR TWO LATER, THE CAR DID THE SAME, UNDER ABOUT THE SAME CONDITIONS. THE DEALER COULD FIND NO FAULTS OR CODES, AND COULD NOT DUPLICATE THE OCCURRENCE; NOT SURPRISING SINCE IT WAS SPORADIC. THE PROBLEM CONTINUED, WITH CONSIDERABLY MORE FREQUENCY; ALMOST DAILY. AGAIN I TOOK IT TO THE DEALER IN LATE JULY (MCCAFFERTY HYUNDAI, LANGHORNE, PA), AND WHILE A TECHNICIAN WAS DRIVING WITH ME, THE ENGINE RACED AGAIN. THEY TOLD ME THAT THERE WAS A TECH BULLETIN ON THIS PROBLEM, AND THEY WOULD REPAIR THE CAR. THE PROBLEM WAS IN A MODULE AND NEEDED RECODING. AT LEAST THAT'S WHAT I THOUGHT THEY SAID. THAT REPAIR SEEMED TO CURE THE PROBLEM, UNTIL SEPTEMBER, WHEN A SINGLE OCCURRENCE HAPPENED. I THOUGH THIS WAS MAYBE A FLUKE, BUT THE PROBLEM HAPPENED SEVERAL MORE TIMES IN THE FOLLOWING WEEKS. TODAY, 11/4/14, AFTER SEVERAL DAYS IN THE DEALER'S SHOP, AN INSURANCE SERVICE TECH SAID HE COULD FIND NO PROBLEM. I AM NOW AFRAID TO DRIVE THIS CAR. WHILE THE CAR DOES NOT ACCELERATE, MAYBE IT'S JUST A MATTER OF TIME WHEN THE RACING ENGINE WILL CAUSE SEVERE ACCELERATION AND A SUBSEQUENT ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652209November 3, 2014
STEERING, ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE MAKING A TURN, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 10V426000 (STEERING) BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651786November 1, 2014
SERVICE BRAKES
TL-THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO OPERATE AND THE CONTACT WOULD HAVE TO DEPRESS THE BRAKE PEDAL FIRMLY TO STOP THE VEHICLE. THE CONTACT DISCOVERED THAT THE BRAKE FLUID WAS ALMOST EMPTY. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V433000 (BRAKES). HOWEVER, THE FAILURE PERSISTED. THE DEALER DIAGNOSED THAT THE MASTER CYLINDER HAD FAILED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE. NE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650753October 28, 2014
ENGINE
MY 2011 HYUNDAI SONATA LIKE MANY OF THE OTHER COMPLAINTS ON HERE HAS HAD CATASTROPHIC ENGINE FAILURE DUE TO A SNAPPED ROD. LIKE MANY OF YOU I HAVE KEPT UP WITH THE REGULAR MAINTENANCE SCHEDULE AND HAVE BEEN SHUT DOWN BY HYUNDAI FOR REPAIR UNDER THE 100,000 MILE WARRANTY. THIS PROBLEM IS A SERIOUS PUBLIC SAFETY CONCERN AS IT HAPPENS WHILE THE CAR IS IN MOTION AND MY QUESTION IS WHAT WILL IT TAKE FOR THE NHTSA TO TAKE ACTION AND FULLY INVESTIGATE THIS ISSUE AND BRING IT TO RECALL? WITH THE AMOUNT OF COMPLAINTS LISTED ON THE NHTSA WEBSITE FOR THIS EXACT ISSUE IT SEEMS LIKE THEY ARE WAITING FOR INJURY OR EVEN WORSE TO OCCUR BEFORE THIS ISSUE IS TAKEN SERIOUSLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650827October 28, 2014
STEERING, SUSPENSION, EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH, EXTERIOR LIGHTING
I WAS INFORMED BY SEVERAL CO-WORKERS THAT THERE WERE RECALLS FOR OUR CAR, THE 2011 HYUNDAI SONATA. THE PROBLEMS THAT ARE AFFECTING MY 2011 HYUNDAI SONATA ARE: EXTERIOR LIGHTING: BRAKE LIGHTS: SWITCHES, BRAKE LIGHT AND STEERING: GEAR BOX: SHAFT SECTOR. THE ONLY RECALL THAT THE HYUNDAI DEALER HONORED WAS FROM CAMPAIGN 123. CAMPAIGN 110 AND 122 WILL NOT BE HONORED DUE TO THE MANUFACTURE DATE OF MY VEHICLE WHICH IS MARCH 28, 2011. IF MY CAR IS HAVING THE SAME PROBLEMS AS THE OTHER 2011 HYUNDAI SONATAS WHY CAN'T MY VEHICLE BE REPAIRED UNDER THE RECALL. I FEEL THAT THIS IS UNFAIR TO CONSUMERS OF THE 2011 HYUNDAI SONATA DUE TO A MANUFACTURING DATE. PLEASE GIVE ME SOME TYPE OF REMEDY FOR THIS MATTER!!! HAD I KNOWN ABOUT THE BUSINESS PRACTICES OF HYUNDAI I WOULD HAVE NEVER PURCHASED THIS VEHICLE!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650878October 28, 2014
