Honda Passport Complaints (1998)

229 consumer complaints on file.

#740721February 10, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING AT SPEEDS 55 TO 75 MPH, ENGINES CUTS OFF BUT CONTINUES RUNNING AFTER LETTING GO OF GAS PEDAL. CHECK ENGINE LIGHT COMES ON AT HIGHWAY SPEEDS AND TURNS OFF AFTER A FEW DAYS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740650February 9, 2001
TIRES
WHILE TRAVELING ON INTERSTATE 81, THE RIGHT, REAR TIRE HAD A BLOWOUT. IT WAS FOUND THAT THE INSIDE OF THE TIRE HAD EXTENSIVE PEELING AROUND THE ENTIRE SIDE, EXPOSING THREADS, ETC. THERE WAS ENOUGH LOOSE TIRE DEBRIS TO OVERFILL A CUP INSIDE THE TIRE. THE TIRE AND PICTURES ARE AVAILABLE FOR EXAMINATION. (TIRESIZE: P245/70R16)( DOT NUMBER: TIRE SIZE: P245/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878712January 22, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
WHILE DRIVING ABOUT ANY SPEED ABS LIGHT WILL COME ON UNEXPECTEDLY. DEALER SAID THAT WAS LOW BRAKES FLUID. CONSUMER TOOK VEHICLE TO ANOTHER SHOP FOR REPAIRS, AND THEY FOUND OUT THERE WAS BRAKES FLUID LEAKAGE. *AK THE CONSUMER HAD RECEIVED A RECALL NOTICE FOR ABS AND WAS FIXED BY THE DEALER. HOWEVER, THE ABS LIGHT CAME ON ONE YEAR LATER AND WAS ON AND OFF SEVERAL TIMES UNTIL NOW IT STAYS ON. THE CONSUMER BELIEVES THE DEALER FAILED TO FIX IT PROPERLY DURING EARLIER SERVICING. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738819January 5, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE PROBLEM THAT I STARTED HAVING WITH THE TRUCK AT ABOUT 10000 MILES IS THAT THE VEHICLE CONTINUES TO ACCELERATE ON ITS OWN WHEN I RELEASE THE ACELLERATOR AND PRESS THE BRAKE. THE PROBLEM HAS PERSISTED FOR QUITE SOME TIME DESPITE NUMEROUS TRIPS TO THE HONDA DEALERSHIP. IN AUGUST OF 99 I TOOK THE CAR INTO THE HONDA DEALERSHIP IN ALBANY, GA AND THEY INFORMED ME THAT THE PROBLEM WAS DUE TO AN ELECTRICAL PROBLEM. THEY SAID IT WAS FIXED. I TOOK THE CAR INTO THE SAME DEALERSHIP IN NOVEMBER OF 2000. THEY KEPT THE CAR FOR TWO DAYS AND SAID THAT THEY IDENTIFIED THE PROBLEM AND THAT THE PROBLEM WAS WITH SOME OF THE ELECTRICAL CONNECTORS. THE PROBLEM WAS NOT FIXED. THE VEHICLE IS CURRENTLY AT THE HONDA DEALERSHIP IN NEWBURG, NY WHERE THEY HAVE JUST INFORMED ME THAT THEY DID NOT IDENTIFY A PROBLEM WITH IT. FOUR DAYS AGO I NEARLLY RAN OVER THREE WOMEN WHO LIVE IN MY HOUSING AREA BECAUSE THE TRUCK WOULD NOT STOP WHEN I ATTEMPTED TO. THE ONLY WAY THAT I WAS ABLE TO STOP THE FORWARD MOVEMENT OF THE TRUCK WAS TO QUICKLY PLACE THE TRUCK INTO NEUTRAL TO DISENGAGE THE TRANSMISSION. THERE IS A SERIOUS PROBLEM WITH THIS VEHICLE AND I FEAR FOR THE SAFETY OF MY FAMILY AND OTHERS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738391December 28, 2000
TIRES
I HAVE TALKED WITH SERVICE DEPT NUMEROUS AND THEY HAVE TOLD ME HONDA KNOWS THERE IS A PROBLEM BUT HAS DONE NOTHING TO CORRECT. I HAVE TRIED TO GET IN TOUCH WITH HONDA MOTOR CO AND ONLY GET AN AUTOMATED MACHINE-TELLING ME TO CALL LATER. GOODYEAR HAS TOLD ME THERE IS A REPAIR THAT NEEDS TO BE DONE SO TIRES WILL FUNCTION PROPERLY AND HONDA SERVICE HAS TOLD ME THEY KNOW NOTHING ABOUT THIS.*AK (TIRESIZE: 17#)( DOT NUMBER: TIRE SIZE: 17# )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#876199December 8, 2000
