Hyundai Santa Fe Complaints (2010)

260 consumer complaints on file.

#11386661January 5, 2021
ENGINE, FUEL/PROPULSION SYSTEM
102,734 MILES AND THE CAR STARTED TO JUMP WHILE DRIVING. FELT LIKE RPM WOULD NOT SHIFT. AFTER MULTIPLE MECHANICS LOOKED AT IT, CONFIRMED THE TRANSMISSION WAS GONE. DUE TO BEING A SECOND OWNER, ONLY BY 1500 MILES HYUNDAI WOULD NOT COVER. THE 2WD WERE RECALLED, BUT NOT THE AWD. CLEARLY THERE ARE ISSUES WITH ALL MAKES. THEN AFTER FIXING THAT THE PURGE VALVE SOLENOID NEEDED REPLACED AND THEN THE THERMOSTAT HOUSING. WHAT A DISAPPOINTMENT THESE RECALLS WERE NOT ACTIVE FOR THE AWD. THIS WAS A SAFETY ISSUE DRIVING ON ANY ROAD AND WE ARE LUCKY THE CAR DID NOT GET INTO AN ACCIDENT. THIS STARTED 9/18/2020 AND WORK COMPLETE 01/05/2021
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383441December 14, 2020
POWER TRAIN
THE CAR MAKES A JERKING SOUND WHEN SWITCHING FROM PARK TO DRIVE OR REVERSE WHEN IT'S HOT. IT ALSO JERKS LIKE IT DOESN'T KNOW WHAT GEAR TO GO INTO WHILE DRIVING ON OCCASIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378305December 7, 2020
ENGINE
ENGINE SEIZED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375698November 21, 2020
UNKNOWN OR OTHER
WHENEVER I LOOK UP THE RECALLS MY ENGINE TYPE HAS RECALLS BUT EVERY SYSTEM SAYS NONE FOR MY VIN. I THINK IT'S BECAUSE I HAVE AWD/4WD. HOWEVER, EVERYTHING ELSE IS THE SAME. I HAD TO REPLACE THE CATALYTIC CONVERTER, THE DEALER SAID AT THE TIME THEY WERE REPLACING THEM FOR 2WD. NOT MINE $2000. NOW THERE ARE TRANSMISSION ISSUES THAT WILL BE COVERED FOR 2WD WITH THE SAME ENGINE TYPE I HAVE BUT NOT MINE. BECAUSE I HAVE 4WD THIS IS NOT RIGHT I'M HAVING ALL THE SAME ISSUES. CAN YOUR AGENCY GET THEN TO ADD MY VIN# OR 4WD TO THE LIST? WITH THE CATALYTIC CONVERTER MY CAR WOULD JERK WHEN I TRIED TO ACCELERATE. MOST OF THE TIME IT WOULDN'T SPEED UP IT WOULD JUST JERK. WITH THE TRANSMISSION I STOPPED GOING UP THE FREEWAY ENTRANCE RAMP ON I10 HEADED EAST. THE CAR WAS SLUGGISH BARELY MOVING. I WAS BARELY ABLE TO GET TO THE SIDE, HALF MY CAR OUT IN THE WAY. IT HAS NOT MOVED SINCE. IT WON'T DRIVE FORWARD OR BACKWARD. THE TOW MAN ONLY NEUTRAL WORKS. HE PUSHED IT INTO A PARKING SPOT AFTER IT WAS TOWED. I HAD A MECHANIC COME TO LOOK AT IT. HE SAID TRANSMISSION ISSUES. ALSO, THE ELECTRIC IS CRAZY THE KEY CLICKER AND THE DOOR LOCKS, WORK WHEN IT WANTS TO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362147October 1, 2020
ENGINE
ENGINE SHUTS DOWN WHILE DRIVING ON THE HIGHWAY OR I EXPERIENCE A LURCHING. AT TIME IT JUST WON'T ACCELERATE. THIS HAPPENS ON SEVERAL OCCASION THIS YEAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361597September 28, 2020
POWER TRAIN
WHEN SHIFTING THE TRANSMISSION MAKES A LOUD BANGING NOISE LOSING POWER FOR A MOMENT AND THEN VIOLENTLY SNAPPING BACK INTO GEAR. IT ALMOST FEELS LIKE SOMEBODY IS HITTING YOU FROM BEHIND. SOMETIMES IT FEELS LIKE THE ACCELATION/DECELERATION IS TIGHTENING UP RIGHT BEFORE IT HAPPENS. FEELS VERY SCARY SOMETIMES AND I'M WORRIED TO DESTROY THE TRANSMISSION. VEHICLE WAS BOUGHT WITH 153K MILES ON IT AND IT HAPPENED SHORTLY AFTER. CHECK ENGINE LIGHT IS ON. ACCORDING TO DEALER ITS A SMALL EMISSION LEAK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361326September 27, 2020
