Honda Odyssey Complaints
12,890 consumer complaints on file.
- #10330526May 15, 2010LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
I WOULD LIKE TO REPORT A SAFETY ISSUE WITH THE HONDA ODYSSEY MINIVAN. THE METAL HINGES ON THE DRIVER AND PASSENGER DOOR DO A TERRIBLE JOB AT KEEPING THE DOORS OPEN. I MAKE SURE THAT THE DOOR IS IN THE DETENTE POSITION. IT DOESN'T MATTER. A SLIGHT GUST OF WIND OR IF THE CAR IS ON AN INCLINE, THE DOORS WILL SLAM SHUT ON THEIR OWN. ITT SMASHED & BROKE A BONE IN MY LEFT HAND. IT SLAMMED CLOSE ON MY SHINS BEFORE THAT MANY TIMES. I AM FRIGHTENED FOR FEAR OF SEVERE INJURY TO SOME BODY PART BEING SLAMMED INTO THE DOOR OF GUESTS AND BEING SUED. I MAKE A POINT TO HAVE MY WHOLE BODY LEANING ON THE DOOR IF IT NEEDS TO STAY OPEN FOR SOME PURPOSE NOW. THIS IS REALLY A SAFETY ISSUE FOR THE WHOLE FAMILY. I KNOW OTHER OWNERS HAVE THE SAME EXPERIENCE. I HAVE NEVER DRIVEN ANOTHER CAR THAT I WAS AFRAID THE FRONT DOOR WOULD SLAM SHUT ON ME - WITHOUT WARNING - BEFORE THIS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10330553May 15, 2010STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
LEFT (DRIVER'S SIDE) SLIDING DOOR ON HONDA ODYSSEY WILL NOT CLOSE OR LOCK. HAD TO DRIVE TO THE DEALER WITH THE DOOR CONSTANTLY OPENING AND MY CHILDREN INSIDE THE CAR. MY FRIEND SAT ON THE BACK SEAT TO TRY TO KEEP THE DOOR CLOSED. I DO THINK THIS IS A SAFETY ISSUE SINCE THIS HAPPENED OUT OF THE BLUE WITHOUT ANY WARNING AT ALL. THE DEALER SAID THAT "HONDA DOES NOT SEE IT AS A SAFETY ISSUE". I SEE THE DOOR PROPERTY CLOSING AS A SAFETY ISSUE SINCE IT IS A FAMILY CAR WITH CHILDREN INVOLVED. I SEE IT AS A SAFETY ISSUE JUST LIKE I SEE SEAT BELTS AS A SAFETY ISSUE. I THINK THERE IS SOMETHING WRONG WITH THIS PROBLEM, IT IS UNSAFE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10330409May 14, 2010SEATS
TL* THE CONTACT OWNS A 2002 HONDA ODYSSEY. WHILE STOPPED AT A STOP SIGN, THE CONTACT STATED THAT THE DRIVER'S SEAT ABNORMALLY MOVED BACKWARD WHILE ATTEMPTING TO REACH IN THE BACK SEAT. SHE ATTEMPTED TO RETURN THE SEAT BACK TO NORMAL POSITION BUT TO NO AVAIL. THE CONTACT WAS UNABLE TO USE HER SAFETY BELT WHEN DRIVING BECAUSE THE SEAT WAS UNABLE TO BE READJUSTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 143,000 AND THE CURRENT MILEAGE WAS 144,200.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10330328May 13, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING IN MY NEIGHBORHOOD, THE VAN REVVED VERY HIGH AND WOULDN'T SHIFT GEARS. THERE WAS A GRATING SOUND AND IT FINALLY SHIFTED HARSHLY. I TOOK IT IN THE NEXT DAY, AND OUR MECHANIC SAID IT WAS UNDER A RECALL FROM HONDA, SO WE TOOK IN DIRECTLY TO THE DEALER, HONDA CITY IN LIVERPOOL, NY. THEY CONFIRMED THAT THE WHOLE TRANSMISSION NEEDED TO BE REPLACED. THEY DENIED THERE HAD BEEN A RECALL UNTIL I PRODUCED PROOF, AND THEN THEY SAID THAT IT HAD BEEN FIXED AT THAT POINT AND THERE WAS NOTHING THEY WERE GOING TO DO ABOUT IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10330371May 13, 2010ENGINE AND ENGINE COOLING:COOLING SYSTEM
