Hyundai Palisade Complaints (2025)

256 consumer complaints on file.

#11697473November 4, 2025
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I smell gasoline through the AC vent at every stop when I drive the car locally at low speed (under 50 mph) after the car has been parked overnight. The smell eventually goes away after driving a while, but it comes back the next day when the car has been parked overnight. I feel like the smell is worse as the fuel tank gets lower. I took the car to the dealership and they were not able to identify the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696610October 30, 2025
SEAT BELTS
The contact owns a 2025 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts). The local dealer was contacted and confirmed the recall status. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696177October 28, 2025
TIRES
The contact owns a 2025 Hyundai Palisade equipped with Hankook Tires, Tire Line: Ventus S1 Noble, Tire Size: 245/50/R20, DOT Number: 15MA0-1AH0-2424. The contact stated that upon inspecting the vehicle, the front driver’s side tire and the front passenger’s side tire were bald. The vehicle was taken to the dealer, who confirmed that the tread on both tires was bald; however, no assistance was provided. The contact stated that the rear tires did not need to be replaced. The tires were not replaced, and the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 13,041.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696125October 28, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2025 Hyundai Palisade. The contact stated that while driving at an undisclosed low speed and depressing the brake pedal, the front end of the vehicle started shuddering while driving over a pothole or a bump, and the ABS suddenly became inoperable. The contact stated that the failure had been recurring while driving and required the contact to release the brake pedal while the ABS was inoperable and to slam on the brakes to stop the vehicle. There was no warning light illuminated. The contact stated that he was an Uber driver, and the failure had nearly caused the vehicle to hit pedestrians at the airport. The vehicle was taken to the dealer on two occasions. The dealer confirmed that the failure was not related to the vehicle alignment and informed the contact that the failure could not be replicated. The contact shared a recording of the failure with the dealer. The contact stated that the failure had recurred on another occasion, causing the vehicle to drive over the sidewalk and onto the middle of the road. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695093October 22, 2025
UNKNOWN OR OTHER
It happened on the way home from Manhattan [from Mount Sinai Hospital], near the ramp to 9W. The road was freshly milled (top layer removed before repaving), and I was going downhill. Traffic ahead was slowing, I had plenty of room, and it wasn’t even a sudden stop — I was just trying to gradually slow down when the car failed to respond properly. This isn’t some one-off. The behavior matches what I’ve seen others report: at low speeds, on rough or uneven surface, the ABS seems to engage when it shouldn’t, and instead of stopping, the car jerks forward. I’ve been able to replicate it a few times now — I more or less can sense when it might happen. To make matters worse, my pregnant wife was in the passenger seat when this happened. She injured her left shoulder during the crash, and the very next day she had to undergo an emergency C-section. Because her lower body was numbed for surgery, the pain in her shoulder made the whole experience much harder for her [btw, Mother and Baby are perfectly fine, thanks god]. This has left me shaken that a family SUV can have such a dangerous defect on the road. There is a lawsuit already, but this needs to be taken very seriously. https://www.classaction.org/news/2023-2025-hyundai-palisade-vehicles-plagued-by-brake-problems-class-action-suit-claims
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11694862October 21, 2025
SUSPENSION
Component/System Failed: The rear suspension strut assembly on the passenger side fully dislodged while driving at approximately 30 mph. The vehicle and damaged component are available for inspection upon request. Safety Risk: The sudden failure caused the rear of the vehicle to drop and become unstable, creating a loss of control risk to myself and nearby drivers. Reproduction/Confirmation: The issue has not been reproduced but was confirmed by the Hyundai dealership upon inspection. Inspection: The vehicle has been inspected by the manufacturer’s service department and corporate case team. Warning Signs: No warning lights, error messages, or abnormal noises were present prior to the failure. The dealership classified the failure as impact damage, claiming an external force caused the rear strut to detach, which excludes it from warranty coverage. However, my insurance inspection found no evidence of significant impact or collision, noting only minimal scuffing and no structural deformation. This indicates the issue was more consistent with a mechanical or structural defect rather than road damage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694840October 21, 2025
SERVICE BRAKES, STEERING, SUSPENSION