ELECTRICAL SYSTEM
I HAVE HAD SEVERAL OCCURRENCES WHERE IT FEELS AS IF MY CAR IS GOING TO STALL. I ATTEMPTED TO START MY CAR THIS MORNING WHERE IT FAILED TO RESPOND. THE STARTER WAS REPLACED IN 2012, THE BATTERY REPLACED 2013 AND NOW HYUNDAI CLAIMS IT IS MY STARTER LEVER THAT ALSO NEEDS TO BE REPLACED (2014). I HAVE READ NUMEROUS COMPLAINTS FROM OTHER HYUNDAI OWNERS COMPLAINING OF THE SAME ISSUE. NOW, I HAVE TO PAY OVER $300 TO HAVE THE STARTER LEVER REPLACED WHICH WILL NOW BE MY 3RD ISSUE SINCE I HAVE HAD THIS CAR. ALSO, I DID SUFFER FROM THE REAR BRAKE LIGHT ISSUE THAT WAS RECENTLY RECALLED AND HAVE HAD TO REPLACE MY BACK LIGHT SEVERAL TIMES BEFORE THE RECALL WAS INITIATED. DUE TO MY CONTINUATION OF BRAKE LIGHT ISSUES POST RECALL CHANGE, I AM TOLD THAT THE LAMP HAS MELTED DUE TO THE POSSIBILITY OF THE BULB OVERHEATING THE LAMP. I DO NOT SEE HOW ANY OF THESE ISSUES ARE MY FAULT AND BELIEVE THAT HYUNDAI SHOULD RECALL, AND REPLACE ALL OF THESE MALFUNCTIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650011October 26, 2014
ENGINE
10/1/2014 @ 7:30PM EST - WHILE DRIVING HOME, WAS AT A RED LIGHT WHEN THE CAR STALLED OUT. THEN A LOUD KNOCKING SOUND HAPPENED. *NO ENGINE LIGHT WAS ON* IT IS VERY UNSAFE FOR THE ENGINE TO STALL OR JUST RANDOMLY SHUTOFF WHILE IN TRAFFIC. THERE WERE NO SIGNS OR WARNINGS, THE VEHICLE JUST STALLED. VEHICLE WAS NOT SAFE TO OPERATE. I HAD THE VEHICLE TOWED TO NORTHTOWNE HYUNDAI DEALER ON SHERIDAN DRIVE, BUFFALO NY.10/3/2014 @ 2:47PM EST - NORTHTOWNE HYUNDAI DEALER CALLED ME SAID THAT I NEED TO REPLACE MY ENGINE BECAUSE THE PISTON POPPED. I SAID WELL, MY CAR IS WELL WITHIN THE WARRANTY, ISN'T THIS COVERED? NORTHTOWNE HYUNDAI DEALER SAID THAT WE CAN'T SUBMIT YOUR WARRANTY CLAIM WITH OUT RECEIPTS OF YOUR MAINTENANCE FROM 5K MILES TO PRESENT. 10/3 - 10/13/2014 - CONTACTED OUR 3 LOCAL PLACES WE LIKE TO SEND OUR VEHICLES TO FOR COPIES OF OUR RECEIPTS. WITH NO PROBLEM WE WERE ABLE TO OBTAIN COPIES OF OUR LAST 7 OIL CHANGES AND GENERAL MAINTENANCE RECEIPTS. 10/14/2014 @ 2:00PM EST - MY HUSBAND GAVE NORTHTOWNE HYUNDAI DEALER OUR RECEIPTS AND HE STATED THAT HE WILL SUBMIT OUR CLAIM TO HYUNDAI. 10/24/2014 @ 8:59AM EST - "REGIONAL" / "CORPORATE" CALLED ME AND STATED "THE DISTRICT MANAGER WHO WOULD HAVE AUTHORIZED THE REPAIR, HAD THE DEALERSHIP PARTIALLY DISASSEMBLE THE ENGINE; TAKE OFF THE COVER FOR INSPECTION, AND THERE'S A CONDITION OF SLUDGE WHICH IS INDICATIVE OF EITHER THE MAINTENANCE INTERVALS NOT BEING FOLLOWED; OIL CHANGE NOT FREQUENTLY ENOUGH OR POSSIBLY THE QUALITY OR GRADE OF THE OIL USED. IN EITHER CASE THESE IS NOT A MANUFACTURE DEFECT, SO HE HAS DENIED WARRANTY COVERAGE." I'VE ALSO ADDED MY COMPLAINT TO THE FOLLOWING:[ HTTP://WWW.CHIMICLES.COM/2011-HYUNDAI-SONATA-ENGINE-FAILURE-CLASS-ACTION-LAWSUIT ] ** OUR LAST OIL CHANGE WAS 8/2/2014 AT 43K MILES ** WE HAD A CLEAN BILL OF HEALTH, NO ISSUES WERE REPORTED OR MAINTENANCE RECOMMENDED AT THAT TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Sonata