Honda Prologue Complaints (2024)

821 consumer complaints on file.

#11701285November 24, 2025
SUSPENSION, STEERING, ELECTRICAL SYSTEM
I got my honda prologue in may 2024, brand new. I have since had it into the shop about to be for the 2nd time due to clicking when i turn . CV JOINTS . they replaced all of them in 9/25 and now again in 11/25... not even 3 months later. I currently also have issues with the mileage, i used to get 260 when i would charge to 80% not i only get 230 if i am lucky. Also , my temp gauges tend of be wrong. along with my mileage showing i have more than i start driving and it goes down by 10-15 miles.... This car is worthless and the constant issues witht he CV JOINTS needs to be recalled so our cars can get bought back .. this is causing more issues for the owners than it needs to be
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701193November 24, 2025
POWER TRAIN
During turns to the left, there is a noticeable "clicking" sound that I can hear inside the cabin. I have not heard the noise when turning right. Research I've done seems to indicate this may be a CV joint issue on the vehicle. I am going to take it in for service shortly, but since it appears to be common among other vehicles of the same type I decided to file a report for tracking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701128November 24, 2025
UNKNOWN OR OTHER
Clicking noise while truning the vehicle at low speed. The sound seems to be coming from CV joints from front axles. Early on, I did not pay much attention becuase the there were a small number of clicking sound. But as the time has passed, I hear clicking sound has become more prominent.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701006November 22, 2025
POWER TRAIN
Bad Axle causing car to mange click noise when turning left or right
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700293November 19, 2025
POWER TRAIN:AXLE ASSEMBLY
The contact owns a 2024 Honda Prologue. The contact stated that there was a clicking noise coming from the front axle while turning the steering wheel to the left or the right. The contact stated that the instrument panel lights were intermittently blinking. The vehicle was taken to the dealer, who diagnosed the failure with the instrument panel as do to an electrical short with the radio. The dealer was unable to determine the cause of the clicking sound coming from the front axle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700124November 18, 2025
WHEELS
The contact owns a 2025 Honda Prologue. The contact stated that while attempting to make a left turn, there was a clicking sound coming from the front driver’s and passenger’s side wheels. A dealer was contacted. The vehicle was taken to a dealer and the vehicle was inspected, and the contact stated that the vehicle was operating as intended. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 10,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699833November 17, 2025
ELECTRICAL SYSTEM, SUSPENSION
The contact owns a 2024 Honda Prologue. The contact stated that while driving at an undisclosed speed and making a turn, the vehicle made abnormal clanking and grinding sounds. The message "Drive with Caution - Acceleration Decreased" was displayed. Additionally, the heater was inoperable, and the battery failed to charge above 25 percent. The vehicle was taken to the dealer, who replaced the front axles four times and serviced the battery; however, the failure persisted. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698974November 12, 2025
STEERING
The contact owned a 2024 Honda Prologue. The contact while depressing the accelerator pedal and attempting to make a left or right turn, there was a clicking sound coming the front of the vehicle. No warning light was illuminated. Neither a dealer nor an independent mechanic was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 13,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698641November 10, 2025
HYBRID PROPULSION SYSTEM
The contact owns a 2024 Honda Prologue. The contact stated that while attempting to start the vehicle, the vehicle briefly failed to start as expected, but internal electronics showed signs of power. After which, the message "Battery Low" and "Service High Voltage System" were displayed, even though the battery indicator showed that the battery was charged to 90%. The vehicle returned to normal functionality, but the failure became a regular occurrence. The Hybrid Battery warning light was illuminated. The vehicle was towed to the dealer, who informed the contact that the vehicle was functioning as intended during the time it was in the service center for diagnosis, and no faults were found. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 10,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698165November 7, 2025
SUSPENSION
The contact owns a 2024 Honda Prologue. The contact stated while driving at an undisclosed speed and completing a left turn, there was an abnormal clicking sound coming from the front end of the vehicle. The contact stated that the abnormal clicking sound also occurred while completing a right turn. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed that the driver’s and passenger’s sides front axles had failed. The vehicle was not repaired due to parts unavailability. The manufacturer was not notified of the failure. The failure mileage was 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695396October 24, 2025
