Hyundai Ioniq Complaints

179 consumer complaints on file.

#11183801March 3, 2019
ENGINE, FUEL/PROPULSION SYSTEM
FOR THE SECOND COLD MORNING THIS YEAR MY IONIQ STALLED. I WAS PARKED IN MY DRIVEWAY. TEMPERATURE WAS -3F, I PRESS THE POWER BUTTON, CAR TRIED TO START AND STALLED THREE TIMES IN A ROW THEN GOT A CHECK HYBRID SYSTEM WARNING MESSAGE. I TURNED THE CAR OFF THEN ON AGAIN AND IT STARTED TO STALL, I DEPRESSED THE ACCELERATOR TO KEEP A HIGH IDLE FOR A MINUTE. THE CAR RAN NORMAL DURING MY 7 MILE COMMUTE AFTER INCREASING THE I.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166040January 9, 2019
ELECTRICAL SYSTEM, ENGINE
IT BEGAN SHORTLY AFTER I PURCHASED THE CAR IN FEB 2018 WITH THE A/C WORKING ONLY INTERMITTENTLY AND THE SETTINGS ON THE CLUSTER HAVING THE SAME PROBLEM, AND THIS ELECTRICAL PROBLEM ESCALATED INTO A SAFETY ISSUE WHEN ON DEC 6 THE RKE FAILED (BATTERY ON FOB STRONG) AND A RE-START ON CAR DID NOT WORK, UNTIL THE SPARE KEY WAS TRIED. SINCE DEALER FOUND NO PROBLEM WITH EITHER KEY, THE SAFETY ISSUE REMAINS A MAJOR CONCERN FOR THE SENIOR CITIZEN OWNER WHO MIGHT GET CAUGHT AGAIN WITHOUT ACCESS TO THE CAR AND WITH A NON-FUNCTIONING ENGINE. THE ELECTRICAL PROBLEM SHOWS ITSELF INTERMITTENTLY IN UNPROVOKED BEEPS OF THE PASSENGER DOOR, AS WELL AS IN THE CLUSTER SETTINGS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156553December 6, 2018
ELECTRICAL SYSTEM, STEERING, WHEELS
CAR SKIDS AND LOSES CONTROL. TRACTION CONTROL LIGHT ILLUMINATES DURING LOSS OF CONTROL. HARD BRAKING CREATES THE BRAKES TO LOCK UP. VEHICLE IS UNABLE TO EXECUTE CLIMBING INCLINED DRIVEWAYS. SEVERE SAFETY ISSUE AS ITS ESPECIALLY CONTROL LOSS DURING RAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154603November 28, 2018
POWER TRAIN
FRONT AXLE HAD TO BE BROUGHT INTO SHOP 4X, MAKING NOISE, BEFORE 4TH VISIT AXLE CRACKED IN HALF DEALER REPLACED IF YOU CALL WILL NEED KOREAN INTERPRETER TELEPHONE PROVIDED IS ATTORNEY EILEEN SIMON SHE HAS INFORMATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153450November 24, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MANY ISSUES: 1. GETS STUCK IN PARK. 2. BACK UP CAMERA FUZZY EVEN AFTER CLEANED. 3. APPLE CAR PLAY DROPS OUT. AND OR SWITCHES FROM TO CURRENT PHONE CALL. 4. TIRE PRESSURE SYSTEM IS MESSED UP. THE TIRES SYSTEM DOESN'T TELL YOU WHEN THE TIRES ARE BELOW 30LBS. THESE ARE JUST A FEW ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141250October 18, 2018
SERVICE BRAKES, UNKNOWN OR OTHER
CLICKING NOISE COMING FROM THE BOTTOM OF THE ENGINE EVERY TIME THE BRAKE PEDAL IS DEPRESSED. SOMETIMES THE CLICKING NOISE WILL CONTINUE AFTER THE CAR HAS BEEN PARKED AND LOCKED. THE FIRST TIME THE CLICKING STARTED, I PARKED MY CAR AND A WARNING "CHECK BRAKE SYSTEM" APPEARED BRIEFLY IN MY DASHBOARD DISPLAY BUT THE CLICKING PERSISTED. THE PEDAL FELT SLUGGISH WITH NOT MUCH RESISTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114947July 31, 2018
