Hyundai Santa Fe Complaints (2022)

266 consumer complaints on file.

#11559090December 8, 2023
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
Ref NHTSA TRACKING # 11557625 Vehicle broke down again within 5K miles and 45 days of prior repair referenced in above case. Similar conditions, highway speed, bucking and vibrating, loss of speed control, no warning. Subsequent repair confirmed same issue (fuel injector) as original breakdown/repair and my initial notification to NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558811December 6, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, STRUCTURE:BODY
automatic parking brake does not engage. Brake is totally not functional
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557625November 30, 2023
FUEL/PROPULSION SYSTEM, ENGINE, VEHICLE SPEED CONTROL
Vehicle began to shake, buck and emit a grinding noise while traveling on highway resulting in loss of speed control and associated fear. Check engine light appeared simultaneously. No prior indication of a problem. Managed to limp to next exit via shoulder. Had car towed to dealer as warranty was still in effect. Problem was diagnosed as fuel injector failure and repaired. Learned it is a common, recurring issue with Hyundai 4 cylinder engine. Not unusual to have multiple failures per vehicle. Hyundai is only authorizing repair/replacement upon individual failures, not pre-emptive even though common and recurring. Confirmed this is a common, recurring issue across Hyundai via our local mechanic and internet info. Vehicle has now experienced a second failure and is being towed to dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557573November 30, 2023
ENGINE
On 10/31 I loss power while on the freeway for the 2nd time since August. The car was assessed and fixed according to the dealership. My car threw a 2nd code which was cleared and not fixed due to not showing issues according to the dealership. I got my car back in mid November. I immediately complained that I still had a rough idle and was told my car was fine by the manager via service rep. On 11/28 my car loss power on the freeway again for the 3rd time since August. According to the codes, all my cylinders are failing one by one. This is a huge safety concern. The dealership could care less.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556741November 25, 2023
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Last night while driving home the panoramic sunroof spontaneously exploded. The result was a hole approx. 20 inched by 20 inches. The glass fell onto the fabric cover. We were traveling at about 40 mph. The roof was not hit by a rock or any other item. The explosion was very loud and frankly frightening resulting in temporary confusion as to what was happening. I have learned that Hyundai has settled a class action lawsuit in 2015. I have contacted the dealership for replacement but my question is if they knew about this over 8 years ago why has this not been resolved?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555307November 15, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Phantom emergency braking occurred on two separate occasions a few months apart while traveling at 50-60 MPH for no reason. Almost rear ended. Flashing red zigzag alert stating “Emergency Braking”. Vehicle towed to dealership for inspection and diagnostics. Afraid to drive on freeway or highway. Dealership unable to reproduce or solve issue first time. Now at another dealership for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552923October 31, 2023
UNKNOWN OR OTHER, ELECTRICAL SYSTEM:HORN
The horn is not working. I looked on google and it says that the manufacturer does not know about the problem and other cars are not working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552599October 30, 2023
UNKNOWN OR OTHER, VISIBILITY:SUN/MOON ROOF ASSEMBLY
While driving on the freeway yesterday, my sunroof exploded above me. There was no rock or any evidence of anything hitting my car roof to make it explode it just happened out of no where.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551681October 24, 2023
ENGINE
The issue with Hyundai 2.5 L turbocharged engines is getting a lot of exposure on-line. My story begins about a year ago with me complaining to the Hyundai service department about my 2022 Santa Fe Limited hesitating, lurching, and stalling (once) following acceleration from a complete stop, all without the Check Engine Light (CEL) illuminating (which the dealership said is needed to initiate troubleshooting). In addition, there is a common thread where dealerships are telling owners that it is "... probably bad gas." On 2 October 2023 the SUV started and was idling very rough, and as I drove off, the CEL illuminated (finally). After turning off the SUV for five minutes, it started fine with no CEL. My OBD-II code reader pulled three codes from the SUV that afternoon: P0300, P0301, and P0302 (Misfire - General, Misfire - Cylinder 1, and Misfire - Cylinder 2). The trouble codes should be sufficient for the service department to locate a problem, and to their credit I was placed in a loaner vehicle when I dropped the SUV off on 7 October 2023. So far (24 October), they have not identified a problem, even though there is a fuel injector Technical Service Bulletin (TSB) for multiple Hyundai vehicles (including my Make/Model/Year) that may or may not apply to my specific vehicle. Bottom line: The vehicle is unsafe to drive (as I told the service manager), has had this problem for approximately one year, and if the vehicle stalls when I am entering traffic it is not going to end well - not for me in a stalled vehicle and not for Hyundai after they had an opportunity to address the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549488October 11, 2023
ENGINE, FUEL/PROPULSION SYSTEM
Vehicle check engine light came On while driving and vehicle began misfiring. Vehicle was in the shop and injector was found defective. Vehicle again had same issue but intermittently and wife would have to pull over and shut down the car to be able to drive it safely home. Dealership tried blaming bad gas which was purchased a mile from dealership. Within 50 miles vehicle began acting the exact same way and Hyundai dealership says injector needs replaced but blaming contamination not a known issue Hyundai has with injectors. Found multiple instances of same issue and same made up issue of contaminated gasoline even at the same dealership I went to. Faulty injectors make the vehicle unsafe when traveling at highway speeds on busy highways.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549320October 11, 2023
