Hyundai Santa Fe Complaints (2009)

359 consumer complaints on file.

#10787175October 30, 2015
FUEL/PROPULSION SYSTEM
ONCE THE GAS GAGE REACHES 1/4 FULL, IT GOES TO EMPTY. AFTER FILLING WITH GAS, IT WILL TAKE OVER 1 HOUR TO RECORD A FULL TANK. CANNOT USE THE GAGE AS WE ARE NEVER SURE HOW MUCH GAS IS IN THE TANK. THE ENGINE LIGHT ALSO APPEARS AND STAYS ON UNTIL THE GAS SENSOR RECORDS FULL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786306October 27, 2015
FUEL/PROPULSION SYSTEM
VEHICLE FUEL SYSTEM GAUGE INACCURATE. AFTER A FILL UP, THE GAS GAUGE WOULD CHANGE FROM 3/4 FULL TO EMPTY, TO 1/4 FULL, TO 3/4 FULL TO EMPTY, REGARLDESS OF HOW MUCH FUEL WAS IN THE VEHICLE. CHECK ENGINE LIGHT INTERMITTENTLY COMES ON AND OFF. THIS IS CLEARLY THE MOST COMMON SAFETY COMPLAINT ON NHTSA, AND OTHER INTERNET COMPLAINT PAGES RELATED TO SAFETY ISSUES WITH THE HYUNDAI SANTA FE. SEVERAL MODEL YEARS APPEAR TO BE HEAVILY AFFECTED. NOT KNOWING HOW MUCH FUEL THE VEHICLE HAS IS A MAJOR SAFETY CONCERN AND COULD LEAD TO ACCIDENTS, INJURIES, AND DEATHS. I'M HAVING TO PAY FOR VERY EXPENSIVE REPAIRS BECAUSE OF THIS, AND HYUNDAI REFUSES TO ACCEPT RESPONSIBILITY, EVEN THOUGH THEIR SERVICE FOLKS ACKNOWLEDGE THEY SEE THIS OFTEN. THIS SHOULD BE A RECALL, AND ALL THOSE WHO HAVE PAID FOR THIS COSTLY REPAIR SHOULD BE REIMBURSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785513October 23, 2015
SERVICE BRAKES, POWER TRAIN
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 70 MPH WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. IN ADDITION, THE CONTACT MENTIONED THAT THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED; HOWEVER, THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 138,880. UPDATED 02/12/16*L CONSUMER STATED MANUFACTURER AGREED TO PAY FOR PARTS AND TO REPLACE THE BRAKE SWITCH. HAD MANY SENSOR FAILURES. UPDATED 5/21/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783167October 18, 2015
FUEL/PROPULSION SYSTEM
MY GAS GAUGE SHOWED A HALF TANK ONE DAY THEN IT SHOWED EMPTY THEN IT SHOWED EMPTY/ THE NEXT DAY IT WOULD NOT START I NEW THERE WAS GAS IN IT AN HOUR LATER IT STARTED BUT AFTER I WAS OUT IT WENT BACK TO EMPTY. THIS PROBLEM NEEDS TO BE FIXED SEVERAL PEOPLE I MEET IN PARKING LOTS HAVE THE SAME PROBLEM. ARE YOU WAITING FOR SOMEONE TO GET IN THE REAR WHEN IT SHUTS OFF AND PEOPLE GET KILLED BIG LAW SUITS WILL HAPPEN IAM SURE IT WOULD CHEAPER TO FIX THIS THEN GET SUED. I SEE THERE ARE A LOT COMPLAINTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782281October 15, 2015
FUEL/PROPULSION SYSTEM
FUEL GAUGE DOES NOT WORK PROPERLY. NO MATTER HOW MUCH GAS IS IN TANK IT USUALLY REGISTERS EMPTY, AND OCCASIONALLY IT WILL RANDOMLY FLUCTUATE UP AND DOWN. BECAUSE OF THIS ISSUE THE CHECK ENGINE LIGHT IS ALWAYS ON. THIS HAPPENS WHILE CAR IS STATIONARY OR IN MOTION. THIS IS A KNOWN ISSUE BY HYUNDAI.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781548October 13, 2015