2007 HONDA ODYSSEY EX AC COMPRESSOR HAD TO BE REPLACED AFTER ROAD DEBRIS (A SMALL ROCK) PUNCTURED IT. THE CAR HAS LESS THAN 40,000 MILES AND IS ONLY DRIVEN ON MAIN CITY ROADS. THE TOTAL COST OF THIS REPAIR, WHICH WAS NOT COVERED UNDER THE WARRANTY WAS OVER $800 INCLUDING TOWING. I HAVE LOOKED ON THE INTERNET AND IT SEEMS THAT MANY PEOPLE HAVE HAD THIS PROBLEM WHICH IS NEVER COVERED BY THE WARRANTY - EVEN THOUGH THERE SEEMS TO BE A FLAW IN THE DESIGN. THE CLAIMS ARE THAT THE AC COMPRESSOR IS NOT PROPERLY PROTECTED AND IS IN THE FRONT OF THE VEHICLE ENGINE WHERE IT IS MORE LIKELY TO BE EXPOSED TO NORMAL ROAD DEBRIS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10330168May 12, 2010ENGINE AND ENGINE COOLING
WE HAVE A 2007 HONDY ODYSSEY.. WE HAVE NOTICED THAT THE MOTOR MOUNTS HAVE FAILED ON THE CAR. DURING ACCELERATION, THE CAR VIBRATES AND SHAKES. WE TOOK IT TO A MECHANIC AND WAS TOLD THE MOTOR MOUNTS FAILED. IN FACT WE WERE TOLD THIS IS COMMON WITH THE HONDA ODYSSEY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10330223May 12, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
OUR 2003 HONDA ODYSSEY AT 80K SUDDENLY HAD THE TRANSMISSION SLIPPING BETWEEN 2 AND 3 GEARS, AND THE DEALER SAYS WE WILL NEED A NEW TRANSMISSION AT $5200+ THIS VAN HAS BEEN FAITHFULLY SERVICED AT THE SAME LOCATION SINCE IT WAS BOUGHT. WE HAVE SINCE READ HUNDREDS OF COMPLAINTS EXACTLY LIKE OURS - THE VAN WAS NOT SAFE TO DRIVE AND AN OBVIOUSLY LARGE PROBLEM IS NOT ACKNOWLEDGED OR BEING ADDRESSED BY HONDA. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10330060May 12, 2010ENGINE AND ENGINE COOLING:COOLING SYSTEM
ROCK POPPED UP AND PUNCTURED THE A/C CONDENSER WHICH RESULTED IN THE A/C GOING OUT DUE TO FREON LEAKING OUT. THIS IS A VERY COMMON PROBLEM ON THE ODYSSEY AND HONDA SHOULD BE HELD RESPONSIBLE IN CORRECTING THE DEFECT. I HAVE TO HAVE THE COMPRESSOR REPLACED AND RECHARGED WHICH WILL COST 700.00. I HAVE THE PART ORDERED BUT HAVE TO GO WITHOUT AIR FOR A WEEK UNTIL IT COMES IN AND I LIVE IN FLORIDA SO IT IS NOT FUN HAVING KIDS AND NO AIR THIS TIME OF YEAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10330086May 12, 2010ELECTRICAL SYSTEM:IGNITION:SWITCH, ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL
REF: NHTSA CAMPAIGN 02V120000 FOR 1998 HONDA ODYSSEY. THE IGNITION SWITCH IN MY CAR WAS REPLACED IN THE RECALL OF 2002. I WAS NOT HAVING PROBLEMS THEN. HOWEVER, LAST FALL (2009) AND THIS WINTER (2010) I WAS EXPERIENCING SUDDEN STALLS AND IN SOME CASES DANGEROUS SITUATIONS WHEN ACCELERATING AT INTERSECTIONS, PULLING OUT INTO TRAFFIC ETC. MY HONDA DEALER, IN MARCH 2010, COULD NOT ID THE PROBLEM. I TOOK THE CAR IN THE SAME MONTH TO AN INDEPENDENT MECHANIC WHO FIRST THOUGHT IT WAS DISTRIBUTOR RELATED. THEY REPLACED THAT PART. THE PROBLEM CONTINUED. I RETURNED IT RIGHT AWAY AND THEY DID THE RESEARCH TO ID THE PROBLEM AS THE IGNITION SWITCH. IT IS NOW MAY 12 AND THERE HAVE BEEN NO INSTANCES OF SUDDEN STALLS. PROBLEM FIXED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10329834May 11, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
