Honda Passport Complaints (1999)

228 consumer complaints on file.

#10473781September 4, 2012
SUSPENSION
TL* THE CONTACT OWNS A 1999 HONDA PASSPORT. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR ROUTINE MAINTENANCE WHEN THE MECHANIC ADVISED THAT THE REAR SUSPENSION LOWER LINK BRACKET NEEDED REPLACING. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS INCLUDED IN A RECALL (NHTSA CAMPAIGN ID NUMBER: 10V436000- SUSPENSION) HOWEVER, THE RECALL CAMPAIGN WAS EXPIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 141,000. ....UPDATED 10/11/12 *BF UPDATED 10/16/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469531August 7, 2012
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
WENT TO MY MECHANIC TO HAVE A NEW ALTERNATOR PUT IN AND WHEN HE HAD IT UP ON THE LIFT NOTICED SEVERE RUST ON THE FRAME. HE NOTIFIED ME THAT THE VEHICLE WAS UNSAFE TO DRIVE AND RECOMMENDED GETTING RID OF IT. I TOLD HIM I COULD NOT BECAUSE I HAD PURCHASED THE VEHICLE A YEAR AGO AND STILL OWED MONEY ON IT. AFTER DOING SOME RESEARCH I REALIZED THAT THIS WAS APPARENTLY A COMMON ISSUE WITH THESE VEHICLES. I HAVE TAKEN MY VEHICLE TO A COUPLE WELDING SHOPS AND ONE OF THEM TOLD ME IT WAS TOO RISKY TO TRY AND REPAIR IT AND THE OTHER TOLD ME THEY COULD TRY AND DO SOME REPAIRS, BUT OF COURSE COULD NOT GUARANTEE THAT IT WOULD LAST ANY LONGER. MY VEHICLE WAS ORIGINALLY PURCHASED IN OHIO WHICH WAS ONE OF THE STATES INCLUDED IN THE RECALL AND IT REMAINED IN THAT STATE UNTIL 2010. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459351May 23, 2012
SUSPENSION
TL* THE CONTACT OWNS A 1999 HONDA PASSPORT. THE CONTACT WAS DRIVING 10 MPH WHEN THE VEHICLE DROVE OVER A SPEED BUMP AND THE REAR PASSENGER SIDE LOWER CONTROL ARM DETACHED FROM THE FRAME. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER CONFIRMED THAT CORROSION CAUSED THE REAR PASSENGER SIDE LOWER CONTROL ARM TO DETACH FROM THE FRAME. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED THAT THE VEHICLE QUALIFIED FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 10V436000(SUSPENSION:REAR) BUT THE RECALL WAS EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451649March 14, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 1999 HONDA PASSPORT. THE CONTACT STATED THAT HE RECEIVED THE RECALL NOTICE ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 10V436000 (SUSPENSION:REAR). THE VEHICLE WAS NOT REPAIRED BECAUSE THE DEALER INFORMED HIM THAT THE FRAME WAS SEVERELY RUSTED AND A NEW FRAME WOULD NEED TO BE PURCHASED BEFORE THE REPAIRS COULD BE PERFORMED. THE MANUFACTURER WAS NOTIFIED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 146,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439922December 14, 2011
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, SUSPENSION
VEHICLE FRAME RUSTED TOTALLY THROUGH. HAS ONLY 67,000 MILES AND REST OF VEHICLE IS IN EXCELLENT CONDITION. FRAME RUST ISSUES NEED TO BE ADDRESSED BY HONDA BEFORE SERIOUS INJURIES ARE INVOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435301November 11, 2011
