Hyundai Santa Fe Complaints (2012)

355 consumer complaints on file.

#11383786December 16, 2020
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING ON A HIGHWAY AND SHE HEARD A RATTLING SOUND AT 60 MPH. THE ENTIRE DASHBOARD LIGHTS ILLUMINATED AND THE ENGINE SEIZED. THE CONTACT WAS ABLE BRAKE THE VEHICLE AND CRUISE OVER TO THE SHOULDER OFF THE HIGHWAY. THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC FOUND THE ENGINE TO BE INTERNALLY DAMAGED CAUSING A SLOW TO NO CRANK. THE SERPENTINE BELT WAS REMOVED AND THE MECHANIC ATTEMPTED TO ROTATE THE CRANK BY HAND BUT GOT THE SAME RESULT. THE MECHANIC RECOMMENDED THAT THE ENGINE BE REPLACED. THE DEALER AUTONATION HYUNDAI 104 (759 WEST 104TH AVENUE, NORTHGLENN, CO 80234, (303) 578-6114) WAS CALLED AND ATTEMPTED TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED. THE MANUFACTURER WAS INFORMED BY THE DEALER TO HELP WITH THE CONTACT'S REPAIRS UNDER THEIR CERTIFIED PREOWNED WARRANTY. THE MANUFACTURER DETERMINED THAT THERE WAS A DEFECT AND PROVIDED TWO OPTIONS EITHER A NEW ENGINE OR A BUYBACK OFFER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383449December 14, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
ALL THREE LIGHTS ABS, ESC, AND DBC ON DASH CAME ON SAME TIME AFTER REPLACING DRIVERS SIDE HEAD LIGHT BULB. WHEEL SPEED SENSOR AND TRACTION CONTROL IMPACTING THE DRIVEABILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383028December 11, 2020
ENGINE, POWER TRAIN
MY 2012 HYUNDI SANTA FE STALLED ON ME AS I WAS APPROACHING A TRAFFIC LIGHT 3 WEEKS AGO.. LAST WEEK MY CHECK ENGINE OIL LIGHT CAME ON MY DASHBOARD. I TOOK IT TO A CERTIFIED MECHANIC AND HE SAID THE PROBLEM WAS A REAR CRANKSHAFT MAIN BEARING SEAL. HE HAS SEEN THIS BEFORE REGARDING HYUNDAI ENGINE PROBLEMS AS WELL AS WITH THE KIA BRAND. I LEARNED THAT THERE WILL BE A RECALL FOR MY CAR BUT IT WILL NOT BEGIN UNTIL 1/22/21. MY VEHICLE IS NOT LISTED WITH THIS RECALL, YET I AM HAVING THE SAME PROBLEM. I NEED HYUNDAI TO AD MY VIN NUMBER TO THIS RECALL LIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378624December 9, 2020
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING ON THE HIGHWAY AT 70 MPH THE ENGINE SUDDENLY LOST POWER. THE CONTACT WAS ABLE COAST THE VEHICLE TO THE SHOULDER OF THE HIGHWAY. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE BUT THE ENGINE DID NOT RESPOND. THE VEHICLE WAS TOWED TO THE DEALER DANBURY HYUNDAI 102 FEDERAL ROAD, DANBURY, CT 06810 (203) 825-5940. THEY INITIALLY TRIED TO TURN THE CRANK SHAFT AND THEN INFORMED THE CONTACT THAT THE ENGINE HAD A MAJOR FAILURE. THEY ALSO SAID THAT THEY WOULD HAVE TO GET AUTHORIZATION FROM THE MANUFACTURER TO PAY PARTIALLY FOR THE REPAIRS. THE VEHICLE HAD A RECALL NHTSA NUMBER 20V746000 (ENGINE) AND. THE CONTACT CALLED THE MANUFACTURER AND THEY STATED THAT THEY WOULD LOOK AT THE ISSUE BUT MADE NO PROMISES ON HELPING WITH THE REPAIRS. THEY ALSO STATED THAT THE VEHICLE WAS NOT PART OF A RECALL. THE CONTACT DISCOVERED LATER ON THAT THE VEHICLE WAS PART OF THE RECALL THAT WAS DATED 12/01/20. THE VEHICLE WAS UNREPAIRED STILL AT DEALER. THE FAILURE MILEAGE WAS 110,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378275December 7, 2020
