Hyundai Azera Complaints

713 consumer complaints on file.

#10480839October 17, 2012
AIR BAGS, STRUCTURE
I HAVE A CRACK, OUT LINING THE FRONT AIRBAG ON THE PASSENGER SIDE DASH . IT IS GETTING BIGGER. MY DEALER SAYS THAT IT WON'T EMPLOY ON USE, BUT I DON'T FEEL SAFE. THEY SAID THAT TO FIX IT RIGHT IT WILL NEED TO HAVE A NEW AIRBAG PUT IN BECAUSE THEY WOULD HAVE TO DISENGAGE THE ONE THAT IS IN THERE. THAT WILL COST US BETWEEN $600.00 AND $700.00. I FEEL THAT, THIS IS A SAFETY ISSUED AND SHOULD BE THE MANUFACTURER RESPONSIBILITY . I HAVE GOTTEN ON LINE AND HAVE SEE SEVERAL OTHER PEOPLE WHO HAVE HAD THIS PROBLEM. MAYBE THERE SHOULD BE A RECALL ON THIS MATTER. I DO NOT HAVE THIS KIND OF MONEY TO GET THIS REPAIRED. COULD YOU GRANTEE ME THAT IT IS SAFE TO DRIVE THIS WAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478867October 6, 2012
AIR BAGS
WHILE DRIVING ALONE AIR BAG LIGHT ON DASH PANEL CAME ON STAYS ON ALL THE TIME. DEALER CLAIMS NOT A WARRANTY OR RECALL RELATED PROBLEM QUOTE AROUND 1200.00 REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478779October 5, 2012
VEHICLE SPEED CONTROL, STRUCTURE:BODY, AIR BAGS
AT THAT TIME THE ACCIDENT OCCURRED, MY WIFE TOOK MY DAUGHTER TO SCHOOL BY MY CAR. ACCORDING TO MY WIFE, WHEN SHE ALMOST PARKED THE CAR IN PARKING LOT OF SCHOOL, SUDDENLY THE CAR BEGAN TO BE ACCELERATED WITHOUT PUSHING ACCELERATE PEDAL. SHE PUSHED THE BRAKE PEDAL CONTINUOUSLY, BUT IT NEVER WORKED. CAR TURNED RIGHT WITH FULL SPEED, AND CRASHED INTO A TREE BEHIND THE CAR AND STOPPED. IN CRASH, RIGHT SIDE AIRBAG BURST OUT AND FRONT RIGHT SIDE OF MY CAR WAS FULLY BROKE UP. MY WIFE AND MY DAUGHTER WERE SO SHOCKED AND FRIGHTENED. FOR A WHILE THEY CAN'T DO ANYTHING AND MY WIFE WILL NOT BE ABLE TO DRIVE ANY MORE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10478527October 3, 2012
POWER TRAIN
I PUSHED DOWN THE GAS TO TRY TO PASS SOMEONE AND THE TRANSMISSION WENT INTO NEUTRAL. I COULD NOT GET IT TO RE ENGAGE AND HAD TO COAST TO THE SIDE OF THE FREEWAY, ALMOST GETTING HIT BY THE DRIVER BEHIND ME. DEALER HAD THE CAR TWO DAYS AND SAID THEY COULD NOT DUPLICATE AND REFUSED TO REPAIR EVEN THOUGH 100K WARRANTY IS IN EFFECT.THIS HAPPENED TWICE BEFORE IN 2010 AND 2011. BOTH TIMES THE CAR WAS BROUGHT TO THE DEALER AND NOTHING DONE. I WAS TOLD BY THE MECHANIC THAT HYUNDAI COULD AUTHORIZE A "FLIGHT RECORDER" TO BE INSTALLED IN MY CAR SO WHEN IT HAPPENS NEXT THEY WOULD HAVE A RECORDING OF THE ISSUE. THE DEALER PROMISED TO CALL ME MONDAY BUT SO FAR NO CALL BACK AND NO AUTHORIZATION. MY WIFE WON'T DRIVE THE CAR AND I AM UNEASY WITH IT. SHE WAS GOING TO BUY A HYUNDAI SONATA, BUT NOW REFUSES TO DO SO AND IS TELLING HER COUSINS THE STORY SO THEY ARE ALSO SWITCHING TO TOYOTA. WHAT A SHAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476821September 24, 2012
AIR BAGS, SEAT BELTS:FRONT