SUSPENSION, STRUCTURE
MY LOCAL LAS VEGAS HONDA DEALERSHIP INSPECTED MY VEHICLE FOR A RECALL RELATED TO: THE FORWARD MOUNTING POINT BRACKET FOR THE LEFT OR RIGHT REAR SUSPENSION LOWER LINK MAY EXPERIENCE EXCESSIVE CORROSION. THE HONDA DEALERSHIP REPLACED NO PARTS, AND SIMPLY TREATED THE AREA WITH AN ANTI-CORROSIVE COMPOUND. THREE WEEKS LATER, MY AUTO MECHANIC TOLD ME THE VEHICLE IS UNSAFE FOR DRIVING DUE TO THE FRAME HAVING ROTTED AWAY ENTIRELY IN PLACES. HE WAS ABLE TO POKE HOLES IN THE REMAINING FRAME WITH HIS FINGER BECAUSE THE STEEL WAS RUSTED THROUGH SO BADLY. MY MECHANIC INDICATED THAT I SHOULD HAVE THE VEHICLE TOWED TO THE JUNKYARD IMMEDIATELY. HOWEVER, THE ENGINE, DRIVE TRAIN, INTERIOR, AND BODY ARE ALL IN GOOD OR EXCELLENT CONDITION. THIS IS CLEARLY DEFECTIVE AND/OR INFERIOR THE FRAME MATERIALS USED BY HONDA. MY DEALERSHIP SENT ME ON THE HIGHWAY WITH A CLEARLY UNSAFE VEHICLE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434009November 2, 2011
SUSPENSION:REAR, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT, FUEL SYSTEM, GASOLINE, STRUCTURE:BODY
TL* THE CONTACT OWNS A 1999 HONDA PASSPORT 4WD. THE CONTACT STATED THAT THE FRAME AND ITS BRACKETS WERE SEVERELY RUSTED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 81,000. UPDATED 12/12/11*LJ THE CONSUMER STATED THE RUST WENT FROM THE CROSS MEMBER, TO THE REAR OF THE VEHICLE ON THE DRIVER'S SIDE. . THE ABS LIGHT ILLUMINATED AND THE GAS GAUGE NEVER WORKED CORRECTLY. UPDATED 06/13/12...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429597October 12, 2011
SUSPENSION
THERE WAS A RECALL ON THE CORROSION OF THE LOWER TRAILING LINK FRAME BRACKETS. THE RECALL WAS DONE ON 9/13/2011. WE TOOK THE SUV TO OUR MECHANIC TO HAVE NEW TIRES INSTALLED AND HE INFORMED US THAT THE BRACKET THAT HOLDS THE SPRING WAS GONE AND THE OTHER ONE WAS GOING DUE TO CORROSION. THE HONDA DEALER THAT DID THE RECALL NEVER INFORMED US OF THIS PROBLEM EVEN THOUGH OUR MECHANIC SAID THEY SHOULD HAVE SPOTTED IT. THE DRIVER SIDE SPRING IN THE BACK IS RESTING ON THE BODY AND COULD HAVE RESULTED IN A ACCIDENT IF IT MOVED. I HAVE TALKED TO THE HONDA CO. AWAITING RESULTS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424736September 12, 2011
VISIBILITY
TL* THE CONTACT OWNS A 1999 HONDA PASSPORT. THE CONTACT STATED WHILE DRIVING 55 MPH IN THE RAIN, THE DRIVER'S SIDE WINDSHIELD WIPER STOPPED FUNCTIONING. THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE WHERE THE CONTACT NOTICED THE ROD FOR THE WINDSHIELD WIPER WAS DETACHED. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000. PASSENGER SIDE CAPPED ROD JUST DROPPED OFF NIPPLE. UPDATED 11/10/2011 *LN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397334April 25, 2011
STRUCTURE:FRAME AND MEMBERS