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING 50 MPH, THERE WAS AN ABNORMAL SOUND AND THE VEHICLE HESITATED TO ACCELERATE ABOVE 35 MPH. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROADWAY, TURNED OF THE VEHICLE, AND HAD THE VEHICLE TOWED TO THE RESIDENCE. AN INDEPENDENT MECHANIC WAS CONTACTED AND ARRIVED AT THE RESIDENCE TO INSPECT THE VEHICLE. THE CONTACT WAS INFORMED THAT THERE WAS AN INTERNAL FAILURE WITHIN THE ENGINE. THERE WERE NO LEAKS FOUND BY THE MECHANIC. STERLING MCCALL HYUNDAI (10505 SOUTHWEST FREEWAY, HOUSTON, TX 77074, (713) 981-4400) WAS CONTACTED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE HAS NOT BEEN DIAGNOSED. THE CONTACT FELT UNSAFE DRIVING THE VEHICLE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) AS POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER TO BE DIAGNOSED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377986December 5, 2020
ENGINE
THE ENGINE STALLS WHILE DRIVING ON THE FREE WAY AND THE CHECK ENGINE LIGHT COMES ON. JUST LIKE THE ONE THAT'S BEING RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377438December 2, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY ESC, DBC, AND ABS WARNING LIGHTS ALL ILLUMINATED AT THE SAME TIME THIS MORNING. THERE ARE MANY COMPLAINTS OF THIS HAPPENING ON NUMEROUS HYUNDAI FORMS. FOLKS HAVE BEEN TOLD TO REPLACE HUBS, SENSORS AND ASSORTED OTHER PIECES. MOST DO NOT WORK COSTING HUNDREDS OF DOLLARS. MY PARTICULAR VEHICLE HAD THE LIGHTS COME ON MAYBE 6 OR 8 MONTHS AGO. GO OFF AND COME ON AGAIN AND OFF AGAIN. I'VE IGNORED THEM NOT NOTICING ANY DRIVING IMPACT. BUT THE CAR IS WARNING ME THAT IT ISN'T SAFE TO DRIVE THE CAR. THIS IS NOT A ONE OF OR TWO OR THREE ISSUE. THIS FROM ANOTHER OWNER;ALL THREE LIGHT ILLUMINATED ON MY 2011 SANTA FE SO I CHANGED MY FRONT RIGHT ABS SPEED SENSOR WHICH WAS THE CAUSE OF THE LIGHTS, BUT THE DASH LIGHTS ARE STILL ILLUMINATED. TOOK IT TO THE DEALER AND THEY SAID THERE IS A SHORT IN THE ABS SYSTEM WIRING HARNESS. WHAT'S THE COST TO FIX? $4500.00 REALLY! I THINK A RECALL IS DUE FOR THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374509November 13, 2020
STEERING
TWICE AS I WAS DRIVING IT MID TURN THE STEERING WHEEL LOCKED ON THE REGULAR STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366163October 24, 2020
ENGINE
WE WERE TRAVELING ON I-70 WEST ACCELERATING UPHILL WHEN WE HEARD A SOUND FROM THE ENGINE. WE STOPPED TO CHECK AND THEN CONTINUED OUR TRAVEL WHEN A PART CAME OFF THE ENGINE. WE WERE ON THE EAST SIDE OF THE EISENHOWER TUNNEL AND HAD TO BE TOWED TO OUR DESTINATION IN FRISCO. THE ENGINE IS BLOWN AND WILL BE COSTLY TO REPLACE. WE HAVE 149,465 MILES ON THE ENGINE. THS IS AWD.10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363994October 12, 2020
ENGINE