TL* THE CONTACT OWNS A 2007 HYUNDAI AZERA. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 35,000. UPDATED 10/31/12*LJ THE CONSUMER ALSO STATED THE VEHICLE WAS RECALLED FOR A DEFECTIVE SEAT BELT. THE SEAT BELT WAS FIXED, NOT REPLACED. THE SEAT BELT WARNING LIGHT ILLUMINATED FOR THE SECOND TIME. THE DEALER THEN REPLACED THE SEAT BELT, BUT WITH THE SAME TYPE OF BELT. UPDATED 10/31/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475589September 17, 2012
AIR BAGS, ELECTRICAL SYSTEM, SEAT BELTS
PASSENGER AIR BAG LIGHT COMES ON, PASSENGER SEAT BELT LIGHT COMES ON WHEN NO ONE IS SITTING IN SEAT. THE MODULE WAS REPLACED ABOUT 75,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474546September 10, 2012
AIR BAGS
MY 2006 HYUNDAI AZERA HAS BEEN TO THE DEALERSHIP NO LESS THAN 12 TIMES, BEFORE AND AFTER A PERTINENT RECALL REPAIR, FOR AN ISSUE WHERE THE "PASSENGER AIRBAG OFF" WARNING LIGHT IS ILLUMINATED DESPITE PASSENGERS OF VARIOUS HEIGHTS AND WEIGHTS BEING SEATED IN THE PASSENGER SEAT. MY NEAREST HYUNDAI DEALERSHIP HAS FAILED TO CORRECT THIS CRITICAL SAFETY ISSUE ON COUNTLESS OCCASIONS, INCLUDING REPLACING THE ENTIRE PASSENGER SEAT BOTTOM. THE LAST FEW ATTEMPTED REPAIRS CONSISTED OF "REPROGRAMMING" THE SENSORS IN THE PASSENGER SEAT; RESETTING THE ERROR CODE AND SENDING ME AWAY IN A VEHICLE WITH DEFECTIVE 'ADVANCED AIRBAGS' WHICH DO NOT MEET THE NHTSAS REGULATORY DEFINITION. THE ISSUE IS PRESENT IN A MAJORITY OF HYUNDAI MODELS THAT USE THEIR PROPRIETARY OCS SYSTEM, BUT NARROWLY-APPLIED SETTLEMENTS OF LITIGATION HAVE PREVENTED THIS FROM EVOLVING INTO A CLASS SETTLEMENT, AND GREATLY REDUCED THE ABILITY OF CONSUMERS TO HAVE THEIR PROBLEMS ADDRESSED. VEHICLE OWNERS THAT DON'T QUALIFY UNDER THE RECENT (JULY 28, 2012) SANTA FE RECALL ARE AGAIN BEING DENIED THE FEDERALLY MANDATED REQUIREMENT OF A FUNCTIONAL ADVANCED AIRBAG SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471621August 20, 2012
STEERING, ELECTRONIC STABILITY CONTROL (ESC)
A STEERING FAILURE OCCURRED AT ABOUT 50 MPH WHILE ENTERING A GENTLE CURVE TO THE LEFT. IT CAUSED THE CAR TO VEER TO THE LEFT. CAR LEFT THE TRAVEL LANE AND BRIEFLY ENTERED THE SMOOTHLY PAVED AND LEVEL SHOULDER OF THE DIVIDED ROADWAY. CORRECTION TO THE RIGHT TRIGGERED ESC SYSTEM. AT THAT POINT THE DRIVER INPUT TO STEERING AND BRAKES WERE OVERRIDDEN BY THE ESC SYSTEM. ESC SENT CAR STRAIGHT AHEAD BUT WE WERE ON A CURVE. THIS SENT THE CAR INTO THE GUARD RAIL ON THE RIGHT SIDE OF THE ROAD AFTER CROSSING BOTH LANES BECAUSE THE CAR WOULD NOT RESPOND TO STEERING WHEEL FORCES OR TO BRAKES. THE CAR LIGHTLY GRAZED THE GUARD RAIL CAUSING A SHALLOW DENT IN THE REAR FENDER. BODY DAMAGE WAS LIMITED TO THE REAR FENDER IN THIS CASE AND THE AIRBAGS DID NOT DEPLOY. WHY NOT? THIS IS, HOWEVER, A DEADLY TYPE OF FAILURE BECAUSE THE CAR SENDS YOU WHEREVER IT WANTS TO GO AND YOU CANNOT DO ANYTHING ABOUT IT. WE COULD HAVE BEEN SENT INTO ONCOMING