FUEL/PROPULSION SYSTEM
FUEL GAUGE IS NOT WORKING AND CAR IS RUNNING OUT OF GAS EVEN THOUGH INDICATOR INDICATE THERE IS GAS. I HAD BOTH FUEL SENSORS REPLACED AND THE PROBLEM STILL CONTINUES. I HAVE RUN OUT OF GAS MULTIPLE TIMES AND RECENTLY RAN OUT OF GAS ON AN EXTREMELY DANGEROUS STRETCH OF 101. WITH TWO YOUNG CHILDREN, THIS CONTINUES TO BE A MAJOR SAFETY THREAT AND CONCERN FOR ME. BASED ON SOME QUICK GOOGLING IT'S CLEAR THIS IS A MAJOR PROBLEM AND SECURITY CONCERN FOR OTHER SANTA FE OWNERS AND IT SHOULD BE REPAIRED OR REPLACED UNDER A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781562October 13, 2015
FUEL/PROPULSION SYSTEM
THE CHECK ENGINE LIGHT CAME ON AS I WAS FILLING UP MY VEHICLE. ONCE I FILLED IT, I COULD NOT GET IT TO START. TOOK TWO TO THREE TRIES TO GET THE VEHICLE TO TURN OVER. I HAD THE BATTERY CHECKED AND MY BATTERY IS GOOD. MY FUEL GAUGE SITS AT EMPTY FOR THE FIRST 100 MILES AFTER FILLING UP WITH THE LOW FUEL INDICATOR LIGHT ON. I HAVE HAD THE CAR CHECKED AND WAS TOLD IT WAS TOLD I HAD A PROBLEM WITH THE FUEL SENSOR. I HAD ONE REPLACED FOR $250 IN 2014. CAR WORKED FINE. THEN AFTER 500 MILES, THE SAME THING HAPPENED. WHEN IS HYUNDAI GOING TO REALIZE THAT THEY HAVE A SERIOUS ISSUE WITH THIS VEHICLE! I CAN'T EVEN GET A FAIR TRADE IN VALUE FOR THE VEHICLE DUE TO THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781345October 11, 2015
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
WE WERE EXITING WEST BOUND I-10 IN PENSACOLA, FL, AND WHEN TURNING RIGHT ONTO THE SURFACE ROAD AT SLOW SPEED THE ENGINE DIED AND WE LOST POWER INCLUDING STEERING AND BRAKES. WE WERE ABLE TO PULL OFF OF THE ROAD INTO A RESTAURANT PARKING LOT AND RESTART THE CAR, BUT HAD A CLOSE CALL WITH SUDDENLY REDUCED SPEED IN MERGING TRAFFIC. THIS IS THE SECOND TIME THIS HAS HAPPENED TO US IN THIS CAR. THE FIRST INCIDENT WAS IN AUG, 2013 AND WAS REPORTED AS INCIDENT REPORT #1053149. AT THAT TIME, THE DEALER WAS UNABLE TO REPRODUCE THE ISSUE, SO NO REPAIR WAS MADE. WE BELIEVE THAT THIS IS A SAFETY ISSUE AND SHOULD BE INVESTIGATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779529October 3, 2015
FUEL/PROPULSION SYSTEM
HAD ABOUT A HALF TANK OF GAS AND FILLED UP BEFORE TAKING A ROAD TRIP. LEFT STATION AND NOTICED GAUGE DID NOT MOVE TO FULL. FEW MILES DOWN THE ROAD IT STARTED TO SLOWLY INCREASE UP TO THE FUEL MARK. AFTER STOPPING AGAIN ON DOWN THE ROAD AND RESTARTING FUEL GAUGE WOULD SHOW HALF TANK THEN DROP TO EMPTY AND THEN BACK UP TO HALF TANK. I HAVE TO KEEP GETTING GAS AND KEEP TRACK OF MILEAGE SO THAT I DO NOT RUN OUT WHILE ON THE INTERSTATE. FROM WHAT I'VE READ THIS IS A VERY COSTLY REPAIR AND IS CERTAINLY A SAFETY HAZARD AS I TRAVEL A LOT FOR WORK ON THE BUSY INTERSTATES AND CANNOT CHANCE RUNNING OUT OF FUEL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779302October 2, 2015