VEHICLE SPEED CONTROL, SERVICE BRAKES, POWER TRAIN
TL* THE CONTACT OWNS A 2017 HYUNDAI IONIQ ELECTRIC. THE CONTACT TOOK THE VEHICLE TO HYUNDAI INLAND EMPIRE (25072 REDLANDS BLVD, LOMA LINDA, CA 92354) FOR A KEY REPLACEMENT. WHEN THE CONTACT PLACED THE GEAR IN REVERSE AND ATTEMPTED TO REMOVE HIS FOOT FROM THE BRAKE PEDAL, THE VEHICLE ACCELERATED UP TO 20 MPH WHILE IN REVERSE. AS A RESULT THE VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE SAME DEALER WAS INFORMED ABOUT THE FAILURE, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 600.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11102586June 19, 2018
VEHICLE SPEED CONTROL
WHILE DRIVING THIS MORNING (SMART CRUISE CONTROL DISABLED BY THE WEATHER), I SET THE CRUISE CONTROL AND EVERYTHING WAS WORKING OK. I CANCELLED DUE TO TRAFFIC AND REENGAGED WITHOUT ISSUE. WHEN I REQUESTED ADDITIONAL SPEED WITH THE INCREASE CONTROL, THE CAR ACCELERATED AND CONTINUED TO ACCELERATE AND DID NOT STOP ACCELERATING UNTIL I HIT THE BRAKES AND CANCELLED THE CRUISE CONTROL. THIS IS VERY UNSAFE. I EXPECT THIS FIXED AND WILL CONTACT THE NHTSA AND ALSO FILE A COMPLAINT WITH THEM. THIS IS DANGEROUS AND IT IS ONLY DUE TO MY ABILITY TO QUICKLY REACT DID I AVERT AN ACCIDENT IN SNOWY CONDITIONS! ***** I AM CHECKING THE NO CRASH BUTTON ONLY BECAUSE MY QUICK ACTION AND RESPONSE AVERTED AN ACCIDENT, BUT THIS IS VERY DANGEROUS! *****
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100788June 10, 2018
VISIBILITY/WIPER
DUE TO SEVERE FRONT WINDSHIELD GLARE, I AM UNABLE TO CLEARLY SEE APPROACHING TRAFFIC, VEHICLES PREPARING TO TURN LEFT/RIGHT AT INTERSECTIONS, AND PEDESTRIANS STANDING ON THE SIDE OF THE ROAD OR IN A CROSS WALK.ON NUMEROUS OCCASIONS, I HAVE HAD TO STOP THE CAR QUICKLY TO AVOID COLLISION WITH ONCOMING VEHICLES AND PEDESTRIANS.THIS HAZARD IS PRESENT UNDER BOTH SUNNY AND CLOUDY ENVIRONMENTAL CONDITIONS (PHOTOS ATTACHED).THE ONGOING OCCURRENCE OF EXTREME GLARE ON THE WINDSHIELD APPEARS TO EMANATE FROM THE LIGHT COLORED DASHBOARD AND PRESENTS A DANGEROUS SAFETY HAZARD WHILE THE CAR IS IN MOTION AS WELL AS WHEN STOPPED AT AN INTERSECTION. TO DATE, I HAVE REPORTED THIS ISSUE TO: 1) ON 10/13/17 AND 10/19/17 TO HYUNDAI DEALERSHIP: JEFF REEB, GENERAL MANAGER, FRED BEANS HYUNDAI-GENESIS, DOYLESTOWN, PA 18902, (215) 345-8200. I WAS INFORMED THAT THIS ISSUE WAS NOT COVERED BY WARRANTY SINCE IT WAS NOT A MANUFACTURING DEFECT AND I WOULD HAVE TO CORRECT THE PROBLEM AT MY OWN EXPENSE. 