Honda Passport Complaints (2001)

134 consumer complaints on file.

#10237423August 8, 2008
STRUCTURE
MY 2001 HONDA PASSPORT 4X4 THAT I PURCHASED BRAND NEW IN 2001. WHILE MY HUSBAND WAS DRIVING IT IN JULY ON THE 16TH 2008. HE ALMOST GOT INTO A BAD ACCIDENT. THE FRAME COMPLETELY GAVE WAY ON BOTH SIDES ON THE BACK. THERE IS NOTHING HOLDING THE TOP OF THE VEHICLE TOGETHER. WELL CALLED DEALER AND HONDA MOTOR CORP. BOTH SAID THEY OFFERED A WARRANTY, 5 YEARS. I GUESS THEY DO NOT CARE ABOUT THEIR PRODUCT. EVERYBODY I HAVE SPOKE WITH INCLUDING THE DEALER, SAID I DO NOT KNOW HOW OR WHY THIS HAPPENED. MY VEHICLE LOOKS GREAT THOUGH. I JUST CAN'T DRIVE IT. I DON'T EVEN KNOW IF IT CAN BE FIXED THEY SAID TO TAKE IT TO A BODY SHOP. I PAID ALMOST 30,000 FOR THIS SUV AND NOW IT HIT THE 7 YEAR MARK AND I CAN'T DRIVE IT BECAUSE THE FRAME ROTTED APART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198256August 2, 2007
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
TL*THE CONTACT OWNS A 2001 HONDA PASSPORT. WHILE DRIVING APPROXIMATELY 5-10 MPH, THE VEHICLE BEGAN TO STALL AND THE ENGINE REVVED. THE VEHICLE FAILED TO DRIVE FORWARD AND WOULD ONLY DRIVE IN REVERSE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND HER COUSIN, A MECHANIC, DIAGNOSED THE CAUSE OF FAILURE AS THE CATALYTIC CONVERTER. SHE WAS INFORMED THAT THERE WAS A RECALL ON THE CATALYTIC CONVERTER, BUT THE ONLY OPEN RECALL ON HER VEHICLE WAS FOR THE FRONTAL AIR BAGS. THE VIN AND ENGINE SIZE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 86,000. UPDATED 01-16-08. *KB AFTER FURTHER INVESTIGATION, IT WAS DETERMINED THERE WAS A PROBLEM WITH THE THROTTLE POSITION SENSOR. UPDATED *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155242April 12, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION, SUSPENSION:REAR:SHOCK ABSORBER, STRUCTURE:FRAME AND MEMBERS, STEERING:LINKAGES:DRAG:LINK:CONNECTION, SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
2001 HONDA PASSPORT EXL ISUZU MFG IN AUG 2000. PURCHASED USED IN NOV 2004, WAS LEASED TO 1 PERSON, THEN AT END OF LEASE AUCTIONED TO PLACE I BOUGHT FROM. FRONT BRAKE PADS AND ROTORS REPLACED 1 MONTH AFTER PURCHASE. CHECK ENGINE LIGHT GOES OFF 1 MONTH AFTER PURCHASE. EXHAUST FLANGE REPLACED 1 MONTH AFTER PURCHASE. 3 MONTHS AFTER PURCHASE FUEL INDICATOR GOES WACKY, CHECK ENGINE LIGHT GOES OFF AND ON. 1 YEAR AFTER PURCHASE ENGINE DIES, INTERCOOLER WAS CULPRIT, ONLY 76,000 MILES ON VEHICLE. TRANSMISSION WAS FOUND TO HAVE A LEAK, THE RIGHT SERVO RUBBER SEAL WAS REPLACE. EXHUAST HAS LEAK AT OR UP TO Y PIPE AREA. SOMETHING UNDERNEATH IS CRACKED SEVERLY. I AM DEPRESSED, AS I PAID $19,000 AM STUCK PAYING $31,000 IN LONG RUN THROUGH FINANCIAL INSTITUTE, AND CAN'T DO ANYTHING WITH NEGATIVE EQUITY, AND BAD CREDIT HISTORY. DEALERSHIP