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
THIS HAS HAPPENED MULTIPLE TIMES OVER THE PAST YEAR AND HAS INCREASED IN FREQUENCY THE LAST 2 MONTHS. AT RANDOM TIMES, IN TOWN OR ON HIGHWAY WITH VARYING SPEEDS, THE RPM WILL JUMP WITHOUT ME USING ANY MORE PRESSURE ON THE GAS PEDAL, WHICH CAUSES THE CAR TO ACCELERATE QUICKLY AND WITHOUT WARNING. THEN, THE RPM WILL GO BACK DOWN IN THE SAME MANNER JUST AS QUICKLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779304October 2, 2015
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
THIS HAS HAPPENED ON 4 SEPARATE OCCASIONS, BOTH WHILE DRIVING IN TOWN AT SLOW SPEEDS AND ON A HIGHWAY AT HIGH SPEEDS. THE CHECK ENGINE LIGHT WILL COME ON AND THE CAR WILL CUT OFF, NO POWER AT ALL. ON EACH OCCASION I PUT THE CAR IN NEUTRAL AND RESTARTED THE CAR IMMEDIATELY AND IT RESUMED IT'S NORMAL DRIVING CAPACITY. IT IS VERY SCARY TO BE DRIVING ALONG AND THEN ALL OF A SUDDEN THE CAR CUTS OFF FOR NO REASON. THE LAST TIME IT HAPPENED I WAS IN THE MIDDLE OF A SHARP CURVE, SO NOT HAVING POWER STEERING AT THAT POINT WAS NOT VERY SAFE, AS I ENDED UP IN THE OTHER LANE BUT THANK GOODNESS THERE WASN'T A CAR COMING IN THE OTHER DIRECTION AT THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779175October 1, 2015
FUEL/PROPULSION SYSTEM
THE LIGHT FOR MY FUEL TANK CAME ON SAYING EMPTY, HOWEVER I RECALLED JUST HAVING PUT GAS IN THE TANK. A FEW DAYS LATER THE ENGINE LIGHT BEGAN TO COME ON. I TOOK MY CAR TO AUTOZONE TO TEST THE ENGINE LIGHT, I WAS TOLD THERE WAS A PROBLEM WITH THE FUEL SENSOR. I LATER CALLED HYUNDAI AFTER CONSTANTLY HAVING TO WATCH MY GAS AND MILEAGE TO MAKE SURE THE TANK DOES NOT RUN EMPTY. HYUNDAI ADVISED IT IS POSSIBLY THE FUEL SENDING UNIT WITHOUT EVEN HAVING TO LOOK AT THE CAR AND ADVISED IT WOULD COST ABOUT $800 TO REPAIR. THE REP IN THE PARTS DEPARTMENT STATED THEY HAVE HAD SEVERAL CALLS REGARDING REPLACING THE PART. THIS COULD POTENTIALLY BE A SERIOUS ISSUE, ESPECIALLY IF YOU ARE DRIVING ON A BUSY ROAD OR HIGHWAY. THERE SEEMS TO BE SEVERAL PEOPLE HAVING THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10777976September 28, 2015
FUEL/PROPULSION SYSTEM