I was driving slowly, about 5 mph, and was pulling over on a residential street to park on the street, and my Hyundai started shaking…the steering wheel and car were shaking and the brakes weren’t working. I nearly rear ended a car full of people. It did eventually a stop and the whole thing lasted maybe 10 seconds but it was terrifying. I had it towed to the dealership and they can’t seem to duplicate it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694656October 21, 2025
SEATS, SEAT BELTS, UNKNOWN OR OTHER
The second row captains chairs are able to be buckled when any booster or car seats are in the seat. The seat belt buckle is too far flush into the seat, so when any car seat/booster seat is in the seat, the buckle is inaccessible and blocked and the seat belt is not able to be used. We had to purchase seat belt extenders so the seat belt could be buckled. We spoke to Hyundai corporate and the local service center and they confirmed nothing could be done.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694150October 17, 2025
SERVICE BRAKES
I have had multiple issues when it comes to braking on uneven roads, going over railroad tracks, and going over speed bumps in parking lots. The vehicle will start shaking erratically and lunge forward into oncoming traffic. No warnings or lights came on either. I have now taken my vehicle in to 3 different dealers to have it inspected and have had the issue replicated several times by a 1 of the dealers. The service manager from the dealer i originally bought the vehicle from refused to even inspect the vehicle and told me the only way they will even look at it was if I brought a video showing the issue of the vehicle lunging forward into oncoming traffic. They also stated that this wasn't a warranty issue and that I would be billed for it. The vehicle is brand brand new 2025 Palisade(2 months old) with 2,000 miles. I was advised to open a case with Hyundai and was then told by the case worker that this is how the vehicle is supposed to operate and there are no issues. After further research to see if anyone else has reported this issue, I found 2 class-action lawsuits filed and over 100 complaints filed with the NHSTA as well. I guess I'm not the only one having this exact issue. This is a serious safety issue and should be addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694112October 17, 2025
SERVICE BRAKES
When driving at a low speed and over an uneven driving surface attempting to brake, the abs system unnecessarily engages and causes the car to lock up and skid instead of braking. This almost caused a car accident where my car would not stop like normal and almost skid into a stationary vehicle with an increased stopping distance until it stopped with a jolt. There is a class action lawsuit on this issue in Ohio and New York.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693627October 15, 2025
SERVICE BRAKES
I just had at least my 6th occurrence with my new 2025 Hyundai Palisade Calligraphy Night Edition where, while braking at a slow speed, my abs kicked in and wouldn’t stop my car despite pushing the brake to the floor. Finally it abruptly stopped. In all situations, the road surfaces seemed to be slightly uneven or slightly bumpy. Each time this happened, I was traveling very slow and no faster than 10-15 mph. I’ve had my car for less than 5 months and now has happened at least 6 times. I nearly missed rear ending the vehicle in front of me in all cases because the abs was aggressively pulsating but not stopping until almost hitting the vehicle in front of me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693298October 14, 2025
SERVICE BRAKES
The brakes on the car almost caused an accident where we would have rear ended the car in front of us. We were in a line of cars exiting a gravel parking lot traveling 5-10 mph. I pressed on the brake pedal as the car in front of us began to brake and our antilock brakes engaged and our car continued to travel forward towards the car in front of us. Luckily the car in front of us pulled out onto the road and we did not hit them. Similar issues have happened a handful of times since buying in March of 2025. I am an experienced driver and am familiar with how antilock brakes work and when they should engage, these instances have not been such cases. It seems it will only be a matter of time until this causes accidents. Another instance was when approaching a stop sign and hitting rumble strips in the road. This improper engaging of antilock brakes can very easily lead to car not stopping in time putting myself, my family, and other vehicles traveling on road at risk. I called the dealer and they said there is no issue and the antilock brakes are acting as they should. I have owned several cars over my lifetime and never had antilock brakes engage in these same instances. Upon investigation online, other drivers are experiencing similar issues and Hyundai is denying the issue. I have an appointment scheduled to get it looked at. There were no warnings, messages or other symptoms of the problem. How many people are going to have to report the same issue or how many people are going to have to be hurt before action is taken.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693206October 13, 2025
