Honda Pilot Complaints (2025)

216 consumer complaints on file.

#11772896October 22, 2026
STEERING, ELECTRICAL SYSTEM
My 2025 Honda Pilot TrailSport has lost electric power steering assist twice. First failure, about 6,000 miles: the vehicle lost power steering while driving on pavement in normal road use, with no water or off-road driving involved. The Honda dealer replaced the steering rack under warranty. Second failure, about 24,000 miles: a few days after the vehicle was driven through shallow puddles on a trail at Broken Bow Lake, OK (about 5 inches deep, below the wheel rims, about 5 mph), it lost power steering assist while being driven to work on public roads in Lawton, OK. The dealer attributed the failure to water and mud entering the power steering electrical connector/wiring and denied warranty coverage. A Honda field representative upheld the denial and told me to file an insurance claim. This failure is in the same area the dealer worked on during the first rack replacement. The failed parts are at the dealer. The steering system's electrical connections should be sealed against ordinary road splash, especially on the TrailSport, which Honda markets as its most rugged and off-road capable SUV. Here, shallow water led to a loss of steering assist days later, in normal traffic on a public road. Any driver who goes through a flooded street or heavy rain could face the same failure without warning. Loss of assist sharply increases steering effort and could cause a crash. I ask NHTSA to review whether the electric power steering connectors on 2023-2025 Honda Pilot vehicles are adequately protected from water intrusion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11772971October 22, 2026
POWER TRAIN
My car would rev without increasing speed and would jerk with braking and acceleration. The honda technician diagnosed a transmission problem called a slip flare and the transmission is being replaced under warranty at 28k miles. I do not believe this caused a safety issue because I caught it early but it took the dealership a couple days to reproduce the issue. There were no warning lights or error codes alerting an issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11772511October 20, 2026
STEERING
My 2025 Honda Pilot Elite has a persistent creaking/rubbing noise from the steering wheel area when turning at low speeds. This has been brought to Richfield Bloomington Honda twice with no resolution. Visit 1 (9/28/2026): Dealer replaced the clock spring under warranty. Noise returned within days. Visit 2 (10/16/2026, 15,158 miles): Dealer compared vehicle to 3 other Pilots, stated they all make the same noise, and closed the repair order as ‘operating as designed’ with no safety concerns found. Honda has not provided a fix. Multiple other 2025 Pilot owners have filed identical NHTSA complaints (ODI #11765610, #11725404, #11750240) with the same outcome — clock spring replaced, noise persists, dealer calls it normal. I believe the root cause is the steering column bearing assembly, not the clock spring. I am requesting NHTSA investigate this as a potential defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11772576October 20, 2026
AIR BAGS
There is a constant clicking noise when turning the steering wheel which seems to come from the clock spring. I have verified this same issue on two other 2025 models, and although it does not currently affect vehicle safety, it could potentially do so in the future.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11772399October 20, 2026
LANE DEPARTURE: ASSIST, STEERING, EXTERIOR LIGHTING
While driving to work my back passenger tire bumped a shallow pothole. After the bump, several warnings came on the screen about ABS, Power Steering, automatic bright headlight control and a couple of others. The power steering was completely out. I turned my car off and restarted my car. This restored the power steering, but there was a lane assist error and one other error. I turned around to head home and the sensors went away as if they were reset. When the vehicle was taken to the dealer it did not display that any alerts had been registered on the car and they were not able to duplicate the problem after driving the car for 50 miles. I took the car back home after getting the tires aligned. 2 weeks later the same thing happened again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11772210October 19, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While I am driving my vehicle, it suddenly applies the brakes with force and the "BRAKE" dash light appears. This began in Feb 2026 after several months of driving on the same road with no issues. I am at risk of being in a rear end collision if the person behind me is following closely and my car suddenly applies the brakes with force. The dealer cannot reproduce the problem, but it is happening on the same road and they have not tested the vehicle on this road. I do have a video of it happening and the dealership has a copy. We have taken it to the dealership 3 times and I have a lengthy record of each occurrence. The problem seems to be happening more often as time goes on. The dealership keeps telling us they can't find anything wrong - even though they now have the incident on video.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11771026October 14, 2026
SEATS
The passenger side seat is either missing or the foam material has been displaced. SInce this seat is both heated and cooled this presents a situation where the air ducts may be covered which if the heat is being seated could cause a buildup of heat and a possible melting or fire concern. The auto is still under the 36,000 mile threshold of warranty coverage but the dealer has refused to fix the issue. They gave me a number for Honda Customer Relations. I have a case number which is #XXX. This should trigger a recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11770395October 11, 2026
