Hyundai Sonata Complaints (2013)

2,025 consumer complaints on file.

#11611978August 31, 2024
POWER TRAIN, ENGINE
I have a 2013 Hyundai sonata in which the engine was recalled close to about 2 years ago. About 3 days ago my engine just randomly gave out on the highway in rush hour traffic the middle of me driving. And now I am without a vehicle and my car is sitting at lake Norman Hyundai dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610212August 22, 2024
ENGINE
The malfunction component was the engine. My safety and other was very risky and dangerous. Unknown if the problem was reproduced or confirmed by dealer. The vehicle was inspected by police. The only warning lamp was the engine lamp that appeared approximately 30 minutes before the engine caught fire resulting in total car loss.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11609284August 19, 2024
ELECTRICAL SYSTEM, ENGINE
My headlights and break lights are constantly going out. My back taillights light connected is constantly burned up which is a huge safety concern because I can’t see. My car has multiple recalls for engine problems which fit my car problems such as premature bearing wear but it won’t be covered because my vin number isn’t associated with that recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609444August 19, 2024
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608689August 15, 2024
EXTERIOR LIGHTING:BRAKE LIGHTS
The contact owns a 2013 Hyundai Sonata. The contact stated that while at a stop, a pedestrian informed the contact that both the driver-side and passenger-side brake lights failed to illuminate while the vehicle was stopped. The vehicle was taken to a local independent mechanic where it was diagnosed that both rear housing lamps had melted and needed to be replaced. The contact stated that both brake light bulbs had been replaced several times. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately157,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608111August 12, 2024
ENGINE
Car was purchased on [XXX] for our daughter for a little over $6500.00 for a 2013 Hyundai Sonata Limited addition. On around July the 2nd the car started running weirdly and by [XXX] it had stopped running all together and the men from work had to help her push it onto her jobsite, which she wasn't far from. I had the car towed from her job to a mechanic who stated the engine was frozen. I immediately started googling the year make and model to see how much a used engine would cost. That's when a page came up stating there was a recall on that make and model. I was relieved because we do not have money and this was a necessity for our daughter who is [XXX] to get to work. I spoke with the dealership on approximately the 4th or 5th of July and scheduled an appt to had the car towed on July the 8th.. The car has been at the dealership until today 08/12/2023. The car is not running correctly. The didn't say anything other than the new engine has been placed and we can come pick the car up. This car is a hazard. Please help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607737August 10, 2024
ENGINE, EXTERIOR LIGHTING
I bought this car brand new and I’m the only driver. I have my oil changed every 3,000 to 4,000 miles. Boiling Springs Tire is the place I get it changed but I have had it changed a few times at Hyundai in Spartanburg. About a year or so ago my oil light came on and I was shocked because it hadn’t been long since I had oil changed. I checked it and it was almost out. I put oil in it and thought maybe boiling springs tire did not put enough in it. Next time i took to Hyundai but kept eye on it. To make a long story short I am having to keep an eye on my oil and adding more about every 200 miles. I know it’s 10 years old but I’ve had cars older than this and did not have to add oil. Other cars older than mine are being recalled and I’m not understanding why 2013 are left out. Please advise as I’m sure I’m not the only 2013 owner having issues with our Hyundai Sonata . I park the car in my carport and there is never any oil on the floor so I’m not sure where the oil is going. I did ask them at the Hyundai place about that and I was informed there were no recalls on mine and it would cost me around $1000 just for them to pull the engine down to check. So I’m just having to keep checking on the oil.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607108August 7, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, STEERING
The electrical has been an issue for this vehicle. The head and tail lights continuously go out. Sometimes they work, and other times they do not. Since the lights have been an issue, the electrical issue is also now inside the vehicle. The radio and other controls in the vehicle do not work any longer, as well as the lights in the radio, air conditioning, and other controls inside the vehicle. The steering wheel is also loose now and jiggles when driving the vehicle. There have been no warning lamps about these issues, and I had an auto shop confirm that there are electrical and steering issues. I did receive a letter about a recall for electrical for the year, type, and model of my car, however, the dealership said that my VIN number is not associated with the recall and will not fix the issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603800July 22, 2024
VEHICLE SPEED CONTROL
Started car normally this morning, engaged transmission, car would not accelerate. Pressing gas pedal had no effect. After a couple of blocks, shut off engine. Then restarted, same problem. Had to get to appointment, so stopped and restarted twice more, second time ran normally and I reached my appointment. Started car to return home, same problem for some seconds, then normal. Later taking son to medical appointment, lost pedal function mid trip for a few seconds, then continued to appointment
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601242July 11, 2024
AIR BAGS, UNKNOWN OR OTHER