SERVICE BRAKES
It doesn’t brake on uneven surfaces because of ABS sensor issue. This has been reported by many owners of 2023-2025 Hyundai Palisade.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692678October 11, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM
When driving over railroad tracks or entry gates, the vehicle skids forward in an uncontrollable manner and vehicle is unable to stop when I press on the brake pedal. I have to put the car in “park” to stop the vehicle from rolling into oncoming traffic or colliding into the car in front of me. It appears to be an ABS problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692448October 9, 2025
SERVICE BRAKES, UNKNOWN OR OTHER
My location of work has metal grates (to close a metal gate) at the entrance and exit. I’ve experienced many many times at the exit as I am breaking the breaks slipping. I’ve noticed it other times as I break while driving over uneven surfaces. I finally started digging because that’s not normal and it was brand new. It appears others have had the same issue. It doesn’t look like a recall has been issued, but definitely needs to be.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692222October 8, 2025
SERVICE BRAKES
ABS on this vehicle is activating extremely aggressively while driving normally on regular street roads, The car shakes and slides and does not stop until the abs stops doing its thing the distance is very far compared to regular braking. This happened multiple times even when coming to a stop sign i found myself in the middle of the intersection and almost got hit definitely not safe whatsoever. The car is fairly new I'm just worried if its doing this often on regular roads what would it do when it snows. I saw online many people are having this very same issue and Hyundai should fix and do a recall on this matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692170October 8, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
My car has had numerous issue. The first issue was with the front end collision warning system. I had a sensor warning come on twice saying it may not be in use, but then it falsely predicted a collision resulting in the car slamming on the brakes when nothing was there. I almost go rear-ended as a result. The dealer found that the radar system was completely broken and the sensor was facing to the side instead of the front. I bought the car brand new and there was no evidence of damage and it has never been explained how it got damaged. They replaced the system and that was resolved, but the sensors continue acting strange. It's now turning on the camera and telling me to check my surroundings when I'm stopped at a red light. There is nothing happening around me. The problem that is ongoing and has yet to be resolved is my brakes. It's an intermittent issue, but when I go over rough surfaces and hit the brakes I get a crunching/grinding noise that sounds like it's grinding rocks. This happens intermittently. The dealer was eventually able to replicate it and is saying it's the ABS system and that it's normal, but cannot do anything to repair it. However, it is not normal for ABS to come on going over a bump and it shouldn't sound like that. When this happens, the brakes don't seem to respond properly and as quickly as it should. I have not gotten any warning lights for the brake issue. It does put the parking brake on at times for no reason when I'm on a completely flat surface. The car was out of service for 21 days in a month and a half of owning it. I have a car that I don't feel safe in and I don't trust what it's going to do. It's problem after problem and corporate Hyundai doesn't want to do anything about it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691984October 7, 2025
SERVICE BRAKES
2025 Palisade 1,700 miles. Brand new. When I approached a stop sign, there was a small pothole just before it. When braking towards this sign, the front left tire traveled over the pothole. The car then shook violently and braking appeared to have halted for a moment. A search online revealed many people having similar issues with potholes/uneven roads and the brakes not functioning during this shaking period. It is suspected this is an antilock brake system. The issue is that it is too sensitive. Needs a recall to retune the sensitivity of this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691662October 6, 2025
LANE DEPARTURE: ASSIST
LKA forces vehicle to a left or right side of lane position and continuously provides steering input resisting driver in maintaining center of lane position. Condition has existed from day of dealer delivery.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691287October 3, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Anytime driving on a bumpy road the brakes do not work correctly. When driving on a bumpy road I can feel the abs take over and I lose control over braking. Eventually I have to slam on the brakes or the computer does. Feels extremely unsafe since there are lots of brick roads around me. This has happened since I purchased the vehicle. I just researched this issue and it seems to be known a issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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