WHILE DRIVING ON THE HIGHWAY, WITHOUT ANY WARNING, AN INTERNAL PIECE OF MY ENGINE SHOT A HOLE THROUGH MY ENGINE BLOCK. FIRE STARTED SHOOTING OUT OF MY ENGINE AND THANKFULLY I WAS ABLE TO PULL OVER AND GET OUT WITHOUT THE FIRE GETTING WORSE. THE DRIVER BEHIND ME PULLED OVER AND TOLD ME THAT HE COULD SEE THE FIRE UNDER THE CAR WHILE DRIVING BEHIND ME. HE STOPPED TRAFFIC UNTIL WE CONFIRMED THAT THE FIRE WAS OUT. THE FIRE WAS STILL VISIBLE FROM THE UNDERSIDE OF MY VEHICLE FOR A COUPLE MINUTES BUT IT STOPPED WITHOUT THE WHOLE CAR IGNITING. I REPORTED THIS INCIDENT TO HYUNDAI USA. THEY ASSIGNED A CASE NUMBER TO ME BUT TOLD ME THAT THE HYUNDAI DEALERSHIP, THAT MY CAR WAS TOWED TO, DID NOT SEE EVIDENCE OF FIRE SO THEY DROPPED THE CASE. I TOLD THEM THAT I HAD A WITNESS, THE DRIVER BEHIND ME FROM THE NATIONAL GUARD, AND THEY TOLD ME THAT IT DIDN'T MATTER BECAUSE THEY DIDN'T SEE FIRE DAMAGE AND THEREFORE COULDN'T VALIDATE MY CLAIM REGARDLESS OF THE WITNESS. THE CAR HAD NO CHECK ENGINE LIGHT ON, THE OIL WAS CHANGED REGULARLY, AND THERE WAS NO REASON FOR THE ENGINE TO SUDDENLY, WITHOUT WARNING, BLOW OUT THE BLOCK AND SHOOT FIRE. I CAN ONLY ASSUME THAT THIS WAS A VERY DANGEROUS AND POTENTIALLY DEADLY MANUFACTURING DEFECT. MY ATTEMPTS TO PRESSURE HYUNDAI TO CHECK MY ENGINE AGAIN HAS ONLY LED TO THEM TO TELLING ME THAT IN 30 DAYS THEY COULD GET SOMEONE ELSE TO LOOK AT THE ENGINE TO VALIDATE MY CLAIM.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11362832October 5, 2020
AIR BAGS
THE 2012 HYUNDAI SANTA FE WAS INVOLVED IN A VEHICLE ACCIDENT WHERE THE FRONT END HIT A GUARDRAIL ON A RURAL HIGHWAY. THE GUARDRAIL WAS CRUSH, AND THE IMPACT SPUN THE CAR AROUND 180 DEGREES. NONE OF THE AIR BAGS DEPLOYED UPON IMPACT, BUT THE ENTIRE FRONT END OF THE CAR WAS AFFECTED DURING THE WRECK. PENDING NOTIFICATION IF CAR IS TOTALED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11354117September 10, 2020
POWER TRAIN
BOTH CV AXLE BOOTS TORN DUE TO FAILED LOWER CONTROL ARMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353122September 4, 2020
ENGINE
ON SEPTEMBER 1, 2020, THE ENGINE STARTED TO SLOW DOWN AND MAKE A CRUNCHING CRACKING NOISE ABOUT A MILE LATER WE CAME TO A COMPLETE STOP, ON A MAIN HWY.WE HAD TO CALL AAA TO COME GET US. WE HAD THE POLICE STAY BEHIND US UNTIL THE TOW TRUCK CAME. IT TOOK 45 MINUTES DUE TO THE HEAVY TRAFFIC AND TIME OF DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352510September 1, 2020
ENGINE
WHILE DRIVING DOWN THE HIGHWAY WEDNESDAY AFTERNOON I HEARD A LOUD BANG AND I ASSUMED THAT A ROCK HAD HIT THE SIDE OF MY CAR. WHEN I GOT HOME I CHECKED BUT DID NOT SEE ANY DENTS OR SCRATCHES ON THAT SIDE. THAT EVENING I DROVE MY CAR AGAIN ON THE HIGHWAY AND IT STALLED OUT WHILE I WAS DRIVING. I PULLED OVER TO THE BREAK DOWN LANE AND TURNED IT OFF. AFTER ABOUT A MINUTE I TURNED IT BACK ON AND IT STARTED UP FINE AND DROVE JUST FINE THE REST OF THE NIGHT AND THE NEXT DAY. ON FRIDAY WHEN I STARTED DRIVING DOWN THE ROAD IT MADE A VERY LOUD NOISE, WHICH WAS A CONSTANT LOUD NOISE. I TURNED AROUND AND BROUGHT IT HOME AND CALLED MY MECHANIC. HE CHECKED THE CAR AND SAID THAT THE ENGINE NEEDED TO BE REPLACED, WHICH WOULD COST MORE THAN WHAT THE CAR IS CURRENTLY WORTH. THE CAR HAS LESS THAN 130,000 MILES ON IT. I BRING IT IN EVERY 3 MONTHS FOR OIL CHANGES AND MAKE SURE TO DO ALL OF THE RECOMMENDED REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352269August 31, 2020