REFUSED TO FIX PROBLEMS WHEN FIRST PURCHASED AND STILL REFUSES TO OFFER FINANCIAL RELIEF. WARRANTY CO. AND FINANCIAL INSTITUTE ARE JUST AS UNCARING. I WAS MADE TO BELIEVE IT WAS A STURDY, LONG LASTING VEHICLE, AND HAVE SINCE FOUND OUT OTHERWISE. OIL IS BIG PROBLEM, HAVE TO FEED IT HALF TO 3/4 QT. EVERY 2 DAYS. GAS CONSUMPTION IS POOR, CAN ONLY GO 110 MI. PER FILL UP. OIL, OIL FILTER AND AIR FILTER ARE CHANGED ON REGULAR BASIS. SHOCKS ARE THE PITS, TAKES BUMPS HARD, AND FEELS LIKE IT IS GOING TO BREAK IN THE REAR. ALSO KNOWN PROBLEM IS THE REAR CLUNK, THUMP ON STOP AND GO, IS CAUSED BY A ITEM UNDERNEATH THAT TURNS. COULD OF BEEN KILLED WHEN ENGINE DIED ON MAJOR HIGHWAY, BUT WAS ABLE TO ROLL OFF TO SHOULDER BEFORE CEASURE. I CONSIDER MAJOR DEPRESSION FROM THIS A INJURY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148396January 23, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
DT*: THE CONTACT STATED WHEN STARTING THE VEHICLE, THE ACCELERATOR PEDAL MUST BE DEPRESSED. THE ENGINE ALSO STOPS WHEN DECREASING THE SPEED. THE DEALERSHIP REPLACED THE THROTTLE BODY AND IGNITION SENSOR, AS WELL AS, REPROGRAMMED THE COMPUTER. THE PROBLEM PERSISTS. THE DEALERSHIP IS GOING TO REPLACE THE FUEL PUMP NEXT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148409January 23, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
DT*: THE CONTACT STATED WHILE STARTING THE VEHICLE, THE ACCELERATOR PEDAL MUST BE DEPRESSED. THE ENGINE ALSO FAILS WHILE DECREASING SPEED. THE DEALERSHIP REPLACED THE THROTTLE BODY AND IGNITION SENSOR, AS WELL AS, REPROGRAMED THE COMPUTER. THE PROBLEM PERSISTS AND THE DEALERSHIP IS GOING TO REPLACE THE FUEL PUMP NEXT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144095November 30, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I PURCHASED A 2001 HONDA PASSPORT VIN [XXX] AT CURRY HONDA CROMPOND ROAD YORKTOWN HEIGHTS NY 10598 DATE 03 JUNE 2002 WITH VEHICLE SERVICE CONTRACT NUMBER [XXX] ISSUING DEALER CURRY HONDA EFFECTIVE DATE 06-04-2002 EXPIRATION DATE 08-13-2008 OR EITHER EXPIRATION MILEAGE 100,000.00 ACTUAL MILEAGE OF MY VEHICLE IS 46,000.00. MY VEHICLE HAD A MECHANICAL BREAKDOWN LAST NOVEMBER 23 2005 AND I TOOK IT TO THE DEALER TO FIX IT. THEY CALL ME TO INFORM THAT THEY DENIED TO COVER OF THIS DAMAGE SAYING ABUSE AND NEGLIGENCE. I HAVE TAKEN TWICE TO CHECK MY VEHICLE TO THE HONDA DEALER EVEN THOUGH THEY CHARGED ME $500.00 EACH TIME FOR SERVICES THEY DID NOT FIX PROPERLY BECAUSE MY VEHICLE DID NOT PASS THE ANNUAL INSPECTION AND HAD THE SAME PROBLEM OF LOSE OF POWER, I ALERT THEM IN ADVANCE OF THIS PROBLEM. I DID ALL PROPER MAINTENANCE ,I CHANGED OIL EVERY 3,000.00 MILES MOST OF TIME MY VEHICLE STAY PARKED AT HOME I USED COMMUTE BACK AND FORWARD TO WORK ( 10 MILES DAILY 5 DAYS A WEEK) AND IT HAD FEW MILES. PLEASE HELP ME AND INVESTIGATE IF THERE ARE OTHERS SIMILAR COMPLAINTS OR DEFECTIVES OF THESE TYPE OF VEHICLE. I THINK THIS IS NOT FAIR DENYNG COVERAGE. THANK YOU IN ADVANCE FOR YOUR HELP [XXX]. *NM UDATED 07/17/2012*JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113978March 12, 2005