2) ON 10/30/17 TO HYUNDAI MOTOR AMERICA: OMAR, REGIONAL CONSUMER AFFAIRS, (714) 887-2537, HYUNDAI MOTOR AMERICA. I RECEIVED A WRITTEN DETERMINATION LETTER INDICATING THE HYUNDAI DENIED MY CLAIM #10724458. PER THAT DETERMINATION LETTER AND MY RIGHTS TO CONTEST THAT DETERMINATION, I PROVIDED THEM A DEALER INVOICE DOCUMENTING EXTREME GLARE, PHOTOS OF EXTREME GLARE, AS WELL AS THE ADDRESS OF ONE OF THE MANY WEBSITES/BLOGS REPORTING GLARE ON HYUNDAI VEHICLES. AGAIN, IN APRIL, 2018, I RECEIVED A VERBAL FINAL DETERMINATION THAT HYUNDAI WILL TAKE NO CORRECTIVE ACTION TO REMEDY THIS SAFETY HAZARD. I DO NOT FEEL SAFE OPERATING THIS VEHICLE. IT IS IMPERATIVE THAT HYUNDAI TAKE CORRECTIVE ACTIONS IMMEDIATELY FOR MY VEHICLE, AS WELL AS CORRECT THIS DESIGN FLAW BEFORE HUMAN INJURIES AND/OR FATALITIES OCCUR. I WOULD BE HAPPY TO PROVIDE MORE DETAIL, AS NEEDED. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100410June 7, 2018
VEHICLE SPEED CONTROL
I ACCIDENTALLY BACKED INTO A CONCRETE BARRIER PULLING OUT OF A PARKING SPOT. I PUT THE CAR IN DRIVE, INTENDED TO PULL BACK INTO MY SPOT, TOOK MY FOOT OFF THE BRAKE AND THE CAR ACCELERATED SO QUICKLY THAT I CRASHED INTO A FORD TRUCK 2-3' IN FRONT OF ME. THE ACCELERATION WAS SO QUICK, AND THE IMPACT SO STRONG, I FELT LIKE I WAS IN A ROCKET SHIP AND MY LICENSE PLATE WAS IMPALED ON THE TRUCK. THIS WAS THE THIRD TIME THIS HAS HAPPENED SINCE I PURCHASED THE VEHICLE IN OCTOBER 2017. THE FIRST TIME, I WAS PARKING IN MY GARAGE. I WAS SLOWLY MOVING MY WAY IN WHEN THE CAR ACCELERATED. FORTUNATELY, I WAS ABLE TO STOP BEFORE HITTING THE INTERIOR BACK WALL. THE SECOND TIME, I WAS IN A PARKING LOT DROPPING MY NIECE OFF AT A SCHOOL FUNCTION. I PUT THE CAR IN PARK WHILE SHE JUMPED OUT, PLACED IT IN DRIVE TO PULL AWAY, AND IT ACCELERATED QUICKLY TOWARDS ANOTHER CAR. I APPLIED THE BRAKE AND THE CAR STOPPED BUT MADE LOUD SOUNDS LIKE I HAD SKIDDED TO A STOP. IT STARTLED AND CAUGHT THE ATTENTION OF TWO ADULTS IN THE PARKING LOT. MY PASSENGER WAS MY SISTER AND SHE ASKED, 'WHAT WAS THAT?'. ALL THREE INCIDENTS OCCURRED WHILE PARKING, PUTTING THE CAR INTO DRIVE, AND TAKING MY FOOT OFF OF THE BRAKE. AT NO TIME DID MY FOOT TOUCH THE ACCELERATOR. IRONICALLY, AFTER THE FIRST TWO INCIDENCES, I WAS GOING TO SEE IF THE VEHICLE DID IT ONE MORE TIME. IF IT DID, I WAS GOING TO CONTACT HYUNDAI RIGHT AWAY. UNFORTUNATELY, THE LAST TIME RESULTED IN TODAY'S CRASH AND CAUSED DAMAGE TO TWO VEHICLES. AFTER TODAY'S INCIDENT I RESEARCHED THE ISSUE AND FOUND THE PROBLEM IS NOT UNIQUE TO MY MODEL. IT SEEMS THAT MANY HYUNDAI MODELS HAVE EXPERIENCED UNINTENDED ACCELERATION. TO SAY I'M DISAPPOINTED, IS AN UNDERSTATEMENT. I LOVE MY IONIQ, AND THE GAS MILEAGE IT BRINGS. BUT I CAN NO LONGER TRUST IT WITH MY LIFE, THE LIFE OF FAMILY MEMBERS, OR OTHER MOTORISTS. I AM LOOKING FOR A RESOLUTION FROM HYUNDAI.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11075286February 27, 2018
POWER TRAIN