POWER TRAIN
I HAVE A 2010 HYUNDAI SANTA FE AND SINCE I BOUGHT IT 2 YEARS AGO WHEN I START IT AND LET IT WARM UP THEN I PUT IN REVERSE IT JERKS VIOLENTLY THEN I WOULD PUT IT IN DRIVE AND IT WAS IN NEUTRAL THEN ANOTHER VIOLENT JERK TO DRIVE. WHILE DRIVING IT WILL CHANGE GEARS VERY ROUGH LIKE SOME HIT ME . I KNOW HYUNDAI KNOWS OF THIS PROBLEM AND DOESN'T EXPAND THE RECALL . I CHECKED MY VIN # AND NO RECALL ON THE TRANSMISSION JUST A HAND FULL .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355627September 17, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING 10 MPH, THE VEHICLE STALLED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED WHEN SHIFTING GEARS FROM DRIVE TO REVERSE, SHE HEARD AN ABNORMAL NOISE. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT CALLED THE LOCAL DEALER INVER GROVE HYUNDAI LOCATED AT 1290 50TH ST E, INVER GROVE HEIGHTS, MN 55077, (888) 706-5928, AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 11V261000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 154,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340723July 21, 2020
STRUCTURE:BODY, POWER TRAIN
WHEN TRAVELING AT DIFFERENT SPEEDS AND UPON ACCELERATION THERE'S LOSS OF POWER FOR A SPLIT SECOND, AND THEN IT'S BUMPING REAL HARD. IT CAN BE DESCRIBED AS A BUMPING NOISE, CLUNKING NOISE OR THUMPING NOISE. MORE LIKELY TO HAPPEN BETWEEN 50-70 MPH. ALSO, THE PASSENGER BACK DOOR LOCK HAS BEEN WORKING OFF AND ON. IT FINALLY HAS STOPPED OPENING THE DOOR ENTIRELY. I'VE TAKEN IT TO THE DEALER AND THEY HAVE YET TO DIAGNOSE AN ISSUE AFTER TWO INSPECTIONS. AS OF 7/21/20 THE VEHICLE IS STILL HAVING THESE ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330874June 25, 2020
AIR BAGS:SIDE/WINDOW, AIR BAGS
TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING AT UNKNOWN SPEED, THE FRONT DRIVER'S AND PASSENGER'S SIDE SIDE-CURTAIN AIR BAGS DEPLOYED WITHOUT AN IMPACT. THE PRESSURE FROM THE AIRBAG RIPPED THE SEAMS OF THE PASSENGER'S AND DRIVER'S SEATS. THERE WAS NO WARNING INDICATOR. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE CONTACT CALLED WINN HYUNDAI OF SANTA MARIA AT: (805)349-8500 AND WAS REFERRED TO THE CORPORATE CONSUMER AFFAIRS OFFICE. THE OFFICE SENT FORMS FOR THE CONTACT TO COMPLETE AND RETURN, ALONG WITH ANY PICTURES. THE DEALER ALSO REQUESTED THAT THE VEHICLE BE TAKEN IN TO BE DIAGNOSED WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11312274February 29, 2020
UNKNOWN OR OTHER
IN APRIL 2019 THE SUNROOF OF MY 2010 HYUNDAI SANTA FE FLEW OFF. REPLACED AFTER $500 INSURANCE DEDUCTIBLE. ON FEBRUARY 21, 2020 WHILE TRAVELING AT AROUND 65 MILES AN HOUR ON I75 NORTH, THE SAME INCIDENT OCCURRED ON OUR 2010 HYUNDAI SONATA. TODAY I SUBMITTED A SEPARATE COMPLAINT FOR THE SONATA. COMPLAINT 11312271. I DECIDED TO FILE BOTH COMPLAINTS TODAY ON BOTH VEHICLES DUE TO THE FACT THAT COULD HAVE CAUSED SERIOUS ACCIDENTS ON THE HIGHWAY AND SOMEONE COULD GET SERIOUSLY HURT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307516February 6, 2020