MY FRAME ROTTED OUT ON THE REAR DRIVERS SIDE TRAILING ARM LINKAGE, BREAKING FREE WHILE DRIVING. WAS ABLE TO CONTROL THE VEHICLE UNTIL I GOT INTO A PARKING LOT. TOWED THE VEHICLE TO MY FAMILY'S GARAGE AND TOOK A LOOK AT THE DAMAGE, EXCESSIVE AMOUNTS OF FRAME WERE MISSING. PUT IN SOME PATCHES IN ABOUT A TWO TO THREE FOOT AREA ON THE FRAME. FAST FORWARD 2 YEARS, RECEIVED A NOTICE OF THE TRAILING ARM RUST PROBLEM FROM HONDA. CALLED HONDA BECAUSE THIS ISN'T A TRAILING ARM ISSUE, IT IS A FRAME ISSUE. I GOT A SPECIAL CASE NUMBER, BRING IT DOWN TO THE DEALERSHIP. TWO DAYS LATER THEY CALL AND SAY EVERYTHING IS ALL SET AND LOOKS GOOD. I GET THE VEHICLE BACK AND CHECK IT OUT. THEY SPRAYED SOME BLACK STUFF THAT DOESN'T DRY ONTO THE TRAILING ARM LINKAGE, THEY DIDN'T EVEN COVER THE AREA OF FRAME THAT WAS WELDED IN, JUST THE LINKAGE. WOULDN'T EVEN ACKNOWLEDGE THAT THE FRAME HAD ROTTED OUT AND WAS WELDED. THIS IS A FRAME ROT ISSUE NOT A TRAILING ARM WELD BREAKING. THE FRAME WAS IMPROPERLY COATED, AND ROTS ON THE ENTIRE BACK HALF OF THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396189April 8, 2011
SUSPENSION:REAR
S10 APPROPRIATE HANDLING-LETTER TO THE SECRETARY FROM EXPRESSING CONCERNS REGARDING THE SAFETY OF THE 1988-2002 HONDA PASSPORTS. *KB THE CONSUMER STATED HIS DAUGHTER WAS DRIVING THE VEHICLE, WHEN SUDDENLY, SHE COULD NO LONGER CONTROL IT. SHE WAS ABLE TO GET THE VEHICLE TO A REPAIR FACILITY. ONCE THE VEHICLE WAS PLACED ON THE RACK, IT WAS DISCOVERED THE STRUTS HAD DETACHED FROM THE FROM FRAME WHICH HAD RUSTED OUT. THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALER WHERE IT WAS EXAMINED BY THEIR BODY SHOP. THE CONSUMER WAS INFORMED THE FRAME WAS COMPLETELY UNREPAIRABLE AND IT WOULD COST MORE TO FIX IT THAN THE VEHICLE WAS WORTH. THE CONSUMER RECEIVED A RECALL NOTICE IN DECEMBER 2010 REGARDING THE RUST PROBLEM AFTER HE HAD ALREADY TAKEN IT TO A JUNKYARD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392777March 24, 2011
SUSPENSION:REAR, STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 1999 HONDA PASSPORT. THE CONTACT STATED WHILE DRIVING 35-40 MPH, THE VEHICLE BECAME ABNORMALLY HARD TO CONTROL. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE VEHICLE WAS TEST DRIVEN AND THE CONTACT WAS ADVISED THAT THE FRONT FRAME STRUT WAS CORRODED AND CAUSING FRAME TO FAIL. THE MECHANIC ADVISED THAT THE FRAME COULD NOT BE REPAIRED AND THE VEHICLE WAS SOLD. THE FAILURE AND THE CURRENT MILEAGE WAS 80,000. UPDATED 5/2/11 *CN UPDATED 05/16/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10385729February 27, 2011
UNKNOWN OR OTHER
FRAME HAS NOW RUSTED THROUGH ON FAKE HONDA PASSPORT, ACTUALLY WE FIND OUT IT IS ISUZU RODEO THAT HAS BEEN NOTHING BUT A MONEY PIT FOR THE LAST FIVE YEARS! IE: EXCESS OIL USAGE, TRANSMISSION TROUBLES, FUEL SENSOR ERRATIC, BRAKES GO OUT FAST, AND MANY OTHER THINGS. HOWEVER, ISUZU AND HONDA HAVE KNOWN ABOUT THIS PROBLEM SINCE 1998 AND HAVE BEEN LETTING OVER 200,000 OF DRIVE AROUND IN A VERY UNSAFE VEHICLE! MY DEALER JUST LOOKED AT IT LAST YEAR AND NOW IT IS STAGE 4 CANNOT BE REPAIRED AND THEY ARE REPAIRING SOME THAT SHOULDN'T BE. I HAVE RECENTLY IN VESTED A LOT OF MONEY IN A VEHICLE THAT SHOULD BE DECLARED UNSAFE AT ANY SPEED AND THE OWNERS SHOULD BE COMPENSATED WITH TREBLE DAMAGES BY HONDA AND ISUZU ASAP!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381023February 7, 2011
