Hyundai Palisade Complaints

2,511 consumer complaints on file.

#11618673October 8, 2024
SERVICE BRAKES
Multiple times approaching a crosswalk and stop sign at my kid’s school going about 15 mph and started to apply the brakes as we went over some slightly uneven ground The car lurched forward repeatedly as the brakes were applied, bouncing forward in spurts rather while I applied the brakes with great force, the car took twice as long to stop than it should have. I went well past the crosswalk and stop sign despite beginning to brake with plenty of time to stop. This is so far from how an ABS system is supposed to work and something that is potentially dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618575October 7, 2024
SERVICE BRAKES
The ABS starting shaking and skipping the car while braking when I wasn’t even in a situation where ABS needed to be used. It is available for inspection. When this happened it caused braking to be worse and less responsive than what would have happened with normal braking. The car is currently at the dealership being looked over. As this is unsafe when I have a baby in the car. No warning lights or anything. Which is also concerning since the ABS light should be triggered when the ABS system is in use.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618360October 6, 2024
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, ELECTRICAL SYSTEM
Driving with adaptive cruise control engaged in 45mph zone. Without intervention the cruise setting jumped to 90mph. I was able to press the pause bar to cancel it. Next I was able to re engage cruise normally without a repeat issue. There's been no outside inspection, or assessment. So far it's happened only once. The runaway speed was controllable. We're driving with extra care.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618272October 5, 2024
SERVICE BRAKES
When the brakes are applied on uneven road at slow speeds, the brake pulse violently but does not stop. This creates a very dangerous situation. This happened several times and when my daughter was driving the car, came within an inch of rear ending someone. I had a 2021 Palisades Calligraphy which we drove on the same roads and this was never an issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618193October 4, 2024
ENGINE, ELECTRICAL SYSTEM
Engine fire caused by AC compressor. On 09/28/24, at 1700 miles and in the parking lot of a restaurant, smoke suddenly began filling the cabin and when I looked out the window the entire car's front was engulfed in a gray smoke. The overpowering smell was of burning wire insulation, plastic, and rubber. I immediately shut the car off, popped the hood, and was ready to run into the restaurant for a fire extinguisher when I noticed the large cloud of smoke was dissipating, but the heat was still incredibly extreme and a good amount of smoke was still pouring from the engine. My sister-in-law entered the car to retrieve her purse, and her eyes instantly started watering and she had a headache for several days. She is still complaining of her chest burning. After calling roadside, the AAA driver stated the car really smelled badly burned, and hauled the car off to the dealer of purchase. The fire was on 09/28/24 (a Saturday), and on Monday, 09/30/24, I submitted what took place to Hyundai. This is when the fraud started and Hyundai, with the help of the dealer, have purposely done everything possible to conceal the fire. I have full details of this fraud, and it's simply shocking. I am awaiting information regarding the restaurant's video recordings.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11617951October 3, 2024
UNKNOWN OR OTHER
We were driving on a highway between two towns with no other cars on either side of the highway and our sunroof exploded. We pulled to the side of the road thinking there was a gunshot or a tire exploded to discover the shattered sunroof. Thankfully we had the slide closed and it contained the glass pieces. The sunroof class was pointed upward. No rocks were bouncing around and nothing hit our windshield. The dealership warranty manager says it was a road hazard but there was no hazard to be had around us.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617547October 1, 2024
SEAT BELTS
The seatbelt indicator lights for both the driver seat and passenger-side third row seat appear to be faulty. The issue first appeared with the driver seatbelt chime, which would ding while the seatbelt was in-fact in use by the driver (i.e. the driver was buckled, but the indicator would chime as if the seatbelt was not buckled). The car was taken in for service and the issue was communicated to the service provider-a possible solution was recommended. At a later date, the chime for the third row (passenger side) seat began to chime faultily too. The indicator would chime both when the passenger was buckled, but also when there was no occupant in the seat at all. The concern is that seatbelt indicators are not working properly and therefore may impact other safety measures related to the affected seatbelts. The issue is still on going, most actively in the third row passenger-side seat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617488October 1, 2024
SERVICE BRAKES
I bought a 24 Palisade Ltd Few month into ownership, I was approaching a stop light going 10 mph and started to apply the brakes as I passed over some slightly bumpy ground. The car lurched forward repeatedly as the brakes were applied, bouncing forward in spurts rather than stopping and taking twice as long to stop than it should have; I was one foot from rear-ending a biker and a car in front of me despite beginning to break with plenty of time to stop - this is so far from how an ABS system is supposed to work and something that will get you in a wreck), Hyundai dealership has told me that, they dont see a problem and fixed nothing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617239September 30, 2024
SERVICE BRAKES
Under certain braking conditions, going over gaps in the road/bumps/railroad tracks and using the brakes, the brakes will lock up and stop working. The ABS seems to stop working, brake shakes hard and the car will not stop at times. Issue can occur at any speed, seems to be more common in lower speeds, under 25. Mentioned problem to specific dealership in Colorado and they did not seem to care about safety issue. Going to other dealership to have problem looked at. Appears to be an issue for certain 2023-2024 Hyundai Palisades in looking at online forums. Hyundai does not appear to have acknowledged this issue yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617227September 30, 2024
SERVICE BRAKES, UNKNOWN OR OTHER, WHEELS
While braking at a stop, and encountering a pothole (has occurred even without a pothole on straight surfaces), it feels like the is ABS kicking in to avoid wheel lockup, and apparent slowing which rapidly mimics activities that could cause hard braking. Similar to when the car is on ice/snow and the car pulses to stop. Unsafe, as the vehicle does not top when intended and forces the vehicle to take longer to stop with the potential to involuntarily enter an intersection. I have had this occur multiple times. I am fearful that I will potentially have an accident with my grandchildren in the car. Dealership is aware of multiple issues, but cannot duplicate and thus will not resolve. No warning lights, or notifications occurred. Has been discussed on 2024 Palisade Calligraphy forums. Review other reviews on reddit where other models have been affected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617171September 30, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, UNKNOWN OR OTHER