POWER TRAIN:AXLE ASSEMBLY
The contact owns a 2024 Honda Prologue. The contact stated that there was an abnormal clicking sound coming from the front end while making a left or right turn. There were no warning lights illuminated. The vehicle was taken to the local dealer, who informed the contact that the parts were on back order. The vehicle was diagnosed, and it was determined that the axle on one side of the vehicle needed to be replaced. The vehicle was repaired, but the failure recurred. The axle was ordered for the other axle replacement. The vehicle was repaired, but the failure recurred. The contact stated that the sound persisted on both sides of the vehicle. The axles were replaced, but the failure persisted. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695273October 23, 2025
POWER TRAIN
The contact owns a 2024 Honda Prologue. The contact stated that while making right or left turns, there was a loud clicking sound coming from the wheel wells. The vehicle was taken to the local dealer, who diagnosed that the front driver’s and passenger’s side CV joint axles were faulty and needed to be replaced. The vehicle was not yet repaired. The contact was informed that the parts to repair the vehicle were on back order. The manufacturer was not yet contacted. The failure mileage was 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695244October 23, 2025
STEERING
The contact owns a 2024 Honda Prologue. The contact stated that while driving at various speeds, there was an abnormal clicking sound coming from the steering wheel. There was no warning light illuminated. The contact stated that the failure mostly occurred while turning the steering wheel to the left. The contact also stated that the failure occurred after driving for an extended period. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685211September 5, 2025
SEATS
The contact owns a 2024 Honda Prologue. The contact stated that two key fobs were programmed for his spouse and his seat. While reversing with the key fob programmed for his wife, the seat moved to her preset position, and the contact was concerned about losing control of the vehicle during an unintended seat adjustment. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680346August 13, 2025
STEERING, WHEELS
Front axels of vehicle make clicking noises when turning left or right that are getting progressively worse as time goes on. The noise is getting louder and it's concerning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680196August 12, 2025
ELECTRICAL SYSTEM
Both screens went black during drive - no visuals for mph, safety features including blind spot assist, pedestrian signal and back up camera are included not working. When vehicle is off the radio is still playing. Soft reset did not work. This is second time this has happened. I am taking it to dealer for a hard reset - hopefully this works.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679745August 11, 2025
SUSPENSION, STEERING, VEHICLE SPEED CONTROL
Hello good morning my car is sounding too bad noise more and more everyday went to showroom 3 times show them and they giving reply that this is honda manufacturing default we are working on it to fix it everytime they are responding the same and everyday me and my family is scared to drive this car on highway please help we are paying so much for this car and we are not having no answer And i attach the photo of how the honda people are replying me on everycall please help us we are soo disappointed of this car paying this much money and we got this car i dont need this car so upset with honda
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679732August 11, 2025
STEERING, SUSPENSION
A clicking noise coming from the front of the vehicle whenever I turn the steering wheel to the left or right. usually happen from a standing start. Honda dealership says its normal. but clicking is not normal. started to click around 3000 miles or so.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679161August 7, 2025
SUSPENSION, STEERING
At 1200 miles the car began to have clicking noise when doing sharp turns which appeared to be a CV joint/ axle issue. At 3900 miles dealership replaced both axles. Claimed original parts were defective. Left dealership and with in 9 miles of driving, the same problem problem continued with the clicking, only louder. Car also has "sticky" unresponsive steering for brief moment every time when attempting change lanes or exit freeway. This is an issue expereince only when the car is driven at higher speeds. Lane depature system is always disabled so it should not contribute to this problem. Car is now back at the dealership to have the axles replaced again with only 4000 miles on it. This means the car is now on it's third set of axles in under 9 months and with 4000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679135August 7, 2025
POWER TRAIN
The front axel or CV joints are making a metallic grinding and clacking sound when turning, especially when turning up curvy roads with a steep incline. Further, there is a loud clacking sound (from the same area, under the hood) when the vehicle is on the highway at speeds greater than 55 mph. This issue started around 2,000 miles but has increased to become a signficant disruption now at 9,500 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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