ENGINE
WHILE DRIVING ON THE HYWAY AT 65 THE ENGINE SEIZED AND BROKE THE ENGINE BLOCK SPRAYING OIL ONTO THE HOT EXHAUST ALMOST CATCHING FIRE. THIS ENGINE HAS BEEN VERY WELL MAINTAINED AND GAVE NO WARNING SIGNS OF HAVEING A PROBLEM. A CONNECTING ROD BEARING STARVED FOR OIL AND BROKE THE ROD. HYUNDAI WAS CONTACTED AND DECLINED TO INSPECT OR INVESTIGATE THIS ENGINE FAILURE AND ALMOST CATCHING FIRE. THEY ALSO DECLINED TO HELP WITH THE REPAIRS OR COSTS I SPOKE TO MARIA AT HYUNDAI CORPORATE AND MY CASE NUMBER WITH HYUNDAI WAS 17260696 ALSO THE AVALIABILLITY OF THE REPLACEMENT ENGINE IS LIMITED TO A SHORT BLOCK BECAUSE HYUNDAI DOES NOT HAVE ENOUGH ENGINES TO REPLACE THEM ALL THAT ARE GOING BAD SADLY MY CAR IS ONE YEAR OFF FROM FALLING UNDER THE ENGINE RECALL SO IM STUCK FOOTING THE BILL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350434August 20, 2020
ENGINE, UNKNOWN OR OTHER
VERY RECENTLY, THE CAR HAS BEEN STALLING OUT WITH NO WARNING, NO ODD SOUNDS AND NO OBVIOUS REASON AS TO WHY. I TOOK THE CAR TO A WELL-KNOWN, TRUSTED MECHANIC WHO WAS UNABLE TO FIND THE CAUSE, AS THE VEHICLE PRESENTED 0 FAULT CODES. I WAS INFORMED THAT I WOULD HAVE TO DROP THE CAR OFF FOR A COUPLE OF DAYS SO THAT THEY COULD DIAGNOSE WHAT THE ISSUE COULD BE, AND HOPEFULLY CATCH IT HAPPENING. AFTER DOING SO, I WAS THEN INFORMED THAT IT SHOWED 0 SIGNS OF STALLING WHILE IN THEIR POSSESSION. IN ORDER TO POSSIBLY FIND THE ISSUE, THE CAR WOULD HAVE TO BE KEPT FOR MORE THAN JUST A COUPLE OF DAYS, WHICH WOULD AFFECT MY JOB AND THE BILL WOULD MOST DEFINITELY BE MORE THAN I COULD AFFORD. THE SYMPTOMS INCLUDE THE FOLLOWING... ENGINE STALLS WHILE IN IDLE AT A STOPLIGHT. ENGINE STALLS WHILE STOPPING AT STOP SIGNS. ENGINE STALLS WHILE DRIVING IN LOW SPEEDS. ENGINE HAS A ROUGH IDLE IN MORNING AND STALLS WITHIN FIRST MILE OF DRIVING THE VEHICLE. THIS HAS ALL BEEN OCCURING FOR THE PAST MONTH. EVERY MECHANIC I SPEAK TO FOR HELP AGREES IT'S A MYSTERY ISSUE AND THAT THE VEHICLE WOULD HAVE TO BE KEPT FOR A PERIOD OF TIME FOR DIAGNOSTIC MEASURES. I'M NOT SURE WHERE ELSE TO TURN. I USE MY VEHICLE DAILY FOR WORK AND HAVE NEVER EXPERIENCED ANYTHING LIKE THIS BEFORE. NOT ONLY IS IT A VERY UNSAFE AND DANGEROUS ISSUE, IT LITERALLY SCARES THE CRAP OUT OF ME, BECAUSE WHEN IT HAPPENS, IT'S SUDDEN WITH NO WARNING. TIRED OF FEARING FOR MY LIFE IF STALLED OUT IN HEAVY TRAFFIC. IT USUALLY STARTS RIGHT BACK UP, BUT AT TIMES IT TAKES A MINUTE OR A FEW TRIES AT TIMES. ANY ASSISTANCE IN THIS MATTER WOULD BE GREATLY APPRECIATED. DG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349242August 14, 2020