STRUCTURE:FRAME AND MEMBERS
THE PROBLEM WITH 1999 HONDA PASSPORT VEHICLE IS DUE ENTIRELY TO FAULTY MATERIALS SELECTION AND/OR WORKMANSHIP ON HONDA'S PART. HONDA MADE AN UNREASONABLE, UNFAIR OFFER TO BUY THE CAR BACK, AND OUTRAGEOUS TO EXPECT ME AND MY FAMILY TO SUFFER A FINANCIAL BURDEN DUE TO A MATERIALS AND WORKMANSHIP PROBLEM CAUSED BY HONDA WHICH IS NON OF MY FAULT AT ALL. HONDA ACKNOWLEDGES TO FIX THIS ISSUE BUT HAS FAILED TO FIX AND DOES NOT COMPENSATE FAIRLY FOR REPLACEMENT VEHICLE OR EVEN DOWN PAYMENT ON A SIMILAR PERFORMING VEHICLE. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379238January 26, 2011
UNKNOWN OR OTHER
THE FRAME IS RUSTING OUT FROM THE MIDDLE OF THE VEHICLE TO THE REAR. THE PROBLEM IS WITH THE FRAME NOT THE BRACKETS. THE DRIVERS SIDE TRAILING ARM THAT HOLDS THE REAR AXLE IN PLACE FELL OFF THE FRAME DUE TO FRAME RUSTING AWAY. THE REST OF THE VEHICLE IS GOOD. THE FRAME HAS A PROBLEM. AT 180000 MILES THE FRAME RUSTED OUT LETTING THE COIL SPRING MOUNT ON THE DRIVERS SIDE SEPARATE AND REST AGAINST THE BODY FLOOR. THE FRAME HAS A PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379142January 22, 2011
SUSPENSION
APPROXIMATELY 15 MONTHS AGO WE TOOK THE VEHICLE INTO THE HONDA DEALERSHIP BECAUSE THE ENGINE LIGHT CAME ON. THE CAR WAS PUT ON THE LIFT TO DETERMINE THE PROBLEM AND THEY POINTED OUT TO ME THAT THEY SAW RUST ON THE FRAME AND THEY FELT IT WAS PROBABLY UNSAFE AND TOO EXPENSIVE TO FIX. WE THEN WENT TO ANOTHER MECHANIC SHOP TO CONFIRM THIS SINCE THE CAR HAD UP TO THAT POINT PASSED REGULAR STATE SAFETY INSPECTIONS AND HAD BEEN MAINTAINED. WE HAVE RECORDS TO PROVE THIS. THE SECOND MECHANIC MADE A REPAIR TO FIX THE ENGINE LIGHT PROBLEM AND SAID HE ALSO SAW THE RUST BUT FELT IT COULD BE USED FOR LOCAL DRIVING. WE CONTACTED HONDA ABOUT THE RUST PROBLEM AND THEY DENIED ANY FAULT WITH THE PRODUCT. WE HAVE SINCE LEARNED THAT MANY SIMILAR COMPLAINTS WERE MADE. THE RUST BECAME SO GREAT SO THAT THE SHOCK TOWER COMPLETELY TORE LOOSE FROM THE BODY, BOTH LEFT AND RIGHT SIDES. WE WERE THEN FORCED TO JUNK THE CAR AS OF OCTOBER 2010. HONDA WAITED TO COMMUNICATE WITH US ABOUT THE RECALL UNTIL DECEMBER 2010 EVEN THOUGH THEY WERE AWARE OF THIS MANY MONTHS BEFORE. THEY SAY THAT BECAUSE WE NO LONGER OWN THE CAR WE ARE NOT ENTITLED TO ANY COMPENSATION. WE TOLD THEM HAD WE BEEN INFORMED ABOUT THE RECALL WHEN THEY WERE WORKING ON THIS WE NEVER WOULD HAVE JUNKED THE CAR. EVERYTHING ABOUT THE CAR WAS IN GOOD SHAPE. THE OUTSIDE BODY LOOKED LIKE NEW AND HAD THIS RUST NOT OCCURRED TO THE DEGREE IT DID WE WOULD STILL HAVE USE OF THE CAR .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374907January 6, 2011
STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 1998 HONDA PASSPORT. THE CONTACT STATED THAT AFTER RECEIVING A RECALL NOTICE FOR RECALL 10V436000 (SUSPENSION:REAR), SHE TOOK THE VEHICLE IN FOR INSPECTION THEY INFORMED HER THAT THE BRACKET STATED IN THE RECALL NOTICE WAS FINE AND REFUSED TO DO ANY REPAIRS. THE VEHICLE HAD A RUSTED CROSS FRAME MEMBER WHICH WAS NOT INCLUDED IN THE RECALL NOTICE. THE DEALER ALSO STATED THAT THE VEHICLE WAS NOT SAFE TO DRIVE ANYMORE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373658December 31, 2010
POWER TRAIN, FUEL SYSTEM, OTHER, SUSPENSION
NOTICED THAT FUEL GAUGE IS NOT WORKING PROPERLY BECAUSE IT WENT EMPTY EVEN THOUGH I HAVE A TANK FULL OF GAS. I DID SOME INTERNET RESEARCH AND FOUND OUT THAT THIS IS RELATED TO A DEFECTIVE 'FUEL SENDING UNIT'. IT AFFECTS HONDA PASSPORTS AND ISUZU RODEO VEHICLES . MY SUV HONDA PASSPORT FUEL GAUGE IS NOT WORKING DUE TO BAD FLOAT CHAMBER ON THE PUMP COMPONENT HAS MANUFACTURING DEFECTS. MY FUEL GAUGE HAS STARTED FLUCTUATING WILDLY. THE MOST COMMON THING THOUGH, IS THAT IT READS OUT OF GAS SHORTLY AFTER A FILL UP. THIS IS THE SAME MODEL AS AN ISUZU RODEO AND THE PROBLEMS ARE DUPLICATED THERE. I WANT TO MAKE SURE A RECALL HAPPENS AND THAT IT COVERS THE HONDAS AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373213December 29, 2010
SUSPENSION:REAR
TL*THE CONTACT OWNS A 1999 HONDA PASSPORT. THE CONTACT STATED THAT THE UNDERCARRIAGE HAD BECOME CORRODED AND RUSTED WHICH CAUSED A LOT OF PROBLEM. HOWEVER, THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN RECALL 10V436000 (SUSPENSION: REAR) AS SHE WAS LIVING IN FLORIDA. THE CONTACT CALLED THE DEALER WHO STATED THAT THEY WOULD NOT REPAIR THE VEHICLE UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 131,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369337December 6, 2010
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
TL* THE CONTACT OWNS A 1999 HONDA PASSPORT. THE VEHICLE WAS PREVIOUSLY REPAIRED BY AN AUTHORIZED DEALER FOR THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 02I002001 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). THE CONTACT WAS DRIVING IN REVERSE AT A LOW SPEED WHEN SHE APPLIED LIGHT PRESSURE TO THE BRAKE PEDAL AND THE PEDAL DEPRESSED ABNORMALLY INTO THE FLOORBOARD. AS A RESULT, THE CONTACT SIMULTANEOUSLY DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE WAS INVOLVED IN A CRASH. A POLICE REPORT WAS FILED BUT NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED NOR WAS IT REPAIRED. THE FAILURE RECURRED WITHIN FOUR DAYS AGAIN, RESULTING IN A CRASH. A POLICE REPORT WAS ALSO FILED FOR THE SECOND CRASH BUT NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED NOW WAS IT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 150,000. UPDATED 01/28/11 *BF UPDATED 02/11/11
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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