TRAFFIC OR OVER THE SIDE OF A CLIFF. AS THE CAR FINALLY SLOWED, THE ESC SYSTEM EVENTUALLY SHUT ITSELF OFF AND WE COULD, ONCE AGAIN, STEER THE CAR. BUT, THIS WAS WAY TOO LATE TO PREVENT THE DAMAGE. THE CAR DID NOT FAIL IN A FAIL-SAFE MANNER. THIS EVENT WAS TRIGGERED BY A SUDDEN MECHANICAL FAILURE IN THE STEERING SYSTEM AS EVIDENCED BY VERY BADLY MISALIGNED FRONT WHEELS AND STEERING ANGLE ERRORS IN THE COMPUTER SYSTEM. TIRES DO NOT SHOW UNUSUAL WEAR FROM THE MISALIGNMENT BECAUSE IT HAPPENED SUDDENLY AT THE TIME OF THE INCIDENT. A HYUNDAI FIELD SERVICE ENGINEER INSPECTED THE CAR. HYUNDAI WILL NOT TELL US WHAT FAILED SO WE DO NOT KNOW ROOT CAUSE. IN FACT, HYUNDAI DENIES THERE WAS A STEERING FAILURE. CAR IS NOT SAFE TO DRIVE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10471261August 17, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2011 HYUNDAI AZERA. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE TRANSMISSION RANGE SWITCH NEEDED TO BE REPLACED. THE FAILURE DID NOT RECUR. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 19,000 AND THE CURRENT MILEAGE WAS 19,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470269August 11, 2012
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
I PURCHASED A 2009 HYUNDAI AZERA LAST YEAR FROM FUCCILLO CHEVROLET IN GRAND ISLAND, NEW YORK. THE CAR WAS NEW AND STILL ON THE LOT AFTER 2 YEARS BUT I WAS ASSURED THAT THERE WAS NOTHING WRONG IT AND I HAVE BEEN PLEASED WITH THE VEHICLE UP UNTIL NOW. HOWEVER, YESTERDAY WHILE DRIVING HOME FROM WORK, THE CAR WENT INTO AN EMERGENCY SLOW-DOWN MODE AND BOTH THE ECS OFF AND CHECK ENGINE LIGHT WENT ON. THIS HAPPENED ON THE THRUWAY WHILE I WAS DRIVING IN HEAVY TRAFFIC WHICH WAS HARROWING. FORTUNATELY, I WAS ABLE TO 'LIMP' OFF THE HIGHWAY AND GET TO A SIDE STREET. I CALLED MY HUSBAND AND THE EMERGENCY ROADSIDE ASSISTANCE AND MY VEHICLE HAS NOW BEEN TAKEN TO NORTHTOWN HYUNDAI IN AMHERST, NY. MY HUSBAND RESEARCHED THE SLOW-DOWN/ECS ISSUE ON THE INTERNET AND FOUND THAT THERE HAVE BEEN NUMEROUS CASES OF THIS HAPPENING DUE TO A DEFECTIVE THROTTLE CONTROL DEVICE IN MANY OF THE HYUNDAI AND KIA MODELS. IN FACT, A WOMAN AT THE SERVICE COUNTER WHO HAD A 2007 AZERA HAD THE EXACT SAME ISSUE WITH HER CAR! NEEDLESS TO SAY, THIS SHOULD BE A RECALL ISSUE AND THAT IS THE REASON WHY I AM WRITING. IT SEEMS THAT THIS THROTTLE CONTROL ISSUE IS FAIRLY COMMON WITH THESE VEHICLES AND IT IS ALSO POTENTIALLY DANGEROUS. PLEASE MAKE THEM INITIATE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470151August 10, 2012
SEAT BELTS
TL* THE CONTACT OWNS A 2007 HYUNDAI AZERA. THE CONTACT WAS TRAVELING 20 MPH WHEN THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER CONFIRMED THAT THE SEAT BELT TENSION SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470190August 10, 2012
ENGINE