ENGINE
SAME THING THATS HAPPENED IN 90% OF THE OTHER COMPLAINTS... DRIVING, LOUD KNOCKING SOUND AND ENGINE AND POWER STEERING DIED ON HIGHWAY TRAVELING 70MPH... YOU'RE OBVIOUSLY VERY AWARE AS I HAVE JUST SAT THROUGH AND READ THE COMPLAINTS ALL HAVING THE SAME ISSUE WITH THE ENGINE SOME DYING AT 58,000 MILES WHICH IS UNHEARD OF. I WORK AT A MECHANIC SHOP. THIS IS OBVIOUSLY A MANUFACTURER DEFECT AND YOU REFUSE TO TAKE RESPONSIBILITY AND ARE ALLOWING PEOPLE TO DRIVE AROUND IN UNSAFE CARS.. WE OWN 3 HYUNDAIS RIGHT NOW. MY GRANDPARENTS OWN 4 THEMSLEVES... WE ARE ALL GOING TO SELL THEM AS FAST AS WE POSSIBLY CAN AND WILL NEVER BUY FROM YOUR THIEVING DEALERSHIPS AGAIN. SHAME AS WE'VE BEEN A HYUNDAI FAMILY FOR 30 YEARS BUT YOU'RE ALL ABOUT GREED NOW AND FAILING TO TAKE RESPONSIBILITY OR REIMBURSE ALL OF THESE FAMILIES WHO ARE OUT OF VEHICLES DURING THIS PANDEMIC TRULY SHOWS WHAT YOU'RE COMPANY IS ALL ABOUT. DONT BUY FROM HYUNDAI IF YOU'RE READING THIS. THEY'LL RECALL SOMETHING WITH THE SAME ISSUE AS YOURS BUT CLAIM IT'S A YEAR BEHIND OR AHEAD OF YOURS AND REFUSE TO COVER IT.. EVEN WITH 238 COMPLAINTS ABSOLUTELY ZERO RESPONSIBILITY. JUST READ THE COMPLAINTS YOURSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348479August 10, 2020
VEHICLE SPEED CONTROL
STOPPED AT A RED LIGHT. STEPPED ON GAS TO MOVE AND THE ENGINE REVVED UP AND IT JUST TOOK OFF. HAD TO USE BOTH FEET ON BRAKE PEDAL TO STOP THE CAR. GOING ABOUT 1 MPH AFTER THE LIGHT TURNED GREEN. THE ENGINE ACCELERATED AND WOULDN'T STOP. NEARLY HIT THE CAR IN FRONT OF US. MAY BE COMPUTER OR THROTTLE POSITIONING SENSOR. AND IT HAPPENED AGAIN LATER. SAME DAY. GOING STRAIGHT, UP A HILL ABOUT 2MPH AND ONCE AGAIN THE ENGINE SPED UP AND THE CAR TOOK OFF. IT WAS VERY DIFFICULT TO STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342924August 3, 2020
ENGINE
ENGINE RATTLE ONE DAY, ENGINE SEIZE UP DURING DOWNSHIFT GETTING OFF EXPRESSWAY THE NEXT DAY. CRANKSHAFT BOLT WILL NOT ROTATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329065June 15, 2020
ENGINE
WAS DRIVING MY 2012 SANTA FE ON RT 565 WHEN THE CAR STARTED MAKING A LOUD BANGING SOUND IN THE ENGINE AND THE CAR JUST DIED. I WAS ABLE TO ROLL THE CAR OFF TO THE SHOULDER BEFORE CAUSING AN ACCIDENT. I HAD THE CAR TOWED TO MY HOUSE WHERE A MECHANIC LOOKED AT IT AND INFORMED ME THE ENGINE WAS SHOT AND TOLD ME ABOUT THIS WEB SITE SO I COULD SEE THAT THERE ARE MULTIPLE INCIDENTS SIMILAR TO THE ONE I EXPERIENCED. I PURCHASED THIS VEHICLE NEW FROM SUSSEX HYUNDAI IT CURRENTLY HAS 108,000 MILES I PLAN ON GOING IN TOMORROW AND SPEAKING WITH THEM. WITH ALL THE ENGINE COMPLAINTS AND SCENARIOS THAT COULD HAVE RESULTED IN ACCIDENTS LISTED ON THIS WEB SITE YOU WOULD THINK THAT NHTSA OR HYUNDAI WOULD IMPLEMENT AN ENGINE RECALL. HOPING THE DEALER WILL GO TO BAT FOR ME AND CONTACT HYUNDAI AMERICA TO FIX MY ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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