Hyundai Santa Fe Complaints (2023)

293 consumer complaints on file.

#11571588February 13, 2024
UNKNOWN OR OTHER
Panoramic sunroof exploded randomly while driving on 2/8/24. Nothing hit the sunroof it just exploded. Vehicle is less than one year old.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570165February 6, 2024
POWER TRAIN
While parking my 2023 Hyundai Sante Fe, I hard pressed the break and pushed the Park button. The engine revved up and the vehicle took off instead of going into park; smashing into a building. The parking block was 6ft from the building. The engine accelerated to a high enough speed that it totaled the vehicle completely out. The engine code readings after the vehicle was towed to a repair shop was P0112 and P0114. The mechanic says that's the initial cause of the accident. The insurance reps are supposed to be following up on the mechanics diagnostics currently. There were no warning lights or anything on before the issue occurred as this was a brand new vehicle with only 8,000 miles on it.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11569602February 2, 2024
ENGINE, POWER TRAIN
While merging into the highway at approximately 49 to 52 mph, acceleration was applied to merge into the highway between moving vehicles. The vehicle responded by greatly increasing the rpm but not applying the power to the wheels. The engine revved up with very little acceleration. After 5 to 8 seconds, the power was finally transferred to the wheels and the vehicle sped up. The vehicle behind me had to apply the brakes since I basically cut them off. This was the second incident of this type.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569600February 2, 2024
LANE DEPARTURE: BLIND SPOT DETECTION
Vehicle does not detect motorcycles in the blind spot. I did not look over my shoulder and began moving left with a turn signal when I glimpsed a motorcycle next to my vehicle. The motorcycle quickly swerved to the left and I returned to the right lane.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568166January 27, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The automatic emergency braking system engaged (the red warning flashed on the dashboard and tone beeped) while I while driving on the highway at 65 mph, in clear weather conditions. This engagement caused the steering wheel to jerk violently left and right, almost causing the car to fishtail on the highway. There was a concrete barrier next to the lane I was driving in, and this was a very dangerous situation. Luckily, there was no car in the lane next to me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566724January 20, 2024
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
The engine/ability to accelerate seemed to fail. It would not accelerate past 45mph and then couldn't even maintain that speed, even with the pedal to the floor. The engine sounded like it was revving at high RPMs and wasn't shifting into gear, even though it had just been in drive and operating normally. Yes, it is available for inspection. My safety was put at risk by not being able to accelerate when merging onto the highway, leading me to be going much slower than the traffic around me. I have not asked the dealer to reproduce the problem. The component has not been inspected. There were no warning signs, messages, or alerts of any kind. There was no information about the status of the car whatsoever.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565471January 14, 2024
SUSPENSION, AIR BAGS, FORWARD COLLISION AVOIDANCE: WARNINGS
My horn isn't working as designed but when I push on steering wheel feels like it's cracking or breaking behind it. My front axels from factory were out of balance causing a vehicle vibration from 80+km/hr. Dealer thought it was tires not driveline. Different dealer diagnosed it as both axels in front. Issue was repaired once parts were available. Vibration still is evident but think its tires. Trying to get hyundai to replace tires now as its consequential damage. In November 2023 I was involved in a accident where the front collision warning and assist system didn't engage properly as when it did inwas in the danger zone already. And when I applied the brakes the steering became stiff as to mimic loss of power steering. I couldn't turn out of the accident and couldn't avoid it. Have video of this on my dash cam. I have a warning light rhat comes up on my dash saying check turn signal dealership verified. They have ordered the ICU junction box (fuse panel) but its been on a back order. Till February now. But no stored codes ever stay on my ecu or bcm.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11562911January 1, 2024
ENGINE
Throttle randomly cuts off or hesitates. It has done it about 15 times Dealer says no problem found. There is a lot of reports on the internet of the same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562369December 28, 2023
UNKNOWN OR OTHER, VISIBILITY:SUN/MOON ROOF ASSEMBLY
Sunroof exploded while traveling at highway speeds causing glass to fall into the cabin. No impact from rocks, just exploded out of nowhere. Massive loud explosions sound
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560989December 19, 2023
POWER TRAIN, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
This same scenario has happened 3 times since I purchased this vehicle - first event at mileage of 6273, 2nd event @ 7586 miles, and 3rd event @ 12,506 miles. All events were the same - while driving, dash board light start to flash and the vehicle looses all ability to accelerate. For each event, we have been able to coast out of traffic, turn the car off & restart. Once the car is restarted the acceleration works again, but the check engine light remains on along with an error code of P065312 Possible Power Train Issue. We have been very fortunate each time that we were on a road where we were able to coast out of traffic, but if this happened on a busy Interstate or Hwy traveling at high speeds we could have been rear-ended. The vehicle has been to the dealership twice for service and no problems have been found. The vehicle will be returned to the dealership tomorrow for 3rd service attempt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560545December 17, 2023
SERVICE BRAKES
This hard brake peddle pressure issue started out immediately on an occasional basis but now occurs almost every morning on first start of the day. Press on the brake pedal - it's very hard to deflect - and if you don't overpower it to deflect the pedal enough to activate the brake lights, it won't start. Once you get it started the first time, brake operation will be normal for the rest of the day. A specialty maintenance blog has covered this issue comprehensively. The Hyundai Maintenance website is apparently aware of this potential problem. According to [XXX] , it is likely caused by a malfunctioning brake booster or vacuum leak and recommends taking the vehicle to your dealer for diagnosis and repairs. This is apparently a common problem across multiple Hyundai models since there are several threads on this subject on [XXX] : [XXX] [XXX] [XXX] [XXX] [XXX] I took my vehicle to the dealer where I purchased it and left it with them for a couple of days, Said they had thoroughly tested the vacuum line and found no leaks or problems and that the vehicle was performing as designed. Don't know how serious this is, but I have concerns. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560485December 16, 2023
SERVICE BRAKES
While parking, the brakes failed. Although the brake pedal was correctly and completely depressed the car failed to stop until it hit the building causing damage to structure and injuries occurred to passengers. The brake pedal pulsated but the car did not stop. Prior to this, the brakes would sporadically pulsate while braking. There were vehicle health issues that were reported.