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
I AM HAVING PROBLEMS WITH THE FUEL GAUGE. I FEEL LIKE I SHOULD BE BETTING IN LAS VEGAS SINCE I NEVER HAVE AN IDEA ABOUT HOW MUCH GAS I HAVE IN THE TANK. SINCE IT IS EXTREMELY ERRATIC - BOUNCING TO EMPTY TO FULL - EVEN AFTER I HAVE FILLED UP. I HAVEN'T TAKEN IT IN YET, AS I HAVING BEEN RESEARCHING THE PROBLEM, WHICH SEEMS TO BE QUITE COMMON IN THE HONDA PASSPORT AND ITS IDENTICAL TWIN THE ISUZU RODEO.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080617July 8, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
THE CAR HAS A "HARD SHIFT" GOING UP FROM 1ST TO 2ND AND BACK DOWN PERIODICALLY. IT IS ACCOMPANIED BY A LOUD CLUNK, LOSS OF POWER, A JERKING OF THE CAR AND OCCASIONALLY A GROWLING SOUND IN THE FRONT END. DIAGNOSTICS ON THE COMPUTER IS NEGATIVE, ONLY ONCE HAS THE CHECK ENGINE LIGHT COME ON, BUT THE CAR HAS BEEN FOUND TO BE LOW ON TRANSMISSION FLUID THREE DIFFERENT TIMES IN 4 WEEKS WITH NO APPARENT LEAK. IT HAS DONE THIS ONLY ONCE FOR A MECHANIC AND THEY RECOMMENDED REMOVING AND REBUILDING THE TRANSMISSION. AMERICAN HONDA-CUSTOMER SERVICE STATED THAT I NEEDED TO TAKE IT TO A HONDA DEALERSHIP FOR DIAGNOSIS. IT WAS THERE TODAY BUT THEY DID NOT FIND ANYTHING WRONG, EXCEPT THE TRANSMISSION FLUID WAS LOW AGAIN. THIS CAR IS A 2001 AND HAS 40,800 MILES. WE HAVE ALSO HAD TO HAVE THE CATALYTIC CONVERTER REPLACED AND THE SERPENTINE BELT REPLACED- BOTH VERY UNUSUAL FOR A CAR WITH SO FEW MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059694April 1, 2004
AIR BAGS:FRONTAL
WHILE DRIVING AT 65 MPH, THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. THE AIR BAGS FAILED TO DEPLOY UPON IMPACT. A POLICE REPORT WAS ISSUED, BUT NO ONE WAS CITED. *AK *SC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10047969November 14, 2003
SUSPENSION:FRONT
THE FRONT END FEELS UNSTABLE AT SPEEDS OVER 60 MPH, VEHICLE RIDES ROCKY AND PULLS TO THE LEFT. TIRES ARE WEARING UNEVENLY, AND HAVE BEEN REPLACED ONCE. VEHICLE HAD BEEN EXAMINED BY DEALER NUMEROUS TIMES, BUT PROBLEM WAS NOT RESOLVED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048019November 14, 2003
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