THE ENGINE BLEW AT 81,000 MILES IN A WELL MAINTAINED VEHICLE NO WARNING LIGHTS EVER CAME ON. HYUNDAI CORP AND CUSTOMER SERVICE TOOK NO OWNERSHIP FOR THIS PROBLEM. NO CHOICE BUT TO PURCHASE A REFURBISHED ENGINE. THE VEHICLE HAD BEEN IN FOR ROUTINE SERVICE 2 WEEKS EARLIER AND NO PROBLEMS DETECTED. VERY UNHAPPY WITH THIS PRODUCT AND THE LAST OF RESPONSIBILITY BY HYUNDAI CORP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469209August 5, 2012
SEATS
THE DRIVER SEAT WILL TILT FORWARD FOR NO REASON, PINNING THE DRIVER AGAINST THE STEERING WHEEL. AT ANY SPEED. THIS HAPPENS FREQUENTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468914August 2, 2012
AIR BAGS
AIRBAG COVERING HAS CRACKED ON EITHER SIDE OF THE PASSENGER SIDE FRONT AIRBAG MODULE. THIS FIRST OCCURRED BACK IN 2009 AND WAS TOLD BY 2 HYUNDAI DEALERS THAT THIS IS A COMMON PROBLEM WITH THE 2006-2009 AZERAS. IN READING SEVERAL HYUNDAI AZERA FORUMS (EDMUNDS, HYUNDAI-FORUMS, ETC), IT IS VERY CLEAR TO ME THAT THIS IS INDEED A VERY COMMON PROBLEM. AS THE VEHICLE WAS OUT OF WARRANTY AT THAT TIME, MY NEAREST DEALER OFFERED TO REPAIR IT FOR $2000.00+. HOWEVER, AS I FEEL IF THE PROBLEM IS SO COMMON, THAN PERHAPS A NHTSA INVESTIGATION IS WARRANTED WITH THE HOPEFUL EXPECTATION THAT HYUNDAI WILL ISSUE A RECALL AND/OR COVER THE COSTS TO REPAIR. I AM DEEPLY CONCERNED THAT THE PASSENGER SIDE AIRBAG WILL NOT DEPLOY CORRECTLY IF AND WHEN NEEDED. PLEASE LOOK INTO THIS SERIOUS SAFETY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468386July 31, 2012
AIR BAGS, SEAT BELTS
PURCHASED 2006 HYUNDAI AZERA NEW FROM RELIABLE HYUNDAI, 438 S. INGRAM MILL ROAD, SPRINGFIELD, MO 65802. SINCE PURCHASE WE HAVE EXPERIENCED A HISTORY OF PROBLEMS WITH THE AIR BAG SYSTEM THAT CONTINUE TO THIS DAY. SUMMARY OF SERVICE (NOT AN ALL INCLUSIVE SERVICE HISTORY. 2009 JUNE 16 AIR BAG LIGHT IS ON. ALL CHECKS FINE. CLEARED AIR BAG SYSTEM. 2009 JULY 07 AIR BAG LIGHT IS ON. REPLACED THE ENTIRE SEAT BOTTOM TO GET A NEW PODS SYSTEM 0.7 CLEARED ALL CODES. 2009 JULY 24 AIR BAG LIGHT IS ON. B1495 SEAT BELT TENSIONER DEFECT. ONE WAS NOT MAKING GOOD CONNECTION CODE AND NO DTC'S PRESENT. COVERS COMING OFF OF SEAT WHERE THEY HAD WORKED PRIOR. 2009 AUGUST 05 AIR BAG LIGHT IS ON. FAULTY SEAT BOTTOM AND PASSENGER SIDE SEATBELT ASSEMBLE. REPLACED BOTH CHECKS. 2010 APRIL 27 PERFORM SEAT BELT RECALL 094. 2010 DECEMBER 02 PASSENGER SIDE SEAT BACK WRONG CLOTH ON BOTTOM. REMOVED AND INSTALLED SEAT BACK COVER THAT MATCHES DRIVER SIDE 2011 APRIL 27 AIR BAG CLOTH ON A PILLAR ON DRIVERS SIDE FRONT IS FRAYING.(DAMAGE WAS DONE AT A PRIOR SERVICE VISIT). 2012 JULY 19 AIR BAG LIGHT IS ON, HAS BEEN ON SEVERAL TIMES BEFORE. B1701 DRIVERS BUCKLE HIGH RESISTANCE; RELIABLE CLAIMS WE, THE OWNERS, ARE RESPONSIBLE FOR THIS REPAIR. WE FEEL THE REPAIR COSTS ARE NOT OUR RESPONSIBILITY. MULTIPLE CALLS TO THE 800 NUMBER PROVIDED WITH NO SATISFACTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468168July 29, 2012