ELECTRICAL SYSTEM, ENGINE, STEERING
A recent drive on the expressway with my two young children turned into a nightmare when my vehicle's transmission failed without warning. Traveling at 65 mph, I was faced with a huge risk to our safety. Sadly, this was not the first time I've experienced problems with this vehicle. The steering wheel has locked up on me multiple times. I've lost count, but it's happened at the least 7 times – and I've been living with the constant fear of being involved in an accident. I've previously tried to address these issues through the lemon law, but unfortunately, I haven't seen any resolution yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11770399October 11, 2026
UNKNOWN OR OTHER
I am about to replace my windshield for the 5th time in my 2025 Honda Pilot Black edition. It has happened in different spots at different speeds and the windshield immediately spreads. I have replaced with OEM glass everytime. This is a safety concern. I joined a FaceBook group for 2025 Honda Pilots and so many others have this sane issue. Its very concerning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11769952October 8, 2026
ENGINE, UNKNOWN OR OTHER
The AC compressor went out on a new car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11769599October 7, 2026
POWER TRAIN
When I am driving my Honda sometimes will change gears "hard" or sometimes when I press the gas pedal it will hesitate and not go when I am trying to go around another car. I have had my car for less than a year and it has happened through out my ownership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11768688October 3, 2026
ENGINE
Engine is mis-firing and Honda has dreamed the vehicle inoperable until the back ordered parts arrive. I took the var to the dealership on Aug 28, 2026.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11768435October 2, 2026
STEERING
RAPID FEEDBACK FROM STEERING WHEEL WHEN GOING OVER BUMPS. WHEN LOW SPEED TURNING, POWER STEERING WOULD NOT ACTIVATE AND ALL DASHBOARD LIGHTS WOULD SHUT OFF FOR A BRIEF MOMENT. INCIDENT HAS BEEN VERIFIED AND REPAIRED BY REPLACING THE POWER STEERING RACK ASSEMBLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11768635October 2, 2026
STEERING
My 2025 Honda Pilot Steering Rack was recently replaced for the second time due to failure/grinding of the bearing. First steering rack was replaced at 500 miles and second rack was replaced at 33,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766946September 25, 2026
POWER TRAIN
The contact owns a 2025 Honda Pilot. The contact stated that the vehicle recently received routine maintenance by the dealer; however, approximately one month later while driving at an undisclosed speed, the vehicle lost power and came to a complete stop. The messages “Transmission Temperature -Avoid Heavy Acceleration and High Speeds”, “Transmission System Problem”, “Apply Parking Brake When Parked”, “Emissions System Problem”, and “Power May Be Reduced - See Your Dealer” messages were displayed. The vehicle was towed to a dealer and was diagnosed with transmission. The contact was informed that the transmission needed to be replaced. The manufacturer was notified of the failure, and the vehicle was repaired. The failure mileage was 52,646.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765999September 21, 2026
VISIBILITY/WIPER
The air conditioning system on my 2025 Honda Pilot stopped producing cold air at approximately 21,374 miles. The A/C failure also affects the vehicle’s ability to adequately clear fog and condensation from the windshield during humid or rainy conditions, reducing visibility while driving. On XXX, [XXX] Honda diagnosed the problem and documented on the repair order that the A/C clutch and coil need to be replaced. The repair order states that the parts are “currently on backorder with no ETA.” The vehicle was returned to us without the repair completed and without functioning A/C. We were advised to continue driving the vehicle while waiting for the backordered parts. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765610September 20, 2026
UNKNOWN OR OTHER
The spring coil in the steering wheel started clicking and making more noise as I make every turn. I took it in to Honda dealership and the replaced the part. The next day it has started making the same noise but worse. It is louder and makes me now feel uncomfortable driving my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765719September 20, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: WARNING
All of the safety feature lights turned on. The dealer's solution was for me to pay attention when I drive and wipe the senor because everything works fine. I was also told to bring it in and they can get the lights to turn off by turning off all of the safety features.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765495September 19, 2026
UNKNOWN OR OTHER
Ac compressor, my 2025 Honda pilot elite, with 23k miles, AC stop working, went to Honda to get it fixed, but items are back ordered so car is not able to be repaired. Apparently multiple owners who have 2023-2026 pilot are having same issues of premature failing due to parts. And vehicle can’t be driven in SoCal heat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763901September 13, 2026
SEAT BELTS
The seat does not signal that a child is seated in the seat or to put on a seat belt. Shows as if no one is in the passenger right hand seat. Then when my child has the seat belt connected it signals to reconnect multiple times on the dash blinking red and green with sound. Please see picture below. My child is in the right passenger seat with the dealt belt on and shows no one is seated on the dash. When we are turning it blinks red and green.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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