ELECTRICAL SYSTEM:IGNITION:MODULE, FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
WOULD EITHER BE WAITING AT STOP SIGN/LIGHT WHEN VEHICLE, FOR NO REASON, WOULD SHUT DOWN. VEHICLE CAN BE RESTARTED. HAD TAKEN VEHICLE TO DEALERSHIP, AND WAS INFORMED BY MECHANIC THAT ECM WOULD NEED TO BE UPDATED ALONG WITH FUEL SENDING UNIT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736898November 27, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
I PURCHASED THIS CAR IN AUGUST, 1998 AND FROM THE BEGINING, EXPERIENCED BRAKE NOISE PROBLEMS. ONE DEALER TRIED TO FIX THE PROBLEM A NUMBER OF TIMES BUT GAVE UP IN THE END AND I WAS TOLD THAT "SUCH BRAKE NOISE IS ACCEPTABLE." MY POINT AT THE TIME WAS THAT BRAKE NOISE IS SYMPTOMATIC OF A PROBLEM, A POTENTIALLY SAFETY-RELATED PROBLEM (ESPECIALLY SINCE WE ARE DEALING WITH BRAKES). I COMPLAINED TO THE MANUFACTURER, WHO AGREED TO EXTEND THE WARRANTY ON THE BRAKES ONLY FROM THREE YEARS/36,000 MILES TO FIVE YEARS/60,000 MILES. ON SEPTEMBER 16, 2000, I BROUGHT THE CAR IN TO ANOTHER DEALER WITH BRAKE SHUDDERING AND NOISE PROBLEMS. THE DEALER FOUND THAT THE ROTORS AND DRUMS WERE OUT OF SPEC AND I SPENT $144 TO HAVE THE ROTORS AND DRUMS TURNED. I TRIED TO USE MY WARRANTY BUT WAS TOLD THAT THE FIX WAS MAINTENANCE AND WAS NOT COVERED BY THE WARRANTY. I AGAIN COMPLAINED TO THE MANUFACTURER BUT MY COMPLAINT WAS DENIED. MY CONTENTION IS THAT A CAR OF SUCH YOUNG AGE AND LOW MILEAGE SHOULD NOT HAVE TO HAVE ITS ROTORS AND DRUMS TURNED AND THAT SUCH A PROBLEM IS INDICATIVE OF A MANUFACTURING DEFECT WHICH AMERICAN HONDA REFUSES TO ACKNOWLEDGE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873760October 24, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE ATTEMPTING TO STOP AND MAKE A TURN BRAKES WENT COMPLETELY OUT, CAUSING VEHICLE TO HIT A LIGHT POLE. SAME DEFECT PREVIOUSLY OCCURRED W/O AN ACCIDENT. DEALERSHIP DID NOT RECOGNIZE DEFECT. CONSUMER'S INSURANCE COMPANY HAD ADVISED CONSUMER TO REPORT COMPLAINT DUE TO CONCURRENT PROBLEMS. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#554517September 11, 2000
TIRES:TREAD/BELT
THE BRIDGESTONE DUELER 684 TIRES EXPERIENCED CRACKS BETWEEN THE TREADS. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729648August 31, 2000
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
I HAVE BEEN EXPERIENCING VIBRATION IN THE STEERING WHEEL AND A VERY BAD KNOCKING SOUND IN THE STEERING BOX SINCE THE DAY I PURCHASED THE VEHICLE. I HAVE BROUGHT IT BACK TO THE ORIGINAL DEALER AND A HONDA DEALER 3-4 TIMES AND THEY SUGGESTED TO BALANCE THE TIRES , I HAVE BEEN TO NUMEROUS DEALERS TO FIX WITH NO RESOLVE AT THIS TIME. ALSO STATING THAT THE KNOCKING FROM THE STEERING BOX WAS NORMAL. THIS HAS BEEN AN ONGOING THING SINCE FEB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729434August 29, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, VEHICLE SPEED CONTROL
WHEN ATTEMPTING TO BRAKE, OCCASIONALLY THE VEHICLE WILL SLOW AND THEN ACCELERATE AS IF THE GAS PEDAL IS DEPRESSED WITH THE BRAKE. DEALER HAS HAD NUMEROUS TIMES, BUT CLAIM THEY CANNOT DUPLICATE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#553932August 22, 2000