2003 HONDA ODYSSEY AUTOMATIC TRANSMISSION HAS FAILED ON SEVERAL OCCASIONS (TODAY, MAY 10, 2010, WAS THE LATEST INCIDENT) INCLUDING WHILE DRIVING AND WHILE STARTING OUT. GEARS DISENGAGE, CAUSING THE VEHICLE TO SUDDENLY LOSE ABILITY TO POWER DRIVE WHEELS. VEHICLE SOMETIMES DOES NOT SHIFT INTO GEAR (FROM REVERSE TO DRIVE). THIS CAN LEAD TO AN ACCIDENT IF VEHICLE IS TRYING TO MERGE WITH TRAFFIC, AND TRANSMISSION GEARS DISENGAGE. MY VEHICLE WAS RECALLED IN 2004 FOR AUTOMATIC TRANSMISSION 2ND GEAR RECALL. INSTALLATION OF TRANSMISSION OIL COOLER WAS CONDUCTED AS VEHICLE ONLY HAD 14,418 MILES. IF IT HAD 15,000 MILES, TRANSMISSION WOULD HAVE BEEN REPLACED. THIS OIL COOLER DEVICE APPEARS TO BE NOT VERY EFFECTIVE, AND I BELIEVE HONDA KNEW THERE WOULD BE LONG TERM DAMAGE TO THE TRANSMISSION DUE TO THEIR ORIGINAL POOR DESIGN OR MANUFACTURING ERRORS. JUDGING BY COMPLAINTS ON INTERNET BLOGS, THIS IS A WIDESPREAD PROBLEM, SIMILAR TO THE TOYOTA ACCELERATION PROBLEM. I WOULD LIKE TO SEE HONDA INITIATE A RECALL WITH A TRANSMISSION REPLACEMENT PROGRAM TO ADDRESS THEIR QUALITY ISSUES. I WILL BE PURSUING REPLACEMENT OF THE TRANSMISSION WITH HONDA SO I CAN HAVE A VEHICLE AVAILABLE TO TRANSPORT MY CHILDREN SAFELY TO AND FROM SCHOOL. THIS IS A SAFETY ISSUE, AND I HOPE THE NHTSA PURSUES THIS CASE BEFORE PEOPLE DIE OR ARE INJURED BECAUSE OF HONDA'S DEFECT. THANK YOU FOR YOUR HELP IN PROTECTING THE PUBLIC. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10329898May 11, 2010STEERING:HYDRAULIC POWER ASSIST:PUMP
TL*THE CONTACT OWNS A 2005 HONDA ODYSSEY. THE CONTACT STATED THAT THE STEERING MALFUNCTIONED INTERMITTENTLY AND MADE A KNOCKING SOUND WHEN THE CONTACT TURNED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE SHE WAS INFORMED THAT THE POWER STEERING PUMP WAS FAILING BECAUSE THE RESERVOIR WAS FAILING. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000. THE CURRENT MILEAGE WAS APPROXIMATELY 42,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10329917May 11, 2010FUEL SYSTEM, GASOLINE
I HAVE HAD MY HONDA ODYSSEY INSPECTED SEVERAL TIMES AND HAVE COMPLAINED ABOUT A CLUNKING NOISE COMING FROM UNDERNEATH VEHICLE WHEN IT COMES TO A STOP. I RECENTLY WAS TOLD BY A HONDA REPRESENTATIVE (MECHANIC OF HONDA) THAT SOME OF THE ODYSSEY (2006 MODEL) THE NOISE IS FROM THE GAS TANK BUMPING. I WAS TOLD THIS IS JUST A CHARACTERISTIC OF THE ODYSSEY. I TOLD THEM THAT SOMETIMES THE NOISE IS REALLY A LOUD AND A HARD CLUNK. I THEN WAS TOLD JUST CHECK AND SEE HOW FULL THE GAS TANK IS AT THE TIME. I HAVE RESEARCHED AND LEARNED OTHERS HAVE COMPLAINED ABOUT THE SAME PROBLEM. I DON'T HOW THISCOULD NOT BE A SAFETY ISSUE WHEN GAS IS INVOLVED? I THINK THEY SHOULD BE DOING SOMETHING TO CORRECT THIS PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10329921May 11, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2007 HONDA ODYSSEY. WHILE DRIVING AT APPROXIMATELY 40-50 MPH, THE CONTACT STATED THAT SHE HEARD A NOISE. THE VEHICLE BEGAN TO SHAKE AS IF IT WERE IN THE WRONG GEAR. SHE NOTICED THE PROBLEM EACH TIME THE VEHICLE WAS DRIVING BETWEEN 40 AND 50 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP BUT THE DEALER COULD NOT DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000. THE CURRENT MILEAGE WAS 54,363.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10329948May 11, 2010ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION:SWITCH