The dashboard is cracking I have been online and I've seen other Hyundai owners experiencing the same thing. Multiple concerns 1. cracks in the dashboard effecting defroster for windshield and not being to see already having issues 2. airbags no deploying correctly for driver or passenger in the front seats. 3. I've owned several cars, including two (2) KIA's and NEVER had this happen (1989 Ford, Festiva aka KIA in other parts of the world, and a 2000 Kia Sephia, both vehicles had over 200k in mileage and dashboard NEVER cracked the split like this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600414July 9, 2024
ENGINE
Dear NHTSA: I recently bought a HYUNDAI SONATA 2013 I got the NC vehicle inspection PASSED the same day. The car has been working perfectly. But, my granddaughter, XXXX, who I share the car with got a terrible experience last Thursday [XXX], she was driving to her job around 2:30 PM when suddenly the car just died, without any light showing on the screen. She was in panic in the middle of a big road with all the cars passing by. She used beach chairs so the others could know the car was dead. A police officer stopped and helped her move the car out of the road so a towing can pick up the car. This was not only a missed day at job for her, it could have ended in a terrible accident. Here are some pictures of the awful day. The car was towed to a mechanic who immediately said this is an engine manufacturer problem of your brand. I am the third owner of the car so no communication has been sent to me saying this car has an ENGINE RECALL that could fire at any moment. This is insane and I felt totally drowned by your brand. Again, no light was showing on the screen, nothing…. My car is at the Hyundai Keffer dealer at Charlotte and they said the recall for engine is closed and that will not cover the repair. I do not have money for a repair. Please help me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600544July 9, 2024
SERVICE BRAKES, HYDRAULIC, ENGINE
The contact owns a 2013 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 45 MPH, there was smoke coming from the engine compartment before the vehicle stalled. The vehicle was towed to the local dealer. The vehicle was not yet repaired. The failure mileage was 145,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598618July 3, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
All bulbs in vehicle do not work. No matter how many times I have them replaced they continue to blow or not work. Without headlights I cannot drive, without brake lights other drivers cannot see me. This is a HUGE SAFTY ISSUE. I cannot drive my vehicle because lights are malfunctioning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598040July 1, 2024
ELECTRICAL SYSTEM
All 4 of my door lock actuators have failed since, 1 year in to owning the vehicle. There is a safety concern in not being able to get into or out of the vehicle due to the locks failing. As well as, making me a target for theft. Sometimes the locks will lock, other times they will not. I once put my dogs in the car and the locks would not open back up, it was terrifying. The component has not been checked yet, but I see there was a recall but my Vin was not included for some reason. This happens without warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596317June 25, 2024
ELECTRICAL SYSTEM, SERVICE BRAKES
Brake lights do not illuminate when parking lights are engaged. We have replaced the socket multiple times. The standard 1157 bulb causes the socket to melt and has deformed the housing for the bulb from extreme heat from the bulb. Replaced the socket 3 times in 3 months this last time it stopped working within 4 days. The obvious safety risk is that cars following the vehicle not being able to determine when the car is braking for a stop at night. The secondary concern is that the lights pose a fire hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596021June 23, 2024
ENGINE, FUEL/PROPULSION SYSTEM
While accelerating on the highway, several warning lamps (battery, engine, others that I forget) came on. When I pulled over the hood was smoking, and a fire flared up after I opened the hood. My son and I escaped the car with no injury. Still waiting for report from insurance company.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11595902June 22, 2024
STRUCTURE:BODY
Vehicle driver and passenger door handles will not open from the outside despite being unlocked. No damage occurred to handles. Handles worked one day and stopped working the next. Huge safety risk, if there is an accident, the driver and passenger are completely inaccessible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594712June 17, 2024
POWER TRAIN
WHILE DRIVING AND USING THE ACCELERATOR , THE RPM WOULD REV UP BUT THE CAR WOULD NOT MOVE. THE CAR WOULD THEN JERK BACK AND FORTH. ONLY ABLE TO GO APPROXIMATELY 10 MILES PER HOUR, BUT THE RPM WOULD GO AS HIGH AS 6K OR 7K RPM. DANGEROUS TO DRIVE. WHEN IDLE, ALSO FELT RPM GO UP AND JERKING MOTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592797June 6, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2013 Hyundai Sonata. The contact stated that while his daughter was driving 65 MPH, the vehicle stalled. The vehicle failed to restart. The contact arrived at the scene and attempted to jumpstart the vehicle, however, the vehicle failed to start-up. The contact believed that the failure was associated with NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The vehicle was towed to a dealer but was not yet diagnosed. The manufacturer was notified of the failure. The failure mileage was 63,547.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592845June 6, 2024
ENGINE
The contact owns a 2013 Hyundai Sonata. The contact stated that while exiting a drive-in car wash, the check engine warning light started flashing. The contact immediately observed a knocking noise emanating from the engine compartment. The contact stated that the accelerator pedal was depressed, the vehicle lost motive power, and failed to accelerate as intended. The vehicle was taken to a dealer and oil was added to the engine. The contact was advised to drive the vehicle for 1,000 miles and then return to have the vehicle inspected. The contact returned after driving 1,000 miles and the engine oil level was extremely low. The mechanic diagnosed the vehicle and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 143,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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