VISIBILITY:GLASS, SIDE/REAR, POWER TRAIN:DRIVELINE:DRIVESHAFT, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
REAR HOOD CLASS WAS MISADJUSTED, ONCE TIGHTED AND REAR STRUTS REPLACED THE RATTLING CONTINUED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727786August 13, 2000
TIRES
NEW DUNLOP FRONT TIRE HAS SEVERE CUPPING; IT IS NOW AFFECTING THE FRONTAL STABILITY OF THE CYCLE, AS THE HANDLE BARS SHAKE (WHEN HELD WITH 2 HANDS) AT SOME SPEEDS. I CONTACTED DUNLOP 4X, AND VIA A DEALER ... THE CUPPING IS NOT SO SEVERE (AND SO IS THE INSTABILITY) THAT ITS HARD TO GO AROUND TURNS. DUNLOP HAS INGNORED ME, AND I BELIEVE THAT THIS TIRE IS DEFECTIVE ALL ALONG!*AK( DOT NUMBER: TIRE SIZE: 110/80ZR18 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726810August 6, 2000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, OTHER
FUEL SENDER BAD, ANDGAS GAUGE DOES NOT READ ACCURATELY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866789August 4, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WENT ON WET PAVMENT, APPLIED BRAKES, AND THEY SHUTTERED LIKE THEY WERE GOING TO CATCH, BUT KEPT GLIDING FORWARD, THIS HAPPENED OFTEN. ALSO, HAPPENED ON DRY PAVMENT. DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726171July 28, 2000
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ON OCCASION WHEN WE STEP ON THE BRAKES, THE CAR WILL SUDDENLY ACCELERATE. THO I HAVE COMPLAINED NUMEROUS TIMES, HONDA CANNOT DUPLICATE THEREFORE WILL NOT DO ANYTHING TO RESOLVE IT. I AM AFRAID SOMEONE IS GOING TO GET KILLED WITH THE CAR. STILL HAVE 6 MONTHS BEFORE LEASE IS UP AND THEY WON'T BUY OUT THE LEASE OR TAKE THE CAR BACK. ITS VERY DANGEROUS AND I HAVE WITNESSES WHO HAVE SEEN IT HAPPEN. TWICE WE HAVE HAD ACCIDENTS WITH IT, TWICE I'VE GONE THROUGH LIGHTS, ONCE I HIT A SIDEWALK TRYING TO PARK BECAUSE IT JUMPED. I HAVE 3 CHILDREN AND AM AFRAID ONE OF THEM WILL BE HURT. THIS IS A SAFETY ISSUE I'M CONCERNED ABOUT - AND ITS LIKE THEY DON'T CARE OR BELIEVE ME. I DIDN'T KNOW WHERE ELSE TO TURN. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#864695July 3, 2000
POWER TRAIN:AXLE ASSEMBLY
RECEIVED RECALL NOTICE & CONTACTED DEALER FOR APPOINTMENT IN MARCH. TOOK VEHICLE IN FOR REPAIR OF REAR AXLE. AFTER ARRIVING, WAS INFORMED BY MECHANIC NO PARTS WERE AVAILABLE. CONTACTED MANUFACTURER & WAS INFORMED IT WAS POSSIBLE TO DRIVE VEHICLE UNTIL PARTS COME IN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#861801May 12, 2000
POWER TRAIN:AXLE ASSEMBLY
CONSUMER CONTACTED DEALER IN REFERENCE TO RECALL 00V058000/MANUFACTURER'S RECALL SB0006S002 CONCERNING REAR AXLE. DEALER STATED PARTS WERE NOT AVAILABLE. CONSUMER HAS CONTACTED DEALER ON A NUMBER OF OCCASIONS . PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#861298May 3, 2000
POWER TRAIN:AXLE ASSEMBLY
RECALL # 00V058000 ISUZU/REAR AXLE; DEALER DOES NOT HAVE PARTS TO CORRECT RECALL. OWNER HAS CONTACTED THE DEALERSHIP 3 OR 4 TIMES. PARTS ARE NEVER AVAILABLE. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#860723April 21, 2000
SUSPENSION
WHEN APPLYING BRAKES VEHICLE FEELS LIKE SOMEONE IS HITTING IT FROM BEHIND. WHEN TAKING OFF, VEHICLE FEELS LIKE SOMEONE IS PULLING IT FROM BEHIND. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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