ALMOST HAD A REAL LIVE AUTO ACCIDENT. THEN RESEARCHED AND CAME ACROSS NHTSA RECALL #03V423000. CALLED HONDA, AND THEY SAID, "NOT OUR PROBLEM, IT DOESN'T APPLY TO YOUR VIN". END OF CONVERSATION. SO, WHAT RECOURSE DO I HAVE? WHAT ARE YOUR RECOMMENDATIONS? IS THERE SOMEONE ELSE HIGHER UP I CAN CONTACT AS OPPOSED TO THE HONDA 800 #? THANKS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10329957May 11, 2010EXTERIOR LIGHTING
MY 2004 HONDA ODYSSEY HAS A REPEATED PROBLEM WITH ITS "BRAKE LIGHT SWITCH". THIS TERM CAN BE MISLEADING - IT HAS NOTHING TO DO WITH THE BRAKES. WHAT HAPPENS IS ONCE THE CAR IS TURNED ON, OR SOMETIMES ALREADY ON, AND YOU ARE ABOUT TO SWITCH GEARS, THE CAR IS IN NO GEAR AT ALL. EVEN THE OWNER'S MANUAL HAS A "FIX" FOR THIS UNDER "SHIFT LOCK RELEASE". THIS HAS HAPPENED ON AND OFF IN MY CAR FOR OVER 2 YEARS. I HAVE A HONDA DEALERSHIP CORRECT THIS TO ONLY HAVE IT HAPPEN AGAIN AND AGAIN. THE PROBLEM WITH THE "SHIFT LOCKING" IS IT MAY HAPPEN 3 TIMES IN ONE DAY AND THEN NOT HAPPEN FOR 5 DAYS. THE DEALERSHIP SAYS THEY CANNOT REPLICATE THE ITEM SO THEY CANNOT FIX IT UNDER WARRANTY FROM THE PREVIOUS TIME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10330012May 11, 2010STEERING
POWER STEERING IS NON-EXISTENT AT PARKING SPEEDS. WHILE PARKING, TURNING OR MANEUVERING AT VERY SLOW SPEEDS, THE ONLY WAY TO TURN THE CAR IS TO "MUSCLE" THE STEERING WHEEL AROUND. POWER STEERING ENGAGES AS SPEED INCREASES. MENTIONED NUMEROUS TIMES TO DEALER AND THEY CLAIM THAT IS THE WAY A VAN DRIVES. THIS IS MY 3RD ODYSSEY AND NONE HAS EVER DRIVEN THIS WAY. SO MANY PROBLEMS WITH THIS VAN AND LACK OF MANUFACTURER RESPONSE WILL MAKE THIS MY LAST HONDA. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10330003May 11, 2010SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
THE COIL SPRING ON THE FRONT PASSENGER SIDE BROKE AND PUNCTURED THE TIRE IN 2 PLACES. UPDATED 06/21/10.*JB *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10329471May 9, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
JUST BOUGHT A 2003 WITH 130K MI HAS HAD EXCELLENT SERVICE FROM THE ORIGINAL SELLING DEALER. TRANSMISSION IS NOW WHINING WHEN ACCELERATOR IS PRESSED AT ALL. WAS HOPING FOR A CV JOINT, BUT TURNED OUT TO BE THE DIFFERENTIAL GOING BAD. WE NEED TO LEAVE ON VACATION IN A FEW DAYS, AND NOW WILL BE RENTING A VAN AT THE TUNE OF ABOUT $900 AM VERY DISAPPOINTED IN HONDA FOR NOT TAKING CAR OF THESE TRANSMISSION ISSUES. SEVERAL MOTOR MOUNTS ARE FAILING. A COUPLE OF VERY HIGH TICKET ITEMS. HONDA PLEASE STEP UP TO THE PLATE TO KEEP A CERTAIN LEVEL OF CUSTOMER SATISFACTION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10329496May 9, 2010SUSPENSION:FRONT
WHILE DRIVING OUR 2001 MY HONDA ODYSSEY OVER BUMPY ROADS THERE WERE A LOT OF CLUNKS AND VIBRATION. WE TOOK THE VEHICLE TO THE DEALER AND THE CHECKED VEHICLE AND SAID FRONT COIL SPRINGS WERE BROKEN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10329372May 8, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2002 HONDA ODYSSEY WHOSE TRANSMISSION IS JUDDERING AND SLIPPING. WE'VE HAD INTO THE DEALER 5 TIMES SINCE THE CAR HAD ABOUT 70K MILES AND HONDA NEVER TOLD US THIS IS A MAJOR PROBLEM ON THIS YEAR ODYSSEY. THEY NOW WANT TO CHARGE US $5000 TO REPLACE IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0