TIRES
See attached document from complainant
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545939September 21, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On several occasions now The vehicle is engaging the automatic emergency braking system for no reason. Several times I have been driving on the highway without a car in front of me and it engages the automatic emergency braking system. This has caused me to almost be rear-ended because my vehicle slammed on the brakes. I have almost been in several accidents now due to the automatic emergency braking activating for no reason and cars almost hitting me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543928September 11, 2023
ENGINE
I have experienced a sudden loss of power when accelerating and then sudden vehicle slowdown and engine shutdown. Twice this occured at either hiway speed or accelerating to highway speeds. In both of these cases I easily could have caused or been involved in a serious crash. The third time happened on a city street and was not as egregious. There was no forewarning this might happen...no warning lights on the dash, etc. The vehicle is currently in a dealership service department after the last occurrence , and has been for five days with no knowledge of the current status. The prior times the dealership, Kolar Hyundai in Hermantown, Mn. has only cleared the error codes stored in the computer, but not identified a cause. The three times it was in the dealership were 2/15/22, 6/28/23, and 9/5/23. The second time it had to be towed in. The car currently has 9200 miles on the odometer. I am now afraid to drive it, as I consider the problem to be dangerous to my safety, as well as other vehicles. I have contacted Hyundai Customer Care, but received no response as of today.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542087September 1, 2023
TRAILER HITCHES
The contact owns a 2022 Hyundai Santa Fe. The contact received a notification for NHTSA Campaign Number: 23V181000 (Trailer Hitches); however, the parts for the repair were unavailable. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538430August 14, 2023
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I was driving the vehicle my pregnant wife and 1 year old baby were in the car with me. Car started shaking and i was loosing speed right before getting off the freeway. There was a very strong smell of gas as if it was leaking but it was not. I have an appointment to be checked at the dealership Wednesday August 16th. This is the second time something like this happens while driving in the freeway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537412August 9, 2023
POWER TRAIN
The vehicle started stalling on HWY and check engine light came on. I was trying to accelerate as other vehicles were catching up but it won't do that. After a while it did regain the power. We took the vehicle to Hyundai dealership in Roswell, GA and they reset the check engine light. They told us that it was OK to drive with solid check engine light. We need to pull over and call roadside assistance if check engine light starts to blink. We have an appointment for oil change on 8/18 and when we bring in the vehicle at that time, ask them to do the diagnostics. Even yesterday, the car started to stall. Reported the incident to Hyundai case # 21849832. Error code on dash - P1C2D03
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536124August 2, 2023
VISIBILITY/WIPER, UNKNOWN OR OTHER
This is the second time my windshield has received a small chip and it spreads to the nearest end of the windshield then within 24 hours spreads across windshield
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533965July 24, 2023
UNKNOWN OR OTHER
The rubber seal around the windshield is pulling apart and does not remain in the track. When I am driving greater than 30 miles per hour, the rubber seal comes out and flaps in the wind. Regarding my safety or the safety of others: I believe it exposes the security of the windshield which could become loose, crack or fall out. In addition, when it rains water could seep through and cause electrical issues. April 10, 2023 brought vehicle and showed issue, rubber secured. Advised normal. Issue continued. Brought vehicle to South Shore Hyundai dealer on 29/06/2023 and was advised it was fixed, on my way home the same issue resurfaced. Returned vehicle to dealership on Saturday 22 July 2023 for further analysis. Currently awaiting outcome of analysis from certified technician. I am seeking your help to investigate this issue of the broken seal, as I am concerned that maybe my vehicle may not be an isolated case and may require you to contact Hyundai America to investigate and resolve the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533214July 19, 2023
UNKNOWN OR OTHER
While driving on highway on July 17, 2023, 2022 Sante Fe with less than 12,000 miles driven , suddenly lost power, RPM racing back and forth, and would not exceed 40 mph despite gas peddle to floor. Eventually was able to reach 60 mph, until reaching a slight incline where it dropped to 40 mph. I was seriously concerned I was going to cause an accident with several large trucks being forced to rapidly slow down behind me as lft lane was occupied by other vehicles. This is the second such incident. In October 2022, less than I month after I purchased vehicle new from dealership, vehicle suddenly lost power climbing a hill on a two-lane hiway with multiple vehicles not far behind me. I was terrified for fear of being hit from behind as this highway is curvy, heavily traveled, and bordered on one side with drops between 75-100 feet to the river below. The vehicle slowed to 30 mph despite trying to downshift/upshift pressing accelerator. There was no room to pull off road so I continued at 30 mph, trailing numerous vehicles until reaching top of hill where vehicle seemed to recover. Since I only owned vehicle for a few weeks I thought it was something I had done until I received a recall notice. Second incident above ocurred after vehicle had been serviced for recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532810July 17, 2023
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, BACK OVER PREVENTION: WARNINGS
Backed into something at my son's school due to inoperable rear collision sensor, causing damage to the lift gate. there were/are no warning messages. My husband almost hit a car backing out of our driveway due to same issue. We are taking the car to the dealer for inspection
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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