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#11560430December 16, 2023
VISIBILITY/WIPER, VISIBILITY:WINDSHIELD
Windshield started to crack after 150 miles on the car from driver side spreading across whole line of sight. No visible or audible rock hit the windshield
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560158December 14, 2023
VEHICLE SPEED CONTROL
Bought the car in July 2023. Nov 23: I had a check hybrid system followed by check engine + red battery warning while driving in the interstate. The car lost power abruptly. Coasted out of the interstate, took the exit, and turned it off. Restarted after 15 mins. Only the check engine light came back on. We drove it back home. Just as we were entering the garage, the sequence happened again: Check Hybrid System warning followed by Red battery warning followed by car losing power. We had to push it back into the garage. Started it two days later and the check engine light was on. Check Hybrid System and red battery warnings did not come back on. Nearby Hyundai dealer's service said that they are not certified to work on Hybrid cars. Hyundai roadside assistance refused to tow it to the dealership that I brought from. So, I had to drive it to the next nearby Hyundai dealer service center who is one hour away. There, the technician ran diagnostics for the check engine light and got an error code: P01E0100. He said that Hyundai's website for running error codes is down. He reset the check engine light and no warnings came back upon restarting the car, so he sent me out. Dec 12: While driving in the residential neighborhood near my home, check hybrid system followed by check engine + red battery warnings came on; car sputtered and jerked and lost power; I did the mistake of turning left to try and bring the car back home; car lost power in the middle of the turn. Fortunately, there were no oncoming cars, so I could coast at 2mph and cross the road. This was extremely dangerous. I am concerned on two fronts: 1. The dealership service technician might not be able to get the warnings again, reset the check engine light, and send me back on my way. 2. If this issue occurs while driving in the interstate or while turning left at a busy signal, then this will likely result in an accident. I am concerned for my safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559740December 12, 2023
UNKNOWN OR OTHER
Driving down the highway my sunroof shattered without being hit by anything. Local dealership is replacing, but if sunshade was open glass would have rained down on me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559333December 10, 2023
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
vehicle fails to accelerate, engine is “sputtering” and making a rattling sound and battery is draining to nothing on the freeway driving at normal speeds. vehicle is lurching and engine does not appear to be shifting as it should - car losing power and failing to accelerate despite being full of gas. transmission doesn’t feel like it is shifting properly. vehicle only has 8000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558776December 6, 2023
UNKNOWN OR OTHER, ENGINE
This vehicle has only 8,961 miles. When driving a light comes on that states Check Hybrid System. Stop Safely then the vehicle shuts off. I have taken it to Lester Glenn Hyundai Toms River, where I purchased the vehicle and they cannot figure out the issue. This is a safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558107December 2, 2023
UNKNOWN OR OTHER
While driving at approximately 70 mphs the panoramic sunroof exploded. It sounded like a gunshot in the car. The front windows were slightly cracked and the rear windows were down for my dog. The sunshade was back to let in light and the sunroof was fully closed. Temperature outside was 60 degrees. I had been driving for 5 hours from southern California to the Phoenix area. Glass went every shattering in the car, so much for shatterproof glass. No other cars were in sight on the two lane Carefree Hwy and no objects hit the vehicle. Sunny but cool day in the desert.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558122December 2, 2023
VISIBILITY/WIPER
About three weeks after we bought the SUV, a small rock hit the windshield while we were driving on the freeway, causing a quarter-sized crack. We had it repaired. A week later, two more tiny chips appeared on the windshield. We didn't even notice anything hitting the windshield, and we only drove it on city roads with normal road conditions. The windshield seems to have very soft glass and gets cracked or chipped very easily in regular driving conditions. We've never encountered windshields this weak in our 20 years of driving experience. We feel it poses a potential visibility hazard for the drivers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557405November 29, 2023
FORWARD COLLISION AVOIDANCE
The contact owns a 2023 Hyundai Santa Fe. The contact stated while driving at various speeds, the Forward Collision Avoidance system erroneously activated, causing the braking system to activate and the vehicle to veer to the left. The contact stated that the failure was intermittent. The vehicle was taken to the local dealer on several occasions due to the failure however, a cause for the failure was not determined. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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