POWER TRAIN
IN NOV 2012 AFTER PURCHASING THE VEHICLE USED WITH 38,000 MILES, WE NOTICE THE TRANSMISSION WAS NOT SHIFTING PROPERLY. TOOK THE VEHICLE TO SHORTLINE HYUNDAI IN AURORA, CO. TO HAVE THEM INSPECT THE VEHICLE AND TEST DRIVE. THEY WERE UNABLE TO FIND ANY ISSUES WITH THE VEHICLE DURING THEIR INSPECTION, NO CODES. WE STILL NOTICED THE ISSUE FOR THE NEXT FEW YEARS. FAST FORWARD TO NOV. 2014 - WE DECIDED TO TRY ANOTHER DEALERSHIP IN CENTENNIAL, CO. ARAPAHOE HYUNDAI. THE VEHICLE HAD 52,000 AT THIS POINT. THEY CONFIRMED THE TRANSMISSION HAD A HARSH ENGAGEMENT IN HIGHER GEARS, STILL NO CODES. THEY STATED THE FLUID WAS LOW AND TOPPED OFF THE FLUID. THROUGH THE FOLLOWING YEARS THE ISSUE WAS STILL PRESENT. FEB 2018 THE EXTENDED WARRANTY EXPIRES AND THE ISSUE AT THIS POINT IS VERY NOTICEABLE. 5TH GEAR WOULD HESITATE UP SIFTING TO 6TH GEAR, ALONG WITH A DELAYED REACTION ON A DOWNSHIFT FROM 5TH TO 4TH. ONCE THE DOWNSHIFT ENGAGED THERE WAS A HARD BAND INTO 4TH.JUNE 2018, 79,850 MILES - FEELING BRUSHED OFF BY THE LOCAL HYUNDAI DEALERS, WE DECIDED TO TAKE THE VEHICLE TO A LOCAL INDEPENDENT REPAIR SHOP. THE TRANSMISSION FLUID WAS IN NEED OF CHANGE, SO WE CHANGED THE FLUID. THE FLUID CHANGE EASED THE HARSH SHIFTING SLIGHTLY. AS OF TODAY FEB. 2020, 91,150 MILES - THE TRANSMISSION NEED TO BE REPLACED AT OUR EXPENSE. THE VEHICLE DRIVE FINE UNTIL IT HITS 5TH GEAR. THE DOWNSHIFT IS NOW VERY HESITANT WITH AN EXTREME BANG ONCE IT ENGAGES 4TH. THERE HAS BEEN AN KNOWN ISSUE WITH THE TRANSMISSION, WHICH IS A SAFETY CONCERN. HYUNDAI HAS KNOWN ABOUT THIS ISSUE BUT REFUSED TO DO ANYTHING ABOUT IT, OTHER THAN PUTTING A BAND-AID ON THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11303027January 30, 2020
SERVICE BRAKES, ENGINE, STEERING
FOR NO REASON THE CAR WILL STALL AND ALL STEERING AND BRAKE FUNCTIONS ARE DISABLED. HAPPENS WHEN STOPPED OR WHILE DRIVING. CAR HAS TO BE PUT IN PARK AND RESTARTED. VERY DANGEROUS SITUATION FOR MY 17 YEAR OLD DAUGHTER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277364October 31, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
REAR TAIL LIGHTS RETAIN MOISTURE AND WATER, CAUSING THE BRAKE LIGHTS TO MALFUNCTION AND SHORT OUT WHEN BULBS ARE REPLACED. THIS ISSUE IS VISIBLE WHEN THE VEHICLE IS STATIONARY AND IN MOTION. THIS ISSUE HAS CAUSED ME TO BE PULLED OVER BY POLICE OFFICERS AS WELL AS IT CAN CAUSE UNSAFE BRAKING CONDITIONS DUE TO NO BRAKE LIGHT BEING ILLUMINATED ON THE VEHICLE. THIS IS THE 3RD TIME THAT THIS HAS HAPPENED WITH THIS VEHICLE. BRAKE LIGHT BULB WILL BE REPLACED BUT AS SOON AS IT RAINS OR ANY CONDENSATION COLLECTS IN THE HOUSING, IT CAUSED THE BRAKE LIGHT TO NOT ILLUMINATE UPON PRESSING THE BRAKE PEDAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269733October 20, 2019
POWER TRAIN