I was driving about 40mph on a sunny, dry day, and approached a red light. I depressed the brake, and rather than stopping, the brake vibrated and the car continued to coast an additional 2 car lengths. On a second occasion, about 2 months later, I was driving about 25mph on a sunny, dry day, and I came to an intersection. I applied the brake, and again, rather than stopping, the brake vibrated and the car coasted into the intersection. There was a car coming, so I had to honk the horn repeatedly to alert the other driver that my car was not stopping. I took the car to the dealership. They have been unable to reproduce the problem, so they insist that nothing has happened and they want me to take the car back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616953September 27, 2024
SERVICE BRAKES
After I purchased within a month I was approaching a parking spot and I applied brakes. They wouldn’t press down and the car start jumping forward. I pressed hard and the car would not stop and I hit a curb and it finally stopped. Second time: Approaching a stop sign I went over an un even are in the asphalt and the car jumped forward and I applied brakes and it jumped around and would not stop. I took to purchasing dealership and told them and showed them online issues others were having. They gave a rental for a week and called and said to come and get the car they could not duplicate the issue. I told them I was afraid and didn’t want to hit someone or a person. They said unless they could duplicate there was nothing they could do. I changed dealerships and plan to take to them for the issue. It has happened to me on a dirt road approaching the entrance to make a turn. I am making sure before I take back that I can have someone ride with me and show them. I don’t want them telling me they cannot duplicate again. It is very scary and if a pedestrian was in front of me I have no control of the car when this happens.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616905September 27, 2024
VISIBILITY
The contact owns a 2023 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, there was a loud popping sound coming from the roof of the vehicle. The contact drove the vehicle off to the side of the road to inspect the roof and became aware that the center of the sunroof glass had shattered. The contact immediately pulled the shade to prevent glass from falling inside the vehicle. The vehicle was not taken to a dealer; however, the contact called a local dealer to schedule the replacement of the sunroof glass. The dealer advised the contact to schedule an appointment with an automotive glass specialist. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 22,602.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616797September 27, 2024
SERVICE BRAKES, POWER TRAIN
When applying the brakes at slower speeds the over-sensitive ABS violently activates causing temporary brake loss and shaking of the vehicle. This has been addressed at Hyundai dealership and symptoms were confirmed from the service advisor. I was told that this isn’t normal operation per Hyundai. Regarding another issue. The transmission will shutter combined with 3-5 second delay when up-shifting during acceleration. I was told by Hyundai dealership that is also “normal”. If this is “normal” then why has this concern just started developing. If this is normal, why hasn’t this transmission done it from day one when we purchased the car. We are not happy Hyundai’s attempt to sell us on this falsehood! These are definitely safety concerns and should be addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616736September 26, 2024
SERVICE BRAKES
Whenever the car goes over bumps in the road at low speeds the ABS system activates. You can feel a “grinding” sensation emanating from the brake pedal. When it happens, if you try to engage the brakes, they don’t engage for several seconds. It happened to me recently with my kids in the car and we almost rolled into a busy intersection and could have been seriously injured.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616720September 26, 2024
SERVICE BRAKES
This happened many times, almost causing an accident once. When driving at a slow speed over a small bump in the road, and braking, the ABS system goes haywire and the vehicle fails to stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616576September 26, 2024
SERVICE BRAKES
At times, when going over bumps, the brake pedal feels hard and hard to push to the floor. Other times, the brake pedal shakes and the vehicle feels as if it is shaking. The vehicle does not stop when brake pressure is applied. At other times the brakes lock up and I skid across pavement. There are never ABS lights on the dash though. I have replicated this issue with a technician in the vehicle. The dealership has documented that they have been able to recreate this issue multiple times. The dealership even replicated the issue in a demo model the sales manager drives. This vehicle is unsafe. I have slid out into oncoming traffic multiple times now. I almost ran into my own home because the brakes would not work. At times, my brakes lock up going over uneven surfaces. The issue occurs frequently in parking lots, where I am afraid to hit a pedestrian. The vehicle drive, other drivers, passengers, and pedestrians are put at risk by this safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616437September 25, 2024
SERVICE BRAKES
When stopping on uneven roadway the vehicle shakes violently for a several seconds as the vehicle continues forward. There have been times the vehicle almost impacted another vehicle or traveled forward into an intersection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616193September 24, 2024
SUSPENSION, WHEELS
The rear shocks on my vehicle were checked and the left rear is requiring replacement at approximately 33K miles. The leakage was gradual and after the ride became noticeably rough, I took it for diagnosis at Safford Brown in Fairfax, VA. A failed left rear shock was confirmed. I am replacing to make the ride bearable, and in researching the issue, learned of a TSB for my model year issued by Hyundai for rear shock problems. I will request that the dealer keep the bad components if needed for further action to be pursued with Hyundai. The service advisor also noted very uneven wear on three tires which I believe to be directly caused by the gradual failure of the shock. An alignment was recommended. I have been advised by the service advisor and technician that the right rear shock is intact and does not require replacement at this time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616284September 24, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2024 Hyundai Palisade. The contact stated while driving 10 MPH and attempting to stop the vehicle, the brake pedal was depressed, and the vehicle failed to respond as needed. The contact stated that the ABS warning light was illuminated. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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