FILLED FUEL TANK AND BEGAN DRIVING ON HIGHWAY. AS USUAL CHECKED GAGES AND NOTICED FUEL GAGE AT 1/4 FULL. OVER TIME DRIVING, NEEDLE ON GAGE BEGAN TO MOVE UP TO POINT INDICATING APPROX. 3/4 FULL. OVER BALANCE OF DRIVE NEEDLE DANCED AROUND THE 3/4 FULL MARK. I AM READING NUMEROUS COMPLAINTS FROM HYUNDAI OWNERS OF SAME PROBLEM OVER SEVERAL MODEL YEARS. IT APPEARS HYUNDAI IS DENYING A PROBLEM AND HAS TAKEN NO STEPS TO IMPROVE FUEL LEVEL SENSORS AND THUS REPLACING WITH THEM WITH SAME IS ONLY BAND AIDE FIX WITH POTENTIAL OF SERIOUS ACCIDENT IF VEHICLE DOES RUN OUT OF GAS ON HIGHWAY OR CROSSING INTERSECTION. VEY POOR POSITION OF COMPANY AND WHEN SHOPPING FOR NEW CAR I WILL CONSIDER ANOTHER MANUFACTURER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10766527September 21, 2015
FUEL/PROPULSION SYSTEM
THE FUEL GAUGE SENDING UNIT IS INOPERATIVE. PERUSAL OF THE INTERNET SHOWS IT IS A COMMON PROBLEM WITH 2007-2013 HYUNDAI SANTA FE VEHICLES. THE FIX IS $ 500. HYUNDAI USA AND HYUNDAI WORLDWIDE H.Q. REFUSE TO ACKNOWLEDGE THAT THE PROBLEM EXISTS OR OFFER ANY REPAIRS FOR THE FAULTY UNIT OR WHY INDEED IT FAILED. TRY DRIVING ANY DISTANCE WITHOUT A GAS GAUGE. THE CAR IS USELESS UNLESS REPAIRED. MANUFACTURERS SHOULD EITHER STAND BEHIND THEIR VEHICLES OR THE PUBLIC SHOULD BE ADVISED TO LOOK TO A MORE RELIABLE MANUFACTURER FOR A BETTER, SAFER AND MORE RELIABLE PRODUCT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762227September 8, 2015
FUEL/PROPULSION SYSTEM
FUEL FLOAT IN GAS TANK STUCK THEREFORE NO FUEL GAGE READING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761850September 6, 2015
FUEL/PROPULSION SYSTEM
AFTER FILLING THE GAS TANK, THE GAS GAUGE READ EMPTY, ALONG WITH THE LOW-FUEL WARNING LIGHT. AFTER DRIVING APPROXIMATELY 10 MILES, THE GAUGE THEN APPEARED TO BE FUNCTIONING NORMALLY. THE GAUGE CONTINUES TO MALFUNCTION IF THE GAS TANK IS FILLED. WHEN THE TANK IS BELOW HALF FULL, THE GAUGE WILL RANDOMLY READ EMPTY OR HALF FULL. AN INTERNET SEARCH QUICKLY REVEALED THAT MANY OWNERS ARE EXPERIENCING THIS PROBLEM. I HOPE HYUNDAI WILL INITIATE A SAFETY RECALL TOO CORRECT THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761807September 5, 2015
ENGINE
THIS VEHICLE HAS BEEN HAD A FLUCTUATION IDLE FOR OVER A YEAR. IT HAS BEEN TO THE DEALER FOR SERVICE ON THIS ISSUE MANY TIMES. NO CODES ARE EVERY THROWN. I BROUGHT THE TSB ABOUT IDLE ISSUES TO THE DEALER'S ATTENTIONS. THEY SAID THIS WAS ONLY FOR CERTAIN ERROR CODES. HYUNDAI USA WAS DIRECTLY CONTACTED ABOUT THIS ISSUE. NO REPAIRS WERE MADE FOR THIS ISSUE. THE VEHICLE HAS THE 3.3L V6 ENGINE. SE TRIM LEVEL. THE ENGINE STALLED WHEN DECELERATING FROM A HIGHWAY SPEEDS TO A STOP. IT STALLED BEFORE THE CAR STOPPED. IT RESTARTED AND DROVE AFTER THAT. NO CHECK ENGINE LIGHT. I STOPPED AT THE DEALER THAT SAME DAY. I HAD THEM CHECK THE ELECTRICAL SYSTEM JSUT TO BE SURE THAT WAS NOT THE ISSUE. BATTERY, CHARING, ETC ALL TESTED FINE. I HAVE THE PRINTOUT. SO THE VECHICLE DID NOT SHOW A CHECK ENGINE LIGHT THE DEALER OFFERED NO OTHER ASSISTANCE. IT IS CLEAR FROM SEARCHING THE INTERNET THAT MANY MANY PEOPLE HAVE AN ISSUE WITH HYUNDAI