CONSUMER STATED THAT SHE WAS DRIVING AN UNSTABLE VEHICLE. WHEN CONSUMER DROVE ABOVE 60 MPH VEHICLE SHOOK, AND WAS HARD TO CONTROL. WHEN CONSUMER TOOK VEHICLE TO THE DEALER/MECHANIC, SHE WAS TOLD BY THE MECHANIC THAT IT MIGHT BE THE WAY SHE DROVE. SHE TOOK VEHICLE TO THE MECHANIC SEVERAL TIMES. ONE MECHANIC TOLD CONSUMER THAT THERE WAS A FRONT END PROBLEM. ALSO, THERE WAS A FUEL LEAKAGE PROBLEM. CONSUMER HAD TO CONSTANTLY REFUEL VEHICLE AFTER DRIVING A SHORT DISTANCE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047905November 13, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CONSUMER NEEDED TO REFILL THE FUEL TANK EVERY 60 MILES. VEHICLE WAS TAKEN TO THE DEALER, AND THEY REPLACED THE FUEL SYSTEM PUMP WHICH WAS DEFECTIVE. AFTERWARDS, GAS FUMES WERE LEAKING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025996July 13, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER PLACING OUR 2001 HONDA PASSPORT IN "PARK" AND TURNING OFF IGNITION, AND REMOVING THE KEYS, AND EXITING THE VEHICLE, IT ROLLED DOWN THE DRIVEWAY. ON TWO DIFFERENT OCCASIONS. LATER IT DID IT AGAIN FOR THE GOODYEAR OIL CHANGE TECHNICIAN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025883July 11, 2003
TIRES:TREAD/BELT
THE TREAD ON THE LEFT REAR TIRE SUDDENLY SEPARATED FROM THE CORE AND DESTROYED THE REAR QUARTER SECTION OF OUR 2001 HONDA PASSPORT. THE TIRES WERE BRIDGESTONE DUELER 684'S AND WERE OEM ON THE PASSPORT. DAMAGE WAS IN EXCESS OF $ 3,000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024117June 16, 2003
VEHICLE SPEED CONTROL
INTERMITTENT/ SUDDEN ACCELERATION WITH THIS VEHICLE ON DIFFERENT OCCASIONS. DEALER HAS INSPECTED VEHICLE ON SEVERAL TIMES AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022126June 3, 2003
TIRES
ALL FOUR TIRES DRY/ ROTTED. BRIDGESTONE DEULERS AT. SPLIT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018121May 5, 2003
UNKNOWN OR OTHER
THERE IS A SEQUENCE OF ILLUMINATION OF THE ABS,GEAR SHIFTER ,AND ENGINE WARNING LIGHT. WHICH INDICATES A PROBLEM. CAUSE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015972April 21, 2003
VEHICLE SPEED CONTROL
THE ACCELERATOR PEDAL POSITION SENSOR HAD SUDDENLY RUNAWAY, AND WHILE THE CONSUMERS FOOT WAS ON THE BRAKE. THESE PROBLEMS HAD OCCURRED ON DIFFERENT OCCASIONS. THE CONSUMER COULD NOT DUPLICATE BUT THE SENSOR WAS REPLACED/ADJUSTED. THE DEALER FOUND THE POTENTIOMETER CIRCUIT BOARD CONTAMINATED WITH GREASE WHICH WAS ALSO REPORTED AS THE CAUSE OF THE SUDDEN ACCELERATION. MR SCC *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10007707February 18, 2003
STRUCTURE:BODY:BUMPERS, ELECTRICAL SYSTEM:WIRING
PROBLEMS THAT CONTINUE TO EXIST ARE AS FOLLOWS: 1- MILES PER GALLON ARE FAR BELOW WHAT WAS INDICATED. IN SUCH A SPIRALING COST PER GALLON ENVIRONMENT, USAGE OF GAS IT 30% TO 50% GREATER THAN THE MANUFACTURER SAYS. I BELIEVE THIS IS DECEPTIVE 2- THE "ENGINE WARNING LIGHT" HAS GONE ON SEVERAL TIMES. THIS LAST TIME THE HONDA DEALER SAYS IT IS A SPECIAL "BACKORDERED" ITEM THAT MAY FIX BOTH THE MPG ISSUE AS WELL AS THE "WARNING" ISSUE. THE QUESTION THAT COULD NOT BE ANSWERED WAS, IT IS HARMFUL TO THE CAR OR A DANGER TO ME DRIVING THE CAR. 3- DURING A RECENT ICE STORM MY CAR BUMPED A TELEPHONE POLE AND IT SHATTERED THE BUMPER. THE SPEED COULD NOT HAVE EXCEEDED 2 TO 3 MPH. THE ENTIRE BUMBER HAS TO BE REPLACED DUE TO THE EXTENSIVENESS OF THE DAMAGE....COST ~$1000.00. 