AIR BAGS
PASSENGER AIRBAG MAT IS DEFECTIVE ACCORDING TO THE DEALERSHIP AND SHOULD BE REPLACED AT A COST OF $3000.00+ AS IT IS NOT COVERED UNDER WARRANTY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468090July 28, 2012
SEATS
EITHER WHILE DRIVING OR AFTER AN OVERNIGHT IDLE, I OFTEN FIND THE DRIVER POWER SEAT HAS MOVED AND RESET ITSELF. THIS HAPPENS INTERMITTENTLY AND SOMETIMES RE-SETTING THE SEAT IS NOT POSSIBLE. SEAT POSITION LOCKS BACK TOO FAR AND TOO LOW. TAKING IT TO THE MYRTLE BEACH HYUNDAI DEALER (6/28) PROVED FUTILE. AFTER A SHORT EXAMINATION THE TECHNICIAN SAID HE FOUND NOTHING WRONG. SINCE THEN I HAVE SPORADICALLY ENCOUNTERED THE SAME UNPREDICTABILITY IN THE SEAT. I AM CONCERNED THAT THE SEAT'S MOVING WHILE I'M DRIVING COULD CAUSE AN ACCIDENT. PLEASE ADVISE. I NEED SOME HELP HERE. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467801July 26, 2012
EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 HYUNDAI AZERA. THE CONTACT WAS DRIVING 35 MPH WHEN BOTH HEADLIGHTS BEGAN TO DIM ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS WHO ADVISED THAT THERE WERE NO FAILURES FOUND WITHIN THE VEHICLE. THE DEALER HAD KEPT THE VEHICLE FOR FURTHER INSPECTION BUT WAS STILL UNABLE TO DIAGNOSE A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 41,000. UPDATED 9/25/12 *CN THE CONSUMER STATED THE HEADLIGHTS STILL DIM AT NIGHT, INTERMITTENTLY. UPDATED 10/04/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467057July 23, 2012
AIR BAGS, AIR BAGS:FRONTAL
TL* THE CONTACT OWNS A 2006 HYUNDAI AZERA. THE CONTACT STATED THAT THE AIR BAG LIGHT CONSTANTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE VEHICLE WAS REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V497000 (AIR BAGS:FRONTAL). APPROXIMATELY TWO YEARS LATER, THE FAILURE RECURRED. THE MANUFACTURER AND DEALER OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 51,653. UPDATED 8/6/12 *CN UPDATED 08/14/2012 *JS UPDATED 08/16/12*LJ UPDATED 10/10/12 *CN UPDATED 10/10/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467485July 23, 2012
UNKNOWN OR OTHER
WHILE IDLING AT A RED LIGHT, CAR STALLED OUT. STARTED RIGHT BACK UP. THEN GOT ONTO PARKWAY AND TRAVELED ABOUT 5 MINUTES ON THE PARKWAY AND SLOWED A BIT TO EXIT ONTO THE RAMP, THEN ACCELERATED TO ABOUT 40-45 TO CONTINUE AND STALLED WHILE DRIVING AT THAT SPEED. WE SLOWED AND PULLED OVER, STOPPED THE CAR AND RESTARTED THE CAR WITHOUT A PROBLEM. IT WAS A VERY HOT DAY AND WE HAD THE RADIO AND AIR CONDITIONING ON. WE TOOK THE CAR INTO HYUNDAI TO CHECK AND THEY COULDN'T FIND WHAT CAUSED THE PROBLEM. THEY SAID WHEN THE RADIO AND A/C ARE BEING USED, TURN OFF THE "ECO" SETTING OFF. (A CO-WORKER MENTIONED THAT IT SOUNDS AS IF THERE WASN'T ENOUGH FUEL BEING INJECTED TO KEEP THE CAR GOING.)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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