VEHICLES AROUND 2009 STALLING. MOST ALL OF THESE PEOPLE REPORT THE ISSUE WITH NO CODES. SO THE DEALER IS LIMITED IN WHAT THEY CAN DO. THEY TALKED ABOUT ECM UPDATES (FIRMWARE), AND A FUEL SYSTEM SENSOR, AND THE CRANKCASE SENOR. THIS IS CLEARLY A LARGE ISSUE PUTTING PEOPLE AT RISK. THE NHTSA AND NTSB SHOULD LAUNCH A FULL INVESTIGATION, AND FIND A REAL SOLUTION. ISSUE A TSB AT A MINIMUM, OR A RECALL IF NEEDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760154August 29, 2015
FUEL/PROPULSION SYSTEM
WHEN THE FUEL GAUGE GETS AROUND HALF FULL, THE GAUGE BOUNCES AROUND BELOW THE HALF FULL AND EMPTY. THE CHECK ENGINE INDICATOR LIGHT COMES ON AND STAYS ON. CANNOT EXACTLY DETERMINE HOW MUCH FUEL IS LEFT IN TANK. HAD FUEL SENSING PARTS REPLACED AT A COST OF APPROXIMATELY $600 BY A MASTER ASE CERTIFIED TECHNICIAN. AFTER REPAIRS WE FILLED THE TANK WITH FUEL. ALTHOUGH TANK WAS FULL IT ONLY REGISTERED 3/4 FULL WITH A RANGE OF 254 MILES. BEFORE THIS INCIDENT, THE RANGE WAS 320 - 324 MILES. RETURNED TO TECHNICIAN WHO ALERTED US THAT HE HAS SEEN MANY SIMILAR PROBLEMS WITH HYUNDAIS AND KIAS. HE BELIEVES HYUNDAI SHOULD RECALL AND FIX PROBLEMS. THIS ATTESTED TO BY SIMILAR PROBLEMS LISTED ON YOUR SITE SAFER CAR.GOV. MY WIFE AND I ARE IN OUR 70S AND ARE CONCERNED WE WILL RUN OUT OF GAS ON A REMOTE HIGHWAY OR ENGINE WILL STALL IN TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759917August 28, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. WHILE HAVING THE VEHICLE INSPECTED, THE INSPECTION TECHNICIAN NOTIFIED THE CONTACT THAT THE VEHICLE FAILED DUE TO THE FUEL SENSOR GAUGE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749621August 18, 2015
STRUCTURE:BODY, SUSPENSION, UNKNOWN OR OTHER
AT AROUND 4:50 PM ON AUGUST 11, 2015, MY WIFE WAS DRIVING OUR 2009 HYUNDAI SANTA FE LIMITED 2WD 4 DOOR WAGON NORTH-BOUND ON SECOND AVENUE, THROUGH THE INTERSECTION OF SECOND AVENUE AND FOOTHILL BOULEVARD IN UPLAND, CALIFORNIA. WHILE CROSSING THE INTERSECTION THE HYUNDAI SANTA FE WAS STRUCK BY A CAR ENTERING THE INTERSECTION FROM THE WEST. THE IMPACT TO THE HYUNDAI SANTA FE BY THE OTHER CAR WAS SEVERE ENOUGH TO CAUSE THE HYUNDAI SANTA FE TO BE A TOTAL LOSS. ADDITIONALLY, MY WIFE SUFFERED SOFT TISSUE INJURIES TO HER HIP, SHOULDER, BACK AND RIGHT TEMPLE (HEAD). WHILE THE IMPACT TO THE HYUNDAI SANTA FE WAGON WAS SEVERE ENOUGH TO CAUSE THE VEHICLE TO BE A TOTAL LOSS AND CAUSE INJURIES TO MY WIFE, NONE OF THE FRONT OR SIDE IMPACT AIR-BAGS DEPLOYED. THE CAR IS NOW IN THE POSSESSION OF THE AUTOMOBILE CLUB OF SOUTHERN CALIFORNIA (CLAIM NUMBER 012002790. I TOOK SOME PICTURES OF THE DAMAGE TO THE VEHICLES, WHICH I CAN PROVIDE IF REQU
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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