4- UPON EVALUATING THE ABOVE ISSUE THE REPAIR SPECIALIST (AN INDEPENDENT CAR REPAIR PERSON) ASKED IF I KNEW THAT MY VEHICLE WAS NOT A HONDA BUT AN ISUZU. I WAS NOT MADE AWARE OF THIS DURING MY PURCHASE!!! AN ISSUE I CONSIDER TO BE DECEPTIVE AS THIS WILL CONSTITURE MY FOURTH OR FIFTH "HONDA". I WAS LED TO BELIEVE I WAS, AGAIN, PURCHASING A "HONDA". NOT HAPPY ABOUT THAT. WHAT CAN YOU DO TO HELP ME WITH THE ABOVE ISSUES. MY WARNING LIGHT HAS BEEN ON FOR ALMOST 3 WEEKS NOW SINCE I TOOK IT TO THE DEALER. IS THIS TOO LONG AND WHAT IS HAPPENING TO THE ENGINE OF MY CAR? THANKS FOR YOUR ASSISTANCE! RAY VAITSAS 1000 PEBBLE DRIVE GREENSBORO, NC 27410
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005791February 13, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
IN DECEMBER 2002, THE TRANSMISSION WOULD NOT SLIP INTO FIRST GEAR FROM A COMPLETE STOP AND WHEN I WOULD HAVE TO SLOW DOWN FOR TRAFFIC AND ACCELERATE. THE TRUCK WOULD JERK INTO FIRST GEAR. ALSO, WHEN I PUT THE TRUCK INTO REVERSE, ONCE I SHIFTED THE GEAR INTO DRIVE, IT WOULD TAKE 8-10 SECONDS BEFORE THE CAR WOULD SLIP INTO FIRST GEAR. JANUARY 4, 2003, I TOOK THE CAR TO A REPAIR SHOP AND TOLD THEM THE PROBLEM I WAS HAVING AND THEY SERVICED THE TRANSMISSION, TELLING ME THAT I WAS LOW ON FLUID, BUT THAT THERE WEREN'T ANY APPARENT OR VISIBLE PROBLEMS. I DID NOT HAVE ANY FURTHER PROBLEMS WITH THE TRUCK UNTIL FEBRUARY 5TH OR 6TH, WHEN THE JERKING BEGAN AGAIN. ON FEBRUARY 10, 2002, ON MY WAY HOME FROM WORK I STARTED THE TRUCK AND IT TOOK ABOUT 20 SECONDS FOR THE CAR TO SLIP INTO FIRST GEAR. THEN AS I WAS GOING 55-60 MILES AN HOUR UP AN INCLINE ON A MAJOR EXPRESSWAY, THE TRUCK WOULD NOT ACCELERATE AND BEGAN TO MAKE A "MOANING" NOISE AND THE CHECK TRANSMISSION LIGHT CAME ON. THIS WAS THE FIRST TIME THAT THE TRANSMISSION LIGHT HAD EVER COME ON. I HAD TO QUICKLY PULL OVER ONTO THE SHOULDER TO AVOID BEING HIT BY A SEMI TRUCK THAT WAS BEHIND ME. I TURNED THE CAR OFF FOR A FEW MINUTES AND STARTED IT AGAIN AN THE TRANSMISSION LIGHT WAS OFF, BUT I COULD NOT ACCELRATE OVER 20 MILES AN HOUR. I SLOWLY DROVE TO THE NEAREST EXIT. THE NEXT DAY I TOOK THE CAR TO A TRANSMISSION REPAIR SHOP AND WAS TOLD THAT I WAS 3 QUARTS LOW ON TRANSMISSION FLUID, AND THAT THE CAUSE WAS THAT THE ACCUMALATOR IN THE TRANSMISSION WAS LEAKING. THIS CAR IS ONLY 2 YEARS OLD! THIS IS RIDICULOUS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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