AS I WAS DRIVING HOME FROM WORK, MY VEHICLE JERKED A COUPLE OF TIMES AND WAS SPEEDING UP AND SLOWING DOWN BY ITSELF. AS I WAS DRIVING THE CHECK ENGINE LIGHT APPEARED AND DID NOT GO AWAY AT ALL. ALTHOUGH, MY CAR WAS ACCELERATING AND SLOWING DOWN BY ITSELF, IT WAS STRUGGLING TO GO PAST 20MPH. WHEN I GOT HOME AND PARKED MY CAR, I WAS UNABLE TO REVERSE MY CAR, EVEN THOUGH IT WAS IN REVERSE. LUCKILY, THERE WAS NO ONE BEHIND ME OR IN FRONT OF ME OR ELSE I'M SURE THERE WOULD'VE BEEN A CRASH. ON TOP OF THIS, THE CAR HAS ONLY 1700MILES ON IT AND WAS BARELY 3MONTHS OLD AND THIS PROBLEM APPEARED, I'M SUPER DISAPPOINTED AND THE COMPANY HASN'T EVEN TOLD ME WHAT WAS WRONG WITH THE CAR YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065192February 1, 2018
VISIBILITY:REARVIEW MIRRORS/DEVICES, STRUCTURE
2017 HYUNDAI IONIQ. CONSUMER WRITES IN REGARDS TO SUN GLARE BLOCKING OUTSIDE REAR VIEW MIRRORS. *LD THE CONSUMER STATED THE GLARE OCCURS WHEN THE SUN SHINES IN THE FRONT WINDOW ABOUT 30-45 DEGREES LEFT OR RIGHT OF THE VEHICLES HEADING AND ABOUT 20 TO 40 DEGREES ABOVE THE HORIZON. THE SUNLIGHT REFLECTS OFF OF THE SHINY SURFACE ON THE TOP OF THE DASHBOARD AND THE SHINY SURFACE ON THE PANEL ON THE INSIDE OF THE FRONT DOOR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065792January 30, 2018
VEHICLE SPEED CONTROL
I AM VERY CONCERNED ABOUT THE CRUISE CONTROL. WHILE DRIVING THIS MORNING (SMART CRUISE CONTROL DISABLED BY THE WEATHER), I SET THE CRUISE CONTROL AND EVERYTHING WAS WORKING OK. I CANCELLED DUE TO TRAFFIC AND REENGAGED WITHOUT ISSUE. WHEN I REQUESTED ADDITIONAL SPEED WITH THE INCREASE CONTROL, THE CAR ACCELERATED AND CONTINUED TO ACCELERATE AND DID NOT STOP ACCELERATING UNTIL I HIT THE BRAKES AND CANCELLED THE CRUISE CONTROL. THIS IS VERY UNSAFE. I EXPECT THIS FIXED AND WILL CONTACT THE NHTSA AND ALSO FILE A COMPLAINT WITH THEM. THIS IS DANGEROUS AND IT IS ONLY DUE TO MY ABILITY TO QUICKLY REACT DID I AVERT AN ACCIDENT IN SNOWY CONDITIONS! -SCOTT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056803December 27, 2017
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2017 HYUNDAI IONIQ HYBRID. WITHIN LESS THAN 30 DAYS OF OWNING THE VEHICLE, THE CONTACT FELT NAUSEOUS. THE CONTACT GUESSED THAT THE ISSUE COULD BE ASSOCIATED WITH THE ELECTRICAL, ENGINE OR FUEL SYSTEM OR FUMES COULD BE EMITTING THROUGH THE VENTS. THE CONTACT RECEIVED MEDICAL TESTING AND TREATMENT. THE DEALER (VISION HYUNDAI HENRIETTA ROCHESTER, 2525 W HENRIETTA RD, ROCHESTER, NY 14623, (585) 292-0500) HAD NOT YET PROVIDED ODOR TESTING, BUT PROVIDED VARIOUS REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052140December 4, 2017
ENGINE, UNKNOWN OR OTHER
PURCHASED VEHICLE ON NOVEMBER 4TH, 2017. IT IS NOW DECEMBER 1ST, 2017. PROBLEMS SHORTLY FOLLOWED AFTER LEAVING DEALER. VEHICLE HESITATES, SHUDDERS, AND JERKS WHILE GAS ENGINE IS ENGAGED WHILE IN MOTION. ALSO, SOMETIMES ALMOST LOSES POWER WHILE IN MOTION USING THE GAS ENGINE. WHILE RUNNING IN EV MODE, NO ISSUES OR OCCURRENCES. VEHICLE NOW HAS 1822 MILES. VEHICLE HAS BEEN IN THE SERVICE DEPARTMENT THREE TIMES. NO RESOLUTION FOR PROBLEM, AS WELL AS BEING MISDIAGNOSED EACH TIME. CHECK ENGINE LIGHT ILLUMINATES, DIAGNOSTIC MESSAGE