THE AUTOMATIC TRANSMISSION SLIPS AND THEN VIOLENTLY KICKS INTO FIRST GEAR WHEN STARTING OUT. IT WILL ALSO SLIP WHILE DRIVING ALONG AND THEN KICK BACK INTO GEAR WITH A BANG SOUND. THESE SLIPS SEEM TO OCCUR WHEN THE ENGINE IS COLD( JUST STARTED AND TEMPERATURE GAGE READS AT OR NEAR C). I HAVE TAKEN IT TO THE DEALER 3 TIMES OVER THE YEARS AND THEY TELL ME THEY FIND NOTHING WRONG. THE PROBLEM RECURS AT LEAST WEEKLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268484October 15, 2019
POWER TRAIN
DEALER REFLASHED (UPGRADED?) THE COMPUTER DURING AN UNRELATED DOOR LOCK REPAIR. AFTERWARDS, THE TRANSMISSION DISENGAGES AT LOW SPEED/COASTING, THEN REENGAGES VIOLENTLY. WHEN REQUESTED TO RESTORE THE COMPUTER TO THE ORIGINAL FACTORY PROGRAM, THE DEALER SAID IT CANNOT BE DONE. THERE HAVE BEEN SUBSEQUENT REFLASHES INSTALLED TO IMPROVE THE SITUATION, BUT TO NO AVAIL. DEALER SAYS "THE COMPUTER JUST HAS TO LEARN MY DRIVING HABITS". IT'S A DANGEROUS SITUATION WHEN YOU'RE NOT AWARE OF THE DISENGAGEMENT, THE ENGINE RPM INCREASES, THEN A SUDDEN ENGAGEMENT OCCURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268269October 14, 2019
POWER TRAIN
WE PURCHASED THE VEHICLE 7 MONTHS AGO WITH JUST OVER 62K MILES. THE VEHICLE WILL NOT GO FASTER THAN 30 ON THE ROAD. DEALERSHIP DID A DIAGNOSTIC AND TOLD US WE NEED TO REPLACE THE TRANSMISSION AND CD AXLE. AFTER RESEARCH THERE WAS A RECALL ON THIS MODEL'S TRANSMISSION. OURS WAS BUILT 3 MONTHS AFTER THE RECALL BUT IS DOING THE SAME THING. SAFETY ISSUE AND A QUALITY HYUNDAI SHOULD STAND BEHIND AND REPAIR. WE HAVE THE DIAGNOSTIC REPORT FROM THE DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265400October 1, 2019
POWER TRAIN
VEHICLE HAS 107K MI AND AUTOMATIC TRANSMISSION NEEDS TO BE REPLACED (SYMPTOMS: UPSHIFTING LAG AND "THUNK" WHEN DOWNSHIFTING AT 15-25MPH). ACCORDING TO DEALER, IT CAN NOT BE RE-BUILT DUE TO DESIGN AND MUST BE REPLACED. CAR HAS BEEN VERY WELL-CARED FOR AND DRIVEN LESS THAN 10,000/MI/YR FOR THE LAST 8+ YEARS. THERE WAS A RECALL ON SOME 2010 SANTA FE TRANSMISSIONS BUT DEALER SAYS OURS WAS NOT IMPACTED. WE FEEL THAT A TRANSMISSION THAT FAILS AFTER 107K GENTLE MILES MUST HAVE A DESIGN FLAW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256594September 19, 2019
STEERING
WARNING: WHILE TURNING LEFT INTO MY DRIVEWAY (IN MOTION), MY 2010 SANTA FE STEERING SUDDENLY LOCKED UP AND I DROVE ONTO MY LAWN. VERY SCARY AND THIS WAS WITHOUT WARNING! SIMPLY MEANING, IF THE POWER STEERING PUMP WAS THE ISSUE, THERE WOULD BE NOISE AND A GRADUAL FAILURE; HOWEVER, THIS WAS VERY SUDDEN. AS OF THIS WRITING, THE STEERING IS VERY DIFFICULT AND THE VEHICLE IS UNSAFE TO DRIVE. THANK GOD I HAVE AN EXTENDED WARRANTY AND NOW IT IS IN THE SHOP FOR DIAGNOSES. THIS PROBLEM NEEDS TO BE ADDRESSED!!!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11246194August 24, 2019
UNKNOWN OR OTHER
I HAVE BOUGHT ALL MY PARTS NEW AND MY CAR KEEP SHUTTING OFF WHILE IM DRIVING.ON THE ROAD I CAN BE IN TRAFFIC AND IT SHUTS OFF OR AT THE LIGHT AND IT DO THE SAME THING OR I CAN DRIVE LIKE 10 SECONDS IT SHUTS OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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