READS "A PROBLEM HAS OCCURRED WITH YOUR ENGINE CONTROL SYSTEM." AS WELL AS "MULTIPLE CONDITIONS HAVE OCCURRED WITH YOUR VEHICLE." HYUNDAI SERVICE IS AWARE THAT OTHER VEHICLES HAVE HAD SIMILAR ISSUES, RESULTING IN CYLINDER HEAD BEING REPLACED. HYUNDAI SERVICE TEAM HAS EXHAUSTED EFFORTS TO FIX MY VEHICLE WITHOUT CHANGING THE ACTUAL CYLINDER HEAD, WHICH IN TURN, LEFT ME ON THE SIDE OF THE ROAD. BLUE-LINK REPRESENTATIVES WERE FRIENDLY, BUT FORGETFUL OF THE TASK AT HAND. THEY HAVE REPLACED MY FUEL INJECTORS TWICE AS WELL AS OXYGEN SENSOR TWICE, EACH TIME SAYING THE PROBLEM IS "FIXED." AFTER SECOND TIME IN THE SHOP, VEHICLE NEARLY DIED IN THE MIDDLE OF A MAJOR ROADWAY WITH ME AND WOULD NOT EXCEED 35-40MPH OR ACCELERATE SAFELY. THERE ARE MULTIPLE PEOPLE ON ONLINE FORUMS COMPLAINING OF THE SAME PROBLEM WITH THE SAME MISDIAGNOSING'S. (FAULTY FUEL INJECTORS AS WELL AS BAD OXYGEN SENSOR.) I JUST WANT TO DRIVE MY BRAND NEW, HYUNDAI IONIQ HYBRID, LIMITED... BUT I CANNOT DRIVE IT SAFELY OR DRIVE IT AT ALL WHEN IT IS IN THE SERVICE DEPARTMENTS HANDS. HAVE HAD THESE RECURRING ISSUES 11/6/2017 - TO PRESENT 12/01/17.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046190November 15, 2017
UNKNOWN OR OTHER
NOT A COMPLAINT, A CONCERN OVER THE FACT THAT MY DEALERSHIP HAS HAD MY CAR 2 DAYS FOR A SAFETY RECALL (T2J 2017 IONIQ TRACTION MOTOR INSPECTION AND OR REPLACEMENT), AND I CANNOT FIND ANY THING ON NHTSA OR HYUNDAIUSA (OR OTHER INTERNET RESOURCES) REGARDING THIS RECALL? I FOUND A COMPLAINT THAT SOUNDS SIMILAR, NHTSA ID NUMBER: 11006515, BUT NO INDICATION OF RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044829November 9, 2017
VEHICLE SPEED CONTROL
IN A PARKING LOT. WAS SHIFTING FROM REVERSE TO DRIVE AT A FULL STOP WITH FOOT ON THE BRAKE. WHEN I SHIFTED VEHICLE INTO DRIVE, WITH FOOT ON BRAKE, ENGINE SUDDENLY REVVED AND CAR ACCELERATED, MOVING FORWARD AT HIGH SPEED, UNABLE TO BE CONTROLLED OR STOPPED. COLLISION INTO BRICK BUILDING OCCURRED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11013929August 9, 2017
ELECTRICAL SYSTEM
CAR WOULDN'T STOP ON INCLINES WHEN RADAR SET AND OPERATIONAL. DEALER COULD NOT CORRECT ISSUE. THIS HAS OCCURRED NUMEROUS TIMES NOW AND I AM ATTACHING TWO PHOTOS OF INTERSECTION OF INDIA HOOK RD AND CELANESE RD IN ROCK HILL ,SC WHERE UNIT DIDN'T FUNCTION. UNIT ALSO HAS NOT WORKED AT TWIN LAKES AND CELANESE RD NUMEROUS TIMES IN SAME TOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006515July 20, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING ON THE HIGHWAY APPROX 65 MPH, 3 WEEKS AFTER PURCHASING THE VEHICLE, MY CAR POPPED UP THE "CHECK ENGINE LIGHT" "HEV CHECK HYBRID SYSTEM" LIGHT AND THE AC STOPPED WORKING. DEALERSHIP SAID TRACTION CONTROL MOTOR WENT OUT, STILL WAITING ON REPAIR AFTER 27 DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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